Pre-Winter Special Sale - Limited Time 60% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: 575363r9

Welcome To DumpsPedia

Education-Cloud-Consultant Sample Questions Answers

Questions 4

A college is planning an advancement campaign and wants to create a report using Cross Filters that segments business school alumni by Household who work for Fortune 500…

Which report should the consultant create to meet the requirement?

Options:

A.

Contact and Account report

B.

Contact and Affrications report

C.

Contact and Relationships report

Buy Now
Questions 5

Where can a customer access the open-source common sprint project code repositories?

Options:

A.

Trailblazer Community

B.

Partner Community

C.

GitHub

Buy Now
Questions 6

The director of advancement at a small college requests report access for a dozen alumni volunteers who will call potential donors. The volunteers will use Customer Community Plus licenses. The consultant has set up a profile for the volunteers.

What should the consultant set up so the volunteers can create and edit reports as external users?

Options:

A.

Enable the Create and Customize Reports, Report Builder, and Edit My Reports permissions on the Volunteers profile.

B.

Create a volunteer public group and a sharing rule that grants Read permissions to reports.

C.

Create a new role for the volunteers in the role hierarchy, and grant permissions to Create and Customize Reports.

Buy Now
Questions 7

University Investment Services (UIS) is an internal department that manages the university endowment through financial investments. It operates independently of the university and only works with investment companies and financial institutions. UIS is interested in a CRM that will track investment companies, and its company Contacts, Leads, Opportunities, and Activities.

Which solution should the consultant recommend?

Options:

A.

Sales Cloud

B.

Heroku

C.

Education Data Architecture

D.

Financial Services Cloud

Buy Now
Questions 8

An institution is experiencing record locking and sharing performance issues in a Salesforce org with the Education Data Architecture (EDA). A consultant notices there are more than 10,000 child records associated to a single parent record.

Which object should the consultant review first?

Options:

A.

Accounts

B.

Relationships

C.

Affiliations

Buy Now
Questions 9

A college has a standard Salesforce environment and wants to use Student Success Hub for its undergraduate advising.

What is required to use Student Success Hub?

Options:

A.

Education Data Architecture

B.

Customer Community license

C.

Pathways

D.

Field Service

Buy Now
Questions 10

Which metric should the consultant recommend to determine whether the Implementation project is successful?

Options:

A.

Volume of emails to the office

B.

Percentage of staff logins each month

C.

Number of student phone inquiries

Buy Now
Questions 11

A university wants to use Education Cloud for student Advertising and support services.

After enabling Education Cloud and Student Success, what should the consultant do next to set up the org?

Options:

A.

Turn on Care Plans

B.

Enable Academia operations.

C.

Check the permission set licenses.

Buy Now
Questions 12

An institution has centralized email communications for alumni. Departments across the university should only be able to view their team's content.

What should a consultant recommend to meet this requirement?

Options:

A.

Salesforce Data Management Platform

B.

Einstein Account-Based Marketing

C.

Pardot Business Unit

D.

Marketing Cloud Business Unit

Buy Now
Questions 13

The Alumni Association is interested in using Education Cloud to support its operations. The Association tracks what engages alumni and their hobbies.

Which Education Cloud feature should the consultant recommend?

Options:

A.

Interest Tags

B.

Relationships

C.

Activity Timeline

Buy Now
Questions 14

A school district is reopening after global pandemic. It has an existing Salesforce org configured with the K-12 Architecture kit. The school district wants to leverage Work.com Command Center for schools in its existing org.

What should the consultant advise?

Options:

A.

Work.com Command Center operates in a separate org.

B.

Install Work.com Command Center in existing org.

C.

Leverage Student Success Hub.

D.

Use third-party app from AppExchange.

Buy Now
Questions 15

Which best practice should a consultant recommend to promote utilization of Salesforce in an Education Cloud deployment?

Options:

A.

Use Chatter to publicly recognize early adopters.

B.

Send a sponsor engagement communication.

C.

Enable Salesforce Celebration in Path.

D.

Create a Slack group on the day of deployment.

Buy Now
Questions 16

A consultant has been working with a university to build a new student services solution using Salesforce. The consultant is preparing for User

Acceptance Testing.

Which item should be excluded from the testing scope?

Options:

A.

User experience in production

B.

Large data volumes

C.

Data load simulation

D.

Average versus peak performance

Buy Now
Questions 17

The Accessible Education office needs to track accommodations made for students disability and accessibility needs.

How should the consultant design the Salesforce environment to meet the requirement?

