B2B-Commerce-Administrator Sample Questions Answers

To meet the requirement that all orders over a certain amount be paid for using a credit card instead of a purchase order, the Administrator should start withB. Add decision logic to hide the option for purchase orders on orders that meet the criteria. This approach involves configuring the checkout flow to dynamically adjust the available payment options based on the order amount, ensuring compliance with the specified payment policy.

To rebuild the Search Index in the B2B Commerce App, the Administrator should:

• C. Click on Search Reindexing in the Quick Actions:This option directly initiates the reindexing process from the store record page, updating the searchindex to reflect the most current data across products, categories, and content, thereby improving search accuracy and performance.

To adjust the duration of a cart checkout session, an Administrator should:

• A. Update TTL Properties under Order Settings in Setup:TTL (Time To Live) properties determine the duration for which a session remains active. Adjusting these settings can extend or shorten the checkout session duration.
• C. Update the CheckoutTimeToLive property on a Webstore:This directly affects how long a checkout session remains active before timing out, ensuring that customers have adequate time to complete their purchases.

Before the checkout flow is usable, the following two tasks need to be completed:A. Configure the Checkout flow in Flow Builder, which involves setting up the logic and steps for the checkout process; andD. Add the checkout flow to the Checkout Page in Experience Builder, which integrates the configured flow into the actual checkout page that users interact with during the purchasing process.

As part of the Store setup wizard, the remaining steps the Administrator must complete include:

• B. Assign Price Books to a store:This ensures that the correct pricing is applied to products within the store.
• E. Configure checkout flow:This involves setting up the steps and processes that customers will go through during checkout, including payment and shipping options.

Completing these steps ensures that the store is fully functional and ready for deployment, providing a seamless shopping experience for customers.

For setting up a Priority Pricing Model, the Priority field that determines the priority of pricing is found on theD. Buyer Group Price Bookobject. This field allows administrators to define the precedence of price books for different buyer groups, ensuring that the correct pricing is applied based on predefined priorities.

When turning on Digital Experiences during B2B Commerce setup, two potential risks includeDigital Experiences extending portal access to external members (A)andthe possibility of external members having permissions to view records they should not be able to view (B). Proper configuration and management of access rights and permissions are crucial to mitigate these risks, ensuring that external members only have access to appropriate information and functionalities.

The field type that cannot be added as a Searchable field isC. Formula. Formula fields are calculated fields that do not store data themselves but rather display data based on the formula's logic and the values of other fields. Due to their dynamic nature and lack of stored data, they cannot be indexed or made searchable like other static field types.

To enable an existing Account for the storefront and checkout, the Administrator shouldA. Assign the Account to the appropriate Buyer Group, ensuring the account is associated with the correct group for product access and pricing, andC. Add Shipping and Billing Addresses to the Contact Point Address object, which is necessary for processing orders and shipping products.

A rebuild of the Search Index might be required when:

• A. Add a product to an active Entitlement Policy used in the store:This can change the products available to different user segments, necessitating a search index update.
• C. Remove a product from the store Catalog:This ensures that the removed product no longer appears in search results, keeping the catalog current and relevant.

These actions impact the accuracy and relevance of search results, making it crucial to rebuild the search index to reflect these changes.

Within the Experience Site Administration Workspace, membership with an Experience Site can be established throughB. Permission Set GroupsandD. Permission Sets. These Salesforce features allow administrators to grant users access to Experience Sites by defining and assigning the appropriate permissions and access levels.

The issue with the search index not reflecting recent product updates could be due to the automation triggering the search index rebuild too frequently. If the store search index is rebuilt more than five times per hour, as suggested in option(C), it can lead to performance issues and delays in updating the search results. This frequency can overwhelm the system, leading to a queue of rebuild operations that can't be processed in a timely manner, causing the search results to become outdated despite the updates to product records.

Before an administrator can see orders, they must:

• D. Give Visible Field-Level Security on the Sales Store field for Orders:This ensures that the administrator has the necessary permissions to view order-related information associated with the store, enabling effective order management and oversight.

This step is crucial for administrators to perform their roles effectively, ensuring access to critical sales and order information.

On the Buyer Access page, the following guest browsing related options are visible:

• B. Buyer Groups:This option allows administrators to view and manage different buyer groups, facilitating tailored experiences for different segments of buyers.
• C. Currency of the Guest Buyer Profile:This shows the currency settings for guest buyers, ensuring that products and transactions are displayed in the appropriate currency for a seamless browsing experience.
• E. Guest Buyer Profile Name:This identifies the profile used for guest buyers, allowing administrators to customize and manage access and experiences for unauthenticated users browsing the store.

These options play a crucial role in managing and customizing the experience for both guest and authenticated buyers, enhancing the flexibility and effectiveness of the B2B Commerce platform.

To control the products that different Buyers can purchase in the same storefront, a customer can useEntitlements (B). Entitlements in Salesforce B2B Commerce allow for the definition of specific access rights to products or categories based on buyer accounts or other criteria. This ensures that only authorized buyers can purchase certain products, enabling personalized and controlled buying experiences.

To provide product-related information, an administrator can use:

• A. Document:This could include product manuals, specifications, or any other document that provides detailed information about the product.
• D. Image:High-quality images can be used to visually represent the product, its usage, or any specific features, contributing to a better understanding of the product for the buyer.

