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A user in location X dials an extension at location Y. The call travels through a QoS-enabled WAN network, but the user experiences choppy or clipped audio. What is the cause of this issue?
Which call pickup feature allows users to pick up incoming calls in a group that is associated with their own group?
An engineer Is configuring a Cisco Unified Border Element. The SIP ITSP requires a DNIS of 10-digits and DTMF tones sent in the RTP stream on the outbound leg of a call. Which code completes this configuration?
A)
B)
C)
D)
Refer to the exhibit. An engineer deploys CAC to Cisco UCM. UptofiveG.711 calls must be supported on the WAN link between Site A and Site B. Users report that only four concurrent calls are possible between Site A and Site B. Why isn't the filth concurrent call successful?
Refer to the exhibit.
An administrator is troubleshooting a problem in which some outbound calls from an internal network to the Internet telephony service provider are not getting connected, but some others connect successfully. The firewall team found that some call attempts on port 5060 came from an unrecognized IP that has not been defined in the firewall rule. What should the administrator configure in the Cisco Unified Border Element to fix this issue?
An administrator wants to use the Call Queuemg feature on Cisco UCM to allow new customers to wait in the queue while other agents are not available to take their call. Which configuration step enables this feature?
An administrator configured Extension Mobility on Cisco UCM. Users report that logins are successful, but the phones do not have an Extension Mobility option after logging in. The administrator verified that Extension Mobility is enabled on the devices and that the log-out profile is valid. Which action must the administrator take to resolve the issue?
The company implemented Cisco Unified Mobility on the Cisco UCM. The users are satisfied and can transfer voice calls between devices. Mobile users want to extend the timer that controls the time given to pick up a voice call on an IP phone from 4 to 6 seconds. Which configuration change satisfies this requirement?
An engineer configures several calling party transformation patterns in Cisco UCM so that calling numbers are shown in the +E.164 format. The route patterns match seven-digit internal numbers and prefix the numbers with 1408. The SIP trunk matches 1408XXXXXXX and prefixes the number with +. When users make outbound calls, the calling number still shows as seven digits. What is the cause of this problem?
Refer to the exhibit. A company is using Microsoft Teams with Cisco Unified Border Element integration, but the administrator sees a one-way audio issue with Microsoft Teams. The administrator must modify the SIP profile to send the proper information on the SDP for IP address for media to match the internal and external interface. Which set of commands resolves the issue?
The sales department must answer phones when other sales members are not at their desks. The administrator knows that configuring Call Pickup allows the sales users to answer all the calls in the department by pressing only the softkey. Which call pickup configuration meets this requirement?
Refer to the exhibit.
An administrator is troubleshooting a situation where a call placed from a phone registered to Cisco Unified Communications Manager does not complete. The administrator wants to use the Dialed Number Analyzer on Cisco Unified CM to check which translation pattern the call is matching. However, when logging in to Cisco Unified Serviceability there is no option for Dialed Number Analyzer under the tool menu. Which two steps must be performed to resolve this issue? (Choose two.)
What is a function of the metadata carried in SIP sessions between the recording client and the recording server?
Management wants to change the initial announcements for one of the existing call hunt groups. A new set of announcement audio file was provided. Which two configuration steps must the administrator take to accomplish this change? (Choose two.)
A user’s phone is already configured for Single Number Reach, and the user wants a feature to move an active call from a mobile phone to a desk phone and vice-versa. As an administrator, which additional configuration should be made to fulfill the user’s request?
Refer to the exhibit.
Users report high delays when calling national numbers in the United States. An engineer analyzes the route patterns in Cisco UCM. What must be done to resolve this issue?
The Cisco Unified Communications Manager Dialed Number Analyzer allows analysis of calls from which two devices? (Choose two.)
For s SIP to SIP call flow, when does Cisco Unified Border Element require transcoding resources for DTMF?
A company is experiencing an issue where calls from the Cisco UCM via Cisco Unified Border Element to the ITSP fail with a “500 server internal error” right after a 183 session in progress is sent back from the ITSP. What must be enabled to resolve the issue?
When a third-party SIP Phone System is dialed inbound across a Cisco Unified Border Element, DTMF is failing. The third-party vendor accepts only out-of-band DTMF. Which configuration should be added to the outgoing dial peer to resolve this issue?
An engineer has two cisco UCM Clusters and wants to integrate them using ILS with TLS certificates. Cluster A (pub and 1 subscriber) will be the hub, and Cluster B (pub and 1 subscriber) will be the spoke. Both Clusters have self-signed certificates. The engineer has exchanged Publisher A and subscriber B Tomcat certificates, but the connection fails. What is the cause of the failure?