Options:

A.

Use the Behavior Response object.

B.

Leverage the Attribute object.

C.

Configure a custom object.

D.

Create custom fields on the Contact object.

Buy Now
Questions 18

An academic advisor is preparing for a meeting with a student. The advisor wants to review the classes associated with the student's course ofstudy toensure the student is on track for gradualto review the academic options with the using Salesforce.

Which functionality should a consultant recommend?

Options:

A.

Academic program

B.

pathways

C.

Affiliation

Buy Now
Questions 19

A customer wants to install the Education Data Architecture (EDA) into their existing Salesforce org.

How should the consultant prepare for implementation?

Options:

A.

Choose a middleware tool to integrate EDA.

B.

Build applicable API customizations.

C.

Export all existing Salesforce data.

D.

Map Salesforce custom objects to EDA objects.

Buy Now
Questions 20

An Admissions Department is evaluating data analytics tools to help determine the likelihood that accepted students will enroll at its school.

Which solution should the consultant recommend?

Options:

A.

Advisor Link Pathways

B.

Tableau Prep Builder

C.

Einstein Next Best Action

D.

Einstein Prediction Builder

Buy Now
Questions 21

A large university has a Career Service Center that provides career advice to current students and alumni. Staff provide advice ...... the phone, via email and face-to-face. Students and alumni are served on a first come, first served basis and are rarely assigned to a specific advisor.

What should the consultant recommend to meet the requirement?

Options:

A.

Success Teams

B.

Queue Management

C.

Appointment Scheduling

D.

Assignment Rules

Buy Now
Questions 22

A college is interested in a Salesforce.org Open Source Common project they read about on the Power of Us Hub. The college wants to know the benefits of an open source solution supported by the Open Source Commons.

What is one benefit of Open Source Common Projects the consultant can share with the college?

Choose 1 answer.

Options:

A.

Projects are owned solely by Salesforce.org.

B.

Projects focus on replacing paid solutions.

C.

Projects go through a Salesforce Security review.

D.

Projects allow only a few participants.

Buy Now
Questions 23

A college is experiencing a disconnect between the Advancement and Finance departments which causes a delay in the allocation of donations. The college wants to synchronize fundraising data between these two offices.

Which solution should a consultant recommend?

Options:

A.

Financial Services Cloud

B.

Payment Services

C.

Accounting Subledger

Buy Now
Questions 24

The Advancement office wants to replace its legacy system with Salesforce and has hired a consultant to help build a CRM strategy.

Which recommendation should the consultant make to meet this requirement?

Options:

A.

Implement Nonprofit Success Pack (NPSP).

B.

Start solution design during a discovery session.

C.

Prioritize the organization's initiatives.

Buy Now
Questions 25

The director of finance needs a solution that aligns pledges and donations captured in Salesforce with Gift Entry Manager (GEM) with the institution's finance system.

Which solution should the consultant recommend to meet the requirement?

Options:

A.

Use the Bulk API.

B.

Use Salesforce Connect.

C.

Install Accounting Subledger.

D.

Install Outbound Fund Module.

Buy Now
Questions 26

A private school wants to use Salesforce to manage students, their parents, staff operations, and fundraising. The school wants to use the Education Data Architecture (EDA) and to create Giving Pages.

What is a compatibility consideration the consultant should discuss with the school?

Options:

A.

Accounting Subledger is installed.

B.

Elevate is incompatible with Advisor Link.

C.

Gift Entry Manager is required.

D.

Person Accounts must be enabled.

Buy Now
Questions 27

The Dean of the Business school has a dashboard that displays the application yield by program, geographic distribution of applicants, and recruitment pipeline. The Dean wants the same reports for program directors. Sharing settings have been configured so program directors can only see recruitment and application information for their own program.

How can the consultant meet the business requirement?

Options:

A.

Check the Let Dashboard Viewers Choose Whom They View the Dashboard As on the Dean's dashboard.

B.

Set View Dashboard As to the Dean and share it with program directors.

C.

Add a dashboard filter to the Dean's dashboard and save it to All Folders.

D.

Set View Dashboard As to the dashboard viewer and share it with program directors.

Buy Now
Questions 28

Career Services wants to import internship information from a spreadsheet into Salesforce. Student contact and educational information is populated from the Student Information System (SIS) to Salesforce. The spreadsheet has a list of interns, their student ID numbers, their email addresses, company phone numbers, company names, and start and end dates.

