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MAC-16A Sample Questions Answers

Questions 4

Wireless Diagnostics incorporates Monitor Mode. Which of the following customer scenarios would Monitor Mode help with the most?

Options:

A.

A customer is having trouble sending and receiving Mail on a company wireless network.

B.

A customer will intermittently have a Wi-Fi connection drop. The customer cannot narrow down any specific time that it happens.

C.

A customer cannot connect to any password-protected wireless networks.

D.

A customer is experiencing slow speeds on a specific public Wi-Fi connection.

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Questions 5

Samuel is attempting to restore his MacBook Air (Mid 2013) from his Time Machine backup using the OS X Recovery system. Although he has restored individual files from the Time Machine backup in the past, he is not given the option to Restore from Time Machine while in Recovery. Which of the following questions might help you isolate the issue for Samuel?

Options:

A.

"How many times did Time Machine complete an incremental backup of the files?"

B.

"Have you seen the little spinning clock in the menu move?"

C.

"In your Time Machine setup, did you exclude any system files?"

D.

"When was the lasttime you used Time Machine to back up your files?"

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Questions 6

Autumn is traveling for business and is attempting to complete some work on her MacBook Air while she is waiting at the airport for her next flight. She is attempting to recover an earlier version of a text file, but her computer is not connected to her backup drive. In the full-screen Time Machine browser, which of the following indicates a backup that is only available on the disconnected backup drive?

Options:

A.

When Autumn moves the pointer over a tick mark on the timeline, the tick mark is dimmed red.

B.

Files in the section labeled "Local Snapshots" in the Time Machine browser are those from the disconnected backup drive.

C.

The tick mark for an unavailable, or non-existing, backup will pulse light and dark gray when Autumn moves the pointer over it.

D.

When Autumn moves the pointer over a tick mark on the timeline, the tick mark displays a prohibitory sign.

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Questions 7

Adam has a MacBook Pro (Retina, 15-inch, Late 2013) that he uses for video editing and graphic design. He explains that after about an hour of use, the machine seems to operate more slowly. The issue gets worse as time goes on until he has to restart the machine. After you ask some probing questions, which of the following tools or techniques would be best to further evaluate the issue?

Options:

A.

Single-user mode

B.

Verbose mode

C.

Console

D.

Activity Monitor

E.

Disk Utility

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Exam Code: MAC-16A
Exam Name: ACMT 2016 Mac Service Certification Exam
Last Update: Apr 23, 2024
Questions: 50
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