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SDM_2002001050 Sample Questions Answers

Questions 4

What are the main benefits of keeping an action point list of open/closed issues with your customer?

Options:

A.

A properly followed-up action point list can be used to increase sales and create business opportunities with this customer.

B.

Avoid duplication of effort, clear responsibilities and proper follow-up of identified issues.

C.

It serves as the basis for contingency reserves revision.

D.

The action point list serves as evidence for objective achievements.

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Questions 5

What are the 2 main inputs for the cost baseline calculation?

Options:

A.

Subcontracted Services and Overhead.

B.

Subcontracted Services and Local Material Purchases.

C.

Costs of Internal Resources and Costs of Direct External Workforce.

D.

Resources and Subcontracted Services

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Questions 6

You are under enormous pressure from the Customer to recover from delays in the rollout which were not created by NSN only. Top NSN Management is also pushing you to "think out of the box" and speed up installations. What's the best way to proceed?

Options:

A.

Request more teams to make a work force even if they have a history of bad performance. The situation is critical and requires concessions.

B.

Instruct the installation teams to make "fast track" antenna line installations, put the sites on air and come back later for clean up.

C.

Demand Installation Teams to work in 3 shifts temporarily and meet the targets. Later on come back for clean up.

D.

Combine all alternatives that you can identify, list the risks in terms of impact to cost, quality and acceptance.Share the plan and get "buy-in" from CT head.Try to minimize the risks and execute the plan.

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Questions 7

Which statement describes BEST the purpose of a project management plan ?

Options:

A.

The project management plan defines in detail how the project is going to deliver the contracted scope.

B.

The project management plan nominates the Project Manager and describes the Scope of Work.

C.

The project management plan documents the handover from sales to execution.

D.

The project management plan is used to get management approval for project execution.

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Questions 8

Which of the following is an NI deliverable during sales phase?

Options:

A.

Logistics plan

B.

Project Target Agreement

C.

Care plan

D.

Acceptance procedure

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Questions 9

Why are PARD (Project Asset Rotation Days) and TILT (Telecom Implementation Lead-Time) KPI's closely related to each other?

Options:

A.

Because both KPI's are NI project related.

B.

Because PARD is influenced by the TILT KPI (influenced = if one is decreasing the other is also decreasing).

C.

Because both KPI's are CT cash flow related.

D.

Because TILT is influenced by the PARD KPI (influenced = if one is decreasing the other is also decreasing).

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Questions 10

How should integration engineer resources be planned for the RA network integration?

Options:

A.

Include an estimation of local resources in the project headcount.

B.

Prepare an RFQ for external suppliers with the support of Procurement.

C.

Include the input from GNIC into your service cost estimation.

D.

Communicate the need of integration engineers for your project during the MRM (Monthly Resource Meeting).

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Questions 11

What is the KPI generated out of the Site Quality module of IPM?

Options:

A.

RA - Rollout Accuracy.

B.

P-SQI - Project Site Quality Index.

C.

SILT - Site Invoice Lead Time.

D.

TILT - Telecom Implementation Lead Time.

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Questions 12

Which are the five competence levels used in NSN?

Options:

A.

- beginner

- basic

- intermediate

- advanced

- world-class

B.

- initial

- basic

- intermediate

- advanced

- world-class

C.

- initial

- basic

- intermediate

- professional

- world-class

D.

- initial

- basic

- medium

- advanced

- world-class

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Questions 13

What is the meaning of 'Staged Acceptance Procedure'?

Options:

A.

It is a procedure used in rollout projects with separate customer acceptance milestones for Site Acquisition, Construction Works, Equipment Delivery, Telecom Implementation and Network Design.

B.

It is a procedure in rollout projects where we limit Cluster Acceptance to only one cluster in the network, the so-called 'Golden Cluster'.

C.

It is a procedure in rollout projects where several customer acceptances are accumulated so the number of separate customer invoices can be reduced.

