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PHRca Sample Questions Answers

Questions 4

There are seven stages of internal consulting that a HR Professional must be familiar with. Consider this scenario: Mark is a HR Professional for hisorganization. He is meeting with Tammy and Tammy's supervisor Eric to learn about a conflict between Tammy and Eric. Mark wants to understand both parties before addressing the scenario. Which of the seven stages is Mark, Tammy, and Eric participating in?

Options:

A.

Developing recommendations

B.

Implementing

C.

Exploring the situation

D.

Gaining agreement to the project plan

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Questions 5

You are a HR Professional for your organization. You have presented an idea to your staff. The staff members then discuss their ideas based on your presentation. All of theideas are recorded and collectively ranked from most important to least important (or some other ordinal scale). Through this process a selection or forecast can be made for the organization. What forecasting technique have you used in this scenario?

Options:

A.

Nominal group technique

B.

Ratio analysis

C.

Brainstorming

D.

Delphi Technique

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Questions 6

Which of the following is a term used to describe efforts made by a downsizing company to help former employees through the transition to new jobs and help them re-orientate to the job market?

Options:

A.

Duty of diligence

B.

Exit interview

C.

Utility function

D.

Outplacement

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Questions 7

You are a HR Professional for yourorganization and you're preparing your team for a series of interviews. You want the team to be familiar with the validity types you'll use and encourage in the series of interviews. One of the requirements in the interview process for a graphic designer is, for the graphic designer to use a software program and to create a simple brochure. This is an example of what type of validity?

Options:

A.

Construct-related validity

B.

Predictive validity

C.

Criterion-related validity

D.

Content validity

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Questions 8

What is the time limit for filing a charge of discrimination with the EEOC?

Options:

A.

90 days

B.

60 days

C.

180 days

D.

30 days

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Questions 9

what nonmathematical forecasting technique uses rounds ofanonymous surveys among participants to determine consensus on the direction of employment trends, candidate selection, or other forecasting topics?

Options:

A.

Delphi Technique

B.

Qualitative forecast

C.

Management forecast

D.

Trend analysis

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Questions 10

If a union wants to organize, it typically moves through five steps to the organizing process. Which step of union organization would require the union to collect at least 30 percent of signed authorization cards from employees?

Options:

A.

Confirm interest

B.

The campaign

C.

Make a connection

D.

Obtain recognition

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Questions 11

Which one of the following best describes Progressive discipline?

Options:

A.

Discussion of substandard performance, written warning, final written warning, termination.

B.

Series of documents of employee's incompetence or insubordination that precedes an employee's termination.

C.

Discussion of substandard performance, verbal warning, written warning, and final written warning.

D.

Series of documents of employee's substandard performance prior to each step of discipline or termination.

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Questions 12

As an HR Professional you should be familiar with the terminology, practices, and rules governing union-based strikes. An organization utilizes union labor and non-union labor in their operations. The union goes on a strike; so the organization shifts work to the non-union labor to offset the effects of the strike. If the union labor decides to picket the operations of the non-union labor, what term is assigned to this process?

Options:

A.

Double Breasting Picketing

B.

Common situs picketing

C.

Wildcat strikes

D.

Sympathy strike

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Questions 13

Which of the following Acts provides benefits to coal miners?

Options:

A.

Black Lung Benefits Act

B.

Federal Employees Compensation Act

C.

Occupational Safety and Health Act

D.

Sarbanes-Oxley Act

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Questions 14

Which one of the following is the best example of a disparate treatment of discrimination?

Options:

A.

All project team members are asked to take turnskeeping meeting minutes in a rotation.

B.

The meeting minutes will be kept by both men and women in a rotation.

C.

The meeting minutes will be kept by female members of the project team because they have neater handwriting.

D.

All junior project team members are required to take turns keeping meeting minutes in a rotation.

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Questions 15

Heather's organization works with a labor union work force. Heather has heard rumors that the union has been trying to create a hot cargo agreement with a supplier. What is a hot cargo agreement?

Options:

A.

It's an agreement thatan employer will stop doing business with a non-union business.

B.

It's a threat that the union will slow down processing orders for non-union shops.

C.

It's an agreement to rush orders for union-based businesses.

D.

It forces suppliers to join the union.

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Questions 16

An employee with a bachelor's degree, an employee who speaks English as a second language, and an individual over the age of 40 are all examples of what?

Options:

A.

A diverse work group

B.

Effective knowledge management programs

C.

Non-discriminatory hiring practices

D.

Protected class groups

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Questions 17

The doctrine of ________________ negligence was used to mitigate the employer's responsibility if the worker's actions contributed in any way to the injury.

Options:

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Questions 18

You are the HR Professional for your organization and you're completing a turnover analysis. You're considering that over the past year your organization has employed 1,238 employees and during that same periodyour organization has terminated 56 employees. Based on this information what is your organization's turnover for the past year?

Options:

A.

56

B.

Significantly lower than average

C.

22

D.

Moderately low

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Questions 19

Herb is the HR Professional for hisorganization. He is preparing to hire a new employee, Hans, to the firm. Herb has asked Hans to agree, in writing, to mandatory arbitration as part of the employment offer. What does this agreement mean?

Options:

A.

It means that Hans and the organization must settle all disputes, if any arise, through a neutral third party rather than through a lawsuit.

B.

It means that Hans must file all legal complaints with the organization's attorney, before filing a lawsuit against the organization.

C.

It means that Herb'sfirm can research Hans to determine if he's had any lawsuits.

D.

It means that Hans cannot work for competitors without the written permission of the employer.

