PEGACPRSA22V1 Sample Questions Answers

Comprehensive and Detailed Explanation From Pega Robotics System Exact Extract:

When deploying robotic solutions to Pega Robot Manager, the connection and authentication details — such as Robot Manager server URL, authentication mode, and registration configuration — are stored in the file CommonConfig.xml.

This configuration file is shared between both Pega Robot Studio and Pega Robot Runtime, ensuring that both use consistent connectivity settings.

According to the Pega Robotics System Design and Implementation Guide, section “Pega Robot Manager Integration and Configuration Files”:

“The CommonConfig.xml file contains shared configuration information that is used by both Pega Robot Studio and Pega Robot Runtime.

It includes global settings such as:

Connection information for Pega Robot Manager (URL, ports, authentication)

Deployment configuration values

Environment registration and runtime connectivity settings.

PegaRuntimeConfig.xml and PegaStudioConfig.xml are used for local settings only, while CommonConfig.xml stores the Robot Manager connection configuration used during deployment.”

Detailed Reasoning:

A. PegaStudioConfig.xml – Used for developer-specific configuration within Robot Studio, not for deployment or server settings.

B. CommonConfig.xml – Correct. This file contains the Robot Manager connectivity configuration and shared settings.

C. PegaRuntimeConfig.xml – Controls runtime behavior on client machines, not Robot Manager connections.

D. PegaConfig.xml – Not a valid configuration file in Pega Robotics.

Comprehensive and Detailed Explanation From Pega Robotics System Exact Extract:

Assisted Sign-On (ASO) is a feature of Pega Robot Studio that allows users to securely store and automatically populate login credentials for applications used in automations.

By default, Pega Customer Service (PCS) applications are integrated with Assisted Sign-On to streamline agent desktop interactions and reduce manual logins when launching multiple applications.

According to the Pega Robotics System Design and Implementation Guide, section “Assisted Sign-On Integration with Pega Applications”:

“Pega Customer Service applications include Assisted Sign-On by default.

This feature uses Credential Manager and Runtime configuration to securely authenticate users across multiple enterprise systems during attended robotic operations.”

Detailed Reasoning:

A. Pega Sales Automation – Does not include ASO by default.

B. Pega Customer Decision Hub – Focused on decision management, not attended user login automation.

C. Pega Customer Service – Correct. Assisted Sign-On is preconfigured for Customer Service use cases to streamline agent authentication.

D. Pega Robot Manager – Used for deployment and management of bots, not for user authentication.

Comprehensive and Detailed Explanation From Pega Robotics System Exact Extract:

According to the Pega Robotic Automation Asset Management and Studio Guide:

“Robotic automation assets are reusable components—such as automations, global scripts, adapters, and configuration items—that are shared across multiple robotic projects. Assets enable organizations to maintain consistency and streamline project development.”

The documentation elaborates:

• “Assets streamline the development process across the enterprise by reducing duplication of work.”

• “Shared automation assets ensure consistency of development, coding standards, and project structure across teams and projects.”

• “Assets are version-controlled and centrally stored in the Pega Robot Manager or Deployment Portal for reuse.”

It also clarifies that assets are not customizable after download because they are version-controlled and used as read-only components, ensuring enterprise-wide standardization.

Therefore:

Option A — True (Assets streamline enterprise development).

Option C — True (Assets ensure consistency across projects).

Option B — Incorrect (Assets are not designed for post-download modification).

Option D — Incorrect (Assets reduce development time, not increase it).

References (Exact Extract Source):

Pega Robotics Studio User Guide – Robotic Automation Assets and Asset Management

Pega Academy – Robotics System Architect Certification Course (Asset Sharing and Reusability)

Pega Robot Manager – Asset Lifecycle and Governance Overview

Final Verified Answer: A, C

Comprehensive and Detailed Explanation from Pega Robotics System (Exact Extract & Context):

According to the Pega Robotics Studio User Guide – Globals Designer Reference:

“The Globals designer provides a workspace where you can define variables, constants, and lists that have global scope, meaning they can be accessed from any automation or component within the project.”

When a variable (such as const_msgID) is added from the Toolbox tab of the Globals designer, it is automatically created as a global constant.

“Constants created in the Globals designer are read-only values accessible throughout the project. Constants defined here are available to all automations and cannot be modified at runtime.”

In contrast, variables declared directly within an automation have local scope, accessible only to that specific automation. But when added via the Globals designer, the constant or variable is promoted to a project-wide scope.

Therefore:

const_msgID is a global constant accessible from every automation in the project.

