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T4 Sample Questions Answers

Questions 4

Which of the following is the most important potential disadvantage of performance pay?

Options:

A.

It increases the need for layoffs in poor economic conditions.

B.

It does not fit well with high-involvement management.

C.

It is mainly effective in small companies.

D.

It does not pay off for some employers.

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Questions 5

As the owner of a large hotel, you expect your employees to be flexible, learn a variety of skills, and shift around from one job to another as needed. Which of the following plans will best fit your needs?

Options:

A.

competency-based pay

B.

skill-based pay

C.

team-based pay

D.

piece rates

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Questions 6

What is one reason for using face-to-face communication?

Options:

A.

Allows for employees to access information when they need it

B.

Allows for the target audience to go at their own pace

C.

Provides for real-time interaction and feedback

D.

Provides consistency

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Questions 7

Which of the following is a qualitative method used to obtain audience data?

Options:

A.

Focus groups

B.

Benefits enrollment data

C.

Age and education segmentations

D.

Demographic data

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Questions 8

Which of the following best explains why medical and dental coverage can be purchased more cheaply by the employer than the employee?

Options:

A.

indexation

B.

economies of scale

C.

utility

D.

dividends

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Questions 9

As the new owner of a car dealership, you have become concerned with some behaviour being displayed by most of your sales force. You have decided to change the compensation systems. Yet, you are very concerned with your ability to meet payroll if sales decrease. Which of the following pay plans should you consider using?

Options:

A.

employee stock plans

B.

targeted incentives

C.

extensive benefits

D.

competency-based plan

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Questions 10

What is a likely indicator that communication has reached the behavioral tier and is influencing employee commitment and action?

Options:

A.

A formal communication process is implemented

B.

Employee line of sight is created

C.

Employee feedback is utilized

D.

Technology is being leveraged.

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Questions 11

What is the first step of the strategic communication process?

Options:

A.

Define the objectives

B.

Conduct audience research

C.

Determine what will be communicated

D.

Analyze the situation

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Questions 12

When developing a communication campaign for a new health insurance program, which of the following should be taken into consideration?

Options:

A.

Employees' self-esteem may be attached to certain programs

B.

Supervisors may have a great deal of control over the program

C.

The audience may go beyond employees and include other decision-makers

D.

The communication may need to integrate with other programs

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Questions 13

As an employer, you believe it is always a good idea to pay people for their contributions to organizational results. Which of the following plans would likely be the key component of the compensation plan?

Options:

A.

indirect pay

B.

base pay

C.

pay for knowledge

D.

performance pay

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Questions 14

Which of the following is NOT a key issue in competency-based pay systems?

Options:

A.

identifying competencies that demonstrably affect performance

B.

devising methods to measure achievement of each competency

C.

providing learning opportunities

D.

developing the merit pay grid

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Questions 15

Which of the following variables offers the most likely explanation for the decrease in popularity of "defined benefit plans" by employers in Canada?

Options:

A.

They provided poor returns on pension plan investments, and longevity of employees increased.

B.

Defined benefit plans are simply not popular among employees.

C.

They help organizations plan more accurately; hence, they make it easier to fund these liabilities.

D.

Employers believe defined contribution plans are much more unpredictable from a funding perspective.

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Questions 16

Which of the following should be focused on during Step 6, develop the communication campaign?

Options:

A.

Detailing the total rewards philosophy and strategy

B.

Conducting audience research

C.

Analyzing the target audience for the communication

D.

Documenting a project plan

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Questions 17

A flexible benefits system with cost sharing on individual benefits is a good fit for which type of firm?

Options:

A.

human relations firm

B.

high-involvement firm

C.

classical firm

D.

firm with no managerial strategy

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Exam Code: T4
Exam Name:
Last Update: May 16, 2024
Questions: 58
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