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  5. Avaya Contact Center Select Implementation and Maintenance Exam Questions and Answers

78950X Sample Questions Answers

Questions 4

Which statement about the Avaya SIP Sleuth is true?

Options:

A.

It is a pre-installed application found under Contact Center Common Utilities.

B.

It is a separate downloadable application that runs on a local workstation PC.

C.

It is a pre-installed application but must be activated in the registry of the Avaya Contact Center Select (ACCS).

D.

It must be downloaded and run from the AMS element manager.

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Questions 5

Which two types of pegging thresholds will Impact both real-time displays and historical reports? (Choose two.)

Options:

A.

Service Factor

B.

Short call

C.

Service Level

D.

Display

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Questions 6

For an Avaya Contact Center Select (ACCS) Software Appliance deployment, where is the Windows Operating System license obtained?

Options:

A.

It is not required for a VMware deployment.

B.

It is included in the Avaya Contact Center Select Software Appliance

C.

It is downloaded from PLDS.

D.

It is supplied by the customer.

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Questions 7

Which three certificates are needed by the Avaya Contact Center Select (ACCS) server for TLS transport for the Voice proxy and CTI link? (Choose three.)

Options:

A.

A signed certificate in .crt format

B.

A CA root from IP Office server

C.

A signed certificate in .p12 format

D.

A signed certificate in .pl2 format

E.

A CA root certificate from Private or Public CA

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Questions 8

Refer to the exhibit.

The SIP Gateway Manager Management Client is fluctuating between red and green.

From the information in the exhibit, what is the root cause of this problem?

Options:

A.

Third party telephone control has been lost.

B.

Control directory numbers on Avaya Contact Center Select (ACCS) are not acquired.

C.

No application flows or scripts have been properly activated.

D.

The Avaya Contact Center Select (ACCS) SIP extension has not been properly configured.

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Questions 9

In the Avaya Contact Center Select (ACCS) System Control and Monitor Utility, which steps will allow an individual service to be stopped and started?

Options:

A.

Enter the advanced password, right click on the service and select restart.

B.

Right click on the service and select reboot.

C.

Right click on the service and select restart.

D.

Enter the advanced password, right click on the service and select end process.

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Exam Code: 78950X
Exam Name: Avaya Contact Center Select Implementation and Maintenance Exam
Last Update: Apr 24, 2024
Questions: 65
$64  $159.99
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