Summer Special Sale - Limited Time 60% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: 575363r9

Welcome To DumpsPedia

Financial-Services-Cloud Sample Questions Answers

Questions 4

The Compliant Data Sharing (CDS) feature lets administrators and compliance managers configure advanced data-sharing rules so that they can improve compliance with regulations and company policies.

Which three things should be considered when implementing CDS in Financial Services Cloud (FSC)?

Options:

A.

To disable CDS for an object, any Participant Roles associated with that object must be deleted first.

B.

CDS in FSC allows record owners to grant access to their records to other FSC users.

C.

CDS can only be applied to FSC objects and Account and Opportunity objects.

D.

To get the benefits of CDS, administrators must set organization-wide sharing settings for supported objects to the Private access model.

E.

Users above the record owner in the Role Hierarchy and non-record owners with Edit access granted through CDS have the same ability/access as record owners,

Buy Now
Questions 5

How should developers configure customized nodes for display in the Actionable Relationship Center (ARC)?

Options:

A.

Reference the Lightning web component in the Display properties of the custom ARC relationship graph.

B.

Select Use Flex Card from the node Display tab to show the node in a Flex Card

C.

Reference the flex Card in the Display properties of the custom ARC relationship graph.

D.

Select Omni Script from the node Actions tab to show the node in an Omni Script.

Buy Now
Questions 6

Cumulus Cloud Bank needs help onboarding new customers. The business process requires updating the Know Your Customer (KYC) document checklist and performing internal tasks in a predefined order. However, during an internal audit, it was found that bankers often miss these tasks and still move to the next stage of the onboarding process.

What should a consultant recommend?

Options:

A.

Create an after-save trigger to generate reminder tasks.

B.

Utilize Chatter notifications for reminders.

C.

Utilize Action Plan and Action INan Template.

D.

Utilize Financial Services Clouc flag Templates to flag missing items.

Buy Now
Questions 7

Users at Lake Bank have been creating multiple events for once in a lifetime event such as birth. What should an Administrator do to prevent users from accidentally creating more than one event of such an event type?

Options:

A.

Create an Apex trigger that will prevent the saving of multiple one-time events

B.

Select the Unique checkbox on the picklist value for the Event Type field on the Person Life Event object

C.

Remove user’s ability to create one-time events

D.

Create a validation rule that will stop the user if they attempt to add multiple one-time events.

Buy Now
Questions 8

Cumulus Cloud Bank is asking the consultant to explain some tools available to integrate Salesforce into several of its back-end/core systems.

Which three capabilities should a consultant recommend?

Options:

A.

Industry Integration Solutions with the MuleSoft Anypoint Platform

B.

Data Processing Engine

C.

OmniStudio Integration Procedures

D.

Data Consumption Framework

E.

OmniStudio DataRaptors

Buy Now
Questions 9

A financial services company needs a custom field for reporting when relating two business accounts to each other. Which object should the administrator configure the custom field on?

Options:

A.

Contact-Contact Relationship

B.

Account

C.

Account Account Relationship

D.

Account Contact\Relationship

Buy Now
Questions 10

A financial services company is migrating a legacy customer relationship management system to Financial Services Cloud (FSC). The company is requesting that its consulting partner introduce specific customer interaction features mapped to its business processes.

What should the consultant consider when introducing the FSC features?

Options:

A.

If there is a business process for tracking the customer life events and milestones, and timely reminding of opportunities, the Action Plan component is recommended to use.

B.

If there is a business process for limiting role-based data visibility, the Interaction Summaries component is recommended to use.

C.

If there is a business process for taking detailed notes for client meetings and adding action items, the Action Plan component is recommended to use.

D.

If there is a business process for showing common interests and needs across the company's clients, the Interaction Summaries component is recommended to use.

Buy Now
Questions 11

An insurance company aims to improve a call center's productivity. A detailed analysis discovered that agents spend a lot of time capturing data while adding and updating beneficiary details. Capturing premium payment details (payment date and frequency) is another time-consuming task. Which action should a Financial Services Cloud consultant take to resolve the issue?

Options:

A.

Utilize Insurance Flow Templates.

B.

Create an Action Plan Template for capturing beneficiary data and payment information.

C.

Provide a better user interface by building Lightning web components for beneficiary data and payment information.

D.

Install an Insurance Data AppExchange package.

Buy Now
Questions 12

Lake Tahoe Bank has been using Sales Cloud to support the business to consumer (B2C) activities. The VP of IT wants a better and more flexible data model that can support his B2C Banking use cases. He is considering upgrading to Financial Services Cloud, using Person Accounts. Which 2 of these statements are true for the Financial Services Cloud Person Account Data Model?