Refer to the exhibit. An engineer is trying to set up a new deployment using the SIP provider with TCP for signaling. After troubleshooting, the customer notices that the matching incoming dial peer and outgoing dial peer did not generate the INVITE to the SIP provider. Why is the call failing?
An engineer is configuring Cisco UCME to support SIP endpoints. The engineer wants to limit the system to 20 SIP phones and 50 directory numbers. Which code completes this configuration?
An organization needs to ensure that the Cisco UCM can provide a resume softkey to users on their desk phones when they disconnect an anchored call on their mobile phone. Which solution must be used to accomplish these goals?
A voice administrator enabled secure media between multiple Cisco UCM clusters that are connected via a SIP trunk.
Which configuration parameter in the SIP trunk must be enabled to allow encrypted media traffic to traverse the SIP trunk?
Refer to the exhibit.
An administrator is troubleshooting why users are not hearing audio when dialing long distance numbers across their Cisco Unified Border Element. The customer’s carrier has a requirement that dialing long distance requires an access code to be entered. Looking at the exhibit, what two actions can be taken to correct signaling? (Choose two.)
In Cisco Unified Communications Manager globalized call routing is implemented and must confirm that it is correctly implemented without making a call. Which tool do you use for verification?
An administrator sees the voice register pool 1 command in a Cisco UCME configuration. Which configuration is occurring in this section?
Refer to the exhibit.
Which INVITE is sent to 10.10.100.123 as a result of this log?
A)
B)
C)
D)
A company is using third-party phones on the internal network at a location behind a Cisco Unified Border Element. These phones seem to work with only two types of codecs, which are high-complexity codecs.
Which configuration ensures that calls are completed with the correct and working media each time?
A newly deployed site in Pennsylvania uses SIP-to-SIP legs on a Cisco Unified Border Element. The administrator wants to match the incoming dial peer based on the calling number. Which configuration is needed in the dial-peer?
When the services key is pressed Cisco Extension Mobility does not show up. What is the cause of the issue?
What is first preference condition matched in a SIP-enabled incoming dial peer?
A company has users that are logged in to hunt groups. However, there is a requirement for hunt group configurations to provide an option to turn on audible ringtones when calls to a line group arrive at a phone that is logged out and on a break. This ringtone alerts a logged-out user that there is an incoming call to a hunt list to which the line is a member, but the call does not ring at the phone of that line group member because of the logged-out status. Which action meets this requirement?
An engineer set up and successfully tested a TEHO solution on the Cisco UCM. PSTN calls are routed correctly using the IP WAN as close to the final PSTN destination as possible. However, suddenly, calls start using the backup local gateway instead. What is causing the issue?
When an administrator troubleshoots H.323 call setup, which message gives an alert that the called party is being notified about the call?
An administrator manages an environment with mobile users who commonly move between locations and take IP phones to remote sites. When mobile users are at one of the sites, users report issues with call quality, such as the audio cutting in and out. In addition, the affected area has a low bandwidth connection compared to other sites, so the administrator has put these devices in a region with an inter-region restriction of 8 kbps per call. Which feature must the administrator configure to mitigate the issue?
Refer to the exhibit.
An administrator just Implemented SIP trunking on their Cisco UCM and reports that calls using the SIP trunk are using Media Termination Point resources unnecessarily. Which action resolves the issue?
An engineer is configuring Cisco UCM lo forward parked calls back to the user who parked the call if it is not retrieved after a specified time interval. Which action must be taken to accomplish this task?
An administrator is attempting to set up redundancy to allow users to make calls even if all Cisco UCM nodes go down or are unreachable by the IP phones.
Which feature must the administrator configure to accomplish this goal?
Configure Call Queuing in Cisco Unified Communications Manager. Where do you set the maximum number of callers in the queue?
How does an engineer globalize routing for ingress calls coming from the PSTN to internal DNs?
An engineer uses the standard local route group to configure call routing for the organization. The engineer configured an additional local route group with a unique name.
Which action must be taken to ensure that each device in the system is provisioned to know its local route group?
A new solution is configured to support internal, local, and international calling. Calling [+44 1111 1111] from one of the registered internal phones does not work. Local and internal calls seem to work without any problems. The configuration has patterns configured to match the failing dialed number [+44 …. ….]. The other configured patterns show [2…] for internal numbers and [555 …] for local numbers. International numbers use E.164 as recommended. What is missing to make this solution work?
