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An administrator is troubleshooting MRA registration failures and discovered that the affected endpoints have expired manufacturer-installed certificates (MICs) What must be configured to permit the end-to-end registration and media encryption without using the Certificate Authority Proxy Function?
What happens to voice packets from a Cisco 8845 IP phone in the QoS trust boundary?
Refer to the exhibit. A user takes a phone from San Francisco to New York for a short reassignment. The phone was set up to use the San Francisco device pool, and device mobility is enabled on the Cisco UCM. The user makes a call that matches a route pattern in a route list that contains the Standard Local Route Group. To where does the call retreat?
Callers from a branch report getting busy tones intermittetly when trying to reach colleagues in other office branches during peak hours. An engineer collects Cisco
CallManager service traes to examine the situation. The traces show:
What should be fixed to resolve the issue?
Refer to the exhibit. An administrator is asked to allow new phones to use self-provisioning Interactive Voice Response. Which change to the Universal Device Template implements this feature?
Refer to the exhibit. A collaboration engineer is configuring the Cisco UCM IM and Presence Service. Which two steps complete the configuration of the SIP trunk security profile? (Choose two.)
Reler Io lhe exhibit The SIP trunk between two Cisco UCM clusters suddenly went down Which action resolves the issue?
Refer to the Exhibit.
Which command is required to allow this media resource to handle Video Media streams?
A Company s employees have been complaining that they have been unable to select options on the internal IVR of the help desk. IT support has been given Cisco UCM traces and below is the snippet of the SDP of the INVITE packet.
How is this issue resolved?
When designing the capacity for a Cisco UCM 12.x cluster, an engineer must decide which VMware template will be used for each node. What is the lowest number of users supported in a template and the highest number of users in a template?
On a cisco catalyst switch which command is required to send CDP packets on a switch port that configures a cisco IP phone to transmit voice traffic in 802.1q frames tagged with the voice VLAN ID 221?
An administrator detected several unapproved calls to 900531232 and must implement toll fraud prevention on Cisco UCM Which configuration prevents having these unapproved calls but does not block all the outbound calls?
An administrator is adding regions in Cisco UCM. Which codec(s) are selected when a call is placed if the max audio bit rate used is 8 kbps?
An engineer configures Class-Based Weighted Fair Queuing, but must still configure Low Latency Queuing to prioritize voice audio traffic and guarantee 5 Mbps of bandwidth. Which Cisco IOS command must be run in the voice class map?
An engineer is asked to implement on-net/off-net call classification in Cisco UCM. Which two components are required to implement this configuration? (Choose two.)
By default. IP phones upgrade their images using the HTTP Service from the TFTP Server integrated into one or more of the call processing platforms. Which Port / Transport Protocol does this service use?
What is a characteristic of video traffic that governs QoS requirements for video?
An administrator must implement a new Cisco Unity Connection cluster integrated with LDAP for users and SIP with Cisco UCM. Assuming a phone system and LDAP directory has been configured, how must the administrator add a new user mailbox with message waiting indication functionality to this setup?
What are two differences between media flow-around and media flow-through on cisco unified Border element? (Choose two.)
Refer to the exhibit. A Cisco UCM administrator has just completed an upgrade from version 14SIJ4 to 15SU3. During post-upgrade checks, the administrator
discovered that SSO is failing for the subscriber. The administrator collected Cisco UCMs " Cisco SSO " logs, opened the latest " ssosp " log and found the error
shown. Why did the subscribers SSO authentication attempt fail?
Refer to the exhibit. Users at a company located In New York cannot place calls. The New York gateway is configured with a T1 ISDN PRI card with 24 channels. The engineer runs the show isdn status command and receives output. Which action must the engineer take to resolve the issue?
Refer to the exhibit. An engineer is confining class of control for a user in Cisco UCM. Which change will ensure that the user is unable to call 2143?
A Cisco UCM administrator sets up new route patterns to support phones in tour different locations, all with local gateways. The administrator wants to use the same route pattern for all four locations. How must the system be configured to achieve this goal?
An administrator needs to help a remote employee make a free call to an international destination. The administrator calls the employee, then conferences in the international party. The administrator drops the call, and the employee and the international party continue their conversation. Which action prevents this type of toll fraud in the Cisco UCM?
