When does the HR Template populate information on the HR Case form?
When the Opened for person is selected
When the Assignment group is selected.
When the HR Case Type is selected.
When the HR service is selected on the HR Case Creation form.
If a knowledge base and its articles have no user criteria selected, a user without a role can do what?
read and contribute articles
read articles, but not contribute
can neither read nor contribute articles
contribute, but not read articles
How many User Criteria Records may be applied to a single KB or KB Article?
Only two
Only three
Unlimited
Only one
TESTED 28 Apr 2024