Options:

A.

Person Accounts can be merged with Business Accounts in Financial Services Cloud

B.

To share a Person Account record the admin will need to create sharing rules Account and Contact objects

C.

The Person Account record type can be used when a client is an agent for a broker firm that is doing business with the Financial Institution.

D.

The Person Account is a virtual object displaying data from Accounts and Contacts objects. It represents all aspects of the person and includes D data such date of birth or tax ID number.

E.

The Person Account model uses the standard Account object to hold all of the details about a person The Account object has been extended " with custom fields and a Person Account Record Type

Buy Now
Questions 13

How can the Salesforce Admin change the configuration to summarize Financial Goals at the household level?

Options:

A.

Add a custom Rollup By Lookup (RBL) rule.

B.

Financial Goals can not be summarized at the household level.

C.

Create a formula field and add it to the Account page layout

D.

Update the selection in "Activities & Objects to Roll Up' to indude Financial Goals

Buy Now
Questions 14

A Salesforce Admin is configuring a new Action Plan Template. One task in that template needs to be picked up by the next available Advisor. What assignment logic should the Admin use when configuring this template task?

Options:

A.

Action Plan Creator

B.

Specific User

C.

Account Team

D.

Role

E.

Queues

Buy Now
Questions 15

What benefits do Flows for Financial Services Cloud offer to support customer onboarding? (Choose Two)

Options:

A.

Flows enable customers to schedule appointments via customer communities, mobile apps. or websites.

B.

Flows provide step-by-step guidance for common service requests, such as change of address, or change of beneficiary, without the need to * navigate to different screens.

C.

Flows systematically capture and visualize important customer Life Events to drive more personalized and need-based engagements.

D.

Flows enable customers to book appointments with the nght specialist at the right time and place through self-service scheduling

E.

Flows enable customers to schedule appointments via customer communities, motxie apps. or websites.

Buy Now
Questions 16

The Salesforce Admin of Lake Tahoe Wealth Management Company needs to update an

existing, published Action Plan Template to accommodate a change in the firm’s annual

client review process. What steps should the Admin take to make that change?

Options:

A.

Edit the published Action Plan Template directly.

B.

Set the Action Plan Template to “Inactive” and then make changes to the template, as necessary.

C.

Clone the existing Action Plan Template and make any necessary changes on the new Action Plan Template.

Buy Now
Questions 17

A wealth advisor is trying to relate a client to their attorney using the Add Contact option on the relationship tree but can't find any reciprocal roles displayed in the related role lookup. What are two reasons for this?

Options:

A.

The user should be using the Member Relationship button under the Actionable Relationship Center.

B.

Reciprocal roles have not been created in the org.

C.

Sharing rules have not been set up for reciprocal roles.

D.

The user should be using the Edit Group button to access reciprocal roles.

Buy Now
Questions 18

Lake Tahoe Bank is rolling out Financial Services Cloud and the VP of IT is concerned about the cost of the licenses. The System Admin recommends using restricted licenses for users that need only limited access to Financial Service Cloud features. Which Financial Services Cloud permission set license enables user access to a license with contractual restrictions for Financial Services Cloud and can be used to grant restricted access to users like Bank Tellers?

Options:

A.

Financial Services Cloud Standard

B.

Client Segmentation

C.

Financial Service Cloud Basic

D.

Financial Service Cloud Extension

Buy Now
Questions 19

A Financial Services Cloud (FSC) administrator wants to create a new FSC permission set that includes the Access Interest Tags for Financial Services Cloud permission.

Which two permission sets should be cloned to create this new permission set and give access to interest tags?

Options:

A.

FSC Foundations permission set

B.

FSC Extension permission set

C.

FSC Standard permission set

D.

FSC Basic permission set

Buy Now
Questions 20

Cumulus Insurance has a franchise business model with a large number of franchisees who operate independently but report to regional managers who are Cumulus employees. The company would like the franchise owners and their employees to have access to the Cumulus Salesforce Financial Services Cloud (FSC) instance. The company plans to use the Role Hierarchy and sharing rules to implement this. What should the architect at Cumulus Insurance be aware of for this solution?

Options:

A.

Franchise users will need to switch their browsers to a platform that supports Lightning Web Components.

B.

Salesforce FSC only allows 1,024 public groups.

C.

The administrator can define up to 300 total sharing rules for each object.

