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ADM-211 Sample Questions Answers

Questions 4

Which technology is useful for Visual force controller developers to have experience with? choose2

Options:

A.

Java

B.

HTML

C.

Java Script

D.

Java Server Pages

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Questions 5

File Attachment count towards complimentary data storage.

Options:

A.

True

B.

False

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Questions 6

How do you take away a user's ability to run reports while allowing them to view the report?

Options:

A.

Remove the "Run Reports" or "Create and Customize Reports" from their profile.

B.

Adding "Cannot Run Reports" or "Cannot Create and Customize Reports to their profile.

C.

Adding "Manage User" permissions to their profile.

D.

Remove " View All Data" permission from their profile.

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Questions 7

What are some characteristics of web applications or web controls?

Choose 3 answers.

Options:

A.

Runs on a customer hosted web server

B.

Ha S a custom Ul (Generally ASPNET or JSP)

C.

It is not possible to incorporate web services API Calls into S-Controls

D.

Are generally used for highly customized Ul or Business logic functionality that cannot be accommodated by S-Controls

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Questions 8

Scrubbing Sales force data can remove formatting which makes it easier to....

Enrich dirty data

Identify dirty data

Remove dirty data

Cleanse dirty data

Options:

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Questions 9

When are Big Deal Alerts triggered?

Options:

A.

Upon the close data of the opportunity

B.

Upon the receipt of an opportunity update reminder

C.

Upon the Amount and Probability field thresholds being achieved

D.

Upon the time- based escalation of an opportunity approval process

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Questions 10

Delegated Groups Detail can define which of the following EXCEPT:

Options:

A.

Delegated Administrators

B.

User Administration (Roles)

C.

User Administration (Roles and Subordinates)

D.

Profiles

E.

Custom Object Administration

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Questions 11

Which process CANNOT be automated in Sales force by a system administrator?

Options:

A.

Deleting: when any record needs to be removed from the system

B.

Updating, when information needs to dynamically change

C.

Routing: when someone needs to take ownership of an issue

D.

Integrating: when information needs to be passed to a different system

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Questions 12

Describe the use cases for Delegated Administration

Options:

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Questions 13

How many releases a year does Sales force typically deliver?

Options:

A.

1

B.

2

C.

3

D.

5

E.

Depends on the roadmap

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Questions 14

How many letters do you have to enter for the auto-complete to work?

Options:

A.

l

B.

2

C.

3

D.

4

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Questions 15

The Schema Extract tool is supported by Sales force.

Options:

A.

True

B.

False

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Questions 16

How would an administrator ensure that users are not able to edit account records owned by other users?

Options:

A.

Set the organization wide default for accounts to Public Read/Write

B.

Remove edit access from the account object on the user profile.

C.

Set the organization wide default for accounts to Public Read Only.

D.

Override the Edit button on the account object with an Apex trigger to limit edit access to account owners only

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Questions 17

List the "clicks" and "code" options at the 'User Interface 'level.

Options:

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Questions 18

Apex is client-side

Options:

A.

True

B.

False

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Questions 19

All editions of sales force can use the data loader

Options:

A.

True

B.

False

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Questions 20

How many days of setup audit history can you download?

Options:

A.

7

B.

30

C.

90

D.

180

E.

365

F.

You can't download this information due to security

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Questions 21

Describe the differences between Visual force and s-controls?

Options:

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Questions 22

The Excel Connector can retrieve data from multiple objects (e.g., Accounts, Contacts) in a single query.

Options:

A.

True

B.

False

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Questions 23

List"clicks" and "code" options at the 'Business Logic' level.

Options:

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Questions 24

32. Describe what Delegated Administrators CANT do:

Options:

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Questions 25

If you could only give one release document to your IT department, which would it be?

Options:

A.

Feature detail pages

B.

Detailed release notes

C.

Admin preview doc

D.

Release overview pages

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Questions 26

Duplicate records are more commonly found when using a public sharing model?

Options:

A.

True

B.

False

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Questions 27

In Sales force Territory* Management, a territory hierarchy is different from a role hierarchy in that it...

Options:

A.

grants login access to all users in a territory.

B.

supports assigning users to multiple territories.

C.

automatically assigns users to sales teams in the territory.

D.

gives users in a territory full edit access to all accounts in that territory.

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Questions 28

What element would you use to set an opportunity name variable t o "Product Promotion"?

