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220-1001 Sample Questions Answers

Questions 4

A technician is troubleshooting a network that is experiencing inconsistent connections through one of the network drops in the board room. The technician wants to verify the integrity of the network run but needs to

identify which cable comes from the board room. However, none of the network connections in the network room are labeled.

Which of the following are the BEST tools for the technician to use to identify the correct network run to troubleshoot? (Choose two.)

Options:

A.

Cable stripper

B.

Cable tester

C.

Tone generator

D.

WiFi analyzer

E.

Multimeter

F.

Probe

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Questions 5

A technician needs to run cabling from the patch panel to a new breakout box. Which of the following should the technician use to connect the cable to the jack at both the new location and the patch panel in the network wiring closet?

Options:

A.

Wire crimper

B.

Multimeter

C.

Punchdown tool

D.

Cable tester

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Questions 6

Ann, a user, reports she cannot view any emails from last year on her new smartphone. A technician checks Ann's webmail and confirms emails are present in the Inbox on the account, but they are not available on her phone. The email server settings are configured correctly on the phone. Which of the following steps should resolve the problem?

Options:

A.

Change the synchronization frequency to push only.

B.

Install and configure a third-party email application on the phone.

C.

Perform a factory reset of the phone and reconfigure email.

D.

Increase the number of days email is synced to the phone.

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Questions 7

A customer is experiencing difficulty understanding VoIP calls when copying large files from a computer to the office server. Which of the following settings should be adjusted to resolve the issue?

Options:

A.

NAT

B.

NIC duplex

C.

MAC filtering

D.

QoS

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Questions 8

A client needs to upgrade the hard drive on a laptop and would like one that is fast and has drop protection. Which of the following is the BEST option for the client?

Options:

A.

5400rpm HDD

B.

7200rpm HDD

C.

NVMe SSD

D.

Hybrid HDD/SSD

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Questions 9

A home user installed a new high-end video card for 3-D gaming and virtual reality into a mid-tower PC. The user frequency experiences sudden shutdowns in the middle of game play across multiple applications. Which of the following troubleshooting steps should be taken to isolate the issue? (Select TWO)

Options:

A.

Verify if the current power strip ampere rating is sufficient

B.

Inspect the battery in the uninterruptible power supply

C.

Examine cooling requirements to determine if the current coding solution is adequate

D.

Confirm the latest patches for all impacted applications are installed

E.

Check the BIOS configuration settings to ensure all fans are on automatic

F.

Determine if the current power supply is capable of meeting the requirements.

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Questions 10

A computer has a static address configured and is able to connect to resources on the same VlAN but is unable to access resources on other VLANs Which of the following should be configured to allow this communication?

Options:

A.

Hub

B.

Bridge

C.

Router

D.

Access point

E.

Repeater

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Questions 11

Which of the following connectors would be used to connect the cable leading to the power supply to an IDE hard disk drive?

Options:

A.

SCSI

B.

Lightning

C.

BNC

D.

Molex

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Questions 12

An end user’s laptop has a USB mouse connected. The user removes the USB mouse to pack up at the end of the work day. Before shutting down, the user tries to check a document but finds the built-in peripherals no longer work. Which of the following would BEST resolve this issue?

Options:

A.

Check the keyboard layout in Settings.

B.

Check the touch-pad settings.

C.

Check the power management settings.

D.

Check that the function key is not stuck.

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Questions 13

Which of the following is used with landline telephones?

Options:

A.

RGS

B.

DB-9

C.

Rut

D.

RS-232

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Questions 14

A customer uses a cell phone to take numerous photos and wants to upload them to a laptop. Which of the following is the FASTEST way to transfer these photos?

Options:

A.

MicroSD

B.

NFC

C.

IR

D.

Mini HDMI

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Questions 15

A technician is setting up a BYOD smartphone to access corporate collaborative resources. Which of the

following will MOST likely be synchronized to the corporate network? (Choose two.)

Options:

A.

Email

B.

Calendar

C.

Location data

D.

E-books

E.

Passwords

F.

Applications

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Questions 16

A technician has assembled an ITX system with a modern processor, but the machine does not POST. The

processor fan spins up, and the LEDs on the motherboard light up, but no beeps are emitted by the system.

Which of the following is the MOST likely cause of this issue?

Options:

A.

An incompatible NVMe SSD is installed.

B.

An incompatible memory type is installed.

C.

The wrong generation CPU is installed.

D.

A faulty hard drive is installed.

