A user reports paper output from a printer has toner that is not sticking to the page. The output smears when it is touched. A technician notes the appropriate paper is being used. The toner appears to be low but is a supported OEM cartridge. Which of the following would MOST likely fix this issue?
A technician connects an LCD projector to a computer located in a conference room and receives the following error message signal out of range. Two minutes later, the projector shuts itself off When the technician attempts to power the projector back on. it takes more than 90 seconds for the bulb to turn on. and the error message displays again Which of the following will MOST likely resolve the issue?
A technician performed a clean install of Windows 7 on a gaming laptop. The system boots into Windows, and the desktop performance is good. However, the laptop user states game performance is highly unsatisfactory because all games are operating at less than 20fps. Which of the following is the MOST likely cause of this behavior?
A technician is troubleshooting a user's PC that was recently reimaged and has since been unable to connect to the W1F1 The technician first checks the WiFI configuration on the WAP. and It is correct The technician's laptop connects successfully from the user's office to the WiFi. Which of the following is the MOST likely cause of the issue?
Which of the following cable types transmits in an analog format?
A user contacts the help desk to report the Internet is not working. Which of the following steps should the
technician take NEXT?
A user’s smartphone has been experiencing performance issues, and it needs to be charged more often. A
technician also notices there have been spikes in the smartphone’s CPU and memory usage. Which of the
following would MOST likely help to improve the performance of the smartphone?
A potential customer of cloud servers needs the ability to ramp up computing resources quickly during traffic spikes. Which of the following features is MOS pertinent to providing this business need?
A development team is assigned to use Mac OS computers but will require the Windows OS for additional software testing. Which of the following would be the EASIEST and MOST effective way to run both operating systems at the same time?
A user is unable to access the internet A technician has confirmed all LAN resources on the network are accessible. Which of the following should the technician do NEXT to begin troubleshooting the issue?
Which of the following frequencies is used to provide 802.11n wireless connectivity in smaller ranges with less probability of Interference?
A customer asks a technician to determine the specifications for new office workstations. Which of the following should the technician consider FIRST?
A customer uses a cell phone to take numerous photos and wants to upload them to a laptop. Which of the following is the FASTEST way to transfer these photos?
Which of the following is typically used for monitoring?
A user notices a crushing sound coming from a multifunction printer. The user investigates and notices several pages printed off center and some of the pages did not print. A technician arrives to troubleshoot and notices the MFP has several warnings. Which of the following steps should the technician take to resolve the issues? (Select TWO)
Joe, a user has a laptop that will not power on. After leaving it in the charger for eight hours, the system still fails to power on. Joe calls a technician to diagnose the issue He mentions that he added more RAM to the device two weeks ago but used the laptop several times before this issue occurred When the technician presses the power button to turn on the laptop, the fans do not turn on. and there is no sign of lights or any other activity Which of the following should the technician attempt FIRST?
Which of the following network types is used to provide network connectivity between remote branch offices?
A user has connected a PC to a portable projector, but video does not appear on the screen when the user tests the projector. The user confirms the lens cap was removed from the projector. Which of the following should the user do NEXT?
Users report they cannot print to the network printer. The printer is on and has the correct static |P address settings. Which of the following should the technician check NEXT?
A technician will be installing a workstation with virtualization software. On which of the following system requirements should the technician focus? (Select TWO).
A technician has assembled an ITX system with a modern processor, but the machine does not POST. The
processor fan spins up, and the LEDs on the motherboard light up, but no beeps are emitted by the system.
Which of the following is the MOST likely cause of this issue?
Which of the following ports do Apple iOS devices use for charging and data transfer?
A technician is setting up a VM for use in testing software deployments. The VM is offline, but the hypervisor is not.
Which of the following settings should the technician change to resolve this issue?
Which of the following is designed to function BEST in harsh lighting conditions?
A customer, Ann, has requested two custom PCs, one to be used for gaming and the other to be used as a virtualization workstation for her business.
The gaming PC should support the latest games and gaming peripherals.
