The demand side of a traditional warehouse management system primarily is concerned with:
When an importer and manufacturer are operating in a free trade zone, payment of a customs duty is triggered when products are:
It is most appropriate to measure spending per customer as a proportion of profitability during which of the following phases of a supplier/customer relationship?
A manufacturer offers a trade-in allowance on a new machine when the customer returns the old machine. The manufacturer reconditions the returned machine locally and then sells it on the used market for a profit. This program is an example of a focus on:
A toy company decides to buy more products from an overseas company to reduce costs. To make sure that goods clear customs more quickly, the company most likely would engage a:
When doing international business, a company's total line-haul costs will vary with the:
Distribution from which of the following types of sites enables goods to enter a country, undergo further modification, and then be exported without paying customs duties?
A manufacturer and the distributors of its products have decided to focus on price and product availability as strategic priorities. Which of the following values would be the most appropriate measure of customer service?
Bar codes and radio frequency identification systems are key technologies in supply chain systems because they perform which of the following functions?
Which of the following types of data most likely will be communicated between two parties who have formed a strategic alliance?
A company that is effectively managing its cash will have which of the following conditions?
Which of the following processes would a company use to evaluate the risk profile for end-of-life planning for a product family?
A corporation must consider which of the following factors when selecting its enterprise resources planning system?
A business is changing from a business to business model to a business to consumer model. Which of the following statements about this supply chain change is true?
When a company undertakes a win-back strategy without considering the profitability of customer accounts, it is neglecting which of the following key elements?
An increase in the inventory turnover rate for a supply chain typically would indicate that there has been a reduction in:
In an advanced planning system, which of the following modules feeds the master planning module?
A company most likely would consider moving a portion of its manufacturing to a second location to:
A company ships from its manufacturing facilities directly to its warehouses. If the number of warehouses increases, transportation costs between manufacturing facilities and warehouses most likely will:
A company that sells engineered-to-order products is planning implementation of a supplier relationship management system (SRM) for direct materials. Which of the following factors is most likely to make the implementation difficult?
The social dimension of sustainability typically would be addressed when developing and implementing policies regarding:
The strategy to implement supplier relationship management has been developed. The most appropriate next step is to:
A company produces and distributes a family of soft drinks in a single country. It has developed and will introduce a new family of soft drinks for weight- and health-conscious individuals. There currently are no competitors with nationwide distribution for this category of soft drinks. Which of the following supply chain strategies would be most appropriate for the two product families?
Which of the following warehousing tools enables wireless scanning of products?
Which of the following warehousing approaches combines inventory from multiple suppliers into a consolidated shipment to a specific customer?
A company currently produces a major component and is considering purchasing the component from a foreign supplier. Assuming they were to purchase from the foreign supplier, which of the following factors would most likely impact the domestic manufacturing operations?
A company closely monitors supplier performance and notices recent late deliveries from one supplier. The supplier discloses flood damage at the plant. The company quickly shifts sourcing to a new supplier and has minimal loss of sales. Which of the following risk strategies reflects the company's actions?
The transportation manager at a consumer goods manufacturer has decided to begin shipping full truckload rather than less-than-truckload quantities. Which of the following outcomes is likely following implementation of this decision?
In the Supply Chain Operations Reference-model (SCOR®), the cash-to-cash cycle time for a manufacturing company is the number of days between which two of the following situations?
A company that has consistently achieved a high level of on-time delivery performance has decided to reduce its inventory level significantly. Which of the following outcomes is the most likely effect of that decision on the company's on time delivery performance?
Customizing can be an effective warehousing strategy because it allows a company to:
A benefit of using radio frequency identification (RFID) instead of bar coding would be:
A supplier has decided to improve its forecast accuracy by reducing the information lead time from the retailer. Which of the following actions would be most appropriate to achieve the desired result?
One of the key benefits of adopting a lean supply chain philosophy is the reduction of inventories that allow:
Which of the following product records is internationally recognized for providing detailed categorization and descriptions?
Bullwhip effect can be reduced by which of the following combinations of actions?
A manufacturer has direct relationships with its tier 1 suppliers. Which of the following supplier capabilities is a benefit to the manufacturer establishing a direct relationship with lower-tier suppliers?
Which of the following metrics would be most appropriate for a group of trading partners that is trying to gain competitive advantage through supply chain reliability?
