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  5. ACMT 2016 Mac Service Certification Exam Questions and Answers

MAC-16A Sample Questions Answers

Questions 4

Stacey states that the light on her recently purchased Apple Wireless Keyboard continuously blinks. Which of the following best describes the issue?

Options:

A.

The keyboard has low battery and the batteries need to be replaced.

B.

The blinking indicates the keyboard is paired to another device.

C.

The keyboard is out of range and needs to be moved closer to the device it is paired with.

D.

The keyboard is turned on and ready to be paired with her computer.

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Questions 5

John often uses his computer around his roommates. He would like to keep his information private by requiring a password each time the computer wakes from sleep. How does John enable this feature?

Options:

A.

Open System Preferences and click Desktop & Screen Saver. Click 'Require password immediately after sleep or screen saver begins.'

B.

Open Security & Privacy in System Preferences and click 'Require password immediately after sleep or screen saver begins.'

C.

In System Preferences, click Energy Saver, then click 'Require password immediately after sleep or screen saver begins.'

D.

Move the cursor to the bottom-right corner of the display and enter a password when prompted.

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Questions 6

Bill says no matter what he tries he cannot open a specific document in Pages. Which of the following would help you effectively isolate the issue?

Options:

A.

Attempt to open a different Pages document.

B.

QuitPages and try to open the document with Text Edit.

C.

Quit Pages and adjust the framework which may be mismatched.

D.

Restart from a different volume and try to reproduce the issue.

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Questions 7

William is managing systems running OS X at his company. He is distributing a PNG file that is to be used on these company systems as the desktop picture whenever a user logs in. The picture needs to be available to all user accounts set up on each system. In which of the following folders would the PNG file need to be stored on each system?

Options:

A.

/Library/Desktop Pictures

B.

/System/Library/Desktop Pictures

C.

/System/Desktop Pictures

D.

/Library/Desktop Pictures

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Questions 8

Jeff uses his living room television as a display for his Mac mini. Jeff states the Bluetooth keyboard paired with his Mac mini intermittently stops responding. What steps can you advise Jeff to take to resolve the issue? SELECT THREE.

Options:

A.

Make sure Show Bluetooth in menu bar is selected in System Preferences.

B.

Press a key on the keyboard to reconnect it with the Mac.

C.

Turn off Bluetooth in the Bluetooth pane of System Preferences.

D.

Turn Wi-Fi off and on.

E.

Check the battery level of the keyboard.

F.

Check Activity Monitor.

G.

Keep wireless devices within 33 feet (10 meters) of the Mac.

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Questions 9

There is a way to start up your Mac so that it performs certain checks and prevents some software from automatically loading or opening. What is the name of this startup method?

Options:

A.

Restore

B.

Disk Utility

C.

Console

D.

Safe Mode

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Questions 10

Select the tools used to view the number of attached hard disks, volumes, and types. SELECT TWO.

Options:

A.

Apple Diagnostics

B.

Console

C.

SystemInformation

D.

Recovery Disk Assistant

E.

Disk Utility

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Questions 11

Bradley has installed OS X on his Mac and would like to set up a Firmware Password. Where can he find the Firmware Password Utility?

Options:

A.

In the Utilities folder on the startup disk.

B.

In the Applications folder on the startup disk.

C.

In the Security & Privacy pane in System Preferences.

D.

In the Utilities menu when booted to OS X Recovery.

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Questions 12

Which of the following statements about Guest accounts are true? SELECT THREE.

Options:

A.

Logging out of the Guest User temporarily saves files to the /Users/Guest.

B.

Logging out of the Guest User deletes the Guest User homefolder.

C.

Parental Controls cannot be used on a Guest account.

D.

When FileVault is enabled, the Guest account is limited to the system's default apps.

E.

The Guest account allows others to use the computer temporarily without needing a password.

F.

All features of iCIoud are disabled in the Guest account.

G.

Guest Users cannot make changes to other user accounts, computer settings, or log in remotely.

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Questions 13

Brandon is returning to iPhone after trying a competitor's smart phone. He cannot remember the Apple ID he previously used for Apple services. How do you help?

Options:

A.

Create a new Apple ID at appleid.apple.com.

B.

Send an email to iforgot.apple.com.

C.

Click Find your Apple ID on appleid.apple.com.

D.

Answer the security questions on.

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Questions 14

The installation of OS X Yosemite has failed. First Aid in Disk Utility reports directory damage but cannot repair it. What do you do next?

Options:

A.

Reinstall OS X using the Recovery System.

B.

Replace the hard drive.

C.

Erase the hard drive and then reinstall OS X.

D.

Restart the machine and download the OS X Yosemite installer again.

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Questions 15

Gary purchased a new USB 2.0 input device for his iMac (Late 2013). He installed the software that shipped with the device, but it does not seem to work. He has tried all of the USB ports on the back of the iMac, but the issue persists. Which of the following troubleshooting tools or techniques would help Gary isolate the issue?

Options:

A.

Apple Hardware Test

B.

Activity Monitor

C.

Apple Diagnostics

D.

System Information

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Exam Code: MAC-16A
Exam Name: ACMT 2016 Mac Service Certification Exam
Last Update: May 15, 2024
Questions: 50
$64  $159.99
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