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Apple-Device-Support Sample Questions Answers

Questions 4

What are two features of two-factor authentication for a personal Apple ID?

Options:

A.

It uses a four-digit passcode to access a user's account.

B.

It ensures that only the account's owner can access the account.

C.

It requires a special app on the trusted device.

D.

It doesn't require the Apple ID password.

E.

It can be accessed on trusted devices.

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Questions 5

How can you use AirPlay to share content exclusively with a specific individual from your Apple iPhone and Mac?

Options:

A.

Allow Airplay for anyone in the same network

B.

Allow Airplay for everyone

C.

Allow Airplay for Current use

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Questions 6

Which Wi-Fi authentication settings does Apple recommend for better security for Wi-Fi routers and access points?

Options:

A.

WPA3 Personal or WPA Personal

B.

WPA3 Personal or WPA/WPA2

C.

WPA3 Personal or WPA2/WPA3 Transitional

D.

WPA2/WPA3 Transitional or WEP Transitional Security Network

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Questions 7

How do you start up into fallback recoveryOS on a Mac with Apple silicon?

Options:

A.

From a shutdown state, double-press and hold the power button.

B.

From a shutdown state, press and hold the power button.

C.

From a shutdown state, press and release the power button.

D.

Start up in recoveryOS, then hold Shift while selecting the startup volume.

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Questions 8

What other sharing settings may prevent Screen Sharing from being turned on?

Options:

A.

Remote Login

B.

Media Sharing

C.

Remote Management

D.

Remote Apple Events

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Questions 9

What happens when you restore a Mac with Apple silicon with Apple Configurator?

Options:

A.

It updates the firmware and recoveryOS, and erases and installs macOS.

B.

It restores the system state from before a corrupted battery drain.

C.

It recovers data from a Time Machine snapshot on the internal storage.

D.

It forces the Mac to perform any pending software updates.

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Questions 10

If you need to sync data from iCIoud to your Windows PC, what must you do?

Options:

A.

Download iCIoud for Windows from the Microsoft Store.

B.

Airdrop the files to your PC.

C.

Download the files and send them to your PC manually.

D.

Download iCIoud on your PC and manually start the transfer.

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Questions 11

Where are sysdiagnose log files located on iPhone?

Options:

A.

Settings > Privacy & Security > Analytics & Improvements > Analytics Data

B.

Settings > Privacy > Tracking

C.

Settings > Privacy > Analytics & Improvements > Share With App Developers

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Questions 12

Select the setting in the sidebar that you should use to automatically keep your Mac up to date.

Options:

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Questions 13

Which macOS and iPadOS feature lets you use your iPad to extend or mirror the display on your Mac?

Options:

A.

Universal Control

B.

Screen Sharing

C.

Sidecar

D.

Stage Manager

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Questions 14

Which Apple program should you join if you're in charge of testing your organization's infrastructure and its ability to work with the Apple software before public release?

Options:

A.

Design for IT

B.

Apple Developer Program

C.

Apple Seed for IT

D.

Apple Developer Enterprise Program

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Questions 15

Which three things happen to web browsing when Lockdown Mode is turned on for iPhone?

Options:

A.

Only Apple approved websites can be viewed.

B.

Web fonts might not be displayed.

C.

Certain complex web technologies are blocked.

D.

Images might be replaced with a missing image icon.

E.

Safari is removed from the Home Screen.

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Questions 16

Scenario

You were asked to prepare to upgrade your organization's entire iPhone inventory to iOS 17. Your current inventory includes these devices:

• iPhone SE (2nd generation)

• iPhoneX

• iPhone SE (3rd generation)

• iPhone 6s

• iPhone 7

• iPhone 8

Select two responses.

Which two iPhone models should you replace to prepare for the iOS 17 upgrade?

Options:

A.

iPhone X

B.

iPhone7

C.

iPhone 6s

D.

iPhone SE (2nd generation)

E.

iPhone SE (3rd generation)

F.

iPhone8

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Questions 17

Guillermo is a designer for ACME, Inc. He uses his 12.9-inch iPad Pro to create marketing materials and do color grading.

Which iPadOS feature should Guillermo use to allow his 12.9-inch iPad Pro to accurately display colors for common color standards?

Options:

A.

Display Zoom

B.

True Tone

C.

ColorSync

D.

Reference Mode

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Questions 18

Scenario

You have an iPhone and iPad device. You bought five new App Store apps on your iPhone. but you also want to use these apps on your iPad.

How can you configure your iPad to automatically download and install the App Store apps you bought on your iPhone?

Options:

A.

In Settings, tap App Store and tap to turn on App Downloads.

B.

In the iTunes Store, tap Settings and tap to turn on Automatic Downloads.

C.

In the App Store, tap Settings and tap to turn on App Downloads.

D.

In Settings, tap General > Software Update > Automatic Updates.

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Questions 19

What are Pencil Model 2 compatible with?

Options:

A.

iPad Pro 11-inch (1st generation and later)

B.

iPad Pro 12.9-inch (3rd generation and later)

C.

Pad mini (6th generation)

D.

iPad Air (4th generation and later)

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Questions 20

Which feature allows you to share your screen during a FaceTime Call?

Options:

A.

Stage Manager

B.

SideCar

C.

SharePlay

D.

AirPlay Receiver

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Questions 21

What allows a Mac with Apple silicon to use apps and other software like plug-ins, add-ons, and extensions that were written for Intel-based Mac computers in macOS?

Options:

A.

Mac Catalyst

B.

Rhapsody

C.

Rosetta 2

D.