It cannot be changed at runtime.

It is ideal for fixed identifiers, keys, or configuration constants used across multiple automations.

Document References (Exact Extracts Source)

Pega Robotics Studio User Guide – Globals Designer and Variable Scope

Pega Robotics Studio Automation Design Concepts – Constants and Global Variables

Pega Robotics System 8.7 Certification Study Guide – Variable Scope and Project Context Section

Final Verified Answer: A

Comprehensive and Detailed Explanation From Pega Robotics System Exact Extract:

The PegaRuntimeConfig.xml file defines environment-specific configurations for the Pega Robot Runtime application.

To automatically launch a robotic solution (.pega file) when Runtime starts, you must configure the Startup Project path inside this XML file.

According to the Pega Robotics System Design and Implementation Guide, section “Configuring Pega Robot Runtime for Automatic Project Launch”:

“To make Pega Robot Runtime automatically load and execute a robotic solution at startup, modify the PegaRuntimeConfig.xml file.

Within this file, specify the absolute path of the solution’s .pega file under the element.

When Pega Robot Runtime is launched, it reads this configuration and automatically opens the specified project.”

Detailed Reasoning:

A. PegaStudioConfig.xml – Incorrect. This file is specific to Robot Studio, not Runtime.

B. PegaRuntimeConfig.xml – Correct. The StartupProject element in this file defines which project (.pega file) to load automatically when Runtime starts.

C. CommonConfig.xml – Incorrect. Used for shared server and connection configurations, not for startup settings.

D. DisputeTransaction.pega – Incorrect. This file is a project package and does not contain configuration data.

Comprehensive and Detailed Explanation From Pega Robotics System Exact Extract:

The Excel Connector in Pega Robot Studio is a lightweight component that provides direct interaction with Excel files without relying on the Microsoft Excel application. It is ideal for background processing, where users are not required to interact with Excel directly.

According to the Pega Robotics System Design and Implementation Guide (Excel Integration and Connectors section):

“The Excel Connector allows automations to open, read, and modify Excel workbooks without requiring Microsoft Excel to be installed.

It operates directly on the file system level, supporting operations such as reading or writing to specific cells, entire worksheets, or data ranges.

The connector does not use Excel Interop; therefore, no interrogation or Excel application process is necessary.”

Explanation of Options:

A. Correct — The Excel Connector supports data range operations such as defining, reading, or writing to specific sets of cells within a worksheet.

B. Incorrect — The connector does not depend on any installed version of Microsoft Office; it functions independently.

C. Incorrect — Interrogation applies to UI applications, not file-based connectors like Excel Connector.

D. Correct — The connector works without Excel being installed; it manipulates workbook data directly through file handling APIs.

E. Incorrect — When user interaction with Excel is required, Excel Interop (Excel Application Connector) should be used instead of the file-based Excel Connector.

Therefore, the correct statements are A and D.

Comprehensive and Detailed Explanation From Pega Robotics System Exact Extract:

In Pega, when a data page is configured with a Robotic Desktop Automation (RDA) as its source, the automation must complete execution and return its response within a predefined timeout period. The default timeout value for data pages calling robotic automations is 60 seconds.

According to the Pega Robotics System Design and Implementation Guide, section “Data Page Integration with Robotic Desktop Automations”:

“When a Pega data page calls a robotic automation as its data source, the automation must complete and return its data within the timeout threshold.

If the automation’s execution time exceeds the timeout period (default 60 seconds), the data page fails to receive the response, resulting in an empty or incomplete data return to Pega Platform.”

Detailed Reasoning:

If the automation executes successfully but takes longer than the defined timeout, the Pega Platform assumes the call failed and releases the data page before the response arrives.

This causes the data page not to be populated, even though the Robot Studio logs show successful automation completion.

Increasing the timeout value or optimizing automation performance typically resolves this issue.

Option Analysis:

A. The automation runs longer than the default data page timeout of 60 seconds.

Correct. Exceeding the timeout prevents the data page from capturing the automation’s response.

B. The robot activity ClassName property value is incorrect.

Incorrect. This would prevent the automation from running entirely, not delay the response.

C. The automation runs faster than the data page can perform a data transform.

Incorrect. Pega manages data transforms synchronously after data retrieval, so this is not applicable.

D. The automation does not return the proper SetCompletionStatus.

Incorrect. If completion status were missing, the automation would fail altogether, not time out.

Therefore, the issue occurs because the automation execution exceeds the default 60-second data page timeout.