The virtualization workstation should be able to host several production virtual machines as part of Ann’s home business.
Use the tabs at the top to switch between the PCs.
Objects should be placed on the appropriate slot/display areas and can only be used once.
All slot/display areas should be filled.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.
A technician is setting up a new wireless network at a branch office that previously had only wired connectivity with statically assigned IP addresses. After setting up the network, the technician configures a server to provide IP addresses to wireless clients. During testing, the technician is unable to access the Internet or named network resources. The technician receives a valid IP address from the DHCP server and can ping the default gateway.
Which of the following should be technician check NEXT to resolve this issue?
A user is having a problem with printing a specific document type.
The network printer OCP shows that the printer is online with no errors. Other users are not having the same issue. The user sends the document to another printer and the document prints.
Which of the following should a technician do FIRST in troubleshooting the problem?
A technician is troubleshooting a laptop/projector combination that is displaying artifacts on the screen. When a different laptop is connected to the projector, the image appears to be correct but is very dim.
Which of the following steps should the technician take to address these issues? (Choose two.)
A technician is ordering a new motherboard and processors for a company email server. When reviewing the vendor licensing agreement, the technician sees that there is a flat per-socket licensing fee.
Which of the following motherboard/processor combinations should the technician order get the BEST performance while minimizing licensing fees?
A user reports being unable to browse the internet. A technician believes the cause of the issue is related to DNS. Which of the following should the technician perform NEXT?
Which of the following Ethernet cables would BEST support an application that requires a 600 Mbps throughput at the lowest price point?
Which of the following IEEE 802.11 standards includes the use of MIMO technology?
A technician is setting up a printer for a small office that does not have an RJ-45 jack. The users’ computers are all in the same workgroup and are connected physically to the same network switch. The technician needs to make sure all users can print to the new printer through the switch. Which of the following should the technician configure?
A technician would like to install an internal storage drive for a computer. Which of the following cable connectors would MOST likely be used to transfer data? (Select TWO).
Which of the following peripheral types is MOST likely to be used to input actions into a PC?
An employee’s mobile device no longer charges, and the employee believes the battery is bad. A technician tests the mobile device and finds it will charge on a wireless charging pad but not when it is connected to a charging cable. Other devices charge without issue when the cable is used. Which of the following should the technician perform FIRST to resolve the issue?
A technician needs to call a user’s cellular provider to troubleshoot a network speed issue with the user’s mobile device. Which of the following technologies is the technician troubleshooting?
A user wants to print a large job on both the front and back sides of the paper.
Which of the following settings should the technician advise the user to change in the printer settings?
In a virtual environment, which of the following allows all the VMs to have RAM allocated for use?
Which of the following charging and data ports has a non-directional connector?
A technician replaced a broken LED screen on a mobile computer. The operating system can be seen perfectly on screen, but the touch screen is non-responsive.
Which of the following are the MOST probable root causes for the given failure? (Choose three.)
Joe, a user, recently purchased a new multifunction printer and attempted to install it himself. He informed a technician that the printer is on his list of printers, but he is unable to print. The technician sees that the printer is listed as a generic printer under Devices and Printers. Which of the following should the technician do NEXT?
Which of the following is used to connect a headset to a laptop?
A technician receives a cellular from a manager. The technician is instructed to download a service manual directly from the Internet to a laptop. However, there is no WiFi signal or wired Ethernet. Which of the following would be the MOST appropriate connections for the technician to use?
A customer accidentally drops a laptop while it is charging. The next day, the customer notices the laptop will not turn on and calls a technician to investigate. The technician confirms the laptop will not turn on and calls a technician to investigate. The technician confirms the laptop will not turn on even though it is connected to the power adapter.
Which of the following components is the MOST likely cause of this behavior?
A user wants to build a computer with a high-end CPU, plenty of RAM, and a high-end graphics card for online gaming. The user wants to verify that the graphics card is compatible with the motherboard. Which of the following connection types would the user MOST likely utilize to connect the video card to the motherboard?