Which external ID should the consultant recommend to match spreadsheet information with the Salesforce Contact record?

Options:

A.

Email address

B.

Student number

C.

Company name

D.

Company phone

Buy Now
Questions 29

A university plans to implement Advisor Link for approximately 90,000 students. The university needs to populate data from the student information system (SIS) to Salesforce. The data exported from SIS needs to be automatically modified to correspond to values in Salesforce.

Which integration approach should the consultant recommend?

Options:

A.

Lightning Connect

B.

Salesforce Data Import Wizard

C.

ETL tool

D.

Salesforce Data Loader

Buy Now
Questions 30

An Advancement office wants a declaratively configured, public-facing form that creates data in Salesforce.

Which solution should the consultant recommend to meet the requirement?

Options:

A.

An app on the AppExchange

B.

Process Builder

C.

Email-to-case

Buy Now
Questions 31

A university's strategic goal is to improve its MBA program rankings. A data point that influences the MBA program ranking is acceptance percentage. The school has asked a consultant to help it reach the goal, and increase prospective student engagement across multiple channels.

What should the consultant recommend?

Options:

A.

Leverage Advisor Link to advise them on the application yield.

B.

Use Education Cloud to replicate the current systems and processes.

C.

Implement Marketing Cloud to manage recruitment campaigns.

D.

Implement Pardot Lead Scoring to find well qualified students.

Buy Now
Questions 32

A university is working with a consultant to install and configure the Education Data Architecture (EDA). The university uses the Default Account Model. The university wants accounts to include the first and last name of each contact at the time the contact is created.

Which action should the consultant take in EDA Settings to meet this requirement?

Options:

A.

Select the Run Backfill button.

B.

Edit Administrative Account Name Format.

C.

Set the Account Model to Household.

Buy Now
Questions 33

A school district needs to track special education student grades, attendance, and program enrollments and capture e-signatures from parents and legal guardians.

Which two solutions should the consultant recommend to meet the requirement?

Choose 2 answers.

Options:

A.

Salesforce CPQ

B.

K-12 Architecture Kit

C.

Third-party application

D.

Nonprofit Success Pack

Buy Now
Questions 34

The Alumni Relations department wants to track alumni and its chapter memberships. The department wants to easily see the

Primary Chapter on the Contact record. The system admin prefers to use the standard features that are available with Education Data

Architecture (EDA).

Which step should the consultant take to meet this requirement?

Options:

A.

Create an Affiliation mapping to the Primary Chapter field in EDA Settings.

B.

Create an Affiliation record type for Alumni Chapter and a custom field for the Primary Chapter on the Contact record.

C.

Create a custom picklist value for Alumni Chapter on the Affiliation object.

Buy Now
Questions 35

The Advancement office plans to use Salesforce and Marketing Cloud to engage its alumni, donors, and university supporters. The marketing staff and advancement officers want to retain all contact data and email activity, including Individual Email Result (IER) data. The system admins and CRM team want to avoid unnecessary data storage.

Which data management strategy should the consultant consider?

Options:

A.

Move old data out of the CRM into a data warehouse.

B.

Create aForce.comQuery Plan for old data.

C.

Use Data Studio to process old data.

Buy Now
Questions 36

A partner wants to self-certify that its app complies with Education Data Architecture (EDA) readiness. The partner needs to certify that its solution is compatible with EDA, or if it duplicates EDA functionality, that it is properly documented and abides by conventions for key EDA objects.

What are two key objects used with EDA?

Choose 2 answers.

Options:

A.

Opportunity

B.

Affiliation

C.

Account

D.

Attribute

Buy Now
Questions 37

The Executive Education department plans to use the Education Data Architecture (EDA) for prospective and current students. The system admin wants to map prospects and students’ employers to the standard Account field in Salesforce.

Which action should the consultant recommend instead?

Options:

A.

Populate the employer Affiliation record in the Primary Business Organization field.

B.

Select Administrative as the Default Account Model in EDA Settings.

C.

Select Organization as the Default Account Model in EDA Settings.

Buy Now
Questions 38

A university uses the Education Data Architecture (EDA) to manage its prospective and current students. The student Contact Mailing Address fields and records are populated in Salesforce through an integration with an external system.

What should the consultant recommend?

Options:

A.

Disable address-related Trigger Handler records.

B.

Disable all EDA and custom Trigger Handler records.

C.

Set record-level trigger firing based on the Account record type.

D.

Set the Default Account Model to Administrative.