A collaboration engineer inherits the responsibilities of another engineer. The previous engineer implemented a SIP integration between Cisco Unity Connection and Cisco UCM. Users can leave messages, but the Message Waiting Indicator is unconfigured. Which two actions must the engineer perform to enable MWI? (Choose two.)
On which protocol and port combination does Cisco Prime Collaboration receive notifications (Traps and InformRequests) from several network devices in the Collaboration infrastructure for which it has requested notifications?
Refer to the exhibit An engineer is troubleshooting a Cisco Unified Border Element gateway where outbound calls are being rejected by the service provider. Which SIP profile resolves the issue?
A customer reports that the Cisco UCM toll-fraud prevention does not work correctly, and the customer is receiving charges for unapproved international calls as a result. Which two configuration changes resolve the issues? (Choose two.)
An engineer must configure a SIP integration between cisco UCM and cisco Unity Connection. These components are configured already:
Drag and drop the components from the left into the order they must be configured on the right.
An engineer is configuring a BOT device for a Jabber user in Cisco Unified Communication Manager. Which phone type must be selected?
Which method does Cisco suggest to classify voice media when using voice applications like Webex App?
For Webex Calling, how are outbound transfers and forwards restricted for a particular call type?
A company deploys centralized cisco ucm architecture for a hub location and two remote sites.
*The company has only one ITSP connection at the hub connection, and ITSP supports only G.711 calls
*Remote site A has a 1-Gbps fiber connection to the hub connection and calls to and from remote side A use G.711 codec
*Remote site B has a 1 T1 connection to the hub location and calls to and from remote site B use G.729 codec
Based on the provided guidance, a Cisco voice engineer must design media resource management for the customer What is the method that needs to be followed?
Refer to the exhibit. An administrator is troubleshooting why outbound calls are failing across Cisco Unified Border Element and found that all outbound calls are matching incoming dial-peer 0 Which configuration resolves the issue?
After an engineer runs the utils ntp status command on the Cisco Unified Communications Manager publisher, the stratum value is 16. Which issue can the
Cisco Unified CM cluster experience?
An administrator is configuring LDAP tor Cisco UCM with Active Directory integration. A customer has requested to use “ipphone” instead of “telephoneNumber” as the phone number attribute. Where does the administrator specify this attribute mapping in Cisco UCM?
An engineer with ID012345678 must build an international dial plan in Cisco UCM. Which action is taken when building a variable-length route pattern?
An engineer is trying to add a new subscriber to the cluster of Cisco UCM. and the synchronization is failing. The engineer obtained the output from the publisher and noticed the error Based on the output, what is the issue?
A customer enters no IP domain lookup on the Cisco IOS XE gateway to suppress the interpreting of invalid commands as hostnames Which two commands are needed to restore DNS SRV or A record resolutions? (Choose two.)
Which two features of Cisco Prime Collaboration Assurance require advanced licensing? (Choose two.)
Which description of the function of call handlers in Cisco Unity Connection is true?
Which mark is used when the Attendant Console Client application and the Cisco TSP send their traffic?
Refer to the exhibit. An engineer is configuring Cisco Unity Connection to provide a voice-enabled directory to callers without a mailbox on the system as well as system users The directory handler must be accessed by dialing 2001 Calls to the pilot number 2000 should provide system users with the ability to log in Which action completes the configuration?
SIP proxies have operations defined in RFC 3261 and supporting extensions. Though no lETF RFC completely defines how SBCs must function. SBCs evolved over the years.
Which two operations demonstrate the high-level differences between SBCs and SIP proxies? (Choose two.)
Which two features will access layer switches provide support providing high-quality voice and taking advantage of the full voice feature set? (Choose two.)
An engineer roust configure DTMF relay on a Cisco Unified Border Element by using RFC2833 as the preferred relay mechanism and KPML as the
next preferred relay mechanism. The engineer logs in to the CUBE and enters the dial-peer configuration level. Which command should be run at
dial-peer configuration level?