Customer demand is 120 units per week. The company works on a 9-hour shift per day, 5-day per week basis. Each shift has a ½-hour lunch break and two 15-minute coffee breaks. The cycle time is 12 minutes. To meet demand, production must occur at the rate of one unit every:
Which of the following activities is critical to successful synchronization of supply and demand throughout a supply chain?
Using financial tools to minimize the impact of currency fluctuations is an example of what type of risk management strategy?
Which of the following activities is included in the source process of the Supply Chain Operations Reference (SCOR) model?
Which of the following actions by trading partners would be most appropriate to protect against variability in supply and demand?
Raw material costs have been rising and much of the inventory has been in-house for several months. Which of the following inventory accounting methods would maximize reported company assets?
What is the inventory turnover for a company with the following financial data?
Which of the following metrics is the most appropriate measure of supply chain responsiveness?
Which of the following outcomes is most likely a result of allocating excess capacity to a chain facility?
Which of the following technologies best enables pulling products through the supply chain?
Which of the following outcomes typically is the primary benefit from implementing a reverse logistics system?
Which of the following measures of a supply chain performance is most desirable from a stockholder perspective?
Which of the following tools is most appropriate to use to determine projects that will achieve the greatest net benefits?
A company finds that one of its warehouses is out of capacity to store products. Expanding the physical size of the warehouse is not an option. The most appropriate solution would be to increase the:
Which of the following types of alignments between extended supply chain partners will yield the highest level of competitive advantage?
After two firms have established an initial relationship to apply the principles of collaborative planning, forecasting, and replenishment (CPFR) for products, the next logical step is to:
A company is evaluating a potential supplier for a strategic, long-term relationship. Which of the following metrics would be the best indicator to assess the supplier's fiscal health and ...t potential bankruptcy?
A lack of which of the following elements is most likely to impede the implementation of a demand management system?
An organization is redesigning its processes to maximize the use of parallel operations. An expected outcome of this effort typically would include:
A shipping company investing to reduce damages due to weather conditions is an example of:
A company's annual cost of goods sold is $350 million, and inventory carrying cost is 18%. The company averages four inventory turns. The cost savings resulting from increasing inventory turns from four to six would be:
Which of the following results can be expected from sharing a common understanding of demand and consumption patterns among supply chain participants?
A company plans to maximize profitability by charging more for its products at retail locations than on its website. Which of the following segmentation strategies would best support this plan?
Which of the following attributes typically makes reverse logistics processes more complicated than outbound logistics processes?
A manufacturer of plastic components that are sold either directly or through distributors wants to identify the requirements of the end customers for each market segment. Which of the following approaches would be most appropriate?
A firm supplies a single line of products to consumers using retail stores and on-line sales, distributors, and wholesalers. Currently the firm has common pricing and response times for sales in each sales channel. Which of the following tools is most appropriate to employ to improve profitability?
Which of the following actions typically would be the first step in implementing the philosophy of customer relationship management?
Maintaining a long-term collaborative relationship with a trading partner requires:
The question below is based on the following flowchart:
Which of the following phrases most accurately describes the complete flow of demand information?
Which of the following considerations is an important supply chain design decision?
Which of the following consequences is a result of shipping directly from the point of manufacture to the customer rather than through a distribution network?
A manufacturer uses standard costing, and a potential supplier uses activity-based costing. This difference most likely will have implications for which of the following types of future decisions?
A large wholesaler formerly owned a number of delivery trucks. The wholesaler sold all of its trucks and now purchases transportation services from fleet operators. This is an example of which of the following strategies?
A company’s decision to charge different prices for the same service sold in different market segments is most likely based on which of the following metrics?
Keeping all other factors equal, a company typically will try to maintain higher service levels for products with:
Which of the following practices has improved management of the customer pipeline?
After identifying the potential causes for delays in communicating demand information up the supply chain, the trading partners should take which of the following actions?
A large manufacturer wanting to be more competitive in the global market place decided to outsource its transportation and return processing to other companies on a contractual basis. The companies providing the services would be referred to as:
Which of the following types of information would be an appropriate basis for a qualitative forecast?
Which of the following scenarios represents a correct application of the Supply-Chain Operations Reference-model (SCOR)?
A company wants to implement a system for managing environmental compliance with legislative and regulatory requirements. Which of the following sustainability tools is most appropriate?
The primary reason for a firm to pursue strategic supply chain activities is to:
A firm has identified groups of customers based on specific characteristics the customers desire from products and services the firm can provide. Characteristics include lead times, pricing tiers, and service levels. The firm is engaged in which of the following activities?
