Northern Trail Outfitters (NTO) has the following systems:
Customer master-source of truth for customer information
Service cloud-customer support
Marketing cloud-marketing support
Enterprise data warehouse—business reporting
The customer data is duplicatedacross all these system and are not kept in sync. Customers are also complaining that they get repeated marketing emails and have to call into update their information.
NTO is planning to implement master data management (MDM) solution across the enterprise.
Which three data will an MDM tool solve?
Choose 3 answers
NTO has outgrown its current salesforce org and will be migrating to new org shortly. As part ofthis process NTO will be migrating all of its metadata and data. NTO’s data model in the source org has a complex relationship hierarchy with several master detail and lookup relationships across objects, which should be maintained in target org.
What 3 things should a data architect do to maintain the relationship hierarchy during migration?
Choose 3 answers:
A customer is operating in a highly reputated industry and is planning to implement SF. The customer information maintained in SF, includes the following:
Enterprise security has mandate access to be restricted to users within a specific geography and detail monitoring of user activity. Which 3 Salesforce shield capabilities should a data architect recommend? Choose 3 answers:
North Trail Outfitters (NTD) is in the process of evaluating big objects to store large amounts of asset data from an externalsystem. NTO will need to report on this asset data weekly.
Which two native tools should a data architect recommend to achieve this reporting requirement?
Universal Containers (UC) has a requirement to create an Account plan object that is related to the Account object. Each Account plan needs to have an Account object, but the accessibility requirement of the Account plan is different from the Account object. What should an Architect recommend?
Northern Trail outfitters in migrating to salesforce from a legacy CRM system that identifies the agent relationships in a look-up table.
What should the data architect do in order to migrate the data to Salesfoce?
To address different compliance requirements, such as general data protection regulation (GDPR), personally identifiable information (PII), of health insurance Portability and Accountability Act (HIPPA) andothers, a SF customer decided to categorize each data element in SF with the following:
A compliance audit would require SF admins to generate reports to manage compliance.
What should a data architect recommend to address this requirement?
Which two statements are accurate with respect to performance testing a Force.com application?
The head of sales at Get Cloudy Consulting wants to understand key relevant performance figures and helpmanagers take corrective actions where appropriate.
What is one reporting option Get Cloudy Consulting should consider?
UC has been using SF for 10 years. Lately, users have noticed, that the pages load slowly when viewing Customer and Account list view.
To mitigate, UC will implement a data archive strategy to reduce the amount of data actively loaded.
Which 2 tasks are required to define the strategy? Choose 2 answers:
Northern Trail Outfitters has these simple requirements for a data export process:
File format should be in CSV.
Process should be scheduled and run once per week.
The expert should be configurablethrough the Salesforce UI.
Which tool should a data architect leverage to accomplish these requirements?
Universal Containers (UC) is using Salesforce Sales & Service Cloud for B2C sales and customer service but they are experiencing a lot of duplicate customers in the system. Which are two recommended approaches for UC to avoid duplicate data and increase the level of data quality?
Universal Containers (UC) is in the process of selling half of its company. As part of this split, UC's main Salesforce org will be divided into two org:org A and org B, UC has delivered these requirements to its data architect
1. The data model for Org B will drastically change with different objects, fields, and picklist values.
2. Three million records will need to be migrated from org A to org B for compliance reasons.
3. The migrate will need occur within the next two month, prior to be split.
Which migrate strategy should a data architect use to successfully migrate the date?
A large multinational B2C Salesforce customer is looking to implement their distributor management application is Salesforce. the application has the following capabilities:
1.Distributor create sales order in salesforce
2.Sales order are based on productprices applicable to their region
3. Sales order are closed once they are fulfilled
4. It is decided to maintain the order in opportunity object
How should the data architect model this requirement?
NTO has decided to franchise its brand. Upon implementation, 1000 franchisees will be able to access BTO’s product information and track large customer sales and opportunities through a portal. The Franchisees will also be able to run monthly and quarterly sales reports and projections as well as view the reports in dashboards.
Which licenses does NTO need to provide these features to the Franchisees?