Refer to the exhibit. An engineer configures ISDN on a voice gateway. The provider confirms that the PRI is configured with 10 channels the engineer ordered and is working from the provider side, but the engineer cannot get a B-channel to carry voice. The rest of the configuration for the serial interface and voice network is functioning correctly. Which actions must be taken to carry voice?
Which characterstic of distributed class- based weighted fair queueing addresses jitter
prevention?
Refer to the exhibit. An administrator configured a codec preference list with 0,122 and ILBC codecs. Which change must the administrator make in the dial-peer section of the configuration to use this list?
Refer to the exhibit.
An engineer must deploy a Cisco Unified Border Element that will allow the last four digits of a dialed number to be sent from the Cisco Unified Border Element to Cisco UCM. The configuration in the exhibit already exists on the Cisco Unified Border Element. Which additional configuration must be performed on the Cisco Unified Border Element?
A)
B)
C)
D)
An administrator would like to set several Cisco Jabber configuration parameters to only apply to mobile clients (iOS and Android). How does the administrator accomplish this with Cisco Jabber 12.9 and Cisco UCM 12.5?
A DTMF mismatch is occurring between an MGCP gateway registered FXS port and a Cisco Unified communications Manager SIP trunk. Which media resource can be leveraged to interwork this mismatch?
Which location must be assigned to the SIP trunk to replicate enhanced location information via a SIP trunk?
Which Webex Suite service facilitates a user that wants to make and receive business calls directly from the Webex application integrating with their organization ' s phone system?
An engineer troubleshoots outbound can failure on an ISDN-PRI circuit. The engineer ts suspecting the ' Incomplete Destination " . Which debugs or commands are run in the voice gateway to troubleshoot the issue?
An administrator configures international calling on a Cisco UCM cluster and wants to minimize the number of route patterns that are needed. Which route pattern enables the administrator to match variable-length numbers?
A Cisco Telepresence SX80 suddenly has issues displaying main video to a display over HDMI. Which command can you use from the SX80 admin CLI to check the video output status to the monitor?
An administrator is in the process of moving Cisco Unity Connection mailboxes between mailbox stores. The administrator notices that some mailboxes have active Message Waiting Indicators. What happens to these mailboxes when they are moved?
A network administrator deleted a user from the LDAP directory of a company. The end user shows as Inactive LDAP Synchronized User in Cisco UCM. Which step is next to remove this user from Cisco UCM?
Which configuration concept allows for high-availability on IM and Presence services in a UC environment?
An engineer encounters third-party devices that do not support Cisco Discovery Protocol. What must be configured on the network to allow device discovery?
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Guidelines
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This is a lab item in which tasks will be performed on virtual devices.
• Refer to the Tasks tab to view the tasks for this lab item.
• Refer to the Topology tab to access the device console(s) and perform the tasks.
• Console access is available for all required devices by clicking the device icon or using the tab(s) above the console window.
• All necessary preconfigurations have been applied.
• Do not change the enable password or hostname for any device.
• Save your configurations to NVRAM before moving to the next item.
• Click Next at the bottom of the screen to submit this lab and move to the next question.
• When Next is clicked, the lab closes and cannot be reopened.
Topology
Tasks
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The operations team started configuring network devices for a new site.
Complete the configurations to achieve these goals:
1. Ensure that port channel Po1 between DISTRO-SW01 and DISTRO-SW02 is operational using the LACP protocol. Configuration changes for this task must be made on DISTRO-SW01.
2. Ensure that traffic on VLAN 10 is carried as untagged traffic between DISTRO-SW01 and DISTRO-SW02.
3. Complete the Rapid-PVST+ configuration on DISTRO-SW2 by ensuring it it the secondary root switch for all VLANs in the range of 1 to 1005.
DISTRO-SW01
DISTRO-SW02
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During a call, audio is only heard in one direction. The administrator analyzes the SIP INVITE and sees that the c= (connection) line in the SDP contains an IP
address that is unreachable from the far end. What is the cause of the issue?
Refer for lhe exhibit A user reports that all calls are experiencing audio issues based on the show call active voice brief command output Which two statements are correct? (Choose two.)
An engineer must add a new user account and mailbox in Cisco Unity Connection. Drag and drop the configuration steps from the left into the correct order on the right.