D.

It is a procedure where the customer accepts the network if he does not formally submit objections against acceptance.

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Questions 14

In turnkey projects

Options:

A.

… Construction Works scope is always included and optionally also Site Acquisition & Permitting.

B.

... the site acquisition agent does NOT have to bother about understanding the site requirements of Radio Planning and Construction Works teams. He is only responsible for getting the Lease and all Permits as fast as possible.

C.

… the main function of the Technical Site Survey is to give an opportunity to the landlord/house owner to meet all important people in the project team and on the customer side.

D.

… the Permitting process usually involves only one single permit which is required to build a new telecom site. It is important to know the local legislation in order to find out where to apply for this permit.

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Questions 15

What is the recommended action when customer asks for a consistency check to his network planning files which was not included in NSN scope of work?

Options:

A.

Execute if there is a risk to harm the customer satisfaction.

B.

Initiate the Change Management Process.

C.

Execute but only with formal approval of the Project Manager.

D.

Execute if the task will not have a significant impact on the project cost and keep customer happy.

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Questions 16

Which inputs are needed when doing the service demand plan update for a project?

Options:

A.

Project organisation chart, rollout schedule and WBS code.

B.

Line organisation chart, needed number of people and needed time frames.

C.

Rollout schedule, needed number of people, needed skills and needed time frames.

D.

Material list, rollout schedule and needed time frames.

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Questions 17

What is the duration of a Short Term Planning (STP) period?

Options:

A.

1 Month.

B.

6 Months.

C.

1 Quarter.

D.

1 Year.

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Questions 18

When can the project management plan be modified?

Options:

A.

Up to the start of project execution, from then on the project management plan must be frozen as a baseline for future reference.

B.

In case the scope of work has changed.

C.

Over time during the project as it has at any time to reflect the latest status of the agreed practices, processes and responsibilities.

D.

When the PM receives the handover from Sales do Delivery.

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Questions 19

How frequently is an update of the "Cost Estimation at Completion" required?

Options:

A.

Each time there is a change in the scope of work.

B.

Each time there is a change in the schedule or scope of work.

C.

At least once per month, preferably before period end.

D.

Every quarter before PRS(Profitability Reporting System) results are published.

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Questions 20

What is ROLLO?

Options:

A.

Rollo is the official NI tool for planning and tracking a Customer Project rollout.

B.

Rollo is the official NI tool for risk management of a Customer Project rollout.

C.

Rollo is the official NI tool for sales forecasting of a Customer Project rollout.

D.

Rollo is the official NI tool for quality management of a Customer Project rollout.

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Questions 21

How should 4C planned services costs be updated?

Options:

A.

With estimates based on customer PO's.

B.

With estimates based on equipment delivery forecast.

C.

With CPM estimates based on MRA and schedule updates.

D.

With monthly inputs from PM and CPM joint analysis of project planned costs.

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Questions 22

Can the PM start a project after the baseline shows an expected 30% negative gross margin?

Options:

A.

No. Maximum accepted negative gross margin is 10%.

B.

Yes. NSN needs to fulfil its obligations and execute the project anyway.

C.

Yes. If the Baseline is in line with the As Sold Cost estimates.

D.

Only after the Baseline is approved according to the required approval levels in the Region.

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Questions 23

During the start up phase of a project the PM is preparing the project management plan. Who should approve the plan and fully commit to the execution of it?

Options:

A.

The CT Head.

B.

The Head of NI Region/Sub region.

C.

The Head of GS Region/Sub region.

D.

The Head of PMS of the Region/Sub region.

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Questions 24

What is NOT a risk response strategy?

Options:

A.

Share.

B.

Ignore.

C.

Enhance.

D.

Mitigate.

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Status:
Expired
Exam Code: SDM_2002001050
Exam Name: SDM Certification - NI
Last Update: Apr 21, 2023
Questions: 160
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