Comprehensive and Detailed Explanation From Pega Robotics System Exact Extract:

“After adding the application method, Pega Robot Studio includes the application in the Palette. External elements are not available underneath the application, such as:

Globals

Other applications

Automations that are not scoped within the application”

In other words: when you are working within an application method under a specific application (such as BankerInsight), you cannot include items from the global scope (Globals), you cannot include items from other applications (such as Pega Finance controls belong to a different application), nor can you include automations that are not scoped to the same application (automations outside BankerInsight).

Why each option is correct/incorrect:

A. Automations that are not scoped within BankerInsight — Not available (Correct). According to the extract, “Automations that are not scoped within the application” are listed as external elements that cannot be used.

B. BankerInsight controls — Available. Controls belonging to the same application are within scope, so you can use these.

C. External data sources — The documentation snippet does not explicitly list “external data sources” as unavailable under the application method. So by the extract we cannot verify it as not available — thus we do not choose it.

D. Pega Finance controls — Not available. These belong to a different application (Pega Finance), so they fall under “Other applications” which are external to the current application and so cannot be used.

E. Globals — Not available. Explicitly listed in the documentation as external elements not available underneath the application.

If you like, I can check whether “External data sources” are allowed or not in that context and provide a more detailed explanation with additional reference pages.

When debugging automations in Pega Robot Studio, developers use specific function keys to control the flow of execution at breakpoints. Each key provides a distinct method for navigating through the automation logic during a debugging session.

According to the Pega Robotics System Design and Implementation Guide, section “Debugging Automations — Function Keys and Breakpoint Navigation”:

“During debugging, Pega Robot Studio allows you to step through the automation’s logic using three primary navigation commands:

F10 (Step Over): Executes the current step and proceeds to the next event or data link, without stepping into nested automations or sub-events.

F11 (Step Into): Executes the current step and enters any nested event link or sub-automation to debug internal logic.

F5 (Continue): Continues running the automation until the next breakpoint is encountered.”

Detailed Reasoning:

F10 – Step Over

Moves to the next automation event or data link at the same level.

Skips over nested or child automations while still executing them.

F11 – Step Into

Moves into the next automation event link or nested automation to debug its internal process.

Useful when you need to analyze detailed event flow inside another automation.

F5 – Continue

Resumes automation execution at normal speed until it encounters the next breakpoint or finishes.

Used to verify execution results after setting conditional breakpoints.

Final Correct Matching:

Navigation Rule

Function Key

Proceed to the next automation event or data link.

F10

Proceed to the next automation event link.

F11

Continue running the automation until the next breakpoint is reached.

F5

In Pega Robot Studio, an environment override allows developers to configure multiple deployment environments (such as test, staging, and production) using a single project. This helps you avoid creating separate projects for each environment and ensures consistent automation logic while dynamically switching between environment-specific settings at runtime.

According to the Pega Robotics System Design and Implementation Guide, section “Managing Environment Overrides and Multi-Environment Deployments”:

“Environment overrides provide a mechanism to define environment-specific configuration values for applications within a project.

For example, the same automation logic can be used for both test and production systems by creating separate environment override files — one for the test environment and one for the production environment — each specifying unique paths, credentials, or URLs for the corresponding system.”

Detailed Reasoning:

The HR system has different access points for test and production, which typically means different URLs or executable paths.

The automation logic (how the robot interacts with the HR application) remains identical; only the connection configuration changes.

Therefore, instead of creating multiple applications or modifying logic, you configure two environment override files — one for production and one for test — each defining environment-specific details such as:

Application path (for Windows adapters)

StartPage URL (for web adapters)

Credentials or runtime parameters

This allows a single automation project to adapt dynamically based on which environment override is active during deployment or testing.

Option Analysis:

A. Incorrect — A single override cannot contain two sets of environment details; each override corresponds to one environment.

B. Incorrect — Creating two applications increases complexity and redundancy; both would duplicate the same logic.

C. Incorrect — Adding both separate applications and overrides is unnecessary; overrides alone are sufficient for environment flexibility.

D. Correct — Two environment overrides (one for production, one for test) allow the same project and automation logic to function properly across both environments.

Therefore, the correct answer is D. Create two environment overrides for the HR System project: one override for production, and one for test.

According to Pega Robotics Studio – DateTime Utilities and Comparison Logic (Automation Components Reference Guide):

“The DateTimeUtil component provides functionality for manipulating and comparing date and time values. The component can return the result of comparing two DateTime variables as Before, Equal, or After, depending on whether the first date occurs earlier, is the same, or occurs later than the second date.”