A customer wants to purchase a new home computer. The machine will mainly be used for internal browsing and streaming video, except on weekends when the customers’ son will use it to play games with friends.
Which of the following should the technician focus on to meet these requirements?
While troubleshooting a magnetic hard drive, a technician hears a loud clicking noise, Identifies SMART, errors, and notices the operating system will not load. Which of the following is MOST likely the Issue?
A user’s laptop is shutting down unexpectedly. The technician discovers the shutdowns only happen when the laptop is moved from one room to another. The technician reseated the hard drive, memory, battery, and LCD cable, but the laptop continues to shut down.
Which of the following is the MOST probable cause of the issue?
A technician Is selling up a VM to be used for testing applications in a sandbox environment. The technician selects quick setup to deploy the client with minimal configuration. The OS is Installed successfully; however, the VM locks up upon the first boot. The host device is operating normally. Which of the following requirements should the technician review prior to making any changes?
A user has reported application connectivity problems to the network administrator. The network administrator knows there have been firewall configuration changes recently by a security vendor and believes the issue could be related to a port being closed on the firewall. Which of the following should the network administrator do NEXT?
Which of the following devices can be used to connect multiple devices within broadcasting to every network port?
A customer’s laptop display has suddenly become very dim. The image of the display can only be seen with a bright, external light, as adjusting the brightness/contracts controls does not cause much change.
Which of the following components MOST likely needs to be replaced?
A technician is selecting a long VGA cable to run through the walls and ceiling to a projector. Which of the following cable features will help minimize interference with the video signal?
A user's-screen tablet is having issues the screen orientation frequently being incorrect. Which of the following is MOST likely causing the issue?
Which of the following will enable a user to create a PAN?
A user’s personal laptop has been behaving erratically for the past month. Today, however, the user cannot perform any work on the laptop, as the device locks up immediately after logging on. Believing the issue to be a
malware infection, a technician takes the laptop back to the workbench for additional tests and diagnostics. A full-system malware scan returns inconclusive results. The user reports only new software installations have
been made to the laptop.
Following best practice methodologies, which of the following should the technician perform NEXT to resolve the problem?
A small business owner wants 10 purchase a primer for the office. The owner needs the printer to be accessible from all workstations but not have functionality lied to one workstation. Purchasing additional computer hardware to support this objective is not an option. Which of the following features should a technician recommend to support the owner's request?
A user is unable to print to a printer on the network. When a technician runs the ping command, the technician receives a response. However, the hostname is correct when the technician runs the nslookup command. Which of the following BEST describes the issue the technician is seeing?
A business owner is concerned about excessive paper usage but is not concerned about the wear to the printer of the use of toner. The business owner asks a technician to find a low-cost solution.
Which of the following is the BEST action for the technician to perform?
A developer reposts a recurring computer issue while compiling a program. The computer works at first, but it locks up during the compilation process. An immediate reboot does not resolve the issue. Which of the following procedures will MOST likely solve the problem?
Which of the following offers the FASTEST download speeds for home users?
Joe. a user, would like to share an internet connection with his roommates, but he wants to ensure access to Ms data is protected. Which of the following is the BEST solution?
A technician is selling up a router at a remote location. The technician must be able to connect to the router through a console router in the event the broadband connection fails. Which of the following Internet connections should be implemented?
A user powers on a desktop computer and the following error appears on the monitor: is not found. The user notes there are no visual indications of an error. A reboot yields the same result. Which of the following is the MOST likely cause of the issue?
A user's laser printer stops printing when the paper tray is less than half full. Which of the following parts is causing the issue?
A user is not receiving emails on a laptop. A technician is able to send emails using the local client, however no new emails are being received. The POP3 and SMTP settings in the corporate email configuration look correct. The technician notices a new antivirus program was installed on the machine recently. Which of the following is MOST likely causing the program?
A technician is repairing a computer mat has been falling 10 POST. When the technician presses the power button, the LED lights turn on. the tans rotate, and the hard drive spins up. However, nothing displays on the known-good monitor, and the computer does not boot up. Which of the following will MOST likely provide diagnostic information?