Buy Now
Questions 39

A university is implementing a student community and rolling it out to 20,000 students. The IT manager is concerned about the large increase in users accessing the system at any one time.

Which step should the consultant recommend?

Options:

A.

Identify areas that may impact governor limits.

B.

Log a case with Salesforce Support to increase limits.

C.

Leverage MuleSoft Anypoint Platform.

Buy Now
Questions 40

The Advancement team at a large university needs a solution for digitization volunteer events. Currently, the team manages volunteer opportunities and shift sign-ups using multiple spreadsheets.

Which solution should a consultant recommend?

Options:

A.

Event Monitoring

B.

A third-party app

C.

Process Builder

Buy Now
Questions 41

The IT department at a university has asked its consultant to build a Salesforce integration strategy.

Which integration consideration should the consultant outline?

Options:

A.

Data element

B.

Salesforce license type

C.

Sandbox environment

Buy Now
Questions 42

A university has a Study Abroad office that is required to collect student documentation such as visa, passport, vaccinations, and other information. The university is using a spreadsheet to manage this information, and wants to track it in Salesforce.

Which EDA object should a consultant use to meet this requirement?

Options:

A.

Program Plan

B.

Success Team

C.

Attribute

D.

Affiliation

Buy Now
Questions 43

An elementary school wants to implement an out-of-the-box solution to track enrollments by grade.

Which solution should the consultant recommend?

Options:

A.

K-12 Architecture Kit

B.

Nonprofit Success Pack

C.

Education Data Architecture

D.

Program Management Module

Buy Now
Questions 44

A university is implementing a student community and rolling it out to 20,000 students. The IT manager is concerned about the large increase in users accessing the system at any one time.

Which step should the consultant recommend?

Options:

A.

Use a third-party testing automation tool.

B.

Develop a Performance Testing Strategy.

C.

Log a case with Salesforce Support to increase limits.

Buy Now
Questions 45

The Advancement department wants to extend its Salesforce environment to support event management, including registration pages, ticketing, and agenda-building functionality.

Which solution should the consultant recommend?

Options:

A.

App on the AppExchange

B.

Elevate and Giving Pages

C.

Gift Entry Manager

D.

Event Monitoring

Buy Now
Questions 46

A large university is planning to release a new recruitment and admissions solution using Salesforce. The university is closely evaluating a launch window in conjunction with the campus calendar.

Where should the university confirm the Salesforce product release dates that could impact the timeline?

Options:

A.

Trailhead

B.

Salesforce Trust website

C.

Setup Menu

D.

partner Community

Buy Now
Questions 47

An institution's Office of Career Services wants a solution that allows students to schedule appointments with any available .......... directly from a portal.

Which feature should the consultant recommend to meet the requirement?

Options:

A.

Email to Case

B.

Success Teams

C.

Advising Pools

D.

Early Alerts

Buy Now
Questions 48

A consultant is considering disabling certain configurations to optimize the data import of a large volume of student records into a university’s Salesforce environment with the Education Data.

Which configuration should the consultant retain during the data import?

Options:

A.

Workflow rules

B.

Sharing rules

C.

Role hierarchy

Buy Now
Questions 49

A consultant is setting up Student Success Hub for a university. A Contact record has already been created for a student.

Which two steps should a consultant take to set up a student in Student Success Hub?

Choose 2 answers

Options:

A.

Create a Student Case record.

B.

Create a User record.

C.

Create a Household Account record.

D.

Create an Administrative Account record.

Buy Now
Questions 50

A college wants to create a resource for its Center of Excellence (CoE) where users can vote on suggestions and ...............................

What should a consultant create to meet the requirement?

Options:

A.

Public Group

B.

Success Team

C.

Chatter group

D.

Queue

Buy Now
Questions 51

The Executive Education department uses Salesforce to track sales of custom education programs to corporations and organizations. The department director needs to know the pipeline of custom programs.

How should the consultant meet this business requirement?

Options:

A.

Create custom report type.

B.

Use an Opportunity report.

C.

Set up an Affiliations report.

D.

Configure a list view.

Buy Now
Questions 52

A university system purchased Salesforce and wants to move to an enterprise model for all of the schools in the system. The university needs to track students both as individuals and as part of a household. The Recruitment and Admissions office also wants to track events, the event locations, and the event vendors.

Which account model should the consultant recommend?

Options:

A.

Education Data Architecture (EDA) Account Model

B.

Person Account Model

C.

Standard Account Model

Buy Now
Questions 53

A university's IT department is setting up an integration between the student information system (SIS) and the Education Data Architecture (EDA). The SIS integration will send students' academic major, status, and dates.

