When building a change delivery scorecard, which of the different views on value are achieved through a measurable increase in sales?
Which of the key principles, for building and maintaining engagement throughout change, is demonstrated through sharing information about why change is necessary and when it will take place?
Which of the following statements are true?
The 'change curve' describes a normal human reaction to change.
The 'change curve' only applies to changes that are perceived as negative.
An organization has decided to roll out the transition to a new software application, one department at a time. What type of delivery strategy is being adopted?
What role is responsible for the delivery of the project from Foundations through to Deployment?
When assessing the impact and severity of options on how to handle change, not all costs are financial. What type of cost is reflected in the downtime experienced while staff are trained to use a new process or system?
Which plain defined by DSDM, has a planning horizon that includes the end of a project?
Which of the following are recognized DSDM styles of Timebox?
1. Unstructured
2. Consolidated
Which practice provides an interactive environment in which all key players can contribute to the outcome?
According to the DSDM principle ‘Never Compromise Quality, when should the overall level of quality to be delivered within the solution be agreed?
Which of the following statements, about selecting the appropriate communication channels for a change initiative, are true?
If the aim is to achieve active engagement, then rich communication is essential.
Leaner channels are suitable where there is little chance of misinterpretation.
Which delivery strategy makes the idea of 'Minimum Viable Change Practice' particularly useful?
What phase will decide on which projects are started, based on a clearly defined objective?
Which of the following statements, about the behavior of effective change managers as agile practitioners, are true?
They should take a single framework and apply it persistently.
They should remain resilient, flexible, and willing to learn.
Which of the following statements about a 'Force Field Analysis' are true?
It can reveal both barriers to overcome and possible sources of resistance.
It should be created independently by the change manager.
Which should always be the first step in the Continuous Change Management Cycle?
Which of the common Agile concepts, behaviors, and techniques composes fixed periods of time, at the end of which an objective has been met?