These content types are instrumental in delivering comprehensive product information, enhancing the buyer's journey by providing all necessary details to make an informed purchase decision.

For search functionality, an Administrator can setA. Text,B. Checkbox, andD. Picklistfield types as filterable fields. These field types can be used to create filters that help users refinesearch results based on specific criteria, enhancing the search experience by allowing for more targeted and relevant results.

To set up Tiered Pricing for a product, an administrator needs to configureA. Price Adjustment Schedules. This functionality allows for the creation of pricing tiers that apply different discounts based on the quantity of items purchased, enabling volume-based pricing strategies.

Before performing a search index in Salesforce B2B Commerce, it is crucial that at least one product has aProductCode assigned (D). The ProductCode is a unique identifier for products in Salesforce B2B Commerce, and it is essential for indexing and searching products within theplatform. While images (A) and SKUs (B) enhance product listings and navigation, they are not prerequisites for indexing. Ensuring products are marked as Active (C) is important for them to appear in search results, but the presence of a ProductCode is fundamental to the indexing process itself.

From the Commerce App menu, three objects that are accessible includeA. Accounts,C. Buyer Entitlements, andE. Buyer Groups. These objects are integral to managing the relationships, entitlements, and groupings of buyers within the B2B Commerce environment, facilitating the administration of commerce activities.

If an Administrator is having trouble rebuilding the search index, a potential cause could bethe necessary permissions have not been given to the Administrator (A). Proper permissions are required to execute search index rebuilds, and without these permissions, the Administrator may encounter difficulties in initiating or completing the rebuild process.

To target CMS content at a particular store, an Administrator needs toB. Create CMS content and assign it in Experience Builder. This involves creating content within the CMS workspace and then using Experience Builder to place and assign this content to specific pages or components within the store, ensuring it appears in the desired location.

To set up different pricing for different groups of buyers, an Administrator shouldB. Create Price Booksto define different pricing structures andD. Create Buyer Groupsto segment buyers into groups. Price Books can then be assigned to specific Buyer Groups, allowing for differentiated pricing strategies based on the buyer group.

To enable external buyers to view products on the storefront, the objects that need to be set to "Public Read Only" access level areOrder Delivery Method (B),Catalog (C), andPrice Book (E). Order Delivery Method is crucial for buyers to understand shipping options; Catalog structures the product offerings and navigation; and Price Book holds the pricing details necessary for purchase decisions. Providing "Public Read Only" access to these objects ensures that external buyers can browse products, understand pricing, and comprehend delivery options without compromising other data's security or integrity. Accounts (A of a ProductCode is fundamental for the indexing process itself.

To make a custom field named "Edition" on the product object no longer searchable within the Manage Searchable Fields in a Salesforce B2B Commerce site, the Administrator shouldD. Add the Product field to the Search Field Exclusion list. This action explicitly removes the field from the list of fields that are indexed and considered during search operations, thereby making it non-searchable.

To ensure customers can only purchase products in increments of five, an Administrator must:

• A. Connect the product to a Quantity Rule:This involves creating a Quantity Rule that specifies the allowed increments for product quantities and then associating this rule with the specific products.
• D. Create Purchase Quantity Rules:This step involves defining the rules that govern purchase quantities, including setting the required increments, which in this case would be increments of five.

These steps ensure that when customers add products to their cart, they can only do so in the specified increments, aligning with the company's sales strategy and operational requirements.

Through the Commerce App's Import feature, an Administrator can populate:

• A. Images:Product images can be imported to visually represent each product.
• B. Price Book:This includes importing pricing information associated with each product, allowing for accurate pricing display and calculations within the commerce site.
• D. Description:Product descriptions provide detailed information about each product, which can be imported to enrich product listings and inform potential buyers.

This import functionality streamlines the process of populating product catalogs with essential information, ensuring a comprehensive and informative shopping experience for customers.

For implementing t-shirts that come in multiple sizes and colors, an Administrator shouldC. Create Product Variationsfor each size and color combination, andD. Create a T-Shirt Parent Productwhich will serve as the main product record from which all the variations derive. This setup allows for efficient management of product variations while providing a streamlined shopping experience.

To allow a user to switch between accounts in the store to purchase for multiple accounts, the necessary tasks includeA. Add the Switch Accounts component to the Store home page,B. Assign the Account Switcher User permission to the purchasing user, andC. Share the Account with the purchasing user. These steps enable a user-friendly mechanism for buyers to manage purchases across different accounts, enhancing the purchasing experience.

To deploy B2B Commerce successfully for Buyers and external users, the minimum user license needed isD. Customer Community License. This license type is designed for external users to access the community, enabling them to engage with the B2B Commerce store, view products, and make purchases.

The advantages of having Commerce and CRM data together includeA. Personalized experience based on a history of interactions, which allows for tailored shopping experiences based on the customer's previous engagements, andC. Reduced number of integrations with other systems, simplifying the architecture and reducing the potential points of failure or data inconsistencies.

For a user in the storefront to review carts within the same account, they would need theC. Buyer Managerpermission set. This permission set grants users the ability to manage andreview orders and carts for their account, enabling oversight and control over purchasing activities within the organization.