Options:

A.

Record Update

B.

Record Create

C.

Assignment

D.

Decesion

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Questions 29

When would you use a web application or web control?

Options:

A.

When you have a visual force page

B.

When you have a master detail roll-up summary field

C.

When you are integrating with an external system

D.

When you have highly customized UI or business logic functionality that cannot be accommodated by s-controls.

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Questions 30

Describe some ways you can proactively make sure quality data is entered into the system.

Options:

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Questions 31

Is it possible to incorporate Web Services API calls into s-controls?

Options:

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Questions 32

Inline s-controls are hooks for s-controls

Options:

A.

True

B.

False

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Questions 33

Delegated admins can login as their subordinates.

Options:

A.

True

B.

False

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Questions 34

How do the Excel connector and SFDC reports differ in their support for filter criteria?

Options:

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Questions 35

How many characters can a formula field contain?

Select all that apply:

Options:

A.

200

B.

500

C.

1000

D.

3900

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Questions 36

Personal tags can be viewed by Admins

Options:

A.

True

B.

False

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Questions 37

Communities are not supported by:

Options:

A.

Partner Portal

B.

Customer Portal

C.

Self service Portal

D.

Internal Sales force user

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Questions 38

What records can be cleaned and enriched using Data.com?

{Select all that apply.)

Options:

A.

Accounts

B.

Contacts

C.

Opportunities

D.

Campaigns

E.

Leads

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Questions 39

A Sales force object can exist independent of an application.

Options:

A.

True

B.

False

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Questions 40

Which element would you use to determine if the customer is interested in a product or shipping promotion.

Options:

A.

Step

B.

Decision

C.

Assignment

D.

Screen

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Questions 41

What are 4 common Challenges to going global?

Options:

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Questions 42

When would you use a web app or web controls?

Options:

A.

Highly customized Ul or Business logic functionality that cannot be accommodated by S-Controls

B.

Highly customized Ul or Business logic functionality that cannot be accommodated by Visual Force

C.

Highly customized Ul or Business logic functionality that cannot be accommodated by custom formula fields

D.

Highly customized Ul or Business logic functionality that cannot be accommodated by custom summary fields

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Questions 43

How many characters a formula field can support (including spaces, return characters, and comments)?

Options:

A.

200

B.

300

C.

1900

D.

3900

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Questions 44

What is true about Idea Comments?

Options:

A.

They are used to vote for new functionality

B.

They are used for points

C.

Admin can get emails based on Comments

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Questions 45

The IT organization at Universal Containers wants to install a specific version of Force.com Connect Offline on all employee machines and periodically monitor which version of the product employees are using. How can they do this?

Choose 2 answers

Options:

A.

This is not possible. Force.com Connect Offline must be installed by each Sales force user.

B.

Administrators in IT can see which version of Force.com Connect Offline that each user has by looking at the user role.

C.

Administrators in IT can monitor the version of Force.com Connect Offline that each user has by looking at the user login history.

D.

Windows Network Administrators can install Force.com Connect Off line on several machines at once using the MSI package available under Setup > Desktop Integration > Connect Offline.

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Questions 46

What is the sequence of Workflow action?

Options:

A.

Don't remember wrong options

B.

Field Update. Task, Email, Outbound Message

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Questions 47

Validation rules help in business process for

( Select two)

Options:

A.

Validating ranges

B.

Validating data types

C.

Validating Page Layouts

D.

Validating Buttons

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Questions 48

The Mass Delete tool can be used on any object

Options:

A.

True

B.

False

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Questions 49

Find the correct sequence of definitions:

1. Data migration

2. Data management

3. Data enrichment

4. Data cleansing

5. Data de-duplication

Options:

A.

Creating format consistency, remove bad data, consolidating sources

B.

process of transferring data from one repository to another

C.

identifying and merging duplicate records

D.

systematic collection, organization, and analysis of data

E.

improving existing data by linking additional data sources

F.

1B, 2D, 3E, 4A, 5C

G.

1C, 2D, 3E, 4B, 5A

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Questions 50

Describe the some symptoms of a sharing model that is too private.

Options:

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Questions 51

The Data loader can be used to assign record ownership to inactive users.

Options:

A.

True

B.

False

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Questions 52

A company called Universal Containers would like to track bugs within Sales force. The company needs to track the bug's severity and type as well as its status and description. Bugs should be related to Cases, but the bug's owner will be different than the owner of the case. How can the Universal Containers administrator meet these requirements?

