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CompTIA 220-1102 Dumps

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CompTIA A+ Certification Core 2 Exam
Last Update: May 27, 2024
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220-1102 FAQs

The passing score for the CompTIA A+ exam 220-1102 is 700 on a scale of 100 to 900. To pass, you need to answer enough questions correctly to reach or exceed this score.

The CompTIA A+ 220-1102 exam certification is valid for three years from the date of passing. After that, you will need to renew it by completing continuing education units (CEUs) or retaking the latest version of the exam to stay certified.

The 220-1102 exam introduces new topics like enhanced cybersecurity practices, deeper troubleshooting methodologies, updated operating systems including more recent Windows versions, Linux, and Mac OS, as well as an emphasis on virtualization and cloud computing technologies compared to the 220-1001 exam.

The 220-1102 exam places a greater emphasis on advanced troubleshooting techniques, especially in more complex and modern IT environments. This includes in-depth problem-solving for networking issues, operating systems, security, and newer technologies, compared to the 220-1001 exam's more foundational troubleshooting focus.

The CompTIA 220-1102 Exam assesses key skills in advanced troubleshooting, operational procedures, understanding a variety of operating systems, security knowledge, software troubleshooting, and providing excellent customer support and operational documentation in complex and diverse IT environments.

Yes, the 220-1102 Exam covers new operating systems and technologies, including updated versions of Windows, foundational knowledge of Linux and Mac OS, as well as emerging technologies in virtualization, cloud computing, and mobile operating systems, reflecting the current landscape in IT environments.

The 220-1102 certification is highly relevant for modern IT support roles. It equips professionals with current knowledge and skills essential for troubleshooting, managing various operating systems, understanding new technologies, and ensuring cybersecurity, crucial for today's diverse and evolving IT environments.

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CompTIA A+ Certification Core 2 Exam Questions and Answers

Questions 1

A customer called the help desk to report that a machine that was recently updated is no longer working. The support technician checks the latest logs to see what updates were deployed, but nothing was

deployed in more than three weeks. Which of the following should the support technician do to BEST resolve the situation?



Offer to wipe and reset the device for the customer.


Advise that the help desk will investigate and follow up at a later date.


Put the customer on hold and escalate the call to a manager.


Use open-ended questions to further diagnose the issue.

Questions 2

A technician installed Windows 10 on a workstation. The workstation only has 3.5GB of usable RAM, even though the technician installed 8GB. Which of the following is the MOST likely reason this system is not utilizing all the

available RAM?



The system is missing updates.


The systems utilizing a 32-bit OS.


The system's memory is failing.


The system requires BIOS updates.

Questions 3

Which of the following would MOST likely be deployed to enhance physical security for a building? (Select TWO).



Multifactor authentication


Badge reader


Personal identification number




Motion sensor


Soft token

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