D.

Franchise users can have multiple roles in the hierarchy.

Buy Now
Questions 21

Omni Script represents processes with fast, personalized, and consistent responses. This type extends the metadata type and inherits its full name field. To use the Omni Script metadata type, what should the administrator enable in the Salesforce org?

Options:

A.

Discovery Framework

B.

Lightning Experience for Financial Services Cloud

C.

Custom Domain

D.

Einstein Relationship Insights

Buy Now
Questions 22

In Financial Services Cloud, what is the criteria for commas and symbols to be displayed correctly on the Financial Account Summary component?

Options:

A.

User currency must match org default currency.

B.

Account currency must match org default currency.

C.

User's locale must match user's currency.

D.

User's locale and language must match user's currency.

Buy Now
Questions 23

Lake Tahoe Bank branch manager Sue Barry wants to encourage all Personal Bankers to use Action Plans to capture repeatable tasks and automate the task sequences, improving collaboration and productivity. Which three of the following statements about Action Plans are true?

Options:

A.

When you work with Action Plans, you first create Action Plan Templates

B.

Action Plans require a monthly license fee per user

C.

Action Plans can be used to schedule appointments with the Bankers

D.

Action Plans make it easy to create reports and dashboards, so you can monitor progress and ensure compliance

E.

Action Plans can be used to automatically assign task owners and deadlines for specific client engagements

Buy Now
Questions 24

A Financial Services Cloud (FSC) administrator is assigning permission set licenses to users, including personal bankers. Which permission set license is recommended for this set of users?

Options:

A.

FSC Foundations permission set license

B.

FSC Basic permission set license

C.

FSC Extension permission set license

D.

FSC Standard permission set license

Buy Now
Questions 25

A bank needs help with many of its processes taking too long to complete. Many of its challenges are due to issues with handoffs between teams. The challenges also include users transferring control to the wrong person or team or forgetting to transfer it at all.

Which two Financial Services Cloud capabilities should help address these challenges?

Options:

A.

Action Plans

B.

Financial Accounts

C.

Omni Scripts

D.

Roll-up Summaries

Buy Now
Questions 26

Lake Tahoe Bank is implementing Financial Services Cloud. The bank's new business processes require that Financial Advisors can add individuals to more than one Group or Household using Multiple Relationship Groups. Where do Admins enable Multiple Relationship Groups?

Options:

A.

Object Settings

B.

Custom Settings

C.

Lightning Page Editor

D.

Profiles

Buy Now
Questions 27

What are two language-related limitations of Financial Services Cloud?

Options:

A.

Predefined reciprocal roles are available only in English.

B.

Custom component labels are supported only in English.

C.

Referral record type labels are supported only in English.

D.

Flows are available only in English.

Buy Now
Questions 28

The Salesforce Administrator for Lake Tahoe Bank is receiving a report that a members Financial Account Balances are not adding up to the Financial Summary field in the related Household. Which two steps should the admin take to troubleshoot the issue?

Options:

A.

Ensure the Primary Group flag in the Account record is checked.

B.

Ensure RollUpByLookup Configuration is Active

C.

Ensure a RollUpByLookup batch job is scheduled to run every 15 mins.

D.

Ensure that the member is the Primary Member in that Household

E.

Ensure the reported Household is the Primary Group for the member

Buy Now
Questions 29

Scott Adams calls his Personal Banker Hank Burton to apply for a loan to buy a boat. Hanks wants to refer Scott to the loan department, but the current process is manual and time-consuming. Hank is asking the bank's System Administrator to automate Referral creation in Salesforce. How can the Admin speed up and simplify Referral creation?

Options:

A.

Write a trigger to create Referrals from a 'Create Referral* button.

B.

Use the Case process and create Cases with Case Type 'Referrar'.

C.

Use Global Action To create Referrals.

D.

Use

Buy Now
Questions 30

Which step is required to give a group of users access to a Financial Deal?

Options:

A.

Change organization-wide defaults (OWD) sharing on the Financial Deal object to Public Read/Write.

B.

Create a Financial Deal permission set and assign it to the users that should have access to Financial Deals.

C.

Share a financial deal record with a group by adding them as participants to the record from the Financial Deal Participants related list,

D.

Update Industries Settings to give users access to the Financial Dew object.

Buy Now
Questions 31

Agents for an insurance company need to know the current and past weather conditions when creating customer claims. The consultant implements a Flex Card for weather conditions in the console to ensure the agents can access the information. The Flex Card needs to provide fields extracted from a weather API and an account field from Salesforce.