NTO has a loyalty program to reward repeat customers. The following conditions exists:
1.Reward levels are earned based on the amount spent during the previous 12 months.
2.The program will track every item a customer has bought and grant them points for discount.
3.The program generates 100 million records each month.
NTO customer support would like to see a summary of a customer’s recent transaction and reward level(s) they have attained.
Which solution should the data architect use to provide the information within the salesforce for the customer support agents?
A large insurance provider is looking to implement Salesforce. The following exist.
1. Multiple channel for lead acquisition
2.Duplication leads across channels
3. Poor customer experience and higher costs
On analysis, it found that there are duplicate leads that are resulting to mitigate the issues?
Universal Containers would like to remove data silos and connect their legacy CRM together with their ERP and with Salesforce. Most of their sales team has already migrated to Salesforce for daily use, although a few users are still on the old CRM until some functionality they require is completed. Which two techniques should be used for smooth interoperability now and in the future.
Universal Containers (UC) is implementing a Salesforce project with large volumes of data and daily transactions. The solution includes both real-time web service integrations and Visualforce mash -ups with back -end systems. The Salesforce Full sandbox used by the project integrates with full-scale back -end testing systems. What two types of performance testing are appropriate for this project?
Choose 2 answers
UC is using SF CRM. UC sales managers are complaining about data quality and would like to monitor and measure data quality.
Which 2 solutions should a data architect recommend to monitor and measure data quality?
Choose 2 answers.
Universal Containers (UC) has a custom discount request object set as a detail object with a custom product object as the master. There is a requirement to allow the creation of generic discount requests without the custom product object as its master record. What solution should an Architect recommend to UC?
Universal Containers (UC) is implementing Salesforce and will be using Salesforce to track customer complaints, provide white papers on products, and provide subscription based support.
Which license type will UC users need to fulfill UC's requirements?
Universal Container require all customers to provide either a phone number of an email address when registering for an account.
What should the data architect use to ensure this requirement is met?
NTO uses salesforce to manage relationships and tracksales opportunities. It has 10 million customers and 100 million opportunities. The CEO has been complaining 10 minutes to run and sometimes failed to load, throwing a time out error.
Which 3 options should help improve the dashboard performance?
Choose 3answers:
Universal Containers (UC) has a very large and complex Salesforce org with hundreds of validation rules and triggers. The triggers are responsible for system updates and data manipulation as records are created or updatesby users. A majority of the automation tool within UC’’ org were not designed to run during a data load. UC is importing 100,000 records into Salesforce across several objects over the weekend.
What should a data architect do to mitigate any unwanted results during the import?
Universal Containers (UC) is concerned that data is being corrupted daily either through negligence or maliciousness. They want to implement a backup strategy to help recover any corrupted data or data mistakenly changed or even deleted. What should the data architect consider when designing a field -level audit and recovery plan?
Universal Containers (UC) loads bulk leads and campaigns from third-party lead aggregators on a weekly and monthly basis. The expected lead record volume is 500K records per week, and the expected campaign records volume is 10K campaigns per week. After the upload, Lead records are shared with various sales agents via sharing rules and added as Campaign members via Apex triggers on Lead creation. UC agents work on leads for 6 months, but want to keep the records in the system for at least 1 year for reference.Compliance requires them to be stored for a minimum of 3 years. After that, data can be deleted. What statement is true with respect to a data archiving strategy for UC?
Universal Containers (UC) has three systems: Salesforce, a cloud -based ERP system, and an on -premise Order Management System (OMS). An architect has been tasked with creating a solution that uses Salesforce as the system of record for Leads and the OMS as the system of record for Account and Contacts. UC wants Accounts and Contacts to be able to maintain their names in each system (i.e., "John Doe" in the OMS and "Johnny Doe" in Salesforce), but wants to have a consolidated data store which links referenced records across the systems. What approach should an architect suggest so the requirements are met?
Get Cloud Consulting needs to integrate two different systems with customer records into the Salesforce Account object. So that no duplicate records are created in Salesforce, Master Data Management will be used.
An Architect needs to determine which system is the system of record on afield level.
What should the Architect do to achieve this goal?