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Questions 17

A user reports the following issues with a smartphone:

• Wrong Hems selected

• Multiple selections with a single touch

• Incorrect letters write typing

• Does not hold a charge

Which of the following would MOST likely resolve these issues?

Options:

A.

Replacing the charging device

B.

Checking the charge level

C.

Replacing the screen

D.

Checking for a swollen battery

E.

Removing the screen protector

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Questions 18

A technician is using a laptop with a cordless mouse in an office that has no network connectivity The technician wants to make a change to conserve the battery life of the laptop but wants to continue using the mouse Which of the following function keys would be MOST useful to the technician?

Options:

A.

Touch pad off

B.

Bluetooth off

C.

WiFi off

D.

Airplane mode off

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Questions 19

A Windows user wants a specific USB flash drive to always appear as the same drive letter. Which of the following would help accomplish this goal?

Options:

A.

System Configuration

B.

Disk Management

C.

MSConfig

D.

Local Security Policy

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Questions 20

After a technician installs hardware and turns on a system the PC does not complete POST and only displays a black screen Which of the following should the technician try FIRST to fix the issue?

Options:

A.

Flash the BIOS

B.

Reimage the system

C.

Reseat the memory

D.

Change the boot order

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Questions 21

A laptop is being upgraded. The machine currently has 4GB LPDDR3 soldered to the motherboard and one available RAM slot. Which of the following chips should be selected to upgrade the laptop?

Options:

A.

2GB LPDDR3 SoDIMM

B.

4GB LPDDR3 DIMM

C.

8GB DDR4 SoDIMM

D.

8GB LPDDR3 DIMM

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Questions 22

An organization provided its employees with new laptops to work remotely. However, employees are concerned about privacy. Which of the following components should be secured to BEST mitigate any concerns?

Options:

A.

Webcam

B.

Facial recognition

C.

Trusted Platform Module

D.

WiFi antenna

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Questions 23

Which of the following connector types does not require a specific orientation?

Options:

A.

MicroUSB

B.

USB-C

C.

USB-A

D.

MiniUSB

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Questions 24

Which of the following wireless networking protocols will broadcast at 5GHz frequencies?

Options:

A.

802.11ac

B.

802 11b

C.

802.11g

D.

802.11q

E.

802.11x

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Questions 25

Ann, a local librarian, has had a previously used wireless access point donated to her. She has instructed you to configure this new wireless access point for her public library. Ann plans to allow anyone to connect to the access point without having to ask her for configuration information. Additionally, Ann knows that her neighbors have wireless network and wants to ensure that her network has the least likelihood of interfering with the other networks. Ann has provided you with the following information.

Wireless Name: Library

New Router Password: Secure$1

INSTRUCTIONS

Instructions: Select the Public Library in the diagram to configure the wireless network. Once the wireless network tabs are configured, select the save button. When you have completed the simulation, please, select the Done button to submit.

Options:

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Questions 26

A technician is upgrading the RAM in a server-grade laptop for a company’s Chief Execute Officer (CEO). The CEO cannot afford any downtime. Which of the following is the BEST type of memory module to purchase?

Options:

A.

LRSIMM

B.

DDR4

C.

Parity

D.

Dual channel

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Questions 27

Joe, a user, has purchased a new mobile device that uses a different OS than his previous one. Joe wants to copy his contacts and appointments from his corporate account without entering them manually.

Which of the following would be the BEST way for a technician to assist Joe?

Options:

A.

Log into the same email provider on the new device, and restore the contacts and dates.

B.

Create a Bluetooth connection between Joe’s devices, and copy his contacts and calendar.

C.

Back up the old mobile device to a PC, and import the contacts and schedule from the PC.

D.

Use NFC to transfer all compatible data from one device to the other.

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Questions 28

Which of the following channels would commonly be used on an 802.11 wireless network?

Options:

A.

6

B.

17

C.

802

D.

8080

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Questions 29

A technician is troubleshooting network connectivity issues after a new wireless router was installed in an office. Users who connect to the new router are unable to access LAN resources. Which of the following is the MOST likely cause of the issue?

Options:

A.

There are conflicting DHCP servers on the network

B.

There are conflicting ARP records

C.

There are conflicting gateways on the network

D.

There are conflicting IP protocols

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Questions 30

A user reports being unable to browse the internet. A technician believes the cause of the issue is related to DNS. Which of the following should the technician perform NEXT?

Options:

A.

Test the theory attempting to browse to a website known IP address.

B.

Implement preventive measures by manually assigning a DNS server to the PC.