An engineer is troubleshooting an intersite call between two endpoints where the call fails and the message “Not Enough Bandwidth” is displayed. G.729 codec is in use on both sites. First, calls are being properly routed, and the issue happens after the third call is established and the bandwidth utilization between the two sites is under 50%. Which configuration in Cisco UCM must be adjusted to resolve the issue?
An administrator is trying to apply configuration changes on Cisco CME. When the users registered on Cisco CME to dial a local number to a PSTN call, the Cisco CME sends an incorrect number of digits. What translation rule fixes the issue and sends the correct number of digits?
An administrator must control the number of calls to a remote specific site to reduce bandwidth constraints. The users on that remote site report bad quality of the calls passing through that WAN link. Which action must the administrator take in Cisco UCM to resolve the issue?
Customers that call into a company’s IVR report that when they try to select an option, none of the prompts work. The administrator determines that the calls are coming in across an H.323 gateway. While analyzing the dial peer that points toward Cisco UCM, the administrator notices that no DTMF method is configured. Which command resolves this issue?
Refer to the exhibit.
An engineer configures Cisco Unified Border Element to connect the enterprise VoIP network with a SIP telephony provider. Calls are not working in either direction. What must be configured in the dial peer 1 to fix the issue?
An administrator is configuring a new deployment using Cisco Unified CME. The SCCP phones register without any issues, but SIP phones are not registering. Assume that all other configuration is valid. Which code allows SIP phones to register to Cisco UCME?
When you troubleshoot H.323 call setup, which message informs you that the called party is being notified about the call?
An engineer is troubleshooting local ringback on a Cisco SIP gateway The gateway is not ignoring the SIP 180 response with SDP from the service provider, and the far end device is sending the 180 with SDP to play ringback from the IP address specified m the SDP Which configuration change must be made on the gateway to resolve the issue?
An administrator is asked to configure egress call routing by applying globalization and localization on Cisco UCM. How should this be accomplished?
Refer to the exhibit. An engineer is implementing the Cisco UCME and must set up a dial plan for the 7961 SIP phones to recognize digit strings dialed by users.
Which code snippet completes the configuration?
A user has a problem calling a specific PSTN number. An engineer investigates the issue on a Cisco UCM server and a Cisco Unified Border Element router, and discovers that the ITSP rejects the outbound SIP INVITE with a 422 Session Timer Too Small SIP message. What must the engineer do to resolve the issue?
Refer to the exhibit.
ILS has been configured between two hubs using this configuration. The hubs appear to register successfully, but ILS is not functioning as expected. Which configuration step is missing?
Due to a shortage of physical interfaces on a device the administrator requires that a loopback for RTP is used. Which command is required when using a loopback interface for RTP?
When configuring hunt groups, where does the administrator add the individual directory numbers that should be part of the group?
Refer to the exhibit. A collaboration engineer is troubleshooting an issue where the PSTN calls of a Cisco UCM IP phone user are not reaching the PSTN gateway. Which action resolves the issue?
Refer to the exhibit An engineer deploys a Cisco Unified Border Element for SIP trunk interconnection to an ITSP The engineer performs test calls but there is no audio when the called party picks up the phone. What must the engineer do to resolve the issue?
Which configuration must an administrator perform to display Translation Pattern operations in Cisco Unified Communications Manager SDL traces?
A collaboration engineer is configuring call pickup for a Cisco UCM user that currently has a working BLF speed dial button for the teammate's extension. The user wants to see calls ringing on the teammate's extension and to answer those calls by pressing the BLF speed dial button. Which configuration step meets this requirement?
A support engineer is troubleshooting a voice network. When conducting a search for call setup details related to calling search space issues, which trace files should be investigated?
A customer must advertise some numbers through GDPR on Call Manager. The Cisco UCM already is advertising some URIs to other clusters with GDPR, but the customer wants to ensure that specific numbers are advertised. Where under the Cisco UCM Admin page > Call Routing > Global Dial Plan Replication must that set of numbers be configured?
A company wants to use a Cisco phone system without the need for a local generic server. It is maximum 30 phones using a vendor-independent, industry-standard call protocol. What is the first command that must be entered to add this type of phone when registering a Cisco phone to this device?
An organization needs a solution to meet these requirements for its Cisco UCM system:
Modify calling party numbers for outbound calls.
Add a prefix for internal calls.
Normalize incoming calls to a consistent format.
Apply different patterns for different device pools.
Which Cisco UCM feature must be used to accomplish these goals?
Refer to the exhibit.
In an active SIP call between phone user A and phone user B, phone A initiates a call transfer to phone user C. Which two scenarios are correct? (Choose two.)
TESTED 15 Oct 2025