Which Salesforce object should this be mapped to?

Options:

A.

Course Connection

B.

Education History

C.

A Program Enrollment

Buy Now
Questions 54

The Advancements Office wants Salesforce to automatically create a supporters' score based on their donation amount, giving capacity, giving history, and relationship type to the university.

Which Salesforce solution should the consultant recommend?

Options:

A.

Tableau CRM

B.

Nonprofit Success Pack

C.

Einstein Prediction Builder

D.

Insights Platform Data Integrity

Buy Now
Questions 55

An Admissions office is using Education Cloud to manage its student application review process. The office needs to make sure students cannot edit applications after the submission deadline.

Which two features could the consultant use to meet this requirement?

Options:

A.

OmnlStudio FlexCard and validation rule

B.

OmniStudio FlexCard and sharing rule

C.

Standard Decision Matrix and custom trigger

Buy Now
Questions 56

A consultant is working with a university in Spain that will be using the Education Data Architecture (EDA).

Which of these considerations about translating EDA into Spanish should the consultant discuss with the university?

Options:

A.

EDA picklist values are restricted to the organization's default language.

B.

EDA picklist values for reciprocal Relationships need to be translated manually.

C.

Spanish is a platform-only language in EDA.

Buy Now
Questions 57

A university's IT department and its consultant are integrating data from the Student Information System (SIS) to the Education Data Architecture (EDA). Advisors need to see a student's primary course of study.

Which object in EDA indicate a student's major?

Options:

A.

Education History

B.

Relationship

C.

Program Plan Requirement

D.

Program Enrollment

Buy Now
Questions 58

A Recruitment department wants to centralize its recruitment efforts and application operations, and engage with students through social channels like WhatsApp.

Which solution should the consultant recommend?

Options:

A.

Slack

B.

Admissions Connect

C.

Student Success Bots

Buy Now
Questions 59

A university providers corporate training options to local businesses. The university wants to offer a seamless experience to students and allow them to select and purchase available courses.

Which solution should the consultant recommend to meet the requirement?

Options:

A.

Salesforce CPQ

B.

Financial Service Cloud

C.

Salesforce File

D.

A third-party app

Buy Now
Questions 60

A university completed its first implementation of Salesforce. The university wants to deliver additional functionality in smaller units through an iterative process. New functions will be enhanced and refined based on feedback.

Which approach should the consultant recommend?

Options:

A.

Agile

B.

Work Breakdown Structure

C.

Waterfall

Buy Now
Questions 61

The Director of Advising wants to understand what students say are the most common reasons for scheduling advising appointments.

What should the consultant include in a report to meet the requirement?

Options:

A.

Case Reason

B.

Appointment Topic

C.

Alert Reason

Buy Now
Questions 62

A customer wants to learn more aboutSalesforce.orgsolutions built by the community.

Which resource should a consultant recommend?

Options:

A.

Trailblazer Community: Open Source Commons & Community Sprints

B.

Product Documentation: Is a Pro Bono Project the Right Fit?

C.

Trailblazer Community: Cumulus I (CCI)

Buy Now
Questions 63

Recruiters at an institution are evaluating tools to enhance their email. They want to see when a student has opened an email or clicked on a link. Recruiters also want to insert time slots directly from their calendar into an email and allow students to choose the meeting time.

Which solution should the consultant recommend?

Options:

A.

Gmail Integration

B.

Custom automation

C.

Einstein Activity Capture

D.

Salesforce Inbox

Buy Now
Questions 64

The Financial Aid department of a college uses Student Success Hub. Students need the ability to schedule an appointment with any financial aid advisor.

Which object should the consultant configure in Student Success Hub to meet this requirement?

Options:

A.

Advising Pools

B.

Public Groups

C.

EDA Relationships

Buy Now
Questions 65

A university plans to use a sandbox for staff training. Since sandbox environments contain personal information, the university needs a solution that will keep sensitive information anonymous.

What should the consultant recommend to ensure that student information remains private?

Options:

A.

Salesforce Data Mask

B.

Formula Fields

C.

Event Monitoring

D.

Salesforce Shield

Buy Now
Exam Code: Education-Cloud-Consultant
Exam Name: Salesforce Certified Education Cloud Consultant Exam (SU24)
Last Update: Sep 30, 2024
Questions: 215
$64  $159.99
$48  $119.99
$40  $99.99
buy now Education-Cloud-Consultant