Options:

A.

Create a section on the case page layout

B.

Create a field on cases

C.

Create a custom object for bugs and relate it to cases

D.

Create a relationship between the standard bug object and the standard case object

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Questions 53

Describe how administrators can examine what configuration changes have been made:

Options:

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Questions 54

You can package standard objects.

Options:

A.

True

B.

False

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Questions 55

What may be the impact of selecting the "next value" in the pick list during a work flow field update?

Options:

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Questions 56

When should you consider Opportunity Big Deal Alerts?

Options:

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Questions 57

What are the two major pieces to most s-controls?

Options:

A.

HTML (Visual Presentation)

B.

CSS Style Sheet

C.

Javascript (Function /Code)

D.

IFrame

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Questions 58

When should you use Apex?

Select all that apply:

Options:

A.

Adding visual elements to the UI

B.

Attaching business logic to a data event (insert, update, delete)

C.

Augment behavior that applies when accessing data through the UI

D.

Have logic that executes regardless of where the event originates (UI/S- Control/Web services API)

E.

Want to process multiple records at the same time

F.

Use classes when coding Apex that will he used by other developers.

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Questions 59

What user permissions are needed to add content?

Select all that apply:

Options:

A.

Marketing user

B.

Manage Workspace

C.

Delegated Administration

D.

Add Content

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Questions 60

An administrator wrote a field update action for a workflow rule on a field that is hidden via Field-Level Security, when the workflow rule triggers, what happens to the data in the hidden field?

Options:

A.

The field will fail to update and remain in its original state.

B.

The field is updated, even though it is hidden

C.

The field will only update if the rule is triggered by a time-based trigger

D.

The field will only update if the user has Modify All Data enabled in the profile.

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Questions 61

How can Administrators examine what configuration changes have been made?

Options:

A.

Setup / Application Setup / Administration / Create / Setup Changes

B.

Use Dream Factory Snapshot or other metadata API-based Tool

C.

Run reports on Last Modified By

D.

Go to a list view

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Questions 62

Where within the user interface is the force.com IDE available for download?

Options:

A.

Setup > Develop > Components

B.

Setup > Develop >Tools

C.

Setup > Create > Packages

D.

Setup > Create > Apps

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Questions 63

When wouldn't you use APEX?

Choose 2

Options:

A.

Adding Visual Elements to the Ul (Visual Force)

B.

Add Business Logic that only applies when accessing data through the Ul

C.

Integrating a third party system that does not support web services

D.

Add functionality to an s-Control or Composite Application to process one record at a time

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Questions 64

What App Exchange partner allows you to easily web-enable any object without needing to use the API to develop custom web integration?

Options:

A.

Sales force-to-Sales force

B.

PLD)you to easily web-enable any object to develop custom web integration Model Metrics Web2Anything

C.

L LPO

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Questions 65

What permission do you need to run the System Debug Log?

Options:

A.

Sys tern Debug Log

B.

Manage Users

C.

Modify All Data

D.

View All Data

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Questions 66

What should never be done when creating a profile with restricted login settings?

Options:

A.

Assign the administrator to this new profile.

B.

Use the Data Loader to update user records to this new profile.

C.

Use t he Data Loader to update user records to their original profiles.

D.

Set the login hours of the new profile to prevent logins to the system.

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Questions 67

When a new feature is considered to be in Developer Preview before it is officially released it means that it is available.

Options:

A.

inDeveloper Edition orgs.

B.

for salesforce.com partners only.

C.

for users with the "Developer" permissions

D.

for users who activate the feature b y calling saIesforce.com support

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Questions 68

Can Ideas be used in the Self-Service Portal?

Options:

A.

Yes - They can also be used in Customer and Partner Portals

B.

No - They can only be used in Customer and Partner Portals

C.

No - Ideas cannot be used in any portals

D.

Yes - Only if the portal has a custom manager custom profile associated to them.

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Questions 69

What arc the benefits of Apex versus other applications?

Select all that apply:

Options:

A.

Runs Natively on SFDC servers

B.

Faster than non-server code

C.

Supported by SFDC

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Questions 70

What happens to the non-surviving records after a merge?

Options:

A.

Records are permanently deleted

B.

Records are stored in a temporary custom object

C.

