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  5. Avaya CallPilot Maintenance Exam Questions and Answers

7304 Sample Questions Answers

Questions 4

A Messaging Waiting Indication (MWI) icon provides useful information to Desktop Messaging and My CallPilot users.

Which statement about the MWI icon feature is true?

Options:

A.

The MWI icon is viewed only from the display on the user's telset.

B.

The only information provided by the MWI icon is the notification of the arrival of new messages.

C.

The user must be logged into My CallPilot or Desktop Message before the MWI icon application is available.

D.

The MWI icon application runs at all times, even when the user is not logged on to My CallPilot or Desktop Messaging.

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Questions 5

Callers have reported that they are cut off before having time to leave a message for Avaya CallPilot users.

In which field must you change the value to increase the length of time allowed for the caller to leave a message in a mailbox?

Options:

A.

Max. voice storage limit

B.

Max. composed message length

C.

Max. call answering message length

D.

Call Answering Warning Beep Time Threshold

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Questions 6

A company wants to define their holidays through Avaya CallPilot Manager.

Which block allows reference to the holidays?

Options:

A.

The date control block

B.

The time control block

C.

The day control block

D.

The calendar control block

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Questions 7

The Avaya CallPilot system supports the addition of individual mailboxes, one at a time.

What information is required to do this?

Options:

A.

The MWI DN

B.

The callback DN

C.

Shared Distribution List number

D.

The first and last name of the mailbox owner

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Questions 8

A user is attempting to re-record a greeting using My CallPilot. Somehow the new greeting has become appended to the end of the first greeting recorded.

What has happened?

Options:

A.

The user failed to save the greeting.

B.

The user failed to move the slider all the way to the left.

C.

The user pressed the # button at the end of the greeting.

D.

The user hung up the handset before pressing the stop button.

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