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Questions 20

The GHFCorporation is looking to hire four software developers. The average pay for software developers, with the desired skill set, is $76,000. The GHF Corporation believes that by offering $80,000 for the starting salary they'll attract better performers than their competitors. What is this scenario an example of?

Options:

A.

Lagging the market

B.

Leading the market

C.

Matching the market

D.

Beating the market

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Questions 21

As an HR Professional you must recognize, and be aware of several pieces of legislation that affects your performance as an HR Professional. Which one of the following acts used the terminology "work now, grieve later" to describe the urgency of performing work?

Options:

A.

Clayton Act

B.

National Labor Relations Act

C.

Railway Labor Act

D.

National Industrial Recovery Act

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Questions 22

As an HR Professional you must address risk in the work place. There are two general categories of risk: pure risk and business risk. Which one of the following is an example of pure risk?

Options:

A.

Loss of investment

B.

Loss of life or limb

C.

Safety training for workers in construction

D.

Fines and penalties for breaking regulations

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Questions 23

On November 13, 2000 CFR Part 60-2 was revised to address affirmative action to make the rules more accessible and easier to implement. Which of the following statements is not part of this significant update to the Affirmative Action program in CFR Part 60-2?

Options:

A.

Reduced the number of additional required elements of the written Affirmative Action Plan from 10 to 4

B.

Reaffirmed that affirmative action isn't to establish quotes, but to create goals

C.

Granted employers with fewer than 100employees, permission to prepare a job group analysis that uses EEO-1 categories as job groups

D.

Workforce analysis was replaced with a one-page organizational profile

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Questions 24

You are the HR Professional for your organization and you have been asked to hire a project manager. Theaverage market salary for the project management position, you have available is $87,500. Which one of the following salaries would be indicative of lagging the market?

Options:

A.

$79,000

B.

$101,000

C.

$87,500

D.

$88,000

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Questions 25

Which of the following are established by Fair Labor Standards Act (FLSA) of 1938? Each correct answer represents a complete solution. Choose three.

Options:

A.

Criteria for exempt and nonexempt employees

B.

Minimum wage requirement

C.

Laws for protecting American children against labor exploitation

D.

Health insurance requirement

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Questions 26

As an HR Professional you must be familiar with several different lawsuits and their affect on human resource practices today. What legal case found that a test that has an adverse impact on a protected class is still lawful as long as the test can be shown to be valid and job related?

Options:

A.

Washington versus Davis, 1976

B.

Griggs versus Duke Power, 1971

C.

McDonnell Douglas Corp. versus Green, 1973

D.

Albemarle Paper versus Moody, 1975

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Questions 27

Which of the following is comprised of any employee payments not associated with wages and salaries?

Options:

A.

Non-monetary compensation

B.

Direct compensation

C.

Indirect compensation

D.

Monetary compensation

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Questions 28

Job fulfillment from working with a talented peer group is an example of which of the following types of compensation?

Options:

A.

Monetary

B.

Intrinsic

C.

Extrinsic

D.

Total rewards

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Questions 29

You are an HR Professional for your organization. Your organizationemploys 120 people in the United States. You are required to file the EEO-1 report for your organization by what date?

Options:

A.

April 15 of each year

B.

The anniversary date of your organization reaching 100 employees

C.

January 1 of each year

D.

September30 of each year

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Questions 30

During a unionizing campaign, management may do which of the following in response to union allegations?

Options:

A.

Ask employees what the union is saying about the company.

B.

Point out the consequences of unionization based on past facts.

C.

Encourage nonunion employees to talk about the reasons they don't want the union.

D.

Tell employees that the company will have to move the jobs to another country if the union is elected.Answer:

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Questions 31

Your organization has 80 full-time employees. Management has recently informed you that they have sold their business and they'll be releasing all employees in the organization. Based on the Worker Adjustment and Retraining Notification Act of 1988, how many days must management give in writing to the employees of this organization before the mass layoff?

Options:

A.

60 days

B.

120 days

C.

Zero days

D.

30 days

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Questions 32

Your organization is aiming toreduce costs by stopping wastes in the production cycle. The company has created a plan that will reward employees 50 percent of the savings from the waste stoppage. What type of compensation plan is your organization offering to employees in this instance?

Options:

A.

This is an example of a team incentive

B.

This is an example of profit sharing

C.

This is an example of gainsharing

D.

This is an example of a short-term incentive

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Questions 33

If a union wants to organize, it typically moves through five steps to the organizing process. Which one of the following is not one of the five stages of unionization of work force?

Options:

A.

The financing

B.

The campaign

C.

Obtaining recognition

D.

The election

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Questions 34

Which of the following damages an individual's reputation in the community?

Options:

A.

Quid pro quo

B.

Vicarious liability

C.

Defamation

D.

Constructive Discharge

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Questions 35

Which of the following are the key components of gainsharing? Each correct answer represents a complete solution. Choose three.

Options:

A.

The organization and the employees share the financial gains.

B.

If goals for improvements are met, employees and managers share the success.

C.

Managers and employees provide their part of salary for charity.

D.

Employees and management work together for reviewingorganizational performance.

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Questions 36

Anorganization would like to hire a 15-year old for some duties in their business. Which one of the following rules would be breaking the requirements of the child labor provisions of the FLSA?

Options:

A.

Non-school hours only

B.

4 hours per school day

C.

8 hours in a non-school day

D.

18 hours per school week

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Questions 37

Which of the following are non-monetary rewards that a company can provide to its employees?

Options:

A.

Recognition

B.

Opportunity to learn

C.

Flexible hours

D.

Cash compensation

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