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PEGAPCBA86V1 Sample Questions Answers

Questions 4

How do you route an assignment so that any available member of the Finance department can perform the task?

Options:

A.

Route theassignment to a work list.

B.

Route the assignment to the admin user ID.

C.

Route the assignment separately to all members.

D.

Route the assignment to a work queue.

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Questions 5

The primary purpose of a service level is to________

Options:

A.

help ensure timely completion of assignments

B.

generate service level reports

C.

track assignment status over time

D.

assign cases to the appropriate case worker

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Questions 6

A retail company wants to provide a tracking tool for customers to entertheir order number and see the order status, package location, and estimated delivery date. A small number of customers have requested a visualization tool that allows them to see a map with the path their package has traveled.

Which option fits the scopefor the minimum lovable product (MLP) based on Pega best practices?

Options:

A.

A view that presents the order status and delivery date details

B.

A view where the customer can enter their order number

C.

A view that presents the order status, delivery date details, and a map with the path the package has traveled

D.

A view that updates with order status and delivery date details when the customer enters the order number

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Questions 7

A Customer applies for a credit card. In order for the credit card to be approved, the credit card consultant

must receive the results of a credit check.

How do you configure the case types to reflect their relationship?

Options:

A.

Make credit check a child case of credit card request.

B.

Make both loan request and credit check top cases.

C.

Make credit card request a child case of credit check.

D.

Make credit check a spin-off case of credit card request.

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Questions 8

You are configuring a Confirm and Pay view that includes a payment type selection list. The following image shows the Credit Card Type selection list. One of the payment options is PayPal. Paypal requires users to confirm order details on the PayPal website. How do you configure the link to PayPal to display only when users select PayPal as their payment option ?

Options:

A.

Configure a visible when condition expression for the PayPal link contro

B.

Configure a disable when condition on the PayPal link property

C.

Configure the PayPal link property to be visible when it is not blank

D.

Configure the visiblity based on a required when condition

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Questions 9

Select each application design requirement on the left and drag it to the appropriate design approach on the right.

Options:

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Questions 10

The goal milestone in a service level defines that amount of time______________.

Options:

A.

in which the case or step should be completed

B.

allowed for a user to advance to the next stage

C.

allowed before an assignment is considered overdue

D.

in which the case or step must be completed

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Questions 11

Which requirement is best implemented using a Wait step in a case

Options:

A.

You cannot complete a purchase case on a website unless you complete a new account subcase

B.

You cannot proceed in an expense report until a manager approves the request

C.

You need to pause a case until a user uploads a signed document

D.

You need to send an email after a user completes a form

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Questions 12

A pre-approval mortgage case type collects applicant information and real estate property details. Which field type stores and displays an applicant's mortgage loan amount correctly?

Options:

A.

Decimal

B.

Picklist

C.

Currency

D.

Integer

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Questions 13

When routing to a Work Queue, an assignment remains in the queue until it is selected by an operator. When selected, the case_____________. (Choose One)

Options:

A.

is transferred to the next available operator's worklist

B.

is moved to the next queue by the operator's action

C.

is moved to the operator's worklist awaiting action

D.

remains in the queue until the operator commits an action

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Questions 14

Which two of the following are benefits of following Pega guardrails ? (Choose Two)

Options:

A.

Guardrails help developers to track compliance with Pega best practices

B.

Guardrails help managers create schedules for efficiently allocating developer resources

C.

Guardrails help project managers ensure that applications are completed on time

D.

Guardrails help developers build applications that are easier to maintain and have fewer defects

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Questions 15

What three questions should you answer to create effective correspondence ? (Choose Three)

Who is the user that receives the correspondance ?

Options:

A.

How often should you send correspondance ?

B.

When does the correspondance need to be sent

C.

How will the correspondance be sent ?

D.

Which email server should the correspondance use ?

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Questions 16

In a job application case, a hiring manager needs to receive an automatic email notification when the case reaches a Collect Work Sample assignment. How would you configure this correspondance requirement ?

Options:

A.

Add a SendCorrespondance local action to the assignment

B.

After the assignment, add a SendEmail SmartShape

C.

Enable assignment notifications for the case type

D.

Before the assignment, add a SendEmail SmartShape

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Questions 17

Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?

Options:

A.

Add an Item Retention alternate stage and define a process for retention of item.

B.

Add a decision in the Item Return process to change the stage when a return is not necessary.

C.

Add a condition to skip the Item Return stage when a return is not necessary.

D.

Replace the Wait step in the Item Return stage with a Change Stage step.

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Questions 18

Choose two use cases that require the configuration of conditional paths within the case type. (Choose Two)

Options:

A.

A catering booking application requires customers to enter information about expected party size, event date, and event time. When customers submit the information, the catering company sends a confirmation email.

B.

An application requires customers to specify the type of request from a drop-down list. The request routes to the appropriate department work queue. A user with access to the work queue processes the case through fulfillment.

C.

A shopping application requires a guest to fill out payment information. A user who enters a membership number skips the payment information step.

D.

A scholarship eligibility application requires students to enter standardized test scores. Students with qualifying test scores can schedule an interview. Students without qualifying test scores receive a rejection email.

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Questions 19

In a purchase request case type, you have the following requirement: Purchase requests should automaticallygo to a manager of an employee.

To meet this requirement, you design a case with a________________.

Options:

A.

change stage step to allow the employee to route to the manager

B.

step that routes to the manager

C.

process that routes to the manager

D.

stage to route requests to the manager

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Questions 20

The first stage of your process contains an assignment step. You need create a new custom user view with appropriate fields for this step. The quickest way to do this is via the__________. (Choose One)

Options:

A.

Case Designer, Settings Tab

B.

Case Designer, Workflow Tab

C.

Case Designer, Data Model Tab

D.

Case Designer, Views Tab

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Questions 21

Automating decisions based on business logic enables_________________

Options:

A.

application users to focus on more nuance decisions that require business expertise

B.

architects to spend less time building the application

C.

architects to improve the performance of the application

D.

application users to mark a specific location for business exceptions that may arise in the process flow

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Questions 22

Which configuration informs a user by email when an assignment is added to the user's worklist?

Options:

A.

Configure the case type to send assignment notifications to assigned users.

B.

Add a Send Notificationstep to the process after the assignment to notify the assigned user.

C.

Configure a service level to send a notification to the assigned user.

D.

Add a Send Email step to the process after the assignment to notify the assigned user.

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Questions 23

Apartment tenants submit maintenance requests that specify their name, address, request type, and request description. The apartment management company often receives multiple requests from a single address about the same issue. The company wants to identify duplicate maintenance requests that are submitted less than 30 days apart.

Which three configurations, when applied in combination on the Search duplicate cases step, achieve this goal? (Choose Three)

Options:

A.

Configure the request type as aweighted condition.

B.

Configure a time period for the request date as a weighted condition.

C.

Configure the apartment address as a weighted condition.

D.

Configure the apartment address as a basic condition.

E.

Configure the tenant name as a basic condition.

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Questions 24

Which two of the following options are benefits of using skin inheritance ? (Choose Two)

Options:

A.

Child skins can reuse mixin and formats from other child skins with the same parent

B.

Child skins only need to customize in the parent skin

C.

Standard styles created in a parent skin are easier to maintain

D.

In order to maintain consistency, child skins cannot modify format and mixins from the parent skin

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Status:
Expired , and Replaced By
Exam Code: PEGAPCBA86V1
Exam Name: Pega Certified Business Architect (PCBA) 86V1
Last Update: Apr 14, 2023
Questions: 162
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