C.

Identify the problem by running the command ipconfig / flushdns.

D.

Document the finding in the organization local knowledge base.

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Questions 31

The ability for new computers to be automatically connected to the network is provided by the:

Options:

A.

DHCP server

B.

DNS server

C.

proxy server

D.

TACACS server

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Questions 32

Which of the following devices can utilize VLANs to secure networks?

Options:

A.

Switch

B.

Hub

C.

Repeater

D.

Bridge

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Questions 33

A customer is using a cloud storage program that maintains a copy of local file on the cloud storage servers. The WF network is not very fast, and the customer users bandwidth intensive video streaming all day. Which of the following parameters should be adjust to keep the cloud storage program from using too much bandwidth?

Options:

A.

Synchronization settings

B.

Wireless settings

C.

Video streaming settings

D.

QoS settings

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Questions 34

A user wants to build a computer with a high-end CPU, plenty of RAM, and a high-end graphics card for online gaming. The user wants to verify that the graphics card is compatible with the motherboard. Which of the following connection types would the user MOST likely utilize to connect the video card to the motherboard?

Options:

A.

PCle

B.

ISA

C.

AGP

D.

USB

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Questions 35

A user’s laptop is shutting down unexpectedly. The technician discovers the shutdowns only happen when the laptop is moved from one room to another. The technician reseated the hard drive, memory, battery, and LCD cable, but the laptop continues to shut down.

Which of the following is the MOST probable cause of the issue?

Options:

A.

Residual energy on the motherboard

B.

System overheating

C.

Distended capacitors

D.

Loose battery connection

E.

CMOS battery failure

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Questions 36

Which of the following devices can be used to connect multiple devices within broadcasting to every network port?

Options:

A.

Unmanaged switch

B.

Hub

C.

Firewall

D.

Cable modern

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Questions 37

Which of the following is an APIPA address?

Options:

A.

162.200.1.1

B.

167.100.1.1

C.

168.254.0.1

D.

169.254.1.1

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Questions 38

A technician has been informed that multiple users are receiving duplicate IP address warnings on their workstations, and they are unable to browse the Internet.

Which of the following server types should the technician log in to in order to resolve the problem?

Options:

A.

DNS server

B.

DHCP server.

C.

Proxy server

D.

RADIUS server

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Questions 39

Which of the following is used to connect a headset to a laptop?

Options:

A.

eSATA

B.

BNC

C.

RG-6

D.

USB

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Questions 40

Whenever a user’s machine is turned on, a black screen appears prompting the user for an administrative password. The technician has no such password on file for this machine.

Which of the following steps should the technician take to resolve this issue?

Options:

A.

Press and hold the CPU power button for five seconds, and then power back on.

B.

Disconnect and reconnect the internal hard drive.

C.

Remove the CMOS battery and reinsert it after ten seconds.

D.

Remove the motherboard and place it back into the machine after ten minutes.

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Questions 41

A technician is setting up a printer for a small office that does not have an RJ-45 jack. The users’ computers are all in the same workgroup and are connected physically to the same network switch. The technician needs to make sure all users can print to the new printer through the switch. Which of the following should the technician configure?

Options:

A.

Shared printer

B.

Print server

C.

Bluetooth printing

D.

Cloud printing

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Questions 42

A customer contacts the help disk stating a laptop does not remain charged for more than 30 minutes and will not charge more than 15%. Which of the following components are the MOST likely causes the issue? (Select three.)

Options:

A.

LCD power inverter

B.

AC adapter

C.

Battery

D.

Processor

E.

VGA card

F.

Motherboard

G.

Backlit keyboard

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Questions 43

Some users are unable to access the Internet form their workstations. A technician runs the ipconfig command on one of the workstations and sees the following:

The technician pings 8.8.8.8 and gets no response. Next, the technician pings 192.168.1.1 and gets no response. The technician is able to successfully ping an adjacent workstation but cannot ping the print server on the floor below. Which of the following is the MOST likely cause of the Internet connectivity issue in the office?

Options:

A.

There is a problem with a router in the office

B.

There is a problem with a DNS server in the office

C.

The users are not getting correct IP addresses from the DHCP server

D.

The wireless access point in the area is down

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Questions 44

A technician is setting up a new wireless network at a branch office that previously had only wired connectivity with statically assigned IP addresses. After setting up the network, the technician configures a server to provide IP addresses to wireless clients. During testing, the technician is unable to access the Internet or named network resources. The technician receives a valid IP address from the DHCP server and can ping the default gateway.

