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Avaya 3312 Dumps

Exam Code:
3312
Exam Name:
Avaya Aura® Contact Center Administration Exam
Last Update: May 15, 2024
66 Questions
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Related Certification Exams

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  • 3312 Dumps Include
  •   Total Questions: 66 Q&A's
  •   Single Choice: 58 Q&A's
  •   Multiple Choice: 8 Q&A's
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Avaya Aura® Contact Center Administration Exam Questions and Answers

Questions 1

A customer with Avaya Aura® Contact Center (AACC) wants to create variables for use in script and flow applications.

What are the limitations of creating global and call variables?

Options:

A.

maximum 200 global variables, no stated maximum to call variables

B.

maximum 100 global variables, maximum 100 call variables

C.

no stated maximum to global variables, maximum 500 call variables

D.

maximum 1000 global variables, maximum 300 call variables

Questions 2

Which three tasks can you perform from the Avaya Agent Browser? (Choose three.)

Options:

A.

Enter After Call Work Codes

B.

Call Customer

C.

Call Supervisor

D.

Enter Activity Codes

E.

Enter Call Notes

Questions 3

Which three statements regarding the Local View are true? (Choose three.)

A customer with Avaya Aura® Contact Center (AACC) wants to create a script in the Local View.

Options:

A.

The Local View can be populated with Contact Center View data.

B.

Application Manager Data added to the Local View is automatically updated in the Contact Center View.

C.

The Local View can be launched as a stand-alone option from an executable on a user's machine.

D.

By default, when the Local View is initially opened it includes the same data as the Contact Center View.

E.

New applications created In the Local View may be added to the Contact Center View using the Synchronization View.

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