A batch program runs every night to raise invoices. The next day these invoices are posted out to customers by a clerk. Customers pay the invoices with cheques. The cheques are then banked by a clerk. In this scenario, which of the following represents a business event?
Which of the following statements about business activity models (BAM) is correct?
An airline wishes to assess the punctuality of its flights. What type of business activity would do this?
Which of the following statement is TRUE about the process view of an organization?
Which of the following approaches is the variation of the Waterfall lifecycle that shows explicitly the link between the analysis stages and the testing stages?
A software house is developing a software package specifically for hotel management. A business analyst
has been employed because of her familiarity with the hotel industry. Which of the following competencies has she been employed to bring to the project?
Which of the following is a perceived advantage of using workshops to investigate requirements?
Which of the following terms may be used to describe the attitude of a stakeholder who is NOT in favour of the project but is probably not actively opposed to it?
A business case for a project claims that the new system will provide managers with more time to think creatively about strategic issues. What would this be classified as in a cost-benefit analysis?
A use case Place Order must always invoke a related use case Check Credit. How is the association between the two use cases shown?
Which of the following lists includes only activities that are defined as support activities in the value chain?
A business analyst has identified that one of the use cases on a use case diagram contains a large amount of optional processing. This optional processing is so large that he has decided to remove it to a separate use case which can be called by the original use case if required. How should the original use case be linked to the new use case?
It is claimed that a new system will bring improved job satisfaction to employees. How should this improved job satisfaction be classified?
When running workshops, it is useful to have someone with a role that includes specific responsibility for keeping attendees focused on achieving the objective of the workshop. Which of the following terms describes this role?
The following is a list of statements about stakeholders and stakeholder management.
a. A customer can be considered as a stakeholder in a project.
b. A supplier can be considered as a stakeholder in a project.
c. Stakeholders' positions do not remain static during the life of the project.
d. Communication must not be tailored to each stakeholder in the project.
Which of the following is correct?
A company provides a help desk facility to support users of their computer software. How would the provision of this facility be classified on their value chain?