Which of the following should be technician check NEXT to resolve this issue?

Options:

A.

Ensure the options are configured to provide a DNS server.

B.

Verify the Windows Firewall is turned off.

C.

Configure the wireless network’s SSID to be hidden.

D.

Enable file and printer sharing in the OS.

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Questions 45

The feature that allows users to store files in cloud-based when necessary, but can removed when space is freed up, is known as:

Options:

A.

on-demand

B.

resource pool

C.

synchronization application

D.

shared resources

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Questions 46

A user purchases a wireless printer and sets it up in an office. The user installs all necessary software for the printer on the computer and connects the printer to the guest wireless network. However, when the user attempts to print to the printer, nothing happens.

Which of the following will resolve the issue?

Options:

A.

Set up the user’s computer to act as a print server.

B.

Configure the printer to use the Internet printing protocol.

C.

Ensure the user’s computer is set to DHCP.

D.

Connect the printer to the company wireless network.

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Questions 47

A user deploys a new access point with the following settings:

The user's computer has the following specifications:

The user does not see the wireless network when trying to connect. Which of the following is the MOST likely cause of the issue?

Options:

A.

The computer does not support WPA2 encryption.

B.

The wireless adapter is incompatible with this configuration.

C.

The antenna being used is directional and not suitable for roaming connectivity.

D.

The operating system is incompatible with the wireless configuration.

E.

The channel width is too wide for non-802.11ac equipment.

F.

The access point should be configured to ad-hoc mode.

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Questions 48

A technician needs to install an IP-based camera in a remote location. The technician runs a Cat 6 cable to the location and connects it to the camera. Which of the following is needed for the camera to operate?

Options:

A.

USB to Ethernet adapter

B.

DVI cable

C.

PoE switch

D.

H.261 codec

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Questions 49

Joe, a user, reports that airplane mode is enabled on his smartphone when he is flying. Joe wants to be able to use the airline's Internet service without disabling airplane mode. Which of the following can Joe perform to achieve this goal?

Options:

A.

Pair the smartphone with an LTE hotspot.

B.

Enable WiFi after enabling airplane mode.

C.

Install the airline's official mobile application.

D.

Set up tethering to a personal laptop.

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Questions 50

A user reports that a printer has not been not printing all colors. The printer recently started completing print jobs, but the pages are blank. Which of the following is MOST likely the issue?

Options:

A.

The spooler needs to be reset.

B.

The tractor feed is jammed.

C.

The duplexing assembly is worn.

D.

The ink cartridges need to be replaced,

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Questions 51

A datacenter analyst is building a server configuration for a client, and it must be designed so that memory corruption and errors are minimized. Which of the following types of RAM would be the MOST appropriate for this system?

Options:

A.

DDR2

B.

DDR3

C.

Parity RAM

D.

ECC RAM

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Questions 52

Ann, a technician, is examining a video projector that consistently produces a very dim image. Ann tries to adjust the brightness, but it does not resolve the issue. Which of the following actions will MOST likely fix the issue?

Options:

A.

Increasing the image quality

B.

Replacing the bulb

C.

Lowering the contrast setting

D.

Adjusting the keystone

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Questions 53

A technician is configuring the gateway router at a satellite office. The router must receive a network address automatically from the ISP and assign local private addresses to network devices in the office. Which of the following should the technician configure to meet these requirements? (Select TWO).

Options:

A.

Port forwarding of TCP port 53 to the router's default gateway

B.

Authoritative DNS on the router's LAN interface

C.

Static DNS on the router's WAN interface

D.

The WAN interface of the router as a DHCP client

E.

A DHCP server on the router's LAN interface

F.

A custom VLAN assignment on the router's WAN interface

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Questions 54

A user is having trouble printing and has asked a technician for help. The technician is able to print remotely from the print server. Which of the following will the technician MOST likely need to perform NEXT? (Choose two.)

Options:

A.

Modify the environment variables on the computer

B.

Check the AD account settings for the user

C.

Replace the printer’s network cable

D.

Clear the print queue on the server

E.

Check the network settings on the computer

F.

Delete all the files from the server print spooler

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Questions 55

A user is setting up a public-facing web server. Which of the following should the user configure to keep the

rest of the network isolated from the server?

Options:

A.

ARP

B.

QoS

C.

UPnP

D.

DMZ

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Questions 56

A technician is troubleshooting a computer that will not boot to the OS. There is a loud clicking noise coming from inside the computer, and the fans are running at maximum speed. Which of the following is MOST likely the issue?

