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A disrupted transaction case records account information using a page property. Account information is recorded at the time the case is created and does not update when the case is further processed. Account information is stored in an external system and accessed by a data page.
How do you configure the account information page?
How do you route an assignment so that any available member of the department can perform the t ask?
A developer configures a button with the action set as shown in the following image.
A development team plans to enhance functionality of an existing application by changing several user interface rules. The team would like to pilot the enhancements to a small group of users before rolling the changes out to the entire user base. What approach maximizes reuse and maintainability?
A reservation process allows customers to reserve a flight, hotel room, and rental car as part of a travel itinerary. Which configuration displays a Select flight insurance check box only when the itinerary includes a flight?
How do you reference the State property on an Address page group with the index Home?
With Pega's Situational Layer Cake approach, how do you configure a regional variation for Human Resources (HR) time off cases?
Which two requirements demonstrate the need to configure correspondence? (Choose Two)
University admission application cases automatically advance in the case life cycle if the application standardized test scores are above a certain threshold.
The threshold is determined each year based on the provided national average score.
Which two configurations, when applied together, support this requirement? (Choose Two.)
An insurance claim case type is defined as follows: lf the Review claim step is configured to set
the status to Pending-Investigation, when is the status of the case set to Pending-Investigation?
A library application used by staff creates a book request case when a member wishes toborrow one or more books. As part of the case process, the application shows the staff a readonly list of outstanding past-due books to remind the member to return late books, select the Data page definition for this use case.
Which three statements arc true about DevOps practices in pega priority. (Choose three)
A business architect has developed a new process for a case type. To verify that the UI elements collect the expected results, you want to test the process and the fields. Which two configurations, when used together, allow you to record a set of interactions and save the test results to verify process functionality? (Choose Two)
Employees submit time-off requests that must be approved by their manager. If the requested time off is extended beyond three weeks, the manager, director, and a member of human resources (HR) must approve the request. Which two configurations, when applied in combination, achieve this behavior? (Choose Two)
A reservation process allows customers to reserve a flight, hotel room, and rental car as partof a travel itinerary. Which configuration displays a check box to allow users to select travel insurance only if the itinerary includes a flight?
A travel authorization requires approvals from the requestor's manager, division VP, and possibly an accountant based on the total amount. Which configuration satisfies this use case?
A customer wants to copy the contents of a previous order to their current order.What rule type doyou use to copy the order contents?
You are creating a case type to process job applications for a large corporation. Jobapplications for security positions require a physical assessment in addition to the standard criminal background check. The physical assessment can occur before or after the background check. How do you configure a case type to achieve the required behavior?
A help desk ticket case type is defined as follows:
If the Process ticket step is configured to set the status to Pending-Triage, when is the status of the case set to Pending-Triage?
Select each Application Design Requirement on the left and drag it to the appropriate Design Approach on the right
Application design requirement
1. Display only relevant fields for a given task
2. Help the user perform an expected task
3. Record the justification for an action taken on case
4. Alert the user of a pending assignment
A moving company provides customers with a tool that recommends a moving vehicle based on the number of bedrooms in their current living space and whether they are planning to move heavy furniture like bed frames, mattresses, or couches. Based on the customer inputs, a decision table presents the customer with a recommendation.
Which two configurations do you use together to build the decision table? (Choose Two)
You want your application to have consistent styling across portals. You want the
backgroundcolor of all buttons in your application to be blue. You want the background color of the buttons to be easily updated in case corporate branding changes. Which attribute do you modify to set the background color?
In which two of the following situations would you simulate an integration? (Choose Two)
. Users can select a check box to subscribe to a text messaging service. Selecting the check box displays a field for a user to enter a mobile phone number.
How do you configure the application to display a field for entering a mobile phone number only when the check box is selected?
You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office. How do you configure the list report in order to create the pie chart?
A hotel booking application allows customers to change rooms after making a reservation. Each room's status in each hotel is stored on a data page sourced from an external database table.
Which two configuration options, when applied in combination, do you use to update the
database table when a customer changes rooms? (Choose Two)
Select each description on the left and drag it to the correct property mode on the right.
An accident claim case creates a vehicle claim case for each vehicle involved in an accident. Which two configurations prevent the accident claim case from resolving before all vehicle claims are resolved? (Choose Two)
Identify the two requirements that are satisfied by using a data transform. (Choose two.)
You are configuring duplicate case search logic in a case type. How do you ensure that resolved cases are not evaluated as potential duplicates?
A customer calls to apply for a new bank account. The customer service representative (CSR) needs to perform an assignment named Select Account Type. During the discussion, the customer can request written information regarding different account types.