Which method should the consultant use, according to best practices?

Options:

A.

APEX classes

B.

Streaming API

C.

Data Raptor Extract

D.

Integration Procedure

Buy Now
Questions 32

The Salesforce Administrator at Lake Tahoe Bank is asked at make modifications to the

Salesforce org to allow for more than one people being joint owners on a Financial Account. What will be the recommended approach to model this requirement?

Options:

A.

Map the primary owner and one joint owner to the Financial Account, because FSC, supports only two joint account owners.

B.

Map additional owners using the Financial Account Role.

C.

Map additional owners using the Actionable Relationship Center.

D.

Create lookup fields on the Financial Account object to support additional owners

Buy Now
Questions 33

How should developers configure customized nodes for display in Actionable Relationship Center (ARC)?

Options:

A.

Select Use FlexCard from the node Display tab to show the node in a FlexCar

B.

Reference the Lightning web component in the Display properties of the custom ARC relationship graph.

C.

Select OmniScript from the node Actions tab U^jhow the node in an OmniScript.

D.

Reference the FlexCard in the Display properties of the custom ARC relationship graph.

Buy Now
Questions 34

A large insurance company hired a consulting firm to improve customer experiences for customers that want to complete standard processes online, such as getting an insurance quote or submitting a claim.

Which three standard Insurance Platform components can digitally enable these core insurance operations?

Options:

A.

Policy Administration

B.

Claims Management

C.

Quote, Rate, and Apply

D.

Quote Creathqn Toolbox

E.

MobileClaimSubmission

Buy Now
Questions 35

Which three insurance processes are managed by the Policy Administration component?

Options:

A.

Payments

B.

Approvals

C.

Commissions

D.

Underwriting

E.

Endorsements

Buy Now
Questions 36

A consultant is configuring a demo for a customer but cannot create new residential loan application records. What is prohibiting the consultant from creating a new residential loan application?

Options:

A.

The Residential Loan Application flow was not enabled in the setup.

B.

The administrator did not enable "Allow Mortgage Access" in Setup.

C.

The user does not have "Mortgage User" checked in their user record.

D.

The administrator did not assign the Mortgage permission set to the user.

Buy Now
Questions 37

Which two statements are true for a Group in Financial Services Cloud?

Options:

A.

Financial Services Cloud includes a group record type for households

B.

A group is a type of account record that people and businesses can be related to through the Financial Account relationship object

C.

A group is a type of account record that people and businesses can be related to through the account contact relationship object.

D.

Financial Services Cloud includes a group record type for businesses

Buy Now
Questions 38

A consultant advising Cumulus Bank wants to ensure that the bank is compliant with Identity Verification Regulations when customers contact the bank.

Which two features should a consultant leverage to design this business process?

Options:

A.

Omni Studio

B.

Process Builder

C.

Discovery Framework

D.

Screen Flows

Buy Now
Questions 39

Which three types of preassembled flows can be utilized from the Financial Services Cloud (FSC) packages and the Lightning Flow for FSC package?

Options:

A.

Institutional Banking flow

B.

Mortgage flow

C.

Insurance flow

D.

Retail Banking flows

E.

Commercial Banking flow

Buy Now
Questions 40

While working for an insurance client implementing Financial Services Cloud, an API integration between Salesforce and a risk control system has been configured. The consultant is asked to ensure the correct profiles and permissions were set up for this connection. Which two steps should the consultant take?

Options:

A.

Update the System Administrator profile to include the API Only User.

B.

Create a dedicated Integration User.

C.

Assign the integration user to the System Administrator profile.

D.

Create a new custom profile and ensure API Only is selected.

Buy Now
Questions 41

Which three permission sets grant access or extend permissions for record alerts in Financial Services Cloud (FSC)?

Options:

A.

OmniStudio Admin permission set

B.

FSC Standard permission set

C.

FSC Foundations permission set

D.

FSC Basic permission set

E.

OmniStudio User permission set

Buy Now
Questions 42

A Bank of the Future customer calls the bank to update the address on their account. The call center agent handling the call needs to enter a new address into the system. The agent enters the new contact information using an OmniScript and then needs to generate a prefilled PDF with the new address that can be shared with the customer.

Which two OmniStudio tools should a consultant recommend to generate the prefilled PDF?

Options:

A.

OmniStudio Action Document Generation

B.

Calculation Procedure

C.

DataRaptor

D.