Options:

A.

An internal cable is touching the fans

B.

The PSU is overloaded

C.

The RAID set is not configured

D.

There is a hard disk failure

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Questions 57

A technician is setting up a multifunction printer in an enterprise Users of this device regulatory print documents containing PII. Which of the following settings has the GREATEST security implications for the technician to consider?

Options:

A.

AirPrint

B.

Network sharing

C.

Hard drive caching

D.

Bluetooth settings

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Questions 58

A network technician needs to run a Cat 6 cable to a patch panel in the wiring closet. The cable has already been cut to length and twisted pairs are exposed Which of the following tools should the technician use to complete the task?

Options:

A.

A punchdown tool

B.

A cnmper

C.

A loopback plug

D.

A cable stripper

E.

A multimeter

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Questions 59

UESTION NO: 619

A user is building a VM that will house a database that stores sensitive information. The database will also include a large number of CAD drawings. Which of the following is MOST important when building the VM?

Options:

A.

Number of CPU cores

B.

VM version

C.

Disk space

D.

RAM usage

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Questions 60

Which of the following can be used to collect and read the data that is generated by event error messages from several servers centrally?

Options:

A.

UTM

B.

Proxy

C.

Syslog

D.

IPS

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Questions 61

A user receives a replacement modem/router combination device from an ISP and plugs it in. A laptop

connected to the router via WiFi receives an address in the 192.168.0.x range but is unable to access the

Internet. Which of the following would MOST likely resolve the problem?

Options:

A.

Upgrade the network drivers on the laptop.

B.

Change the laptop from a wireless to a wired connection.

C.

Register the new cable modem MAC address with the ISP.

D.

Update the password on the wireless connection.

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Questions 62

A user wants to synchronize confidential information on a computer and a smartphone.

Which of the following would provide the MOST security during the synchronization process?

Options:

A.

Mutual authentication

B.

VPN over WiFi

C.

Bluetooth

D.

Physical connection

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Questions 63

A technician receives a request to have a new computer lab wired for network access. The new wiring must be routed 27911 (85m) alongside the existing HVAC system in the drop ceiling. Which of the following cable types meets safety regulations and data transmission specifications?

Options:

A.

Plenum

B.

Fiber

C.

Shielded

D.

Riser

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Questions 64

Which of the following connector types can be used by a fax machine? (Select TWO).

Options:

A.

RG-6

B.

RJ11

C.

RJ12

D.

RJ25

E.

RJ45

F.

RG-59

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Questions 65

The Chief Executive Officer wants to ensure company data is stored in a manner that provides the company with complete control over how the data is managed.

Which of the following is the BEST cloud deployment model for this request?

Options:

A.

Community

B.

Hybrid

C.

Public

D.

Private

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Questions 66

A technician is setting up a VM to house a legacy application that is used to control the swipe-style card readers for a company's entrance doors. The application needs to be able to access all locations on the WAN. Which of the following requirements is the MOST important to configure properly on the VM?

Options:

A.

CPU

B.

RAM

C.

Network

D.

Storage

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Questions 67

A technician is upgrading a legacy wireless router for a home user. After installing the new router and configuring the SSID to be the same, none of the devices will connect to the network. Which of the following should the technician check NEXT?

Options:

A.

OHCP pool configuration

B.

MAC filtering list

C.

Wireless protocol settings

D.

ONS servers

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Questions 68

A business owner is concerned about excessive paper usage but is not concerned about the wear to the printer of the use of toner. The business owner asks a technician to find a low-cost solution.

Which of the following is the BEST action for the technician to perform?

Options:

A.

Configure duplexing

B.

Enable collating

C.

Adjust the orientation

D.

Decrease the quality

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Questions 69

Which of the following is a common use for NAT?

Options:

A.

Automatically assigning network addresses

B.

Hiding the network portion of an IPv4 address

C.

Connecting multiple devices through a single public IP address

D.

Resolving alphanumeric names to addresses

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Questions 70

A user’s laptop is making a loud clicking noise, and the battery life is shorter than expected. Which of the following storage options would a technician MOST likely install to address the user's issues?

Options:

A.

MicroSD

B.

15,000rpm HDD

C.

SAS SSD

D.

SATA SSD

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Questions 71

Which of the following peripherals would be the BEST option for a company that wants to be able to display a receipt and allow a customer to sign it?

Options:

A.

Touchpad

B.

Signature pad

C.

Touch-screen monitor

D.