Select the case lifecycle design that satisfies this requirement.
You are configuring routing for a customer warranty service request. All warranty
servicerequests are routed to the warranty resolution group except for warranty service requests for betanrelease product that requires review by the vice president of service. How do you configure assignment routing to review warranty service requests?
You configure a service level to adjust assignment urgency to 100 when the goal interval lapses.
How does assignment urgency impact the deadline and passed deadline intervals?
Based on security factors, which two options are considered strong passwords? (Choose Two)
. When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process.
What task do you perform to implement this requirement?
Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?
In a claims application customers can file home insurance claims. Each claims contains a list of items of loss. Depending on the situation, some claims… investigated for potential fraud in parallel to the actual claim process.
Which two case types do you create to support this scenario? (Choose two.)
Select the three benefits of using Direct Capture of Objectives (DCO). (Choose Three)
Select each Process Step Description on the left and drag it to the appropriate Process Step on the right.
Hospital staff members enter appointment details including relevant patient information, diagnoses, lab orders, and prescribed medication. This information is aggregated in the Patient visit summary view. The patient receives a copy of this view through email. Which two configurations, when applied in combination, achieve this behavior? (Choose Two)
A car insurance quote requires a view for potential customers to enter information to process the request. What are two primary decisions to make before you add fields to the view? (Choose Two)
As part of the case design, after someone completes a purchase, the application should send a confirmation email. How do you design the case life cycle to send the email?
You create an application to track package deliveries. Choose three elements that are essential for this application. (Choose Three)
A form listing nearby restaurants has four columns:
Restaurant name
Restaurant location
Thumbnail image of the seating area
Make reservation (check box)
You want to ensure that users have the information they need to make a reservation regardless of screen size. When viewed on a small screen, you do not need to display the images.
What three configuration steps do you take to support this requirement? (Choose Three)
You are configuring an accident claim case for an automobile insurance company with two child cases as illustrated. How do you suspend the Accident Claim case processing until the Vehicle Damage and Body Injury cases are resolved?
Customers on a hotel booking application can add additional amenities to their reservation. The application displays a view with the available amenities, descriptions and costs. To reduce scrolling, the content is organized into multiple areas. Each area is accessed using a drop down menu that lists each amenity.
How do you configure the user interface to improve access to the content and achieve the business requirement described?
A developer discovers that a calculated property value is returning an unexpected result.
Which two features of the Trace tool allow you to diagnose the problem without affecting application performed? (Choose Two.)
While testing a business process to approve an expense report, you receive an error. Which toolallows you to review the rule execution to determine the source of the error?
A stakeholder prefers to group a set of existing actions into a multistep form. Which work item do you create in Agile workbench to address this change request?
A home loan application requires approvals from the Legal team manager and the Finance team manager. The Legal team manager must approve before the Finance team manager. How do you configure this requirement?
You create an application for employees to submit timesheets. Employees enter
work, vacation, and sick time for a particular week. On the entry form, employees see a summary of the total hours entered. After the employee submits the timesheet, the application displays remaining vacation and sick time for the employee. You configure the user view that displays remaining vacation and sick time. The balance calculates by subtracting the vacation time and sick time for the week from the current vacation and sick time balances. Which configuration option is used to summarize the remaining vacation and sick time?
A case type for voiceover requests includes two tasks: Edit Script and Record Script. Your team has been asked to route Edit Script tasks to editors and Record Script tasks to actors.
Which approach fulfills this requirement?
In the Answer Area, select the appropriate configuration type for each use case.
An international online car parts business wants customers to find parts for any vehicle easily. You are asked to implement the following requirement: Customers muse select a make, model, and year to initiate a vehicle-specific search. How do you configure the data storage in the application to implement the requirement?
A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and World Status. You must sort the cases so the case with the most recent create date appears at the top of the list and descends in order.
How do you design the report definition to support this requirement?
Which two control types allow you to display three balance transfer offers on a form with a single control, to prevent the customer from selecting more than one offer? (Choose Two)
In an application that sells office supplies, the Payment view displays order items and collects payment information. In the Payment section rule, the order items are grouped in a dynamic layout. You find out later that the Order Summary view must also display the order items.
How do you configure the Ul so that the order items display is shared between the Payment
view and Order Summary view?
A bookseller maintains a database of more than 10,000 book titles. You have been asked to configure a form that a allow users to select a book by title.
How do you configure the form?
Which piece of application content do you localize by using a Field Value rule?
TESTED 21 Jan 2025
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