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CPUX-F Sample Questions Answers

Questions 4

Choose two statements about card sorting that are correct

Options:

A.

Card sorting can be used to create a human-centred navigation structure.

B.

Ordering cards with correspondence to predictable contextual needs of the user and to commonly accepted conventions.

C.

Card sorting is developed to order viable sorting algorithms

D.

A method for structuring information - such as menus in a navigation structure - that involves writing key concepts onto different cards and asking users to sort these cards into groups.

E.

Card sorting is helpful to create story boards

F.

Card sorting is helpful to create a heuristic evaluation of a low-fidelity prototype

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Questions 5

Select four true statements about heuristic evaluation.

Options:

A.

Users are asked to report subjective data into a questionnaire based on their experience of using an interactive system

B.

A heuristic evaluation is a specific form of a usability inspection that is guided by a list of approximately 10 heuristics.

C.

Can be used to evaluate users1 satisfaction with an interactive system and to gather information on the context of use.

D.

A usability inspection in which one or more evaluators compare an interactive system to a list of heuristics and identify where the interactive system does not follow those heuristics.

E.

Heuristics are a problem-solving method that uses shortcuts to produce good-enough solutions given a limited time frame or deadline.

F.

Heuristic evaluation is a usability inspection method

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Questions 6

A context of use description describes:

a.______________ in the form of user group profiles and personas;

b.______________ in the form of as-is scenarios;

c.______________ in the form of task models, as-is scenarios or user journey maps;

d.______________ in the form of lists or as-is scenarios;

e. ______________in the form of as-is scenarios.

Options:

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Questions 7

8. Gerry works in a bank. One of his responsibilities is to check the amount of cash in the cash machine and reload it to the required level. He does this each morning and on Friday afternoons, in preparation for the weekend. Which one of the following best describes Gerry?

Options:

A.

Not a user of the cash machine since he does not withdraw money

B.

A primary user of the cash machine

C.

A secondary user of the cash machine

D.

An indirect user of the cash machine

E.

A stakeholder in the cash machine who is not a user

F.

A user of the cash machine who is not a stakeholder

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Questions 8

Which one of the following statements best describes a user group?

Options:

A.

A group of users whose personal characteristics and context of use with respect to the interactive system are similar or identical

B.

A collection of personas whose personal characteristics and context of use with respect to the interactive system are similar or identical

C.

Agroup of participants in a usability test whose personal characteristics and context of use with respect to the interactive system are similar or identical

D.

Agroup of participants in a focus group whose personal characteristics and context of use with respect to the interactive system are similar or identical

E.

A description of a fictitious but realistic group of users and what they intend to do when using an interactive system

F.

A description of a group of users and what they want to do when using the interactive system

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Questions 9

Which one of the following statements is INCORRECT?

Options:

A.

Usability evaluation is always required in human-centred design

B.

Usability evaluation is a key element in an iterative humancentred design process

C.

Usability evaluation is most important during the phase "Analysis: understand and specify the context of use" •

D.

Usability evaluations should be conducted as early as possible, because problems that are discovered early are cheaper to correct than problems that are detected late in the development

E.

Paper prototypes are suitable for usability evaluation

F.

Usability evaluation continues until the user requirements are met

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Questions 10

Which one of the following statements best describes the term, "mental model"?

Options:

A.

A description of a fictitious but realistic user and what they intend to do when using an interactive system

B.

A description of the subtasks within a task that have to be carried out in order to reach the user's goals

C.

A person's thought process about how an interactive system works

D.

A low-cost, simple model of a design or concept used to gather feedback from users and other stakeholders during the early stages of design

E.

Information to help a user to interact with an interactive system

F.

A data model of how usability test participants felt about an interactive system following a usability test session

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Questions 11

Choose the statements that are correct about organisational requirements;

Options:

A.

Market requirements and organisational requirements are examples of requirements from stakeholders who are not users.

B.

A requirement can be a qualitative user requirement or a quantitative user requirement

C.

To convert user needs and user requirements into a working interactive system

D.

An organisational rule that users have to follow when conducting their tasks.

E.

Organisational requirements are requirements on the users that lead to requirements on the interactive system.

F.

A statement of what users must be able to locate, recognise, understand, select or input as part of conducting a task with the interactive system to meet identified user needs in a specified context of use.

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Questions 12

A low-fidelity prototype is:

Options:

A.

A low-cost, simple illustration of a design or concept used to gather feedback from users and other stakeholders during the early stages of design.

B.

A software prototype of the user interface to the interactive system that is being designed. A high-fidelity prototype more closely resembles the finished interactive system.

C.

a conveyed idea in the form of mental images.

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Questions 13

Which one of the following methods is most useful in helping to develop the navigation structure of a new website?

Options:

A.

Contextual interview

B.

Focus group

C.

Heuristic evaluation of a low-fidelity prototype

D.

Heuristic evaluation of a high-fidelity prototype

E.

Card sorting

F.

Storyboard

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Exam Code: CPUX-F
Exam Name: UXQB Certified Professional for Usability and User Experience - Foundation Level
Last Update: Aug 8, 2022
Questions: 99
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