NFC reader

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Questions 72

An office has a network that has all computers connected to two switches. The switches are connected with a fiber cable. The computers and switches are all located in the same building. Which of the following network types does this describe?

Options:

A.

WAN

B.

PAN

C.

LAN

D.

MAN

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Questions 73

Which of the following BEST describes the purpose of an IPv4 subnet mask?

Options:

A.

It defines where network and host bits exist

B.

It is used to find the default gateway on a LAN

C.

It gives users the ability to send and receive data.

D.

It allows the ability, when needed, to bridge subnets.

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Questions 74

An end user has signed up to use a web-based calendar application.

Which of the following solutions has the user purchased?

Options:

A.

DaaS

B.

SaaS

C.

PaaS

D.

laaS

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Questions 75

A user is not receiving emails on a laptop. A technician is able to send emails using the local client; however, no new emails are being received. The POP3 and SMTP settings in the corporate email configuration look correct. The technician notices a new antivirus program was installed on the machine recently. Which of the following is MOST likely causing the problem?

Options:

A.

The POP3 port is being blocked.

B.

The email password stored is incorrect.

C.

The user needs to enable TLS.

D.

The user is not connected to the Internet.

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Questions 76

An end user is unable to connect to the network, and a technician has visually verified the lights on the back of the PC are active and there is no physical damage to the Ethernet jack. Which of the following tools should the technician use to continue troubleshooting the connection?

Options:

A.

Punchdown tool

B.

Tone generator and probe

C.

Cable tester

D.

Crimper

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Questions 77

A user calls the help desk stating a laptop is performing slowly and the hard drive activity lights are blinking continuously. A technician checks for enough hard drive space, disables antivirus and indexing services, and runs a full-system diagnostics check, which returns no failure. Which of the following should the technician do NEXT?

Options:

A.

Install a new hard drive

B.

Check for hard-drive firmware updates

C.

Replace the hard drive with a solid state drive

D.

Configure the laptop in high-performance mode

E.

Change the boot order in the system BIOS

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Questions 78

A technician is configuring a new IAN for a client. The technician deploys a DHCP sewer with the following settings

Alter the technician adds clients to the LAN, none of them can contact the Internet which of the following is the MOST likely cause of this issue?

Options:

A.

The DNS sewer needs to be within the same LAN as the clients for it to function

B.

A WINS sewer should not be used when DNS is needed.

C.

The gateway address is not reachable from the LAN.

D.

The IP address range is not usable with that subnet mask.

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Questions 79

A technician recently set up a VM on a client PC to create and test software. The technician has since discovered the virtual environment has no external connectivity. The technician verifies the host has an Internet connection. Which of the following should the technician do NEXT to resolve the issue?

Options:

A.

Configure a static IP for the VM and enable bridged networking.

B.

Create a host record with the IP address and hostname of the VM and store it on the host.

C.

Configure a dynamic IP for the host and the VM.

D.

Configure a dynamic IP for the host and disable any host intrusion detection software.

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Questions 80

A user's mobile device screen is hard to see during the day. but the user can see it clearly at night Which of the following should a technician do FIRST to resolve this issue?

Options:

A.

Check the digitizer

B.

Check the backlight

C.

Check the brightness settings

D.

Check the privacy screen

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Questions 81

Which of the following wireless technologies only requires one of the devices to be connected to a power source?

Options:

A.

RFID

B.

NFC

C.

Bluetooth

D.

Z-wave

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Questions 82

Which of the following wireless networking protocols is MOST commonly used for smart home loT devices?

Options:

A.

NFC

B.

Bluetooth

C.

LTE

D.

Zigbee

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Questions 83

A technician is adding LTE-based connectivity to a laptop. The laptop has the following slots available:

•OneSoDIMM slot

• One SATA III slot

• One mini PCIe slot

• One microsD card slot

Which of the following should the technician install to complete this task?

Options:

A.

WWAN card in the mini PCIe slot

B.

MicroSDXC card in the microSD slot

C.

802.11ac card in the SATA III slot

D.

DDR4 3200 chip in the SoDIMM slot

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Questions 84

A user reports a complete loss of data. A technician determines the data was stored on an external drive, and the drive light is working properly. Which of the following steps should the technician perform NEXT?

Options:

A.

Configure a temporary drive and install backup software.

B.

Reseat the memory, reboot the computer, and check the logs.

C.

Replace the drive cable and run diagnostics on the drive.

D.

Boot into BIOS and verify the onboard drive size and settings.