A company manufactures special products for select customers. When demand for these products drops, the manufacturer can switch the production line to a commodity-type product that can be sold on the open market at reduced terms to generate cash. The company is executing a corporate strategy that is based on:
A company has been delivering a global product that no longer appears profitable. Senior management’s best response is to:
Which of the following forecasting methods relies on the opinions of a panel of experts?
Which of the following situations is an example of inventory being held as a way to balance supply and demand?
Compared to a blanket purchase order, a supplier alliance agreement is best differentiated by:
A company that produces standardized products and sells them through retailers via a responsive transportation system has decided to expand its sales with an online store for customized products. Which of the following distribution strategies would be the most appropriate for the business-strategy change?
A company considers outsourcing its information technology support to a low-cost region on another continent. The company currently has no business presence there. Which of the following actions is most effective in helping to select a service provider?
Which of the following corporate strategies is most consistent with a flexible supply chain strategy?
A media company offers a majority of its movies through a specific distributor. The media company is beginning to produce content for a new foreign market to which the distributor has exclusive access. To maximize savings and gain entry to this new market, the media company should:
A remanufacturer of equipment is most likely to have what type of supply chain?
The process of gathering data about what customers need and ensuring that desired features are included in the design and initial planning phase of a new product or service is known as:
A firm supplies products and services to a wide variety of industries with varying requirements for responsiveness and reliability. Many customers across these industries are not satisfied with the firm’s ability to meet the lead time and on time delivery requirements. Which of the following tools is most appropriate for the firm to use to improve customer service?
The most likely benefit of implementing a collaborative transportation management system is:
Which of the following actions typically would be considered part of a reverse logistics strategy?
Which of the following organizational design choices is an example of vertical integration?
The value that logistics provides within the supply chain can best be summarized as:
A company that sells direct to industrial and commercial businesses has become successful by being responsive to the needs of its customers. The company currently produces in each country all of the products it sells in that country. Several countries in which the company operates have negotiated an agreement to establish a trading bloc. Which of the following actions by the company would be most appropriate if the agreement is implemented?
Which of the following outcomes occurs when direct shipping is used instead of a distribution network?
Which of the following factors typically is most important in successfully implementing sales and operations planning (S&OP)?
The process used to determine the impact of promotions, price discounts, and rebates on demand forecasts commonly is referred to as demand:
Potential customers of a company's new product have tight tolerance requirements. The company plans to purchase a critical component. To meet customer requirements, the company should first:
A manufacturer of consumer packaged goods with a single plant and nine regional distribution centers is considering reducing the number of distribution centers in its system. Reducing the number of distribution centers most likely will reduce fixed warehousing and the cost of:
Which of the following distribution approaches for a low-volume, high-variety product line typically will result in the highest level of customer service and the lowest total distribution costs?
What is the primary benefit of using a central storage warehouse for all components rather than using point-of-use storage?
The most appropriate reason for a business to comply with the United Nations (UN) Global Compact practices typically would be to:
Which of the following statements about the use of bar code labels for product identification in the supply chain is true?
Which of the following tools is most appropriate for understanding why products fail?
A product should be designed for a manufacturing process with the smallest number of:
A third-party logistics (3PL) provider most likely will add the greatest contributed value in the supply chain by:
A firm is assessing the risk of business disruption due to several types of natural disasters. When determining the risk of each type of disaster, the firm should consider the probability of each type of disaster and the:
A group of trading partners that uses the triple bottom line (TBL) to measure its performance is focusing on:
The diagram below shows the process of manufacturing of item D and the capacity of each operation. Each operation requires one unit from the previous step.
Which of the following is the total production throughput?
Which of the following types of competitive strategies most likely will be effective for an industry in which the product is a standardized commodity?
The process of continuous improvement can be defined best as a continuous effort to:
An organization is partnering with a supplier. The most appropriate tool to ensure that the supplier has the necessary capabilities is:
Which of the following performance indicators can be used to measure the effectiveness of a vendor-managed inventory program?
In a reverse supply chain, which of the following tools enables forecasting the usability of each part in the returned product?
Which of the following criteria are important when establishing a warehouse distribution system?
Which of the following statements about warehouse layout and storage is correct?
When determining lot sizes, consideration should be given to balancing which of the following costs?
The voice-of-the-customer (VOC) approach is used most appropriately as a way to:
Which of the following factors is crucial to advancing cooperation between customers and suppliers?