Integration Procedure

Buy Now
Questions 43

An asset management firm that is moving to Salesforce from its old CRM wants to be able to bring over its client data on drivers’ licenses and passports. 55m 058

Which Financial Services Cloud object should a consultant recommend?

Options:

A.

Document Checklist Item

B.

Received Document

C.

Identification Document

D.

Identity Document

Buy Now
Questions 44

Lake Tahoe Bank allows more than two owners on Financial Accounts. The Salesforce Admin wants to make sure that balances are rolled up to all joint owner's primary Households. Which 2 options does the Salesforce Admin have to accomplish this?

Options:

A.

Enable all RBL (Rollup By Lookup) rules to ensure the balances are rolled up to the household level.

B.

Enable the 'Enable Rollup Summary' in custom settings

C.

Create custom RBL (Rollup By Lookup) rules to rollup the joint owner balances.

D.

Disable RBL (Rollup By Lookup) rules that rollup balances using joint owner on Financial Account.

E.

Enable RBL (Rollup By Lookup) rules that rollup balances using Financial Account Role for joint owners.

Buy Now
Questions 45

Lake Tahoe Bank wants to onboard a client digitally and without asking the client for information that the bank already has on file. The process has multiple steps and can have branching (conditional) logic that asks for different information depending on the responses. Which Salesforce feature should be used for this digital onboarding process?

Options:

A.

Aclion Plans

B.

Financial Goals

C.

Actionable Relationship Center

D.

Flows

Buy Now
Questions 46

What step is required to give users access to the Financial Services Cloud Commercial Banking features?

Options:

A.

Update Industries Settings to give users access to the Commercial Banking Console Lightning app.

B.

Assign permission sets to give users access to the Commercial Banking Console Lightning app.

C.

Update the user profiles to give users access to Financial Services Cloud objects

D.

Install the Commercial Banking Managed Package

Buy Now
Questions 47

Which Salesforce Financial Services Cloud feature enables financial advisors to track and manage client accounts?

Options:

A.

Financial accounts management

B.

Performance reporting

C.

Client onboarding

D.

Opportunity management

Buy Now
Questions 48

How should developers configure customized nodes for display in ARC?

Options:

A.

Select Use LWC from the node Display tab to show the node in a Lightning Web Component

B.

Reference the Lightning WebComponent in the Display properties of the custom ARC relationship graph

C.

Select Use FlexCard from the node Display tab to show the node in a FlexCard

D.

Reference the FlexCard in the Display properties of the custom ARC relationship graph

Buy Now
Questions 49

A financial services company wants to track different categories of financial accounts in its org. Relationship managers must be able to see all of these financial accounts in one place on the customer's Account record page grouped by categories.

Which three steps should an administrator take to configure the Financial Account object and the Account Lightning record page to meet the design?

Options:

A.

Add the Financial Account List component to the Account Lightning record page.

B.

Configure the Financial Account List components for each required category.

C.

Create Account lookup fields on the Financial Account object to link the Financial Accounts to an Account.

D.

Create a custom picklist on the Financial Account object to track the Typ

E.

Configure Financial Account record types to match the required categories.

Buy Now
Questions 50

To access Financial Services Cloud Lightning Components "My Domain" must be enabled. How does the System Admin accomplish this?

Options:

A.

Register a subdomam using the My Domain wizard and then deploy it

B.

Open a case with Salesforce Support

C.

Enable Communities

D.

Go to Custom Settings and edit the Industries Settings

Buy Now
Questions 51

Cumulus Cloud Bank, a major financial services provider, has engaged Salesforce Professional Services to transform its operations with Financial Services Cloud (FSC). The Addams family are wealth management clients with the following relationships:

• The wife and her husband are part of the Addams Household.

The wife is the primary member, and together the couple run the Addams Charitable Trust.

• The wife is also part of the Symonds Household with her father as the primary member. Which tool should the Salesforce FSC consultant recommend so a wealth manager could make sense of this complex data to provide impeccable service to the Addams family and discover new business opportunities?

Options:

A.

Data Filtering and Sorting in Tableau Desktop

B.

Financial Services Cloud Einstein

C.

Data Visualization with Marketing Cloud Intelligence

D.

Actionable Relationship Center (ARC), an advanced visualization engine

Buy Now
Exam Code: Financial-Services-Cloud
Exam Name: Salesforce Financial Services Cloud (FSC) Accredited Professional (AP) Exam (SP24)
Last Update: Jun 20, 2024
Questions: 170
$64  $159.99
$48  $119.99
$40  $99.99
buy now Financial-Services-Cloud