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Questions 85

A user needs to run multiple VMs simultaneously. When combined, the VMs will equal more specifications than the user's machine currently contains. The user understands this is not ideal because the VMs will run slower. Which of the following virtualization requirements does this utilize?

Options:

A.

Emulator

B.

Security

C.

Network

D.

Resource

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Questions 86

A technology refresh wit be performed on al mobile phones and PCs in a sales department Joe. the sales manager, is concerned his personal data on his phone, such as contacts, pictures, and videos, will be replaced Which of the following should be performed before the device is refreshed to save the data without compromising security?

Options:

A.

Synchronize the device to a flash drive remotely

B.

Synchronize data across the network to a shared public folder

C.

Synchronize the device to a private cloud.

D.

Synchronize data to a virtual machine m the datacenter

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Questions 87

A technician is troubleshooting an issue with a thin client. The thin client powers on successfully, but the operating system never loads. Which of the following will MOST likely fix the issue?

Options:

A.

Replace the network cable.

B.

Replace the hard drive.

C.

Repair the bootloader.

D.

Reinstall the operating system

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Questions 88

A user connects to a wireless network but cannot access the Internet. A technician investigates the issue and gathers the following data:

Which of the following is the MOST likely cause of the issue?

Options:

A.

The SSID cannot have an exclamation point or an asterisk in it.

B.

The signal strength is too low for a high-quality connection.

C.

WPA2 passwords require A-Z characters and must be more than ten characters long.

D.

The subnet mask is incorrect for the IP address.

E.

The frequency is incorrect for 802. 11ac wireless,

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Questions 89

An organization recently implemented a VDI and would like to purchase inexpensive all-in-one devices that access the VDI. Which of the following would a technician MOST likely recommend to the organization?

Options:

A.

Laptops

B.

Desktops

C.

Tablets

D.

Thin clients

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Questions 90

A technician is talking to end users about the specifications for an upgraded application server. The users of the application report that there cannot be any unscheduled downtime or data loss. Additionally, they would like the performance of the application to improve over the previous server in any way possible. The previous server running RAID 5.

Which of the following RAID solutions should be implemented in this scenario?

Options:

A.

RAID 0

B.

RAID 2

C.

RAID 6

D.

RAID 10

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Questions 91

A technician wants to block remote logins to a server. Which of the following ports should be blocked?

Options:

A.

21

B.

23

C.

80

D.

443

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Questions 92

A user is connected to a docking station with an optical drive and is trying to back up personal files to removable media, but is encountering write errors. Which of the following is MOST likely cause of the errors?

Options:

A.

The disk has already been finalized

B.

The files are encrypted

C.

There is a corrupt file on the hard drive

D.

The files are not compatible with the type of disk used

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Questions 93

Joe, a user, sets up an IMAP connection on his smartphone to connect to webmail. Joe is able to view email, but he receives an error message when trying to send a message. When viewing the mail client’s configuration, Joe sees a valid SMTP server and port. Which of the following should Joe check NEXT to resolve the issue?

Options:

A.

Configure the email account as a POP3 connection

B.

Ensure the SSL/TLS option is being used

C.

Check that the account password is still valid

D.

Make sure the smartphone is not in airplane mode

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Questions 94

A user reports paper output from a printer has toner that is not sticking to the page. The output smears when it is touched. A technician notes the appropriate paper is being used. The toner appears to be low but is a supported OEM cartridge. Which of the following would MOST likely fix this issue?

Options:

A.

Replace the developer roll.

B.

Replace the toner.

C.

Find and remove any jammed paper.

D.

Replace the fuser.

E.

Replace the drum.

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Questions 95

A virtual environment in which an application uses memory and a processor from a provider based on a leased rate that depends on the amount of resources used per month is referred to as:

Options:

A.

virtual application streaming service.

B.

metered service.

C.

resource pooling.

D.

SaaS.

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Questions 96

A user's computer shows a black screen when it is powered on, and it makes a fast, continuous beeping sound that does not stop until the computer is powered off. Which of the following does a technician MOST likely need to check?

Options:

A.

The keyboard

B.

The motherboard

C.

The processor fan

D.

The memory

E.

The BIOS

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Questions 97

A network technician is troubleshooting Internet connectivity issues on a customer's wired network. All PCs at the site are able to connect to local resources but not the Internet. The technician

suspects the customer's router may have failed during a recent power outage. To verify this assumption, the technician should connect a laptop to:

Options:

A.

an AP's guest network.

B.

the network switch.