Which two types of trunks can be used when configuring a hybrid Local Gateway for Cisco Webex Calling? (Choose Two.)
Refer to the exhibit.
When a call is received on Cisco Unified Border Element. from which
lP does it allow a connection?
Refer to the exhibit. Calls to Cisco Unity Connection are failing across Cisco Unified Border Element when callers try to select a menu prompt Why is this happening and how is it fixed?
An administrator configures Cisco UCM to use UDP for SIP signaling and finds that an endpoint cannot make calls. Which action resolves this issue?
Which information is needed to restore the backup of a Cisco UCM publisher successfully?
Refer to the exhibit. An engineer is troubleshooting why PSTN phones are not receiving the caller ' s name when called from a remote Cisco UCM site. An ISDN PRI connection is being used to reach the PSTN What must the administrator select to resolve the issue?
Which wildcard must an engineer configure to match a whole domain in SIP route patterns?
Which two recommendations are made to optimize Cisco UCM configuration to reduce the number of toll fraud incidents in an organization? (Choose two.)
After an administrator installs the Cisco jabber Client, it fails to register with the cisco UCM server. Which two actions should be taken to troubleshoot this problem? (Choose two.)
A collaboration engineer troubleshoots issues with a Cisco IP Phone 7800 Series. The IPv4 address of the phone is reachable via ICMP and HTTP, and the phone is registered to Cisco UCM However the engineer cannot reach the CU of the phone Which two actions in Cisco UCM resolve the issue? (Choose two)
What are two Cisco UCM location bandwidths that are deducted when G 729 and G.711 codecs are used? (Choose two.)
Which Webex Calling dial plan settings restrict a user from placing a particular outbound call type?
Refer lo exhibit. An administrator is receiving SDP 1 in the incoming INVITE from a service provider and Cisco Unified Border Element sends SDP 2 in the outgoing INVITE to Cisco UCM. Which voice-class codec is configured on the dial peer based on SDP parameters?
In Cisco UCM, an engineer must create a new SIP route pattern to allow ccnp.cisco com for all internal callers The internal callers have a calling search space named CSSJNTERNAL that includes the partition named PTJNTERNAL If allowed, the calls must be routed to a SIP trunk named SIP_CISCO_TRK. Drag and drop the values from the left onto the corresponding fields on the right.
Refer to exhibit.
A company recently deployed CISCO Jabber Users log in to Jabber by using their email address in a domain named
company com. The users report that they cannot register their telephony services when working from unless they use a VPN. An
engineer runs DNS lookup tool in Cisco Expressway-C to troubleshoot tie What IS me cause of the issue?
What is the purpose of Mobile and Remote Access with Cisco Jabber in the cisco UCM?
Which two steps are required for bulk configuration transactions on the Cisco UCM database utilizing BAT? (Choose two.)
Which actions required for a firewall configuration on a Mobile and Remote Access
through Cisco Expressway deployment?
Refer to the exhibit An engineer is troubleshooting issues with outbound calls after adding a new route pattern on Cisco UCM Which tool will the engineer use to troubleshoot the issue?
The chief technology officer at a company must onboard devices to the cloud A workspace is created in Cisco Webex Control Hub for every device. What must be generated to complete the on boarding process?
An administrator must ensure that all participants entering a Webex Meeting are held in a lobby until the host explicitly admits them Which setting must the administrator configure for the meeting or site*?
An engineer is implementing DTMF intemorking support for in-band and RTP-NTE on a Cisco Unified Border Element running Cisco IOS XE Software, Which
media resource accomplishes the task?
What are two access management mechanisms in Cisco Webex Control Hub? (Choose two.)
Which two technical reasons make QoS a necessity in a video deployment? (Choose Two)
Refer to the exhibit. An administrator is attempting to register a SIP phone to a Cisco UCM but the registration is failing. The IP address of the SIP Phone is 10.117.34.222 and the IP address of the Cisco UCM is 10.0.101.10. Pings from the SIP phone to the Cisco UCM are successful. What is the cause of this issue and how should it be resolved?
Refer to the exhibit. An engineer configures a VoIP dial peer on a Cisco gateway. Which codec is used?
