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ITILFND dumps questions answers

Exin ITILFND Dumps

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ITIL – Foundation (v4)
Last Update: May 23, 2024
503 Questions with Explanation
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ITIL – Foundation (v4) Questions and Answers

Questions 1

Which is part of the value proposition of a service?



Costs removed from the consumer by the service


Costs imposed on the consumer by the service


Outputs of the service received by the consumer


Risks imposed on the consumer by the service

Questions 2

Which step of the 'continual improvement model' defines measurable targets?



how we get there?


Where are we now?


What is the vision?


Where do we want to be?

Questions 3

What is used as a tool to help define and measure performance?



A continual improvement register


An incident record


A change schedule


A service level agreement

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