In this automation:

firstDateToCompare = 12/31/2022

secondDateToCompare = 1/1/2022

As per Pega Robotics internal logic (based on .NET DateTime structure used within the platform):

“When two DateTime values are compared, if the first value represents a later point in time than the second value, the comparison returns ‘After’. The automation then executes the path corresponding to that result.”

Since 12/31/2022 occurs after 1/1/2022, the “After” branch executes.

That branch contains the following operation:

“The AddDays method adds the specified number of days to the current DateTime value and returns a new DateTime object that represents the resulting date and time.”

The automation adds 15 days to firstDateToCompare, resulting in:

firstDateToCompare = 1/15/2023

secondDateToCompare remains 1/1/2022 (unchanged)

Finally, the automation displays both values using the MessageDialog component.

“Use the MessageDialog component to display messages or variable values during runtime execution for verification or interaction with the user.”

Final Verified Outcome

firstDateToCompare = 1/15/2023

secondDateToCompare = 1/1/2022

Therefore, the correct answer is Option D.

Document References (Exact Extracts Source)

Pega Robotics Studio – DateTimeUtil Component Reference

Pega Robotics Studio – Automation Components Overview Guide

Pega Robotics Studio – MessageDialog Component Documentation

Pega Robotics System 8.7 Implementation Study Guide (Automation Behavior Section)

In Pega Robot Studio, when an automation (especially one invoked as a robot activity by Pega Platform) finishes execution, it must return a Completion Status. This status helps the Pega Platform determine the outcome of the automation and decide whether to continue the workflow, retry, or handle an exception.

According to the Pega Robotics System Design and Implementation Guide, section “Robot Activity Completion Status and Workflow Integration”:

“Each robotic activity returns a Completion Status to the Pega Platform after execution.

The completion status communicates the final outcome of the automation’s operation, indicating whether it successfully completed, encountered errors, or produced invalid data.

The most common statuses used are:

Complete: The automation ran successfully, and data passed all validation checks.

DidNotComplete: The automation ran to completion, but business validation failed or data was deemed invalid.

CompletedWithErrors: The automation could not complete execution due to a system or process error.”

Detailed Reasoning:

Complete

Indicates that the robotic automation successfully executed and the resulting data passed all validation checks within Pega.

This allows the Pega case flow to continue normally.

Correct Match: “If data passes business validation, the processing flow continues.”

CompletedWithErrors

Used when the automation fails to complete due to a technical issue or system error (for example, an application did not load or a connector failed).

This causes the flow to route as a failure in Pega.

Correct Match: “If the automation fails to complete, it routes as a failure.”

DidNotComplete

Indicates that the automation successfully executed technically but failed business validation, such as incorrect data, missing inputs, or business rule mismatches.

Correct Match: “If the automation completes processing, but the data fails business validation.”

Final Correct Matching Order:

Completion Status

Automation Description

Complete

If data passes business validation, the processing flow continues.

CompletedWithErrors

If the automation fails to complete, it routes as a failure.

DidNotComplete

If the automation completes processing, but the data fails business validation.

Comprehensive and Detailed Explanation From Pega Robotics System Exact Extract:

According to Pega Robotics Studio – Matching and Interrogation Tools Documentation:

“Matching defines how a control is identified at runtime. When application hierarchies change or specific match rules fail, Robot Studio provides diagnostic tools to reestablish and verify the correct control associations.”

The guide specifies the following tools and their purpose:

Refresh Matching

“Refresh Matching updates the control’s properties and hierarchy information based on the current application structure without re-interrogating the control. This tool is useful when an application’s DOM or hierarchy has changed.”

Debug Matching

“Debug Matching opens the Match Rules Diagnostics window and evaluates each match rule in real-time to show which rules pass or fail. It assists in identifying which match rule must be corrected or replaced.”

By contrast:

Replace Matching – Recreates the match rules from scratch (not the preferred first step).

Replace Control – Reinterrogates the entire control and removes existing references (used only when the control is entirely invalid).

Debug Control – Analyzes properties but not matching logic.

Thus, the two correct tools to address the described issues are:

Refresh Matching (for hierarchy change)

Debug Matching (for failed rule troubleshooting)

References (Exact Extract Source):

Pega Robotics Studio – Matching Diagnostics and Interrogation Guide

Pega Robotics System Architect Training – Debugging and Refresh Matching Modules

Pega Robotics Help – Managing Match Rules in Chrome/Edge/Web Adapters

Final Verified Answer: A, C

Reference http://help.openspan.com/80/Platform_Configuration/RuntimeConfigXML.htm