Universal Binary

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Questions 22

Match the Wi-Fi menu bar icons on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.

Options:

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Questions 23

You are using Apple Configurator for Mac to restore an iPad backup and notice that the restore process is taking longer than you expect. Which menu option should you choose to see current activity in Apple Configurator?

Options:

A.

View > Activity

B.

View > Show Status Bar

C.

Actions > Open Activity

D.

Window > Activity

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Questions 24

How many times does Face ID attempt a face match before requiring you to enter a passcode?

Options:

A.

Seven

B.

Three

C.

Five

D.

Ten

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Questions 25

How do you start up a Mac with Apple silicon in macOS Recovery?

Options:

A.

Turn on or restart the Mac, then immediately press and hold the Shift key as it starts up.

B.

Turn on or restart the Mac, then immediately press and hold Command-R until the Apple logo appears.

C.

With the Mac shut down, press and hold the power button until "Loading startup options" appears.

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Questions 26

Which of the following IP address suggests there may be a problem with DHCP?

Options:

A.

172.25.143.2

B.

169.254.194.49

C.

10.31.209.58

D.

192.168.6.75

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Questions 27

Where can you change the undo send delay setting on your iPad?

Options:

A.

General > Mail > Undo Send Delay

B.

Open your mail app then open settings and select Undo Send Delay.

C.

Settings > Mail > Accounts > Undo Send Delay

D.

Settings > Mail > Undo Send Delay

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Questions 28

Select three responses.

Which three conditions might require you to enter your passcode instead of using Face ID?

Options:

A.

The passcode has been entered incorrectly 5 times.

B.

The device was in sleep for more than 8 hours.

C.

The device has just been turned on or restarted.

D.

The passcode hasn't been used to unlock the device in the last six and a half days and Face ID hasn't unlocked the device in the last 4 hours.

E.

The device hasn't been unlocked for more than 48 hours.

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Questions 29

Select three responses.

Which three steps should you take if your iPad stops responding to your keyboard or trackpad that's connected with the Smart Connector?

Options:

A.

Go to Settings > General > Trackpad & Mouse > Reset.

B.

Restart your iPad.

C.

Remove any other iPad case or cover.

D.

Contact AppleCare.

E.

Update your iPad to the latest version of iPadOS.

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Questions 30

Scenario

You configured a VPN server that supports the L2TP over IPSec protocol. You would like to add the VPN configuration to your Mac.

Which action menu option should you use to manually configure VPN in Network settings?

Options:

A.

Add Service

B.

Manage Virtual Interfaces

C.

Set Service Order

D.

Add VPN Configuration

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Questions 31

Match the Apple Configurator actions on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.

Options:

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Questions 32

You attempt to start up a Mac with Apple silicon to recoveryOS, but a lock icon appears on the screen and you're asked to enter a password. What is the most likely reason that this screen appears?

Options:

A.

Your Mac is enrolled in an MDM solution and has a FileVault password set.

B.

Your Mac has a security policy set that disallows access to recoveryOS.

C.

Your Mac is enrolled in an MDM solution and has a recoveryOS password set.

D.

Your Mac has a Startup Utility password set.

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Questions 33

Which macOS Recovery feature is available ONLY on Mac computers with Apple silicon from the macOS Recovery Utilities menu in macOS?

Options:

A.

Recovery diagnostics

B.

Recovery log

C.

Share disk

D.

Startup Security Utility

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Questions 34

Where can you enable the FileVault key on MacOS?

Options:

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Questions 35

What should you use to troubleshoot macOS installation issues?

Options:

A.

Single user mode

B.

Installer log

C.

macOS Recovery Assistant

D.

Apple Diagnostics

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Questions 36

Scenario

You're trying to connect a podcasting microphone to your MacBook Air. You're using the Apple USB-C Digital AV Multiport Adapter connected to a standard USB A to B cable that connects to the microphone. You open Sound in System Settings and click the input tab. but the microphone doesn't appear in the sound input device list.

What should you use to verify that your Mac has successfully connected to the microphone?

Options:

A.

The microphone's power light

B.

VoiceOver Utility > Sound > Input Device > USB CODEC

C.

System Information > Hardware > USB

D.

The device driver settings

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Questions 37

Which disk format should you use to create a bootable macOS installer that includes macOS Recovery on an external storage device?

Options:

A.

APFS (Encrypted)

B.

Mac OS Extended (Encrypted)

C.

APFS

D.

MacOS Extended

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Questions 38

How many days do you have to recover deleted files from iCIoud Drive?

Options:

A.

15

B.

45

C.

60

D.

30

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Questions 39

Which setting should you check to find out if ACME manages her iPhone?

Options:

A.

Privacy & Security > Device Management

B.

Control Center > Device Profile

C.

General > Software Update

D.

General > VPN & Device Management

E.

General > Profile & Device Management

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Questions 40

What is the feature that allows you to share your screen in Facetime?

Options:

A.

Continuity Camera

B.

Stage Manager

C.

Sidecar

D.

Shareplay

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Questions 41

What enables applications to be run on Apple silicon macs that were originally built for intel based macs?

Options:

A.

Xcode

B.

Rhapsody

C.

Universal Binary

D.

Rosetta 2

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Questions 42

At what Wi-Fi signal level will trigger iPhone or iPad to search for a stronger Wi-Fi network?

Options:

A.

-50 dBm

B.

-100 dBm

C.

-70 dBm

D.

-80 dBm

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Exam Code: Apple-Device-Support
Exam Name: Apple Device Support Exam (SUP-2024)
Last Update: Oct 12, 2024
Questions: 141
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