An insurance company provides personal property insurance. Jewelry is categorized as a special type of personal property. Requests for jewelry coverage require that a user managing the request is trained to appraise jewelry. The requirement is to route assignments for jewelry appraisals to users who have this skill, Which one of the following routing approaches would you use?
Select each description on the left and drag it to the correct field type on the right.
A Collect Information step in the case life cycle sets the case status to Pending-Approval. When does the case status automatically update ?
Choose two use cases that require the configuration of conditional paths within the case type. (Choose Two)
A software company wants customers to receive troubleshooting support easily. New customers prefer to get assistance byusing a call center while more experienced customers prefer using the online company forum.
Which three of the following statements are true? (Choose Three)
Consider the following user story:
As a policyholder, I want to add a vehicleoperator to my insurance policy so I can extend coverage to the added operator.
Which two questions help you define the fields for the user view? (Choose Two)
A bank wants to allow customers to deposit checks through their mobile phones. The check amount, bank routing number, and payer account number are scanned and sent to a check clearinghouse for processing.
Select each description on the left and drag it to the appropriate Three Pillars element on the right.
Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?
Where is a When rule referenced when called from a flow? (Choose One)
How do you adjust the urgency value of an aging assignment to increase the likelihood that the assignment is completed before the deadline?
Which two of the following scenarios are good candidates for rule delegation? (Choose Two)
In which of the following situations would you use a data transform? (Choose Two)
When completing a new rule for, the "Apply To" field represents what?
Which two statements identify why you should automate correspondence ? (Choose Two)
Which two requirements demonstrate the need to configure correspondence? (Choose Two)
A prospective employee must pass a criminal background check before receiving an offer. When would you add a decision point to the workflow process ?
You want to engage business and IT resources to review the working models. What best practice helps accomplish this objective ?
A Wait step may pause a case's processing until a predetermined time expires or _____________________________. (Choose One)
Select each application design requirement on the left and drag it to the appropriate design approach on the right.
Select the use case that requires an integration by using roboticprocess automation (RPA).
Which of the following would be typical data stored in a Pega Data Source?