C.

a phone hotspot.

D.

the cable modem.

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Questions 98

user's computer will not boot, and the screen shows the following error: no 08 found. During the last week, the computer has been performing slower than normal, and the user has

been experiencing a BSOD. Which of the following will MOST likely resolve the issue?

Options:

A.

Run the DiskPart command.

B.

Replace the hard drive

C.

Install more RAM.

D.

Upgrade to a faster CPU

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Questions 99

Which of the following devices passes traffic between two different subnets?

Options:

A.

Hub

B.

Bridge

C.

Switch

D.

Router

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Questions 100

Which of the following ports would allow for the remote management of network devices using community strings? (Select TWO).

Options:

A.

138

B.

139

C.

161

D.

162

E.

388

F.

389

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Questions 101

Users in a print room have a new high-end laser printer. They set the printer to print on both sides of the paper by default. They initiated several print jobs, but none of the jobs printed. Which of the following settings should a technician check to resume printing?

Options:

A.

Spooler

B.

Draft

C.

Duplex

D.

Collate

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Questions 102

Virtual machines hosted in the cloud that are used by developers to code applications are an example of:

Options:

A.

FaaS

B.

BaaS

C.

PaaS

D.

SaaS

E.

IaaS

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Questions 103

A customer has a production server with two 500GB hard drives that host critical employee data. The customer previously lost data due to a hard drive crash, and the customer does not want that to happen again. The customer

does not have a large budget and is not concerned about performance on the system. Which of the following RAID types should the technician recommend?

Options:

A.

RAID 0

B.

RAID 1

C.

RAID 5

D.

RAID 10

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Questions 104

A technician is setting up RAID 5 on a server that needs to be highly available. Which of the following is the BEST option to use for the array?

Options:

A.

Hot spare drives

B.

Large capacity drives

C.

Hot swappable drives

D.

Solid state drives

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Questions 105

Which of the following is considered a connection-oriented protocol?

Options:

A.

UDP

B.

TCP

C.

SSH

D.

HTTP

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Questions 106

A technician wants to set up a virtual machine in a public cloud environment. Which of the following cloud models should the technician use?

Options:

A.

laaS

B.

SaaS

C.

PaaS

D.

DBaaS

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Questions 107

A laptop is overheating A technician checks that the laptop is clean and free from dust buildup Which of the following should the technician check NEXT?

Options:

A.

If the CPU heat sink is seated property

B.

If all system fans are functioning

C.

If the PSU is working property

D.

If the cooling management policy is correct

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Questions 108

Which of the following interfaces uses DB9 and DB25 connectors?

Options:

A.

RS-232

B.

USB-C

C.

eSATA

D.

USB

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Questions 109

The documents from a workgroup laser printer are not printing correctly. Some of the print is missing, and the pages come out dusty.

Which of the following should a technician do to fix this issue?

Options:

A.

Replace the low-voltage power supply

B.

Replace the scanner assembly

C.

Replace the formatter assembly

D.

Replace the fuser assembly

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Questions 110

Which of the following requires less current to provide the same amount of power to devices inside a PC?

Options:

A.

5.5V

B.

12V

C.

120V

D.

220V

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Questions 111

A technician is installing virtualization software on the company developer’s desktop. The developer will need to run several VMs simultaneously. The system is loaded with the Windows 10 OS and has the following

specifications:

* i5 quad-core processor

* 4GB of RAM

* 256GB SSD

Which of the following should the technician upgrade on the system FIRST to meet the developer’s requirements?

Options:

A.

SSD

B.

Processor

C.

RAM

D.

BIOS

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Questions 112

A user needs to expand the functionality of a laptop to Include additional sound, Ethernet, display, and USB ports. Which of the following connection types would support this?

Options:

A.

Micro USB

B.

USB-A

C.

Mini USB

D.

USB-C

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Questions 113

A technician is building a workstation with 8GB of RAM that will host a VM. The VM will be used to test software installations prior to mass deployment. The workstation will also serve the installation files and packages necessary to install applications remotely on networked devices that have passed the testing process. Which of the following hardware components are needed for the setup to function as required? (Select TWO)

Options:

A.

Network interface card

B.

Secure boot

C.

Single-core CPU

D.

CPU virtualization support

E.

Additional RAM

F.

Hyperthreading

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Status:
Expired , and Replaced By
Exam Code: 220-1001
Exam Name: CompTIA A+ Certification Exam: Core 1
Last Update: Apr 14, 2023
Questions: 758
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