Records are sent to the Recycle Bin

D.

Records remain on the winning account record but removed from view

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Questions 71

What are some of the limitations of a Developer org?

Options:

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Questions 72

What are some examples of Web-to-X usage of SFDC?

Options:

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Questions 73

What sales force labs dashboards are available for free on App Exchange?

Options:

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Questions 74

Which of the following will make it easier for users to reach merge tools?

Options:

A.

Build a custom bottom/link to the merge wizard

B.

Merge using the KxcelConnector

C.

Be granted delete rights to merge leads

D.

All of the above

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Questions 75

Where could a user go to find information on upcoming Sales force product releases?

Choose 3 answer

Options:

A.

App Exchange

B.

Sales force Ideas

C.

CRM Community

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Questions 76

Is it possible to add actions to existing steps within an activated approval process?

Options:

A.

No

B.

Yes

C.

Only when it is a time-dependent action

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Questions 77

What is Data Migration?

Options:

A.

Transferring data from one organization to another

B.

Transferring data from your company's website to your Sales force instance

C.

Transferring data from your Sales force instance to your company's website.

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Questions 78

Who are the three types of users that can grant Sharing privileges on a given record?

Select all that apply:

Options:

A.

Owner

B.

Anyone higher in the role hierarchy

C.

Systems admin

D.

Group Members

E.

Executives

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Questions 79

Which statement is TRUE regarding sandbox?

Choose 2 answers

Options:

A.

Data and configuration can be pushed from production to sandbox.

B.

Data and configuration is automatically pushed from sandbox to production

C.

There are different types of sandboxes that administrators can access

D.

When data is copied to a sandbox, the email addresses of contacts are automatically changed.

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Questions 80

An administrator would like to compare a field or expression to a list of static values. Which of the following functions should be used?

Options:

A.

ISNUMBER

B.

CONTAINS

C.

TRIM

D.

VALUE

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Questions 81

When overriding a standard button that is not the Save button, which feature can be used to replace the standard functionality?

Options:

A.

Apex trigger

B.

Apex classes

C.

Visual force pages

D.

Visual force controllers

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Questions 82

Which is NOT an option for customizing Sales force Community?

Options:

A.

Half-Life

B.

Categories

C.

Customized page layouts

D.

Customized s earch layouts.

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Questions 83

Which element would you use to route the flow differently based on whether the customer is interested in the product promotion, shipping promotion, or not interested?

Options:

A.

Step

B.

Screen

C.

Decision

D.

Assignment

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Questions 84

Identify the advantages of declarative customization.

(Select all the apply.)

Options:

A.

Enhance security

B.

Ease of upgrades

C.

Ease of maintenance.

D.

No requirements for programming knowledge F. Ability to extend beyond standard functionality

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Questions 85

What is possible using Content?

Choose 3

Options:

A.

Publish content to com pany's website

B.

Track Recipient activity

C.

Share content using link with outside your company

D.

Share content inside your organization

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Questions 86

Assuming that the training sandbox will contain approximately 50M B of production data and be refreshed after every training session, which type of sandbox can be used to train users on new functionality that has recently been deployed to production.

Options:

A.

Full Sandbox

B.

Configuration-only

C.

Developer Sandbox

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Questions 87

What should system admin do while changing wide default sharing model?

Choose 2 answer

Options:

A.

Export all data using data loader

B.

Define a lockout period

C.

Send email to all employees

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Questions 88

Where you can see the SFDC release information?

Choose 3

Options:

A.

App Exchange

B.

Idea Exchange

C.

Success

D.

Salesforce.com

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Questions 89

What is true about Territory Assignment Rule?

Choose 2

Options:

A.

Rules Run when an Account updated or created via Connect offline

B.

Rule s Run If an account created by Sales force Mobile

C.

Rules Run when duplicate accounts merged.

D.

Rules Run when products updated in Opportunity.

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Questions 90

Universal Containers require an approval process on Campaigns where campaigns required approving by Area managers. Once the Campaign submitted for approval which of the following is true?

Options:

A.

User can update actual cost in campaign after it is submitted for approval.

B.

User can add campaign members after submitted for approval.

C.

Record is lock for editing and none of above option a and b are possible.

D.

None of above.

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Questions 91

What are some ways to back up your data?

Choose 3 answers.

Options:

A.

Data Loader (Export feature)

B.

Full data export or weekly data export

C.