A user is configuring a mobile device to retrieve email from an ISP In the process of verifying the connection, the user receives a message stating the outbound connection cannot be completed Which of the following BEST describes the user's connection trouble?
Joe. an office manager, Is concerned about printing and electrical costs. He requires all staff members to shut down their computers when away from their desks. He also wants to limit printer use to only times when he Is at his desk. Which of the following should Joe do lo enforce this restriction? (Select TWO).
A technician is setting up a new workstation. The technician wants to make sure the workstation will not load the OS if a portable hard drive is connected to it. Which of the following should the technician configure?
A company wants to protect its users from malicious websites but also provide the ability to log traffic in and out of the network.
Which of the following should the company place within its network to BEST protect its users?
Which of the following ports would allow for the remote management of network devices using community strings? (Select TWO).
Which of the following wireless networking protocols includes a standardized version of the technology known as beamforming?
A technician is installing virtualization software on the company developer’s desktop. The developer will need to run several VMs simultaneously. The system is loaded with the Windows 10 OS and has the following
* i5 quad-core processor
* 4GB of RAM
* 256GB SSD
Which of the following should the technician upgrade on the system FIRST to meet the developer’s requirements?
A technician is installing equipment for a new WiFi network using the existing wired infrastructure. Which of the following would allow the technician to complete this task with minimal effort and without replacing any existing equipment? (Select TWO)
Which of the following can be used to connect to external devices, can provide charging capability can pass video signals to a monitor, and Is capable of 40Gbps data transfers over a single cable?
Joe, a technician. Is trying to locate a specific network cable termination In a network closet. The cables are tangled and in knots. Joe Is able to access one end of the cable, but he cannot follow the cable through to the termination point. Which of the following tools should Joe use to locate the terminated cable end?
Which of the following Is a key benefit of elasticity in regard to cloud computing?
A technician starts a recently built desktop PC for the first lime, and the fans power on. However, the PC does not POST, and nothing displays on the monitor. Which of the following should the technician do NEXT to troubleshoot the issue?
A technician is troubleshooting a PC that will not boot The case fans run when the power is switched on, but the PC will not POST, and there is no signal to the monitor The technician opens the case and notices several capacitors appear swollen Which of the following is the MOST Likely reason why the PC will not boot?
Joe, a user, dropped his laptop right before a company webinar. During the webinar, the other participants could hear but not see Joe. A technician ran system diagnostics and verified the camera was enabled. Replacing which of the following will MOST likely resolve the issue?
A customer wants to purchase a single device that can route traffic, perform firewall and forwarding functions, and inspect incoming packets for malicious software. Which of the following should a technician recommend?
A technician needs to convert an existing workstation to host several virtual test computers and servers. Which of the following must be installed and configured on the workstation before any virtual computers can be installed?
A company recently upgraded its network and now wants to repurpose the old workstations. The company has determined the hardware in the workstations is sufficient for processing data, but the workstations are bottlenecked by network speed.
Which of the following would be the MOST cost-efficient solution to mitigate the slow network speeds?
Joe, a user, provides the requirements for a new gaming PC to the assigned technician. Joe wants the PC to have high-quality graphics, audio/video, and storage. In addition, the PC must be able to:
Which of the following will BEST meet these requirements? (Choose two.)
An end user reports being unable to connect to the Internet. A technician tries to ping a well-known site and gets no response. When running ipconfig, the technician notices the IP address of the workstation is 169.254.255.254 with a subnet mask of 255.255.0.0. Which of the following is MOST likely causing the problem?
Ann, a user, recently dropped her laptop. Since then, an error message stating the HDD is failing has been displaying on screen. Ann brings the device in for repair and tells the technician she does not have a recent backup of her data. The technician determines a replacement HDD is necessary. Additionally. Ann wants to upgrade the OS and the RAM. Which of the following should the technician perform BEFORE replacing any parts on the laptop? (Select TWO).
