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CBAF-001 Sample Questions Answers

Questions 4

A batch program runs every night to raise invoices. The next day these invoices are posted out to customers by a clerk. Customers pay the invoices with cheques. The cheques are then banked by a clerk. In this scenario, which of the following represents a business event?

Options:

A.

System prints invoices.

B.

Clerk sends invoices to customers.

C.

Customer's cheque is received.

D.

Clerk banks the cheque.

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Questions 5

Which of the following may be used as a basis for scripting acceptance tests?

Options:

A.

Stepwise refinement.

B.

Context diagrams.

C.

Mind maps.

D.

Scenario analysis.

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Questions 6

Which of the following statements about business activity models (BAM) is correct?

Options:

A.

A BAM flowcharts the sequence of business events.

B.

A BAM will show who carries out business activities.

C.

A BAM is a model of the organization s processes.

D.

A BAM will be defined for each business perspective.

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Questions 7

An airline wishes to assess the punctuality of its flights. What type of business activity would do this?

Options:

A.

An enabling activity.

B.

A controlling activity.

C.

A planning activity.

D.

A monitoring activity.

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Questions 8

Which of the following statement is TRUE about the process view of an organization?

Options:

A.

It focuses on the customer of the organization.

B.

It focuses solely on the internal view of the organization.

C.

It focuses on the functions of an organization.

D.

It focuses on the organizational structure.

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Questions 9

Which of the following approaches is the variation of the Waterfall lifecycle that shows explicitly the link between the analysis stages and the testing stages?

Options:

A.

V model.

B.

Spiral model.

C.

Unified process.

D.

Workflow model.

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Questions 10

A software house is developing a software package specifically for hotel management. A business analyst

has been employed because of her familiarity with the hotel industry. Which of the following competencies has she been employed to bring to the project?

Options:

A.

Domain knowledge.

B.

Problem solving.

C.

Team leadership.

D.

Project management.

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Questions 11

What is the final stage of the waterfall systems development lifecycle?

Options:

A.

User acceptance testing.

B.

Post-implementation review.

C.

Benefits realization.

D.

Implementation.

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Questions 12

Which of the following is a perceived advantage of using workshops to investigate requirements?

Options:

A.

It reduces speed and productivity of the project.

B.

It is time-consuming to arrange and organize.

C.

It focuses on a narrow view of the area under investigation.

D.

It obtains buy-in and acceptance for the project.

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Questions 13

Which of the following terms may be used to describe the attitude of a stakeholder who is NOT in favour of the project but is probably not actively opposed to it?

Options:

A.

Opponent.

B.

Neutral.

C.

Critic.

D.

Blocker.

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Questions 14

A business case for a project claims that the new system will provide managers with more time to think creatively about strategic issues. What would this be classified as in a cost-benefit analysis?

Options:

A.

An intangible cost.

B.

A tangible benefit.

C.

An intangible benefit.

D.

A tangible cost.

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Questions 15

A use case Place Order must always invoke a related use case Check Credit. How is the association between the two use cases shown?

Options:

A.

By a solid line with no arrowhead or stereotype.

B.

By a broken, arrowed line stereotyped with the word «extend».

C.

By a broken, arrowed line stereotyped with the word «e>include».

D.

By a broken, arrowed line stereotyped with the word «include».

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Questions 16

Which of the following lists includes only activities that are defined as support activities in the value chain?

Options:

A.

Firm infrastructure, service, marketing and sales.

B.

Inbound logistics, outbound logistics, operations.

C.

Procurement, technology development, human resource management.

D.

Service, procurement, firm infrastructure.

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Questions 17

A business analyst has identified that one of the use cases on a use case diagram contains a large amount of optional processing. This optional processing is so large that he has decided to remove it to a separate use case which can be called by the original use case if required. How should the original use case be linked to the new use case?

Options:

A.

By a broken, arrowed line stereotypedwith the word «include».

B.

By a broken, arrowed line stereotyped with the word «uses».

C.

By a solid line with no arrowhead or stereotype.

D.

By a broken, arrowed line stereotyped with the word «extend».

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Questions 18

Which of the following describes the objectives in a MOST analysis?

Options:

A.

The statements declaring what the business is in and what it intends toachieve.

B.

The approach the organization intends to take to achieve its declared mission.

C.

The goals against which the organization's achievements can be measured.

D.

The detailed means by which an agreed business strategy will be implemented.

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Questions 19

It is claimed that a new system will bring improved job satisfaction to employees. How should this improved job satisfaction be classified?

Options:

A.

As a tangible benefit.

B.

As an intangible cost.

C.

As a tangible cost.

D.

As an intangible benefit.

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Questions 20

When running workshops, it is useful to have someone with a role that includes specific responsibility for keeping attendees focused on achieving the objective of the workshop. Which of the following terms describes this role?

Options:

A.

The arbitrator.

B.

The scribe.

C.

The stakeholder.

D.

The facilitator.

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Questions 21

In which of the following circumstances is supplier power high?

Options:

A.

When switching costs are low.

B.

When there are relatively few customers.

C.

When the supplier brand is powerful.

D.

When alternatives are readily available.

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Questions 22

The following is a list of statements about stakeholders and stakeholder management.

a. A customer can be considered as a stakeholder in a project.

b. A supplier can be considered as a stakeholder in a project.

c. Stakeholders' positions do not remain static during the life of the project.

d. Communication must not be tailored to each stakeholder in the project.

Which of the following is correct?

Options:

A.

Statements a, b and care correct, statement d is incorrect.

B.

All four statements are correct.

C.

Statements aand care correct, statements b and d are incorrect.

D.

Statements b and care correct, statements a and d are incorrect.

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Questions 23

Which of the following may be used to document the outcomes of a workshop?

Options:

A.

Mind maps.

B.

Brainwriting.

C.

Roundrobin.

D.

Stepwise refinement.

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Questions 24

A company provides a help desk facility to support users of their computer software. How would the provision of this facility be classified on their value chain?

Options:

A.

As an Inbound Logistics activity.

B.

As a Sales and Marketing activity.

C.

As a Technology Development activity.

D.

As a Service activity.

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Exam Code: CBAF-001
Exam Name: Certified Business Analyst - Foundation
Last Update: May 1, 2024
Questions: 160
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