Store your data locally

D.

Run Reports

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Questions 92

Which of the following are true for Territory Management?

Options:

A.

The ability to use account criteria to expand a private sharing model.

B.

A territory is a collection of accounts and users where the users have at least read access to the accounts

C.

Territory is collection of accounts and contacts.

D.

There can be only one forecast one user which is independent from territory.

E.

Territory Hierarchy is same as Role Hierarchy.

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Questions 93

What is an S-Control?

Options:

A.

A custom field that has dependent states

B.

A custom web page not hosted by SFDC

C.

Another name for a roll up summary

D.

None of the above

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Questions 94

What is not supported by Content?

Options:

A.

Custom Field

B.

Custom Page layout

C.

Validation

D.

Workflow

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Questions 95

What is a benefit of creating a custom app for users?

Options:

A.

Provide users with a place to share and install apps.

B.

Allow users to manage custom objects and tab.

C.

Gives users access to the tabs and records they need.

D.

Differentiates standard and custom objects for users

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Questions 96

What are included in Force.com platform?

Choose 3

Options:

A.

Ideas

B.

App exchange

C.

Ul

D.

Global Trusted infrastructure

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Questions 97

Force.com is multi-tenant. What does this statement mean?

Options:

A.

It can share hardware and other infrastructure.

B.

Multiple resources can work on it at the same time.

C.

It can be deployed at multiple locations.

D.

There are multiple features to protect your data.

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Questions 98

When add Time Trigger button is disabled {OR When we cannot add Time Trigger in Workflow)?

Choose 3

Options:

A.

Every time Record is create d or updated

B.

When Workflow is Active

C.

When Workflow is Inactive

D.

When workflow is Inactive but there is pending action in Queue

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Questions 99

What happens when an administrator create a custom tab for a custom object?

{Select all that apply)

Options:

A.

The custom object has a home page.

B.

Users can search for records of the customer object.

C.

New records of the custom object can only be accessed from the related list on the parent record.

D.

A custom app containing the custom tab is automatically created.

E.

New records of the custom object can be created from the sidebar.

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Questions 100

Which deployment tools allow you to manage changes in a source-code control system?

(Select all that apply)

Options:

A.

Change sets

B.

Force.com IDE

C.

Force.com Migration Tool

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Questions 101

What arc the potential reasons why different people may have different numbers when they create and run reports?

Options:

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Questions 102

When should you consider Opportunity Update Reminders?

Options:

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Questions 103

When does knowledge of Apex code become necessary to create a Visual Force page?

Options:

A.

When creating custom page layouts

B.

When creating a master roll-up summary

C.

When a custom controller is required

D.

It is always necessary to use Apex code with VF

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Questions 104

What arc the two keys to setting up Territory Management?

Select all that apply:

Options:

A.

Enable customizable forecasting

B.

Advanced currency management

C.

Have an Active Sandbox

D.

Marketing User permission enabled

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Questions 105

What can you do with Workflow? ( assuming EE edition or higher)

Options:

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Questions 106

You should back up your data before changing or deleting data

Options:

A.

True

B.

False

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Questions 107

What can be customized in content?

Select all that apply:

Options:

A.

Content type

B.

Validation rules

C.

Page layouts

D.

Content Value

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Questions 108

What arc examples of content that can be included in a Visual force page?

Options:

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Questions 109

What is the best way to transfer configurations from Sandbox to Production?

Options:

A.

Import Wizard

B.

Metadata API

C.

Change Sets

D.

Data loader

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Questions 110

What are the types of items measured by the Sales force Labs Adoption Dashboards?

Select all that apply:

Options:

A.

User logins

B.

Closed won opportunities

C.

Call activity

D.

Data quality

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Questions 111

What are the 4 common ways to export data from SFDC?

Options:

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Questions 112

What are some metadata attributes that are provided by the Force.com Explorer regarding fields?

Whether a field is Select all that apply:

Options:

A.

Creatable

B.

Updatable

C.

Nullable

D.

Readable

E.

Delete-able

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Questions 113

What is an S-Control?

Options:

A.

A custom field that has dependent states

B.

A custom web page not hosted by SFDC

C.

Another name for a roll up summary'

D.

None of the above

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Exam Code: ADM-211
Exam Name: Administration Essentials for Experienced Admin
Last Update: May 15, 2024
Questions: 379
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buy now ADM-211