Which of the following cloud models places all responsibility for operating system and application maintenance on the customer?
A network technician needs to run a Cat 6 cable to a patch panel in the wiring closet. The cable has already been cut to length and twisted pairs are exposed Which of the following tools should the technician use to complete the task?
A technician is upgrading a legacy wireless router for a home user. After installing the new router and configuring the SSID to be the same, none of the devices will connect to the network. Which of the following should the technician check NEXT?
UESTION NO: 619
A user is building a VM that will house a database that stores sensitive information. The database will also include a large number of CAD drawings. Which of the following is MOST important when building the VM?
Which of the following is the purpose of a KVM switch?
A technician just replaced the ink cartridges in an office inkjet printer; however, the printer still does not produce sufficient print quality. Which of the following should the technician try NEXT?
A user deploys a new access point with the following settings:
The user's computer has the following specifications:
The user does not see the wireless network when trying to connect. Which of the following is the MOST likely cause of the issue?
ESTION NO: 643
A user will be traveling for a long duration and wants to be able to work for as much of the time as possible Which of the following features would be BEST for the user to enable?
A technician needs to secure and optimize traffic on a local network by separating client workstations from web servers. The technician only has administrative permissions on the Layer 2 switch to which all of the devices are connected. Which of the following should the technician complete to accomplish this goal?
An IT manager discovered that hundreds of pages of printed materials are being recycled each day because the materials are left on the printer tray instead of being picked up by users.
Which of the following would BEST prevent this waste?
A user brings in an older laptop to the help desk and reports issues with the keyboard. Upon inspection, the technician does not see any external damage but notices that many keystrokes do not register in a word processor. The laptop works fine when the technician tests it with an external keyboard. Which of the following actions would MOST likely resolve the issue?
A user is unable to access any LAN resources, such as network shares or printers, but Is able to surf the Internet Which of the Mowing troubleshooting steps should a technician perform FIRST?
A user in a multitenant office building is having issues connecting to company printers and shares but is able to connect to the Internet via Wi-Fi. Which of the following should a technician do FIRST when troubleshooting this issue?
A technician installed a Cat 5 UTP cable approximately 275ft (84m) from a network switch in an office to a workstation located on a factory floor. The technician sees both a flashing green LED and a flashing orange LED on the workstation’s NIC.
Which of the following should the technician do FIRST?
A potential customer of cloud sewers needs the ability to ramp up computing resources quickly during trafﬁc spikes. Which of the following features is MOST pertinent to providing this business need?
A technician is conﬁguring a new IAN for a client. The technician deploys a DHCP sewer with the following settings
Alter the technician adds clients to the LAN, none of them can contact the Internet which of the following is the MOST likely cause of this issue?
A technician is using a laptop with a cordless mouse in an office that has no network connectivity The technician wants to make a change to conserve the battery life of the laptop but wants to continue using the mouse Which of the following function keys would be MOST useful to the technician?
A visitor tried to connect a device to a company's guest WiFi network but was unable to find the network name, even though other WiFi networks were visible. A technician is able to connect the visitor's?
device to the guest WiFi network after doing some troubleshooting. Which of the following should the technician explain to the visitor?
The Chief Executive Officer wants to ensure company data is stored in a manner that provides the company with complete control over how the data is managed.
Which of the following is the BEST cloud deployment model for this request?
The OS on a user's computer will not load. The day before, the user received a BSOD a couple of times that contained S.MAR.T. errors, and the computer was performing very slowly. Which of the following is the MOST likely cause of the issue?
Joe, a user, reports that airplane mode is enabled on his smartphone when he is flying. Joe wants to be able to use the airline's Internet service without disabling airplane mode. Which of the following can Joe perform to achieve this goal?
A technician is upgrading a SOHO Wi-Fi network for a CAD company, replacing an 802 1 Ig router with an 802 11 ac router and migrating all workstations from Windows Vista to Windows 10. Which of the following actions should the technician take to realize the full potential of the new router?