What should be used to detect common issues on a Cisco IOS XE-based Local Gateway and generate an email?
Which method is used to avoid toll fraud with Cisco Unified Communications Manager calls?
Which Cisco Unified communications manager configuration is required for SIP MWI integration?
An engineer configures a new phone in Cisco UCM The phone boots and gets IP when it connects to the network, however the phone fails to register With CISCO UCM, The engineer observes that the phone has a status Rejected In CISCO UCM
What must be verified first ' Mien troubleshooting the issue?
What is the Cisco UCM sizing guidance for deployments of between 5.000 and 10,000 users or devices that use the medium Open Virtual Archive template?
When configure Cisco UCM,which configuration enables phones to automatically reregister to a Cisco UCM publisher ' when the connection to the subscriber is lost?
An administrator installs a new Cisco TelePresence video endpoint and receives this error: " AOR is not permitted by Allow/Deny list. Which action should be taken to resolve this problem?
Which element of a dial plan is used to direct calls to a gateway or route list?
An administrator wants to simplify internal dialing by allowing users to dial a short 3-digit code (e g *888*) instead of a full 10-digit number to reach a specific department Which feature in Webex Caling is appropriate to implement this code?
A collaboration engineer is troubleshooting issues with a T1 PRi The engineer wants to confirm if the router received an ISON Set Asynchronous Balanced Mode Extended message and responded with an Unnumbered Acknowledge frame Which Cisco OS command is used to debug ISDN Laver 2 issues?
End users report bad video quality and voice choppiness on Cisco Collaboration endpoints. The engineer changed the device pool the users were in but did not correct the problem. Which action should be taken to troubleshoot this issue?
An administrator executes the debug isdn q931 command while debugging a failed call. After a test call is placed, the logs return a disconnect cause code of 1. What is the cause of this problem?
Refer to the exhibit. Endpoint A calls endpoint B. What is the only audio codec that is used for the call?
What is the purpose of bandwidth management when designing a Cisco collaboration solution?
When a new SIP phone is registered to Cisco Unified communications Manager, it keeps failing and showing an “unprovisioned” error message in the phone display. Which problem is a possible cause of this issue?
Refer to the exhibit.
Endpoint A calls endpoint B. What is the only audio codec that can be used for the call?
An administrator is designing a new Cisco UCM for a company with many departments and firm structure on their communications policies. The administrator must make sure that these communication policies are reflected in the phone system setup. Certain departments cannot be accessed directly, even if they have dedicated DID numbers. Some phones, especially public phones, must not be able to dial international numbers Which type of function is configured to control which device is allowed to call another device in Cisco UCM?
An engineer builds the configuration on a Cisco IOS gateway for the dial-peers:
Which command is required to complete the configuration?
What is the major difference between the two possible Cisco lM and Presence high-availability modes?
An administrator installed a Cisco Unified IP 8831 Conference Phone that is failing to register. Which two actions should be taken to troubleshoot the problem? (Choose two.)
Which two configuration elements are part of the Cisco UCM toll-fraud prevention?(Choose two.)
Refer to the exhibit. A customer wants the SIP 200 OK shown to advertise codecs in the following order:
After correcting the codec preferences. What should the audio payload show in the SIP Traces?
An engineer must create a route pattern for a SIP trunk with the pattern named Unity_Con_SIP_Trunk and a voicemail pilot number 8000/ < None > in Cisco Unity Connection. Which value must the engineer enter for the Gateway/Route List field?
An administrator must configure the Local Route Group feature on Cisco UCM. Which step will enable this feature?
Which field is configured to change the caller ID information on a SIP route pattern?
Refer to the exhibit There is a call flow between Phone A and Phone B Phone B (holder) places Phone A (holder) on hold Which MRGL and Audio Source are played to Phone A?
When setting a new primary DNS server in the Cisco UCM CLI what is required for the change to take affect?
A collaboration engineer configures Global Dial Plan Replication for multiple Cisco UCM clusters. The local cluster acts as the hub cluster, and the remaining clusters act as spoke clusters Which service must the engineer configure on the local cluster’
TESTED 26 Oct 2026
