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SPHR Sample Questions Answers

Questions 4

Which of the following is a form of simulation training?

Options:

A.

Self study

B.

Distance learning

C.

Vestibule training

D.

Demonstration

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Questions 5

Professionals, craft workers, and laborers/helpers have what in common?

Options:

A.

They are all examples of protected-class individuals.

B.

They are all job categories on the EEO-1 report.

C.

They are all classifications for defining exempt workers.

D.

They are all examples of types of labor unions.

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Questions 6

Which of the following moves an entire function out of the organization to be handled by a company specializing in the function?

Options:

A.

Corporate restructuring

B.

Outsourcing

C.

Payrolling

D.

Professional employer organization (PEO)

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Questions 7

Which of the following Acts provides protection to workers in the event of mass layoffs or plant closings?

Options:

A.

WARN

B.

BLBA

C.

FECA

D.

OSHA

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Questions 8

Participants in a training program are asked to log in to a website at their convenience, watch a video lecture, and take a quiz. This is an example of which of the following types of training?

Options:

A.

Asynchronous

B.

The Delphi technique

C.

Vestibule

D.

Mobile learning

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Questions 9

Before selecting an HRIS system, which of the following questions should be answered?

Options:

A.

All of the above.

B.

What information will be converted to the HRIS?

C.

Who will have access to the information stored in the HRIS?

D.

How will the HRIS be accessed?

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Questions 10

Federal legislation does not specifically prohibit disparate treatment of caregivers, but claims of disparate treatment for employees caring for elders, children, or disabled family members increased 450 percent between 1990 and 2005. On what basis are these claims filed?

Each correct answer represents a complete solution. Choose all that apply.

Options:

A.

Americans with Disabilities Act

B.

Family Medical Leave Act

C.

Dvis-Bacon Act

D.

Title VII

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Questions 11

In which of the following situations was the HR manager incorrect in their handling of FMLA medical certification?

Options:

A.

The employer disagreed with the certification by the employee's doctor, so it paid to have the employee seen by a second provider.

B.

The employee was given 5 calendar days to provide medical certification.

C.

The employer had its own medical certification that it used, but it contained information identical to the DOL's WH-380 form.

D.

None of the above options were incorrect.

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Questions 12

A reduced FMLA leave schedule means which of the following?

  • Accurate records of time off are maintained.
  • The employee is absent from work multiple times for the same illness or injury.
  • The employee works fewer hours each day or week.
  • The employee's leave schedule is disruptive to the work schedule.

Options:

A.

Accurate records of time off are maintained.

B.

The employee is absent from work multiple times for the same illness or injury.

C.

The employee works fewer hours each day or week.

D.

The employee's leave schedule is disruptive to the work schedule.

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Questions 13

Drag and drop the steps of negligent hiring in the proper sequence.

Options:

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Questions 14

Which of the following is one that encourages individual employee self esteem?

Options:

A.

Intrinsic reward

B.

Non-monetary compensation

C.

Extrinsic reward

D.

Monetary compensation

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Questions 15

Which of the following is a communication that damages an individual's reputation in the community, preventing them from obtaining employment?

Options:

A.

Duty of loyalty

B.

Constructive discharge

C.

Defamation

D.

Gainsharing

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Questions 16

Which employee growth and assessment program is characterized by performance objectives?

Options:

A.

Continuous-feedback program

B.

Management by objectives (MBO)

C.

Skills-based performance assessment

D.

Behavioral-based performance assessment

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Questions 17

An effective progressive disciplinary process begins with which of the following?

Options:

A.

A written warning

B.

A verbal warning

C.

A suspension

D.

Coaching or counseling

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Questions 18

The Americans with Disabilities Act of 1990 identifies an individual with a disability, as a person who has one or more of the following characteristics except for which one?

Options:

A.

Is regarded as having such impairment that substantially limits one or more major life activities

B.

Has a physical or mental impairment that substantially limits one or more major life activities

C.

Has a record of such impairment that substantially limits one or more major life activities

D.

Is believed by employers that an individual having a physical or mental impairment substantially limits one or more major employment activities

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Questions 19

Which of the following interview questions is unlawful?

Options:

A.

Tell me about a time you disagreed with your boss about a course of action.

B.

Are you a U.S. citizen?

C.

If you were an animal, what kind of animal would you be?

D.

Any job offer made will be contingent on a medical exam. Are you willing to undergo one if we offer you the job?

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Questions 20

Which of the following ensures that employees working in different locations are paid at rates competitive in the labor market for specific jobs and locations?

Options:

A.

Geographic pay

B.

Base pay

C.

Hazard pay

D.

Call-back pay

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Questions 21

Calculate the training cost per employee using the following data: $2,000 for the training design and facilitator; $2,500 for the facility; 20 full-time employees (40 hours per week) and 10 part-time employees (20 hours per week).

Options:

A.

$300

B.

$200

C.

$180

D.

$150

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Questions 22

Which of the following includes payments made to employees that are associated with wages and salaries?

Options:

A.

Non-monetary compensation

B.

Monetary compensation

C.

Direct compensation

D.

Extrinsic reward

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Questions 23

Roberta's company routinely tests all employees for illegal drug usage. Juan is refusing to participate in the drug test because he is an employee with a physical impairment that substantially limits his major life activities. Juan insists that the drug testing is a violation of the ADA's restrictions on medical examinations. Does the ADA prohibit illegal drug testing?

Options:

A.

Yes. All medical examinations are prohibited from employees covered by the ADA.

B.

No. The ADA does restrict medical examinations related to the disability, but not for tests for illegal drugs.

C.

No. The ADA does not restrict medical examinations as part of the law.

D.

Yes. All medical examinations are prohibited from employees that an employer has deemed a participant of the ADA program.

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Questions 24

Which of the following types of interview is structured to cover specific areas related to the job requirements?

Options:

A.

Stress interview

B.

Patterned interview

C.

Panel interview

D.

Structured interview

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Questions 25

Strategic recruitment activities include all of the following except which one?

Options:

A.

Labor market analysis

B.

The design of total rewards packages

C.

Employee referral programs

D.

Defining the employer brand

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Questions 26

Which of the following is the process used to identify and determine duties associated with a particular job?

Options:

A.

Job analysis

B.

Job description

C.

Needs assessment

D.

Risk acceptance

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Questions 27

In which of the following types of interview does the interviewer ask broad questions and allow the candidate to guide the conversation?

Options:

A.

Structured interview

B.

Nondirective interview

C.

Stress interview

D.

Panel interview

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Questions 28

Which of the following is the enforcement agency for civil rights?

Options:

A.

Equal Employment Opportunity Commission (EEOC)

B.

Department of Labor (DOL)

C.

Wage and Hour Division

D.

Employment Standards Administration

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Questions 29

Which of the following moves an entire work process out of the organization to be handled by a company specializing in the work process?

Options:

A.

Acquisition

B.

Merger

C.

Outsourcing

D.

Job sharing

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Questions 30

Which of the following decisions result in a workforce reduction or transfer of employees to other jobs?

Options:

A.

Offshoring

B.

Workforce expansion

C.

Corporate restructuring

D.

Workforce reduction

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Questions 31

Mentoring involves which of the following?

Options:

A.

Someone who takes a personal interest in an individual's career and who guides and sponsors the individual

B.

Someone whose goal is to develop an employee in a particular area

C.

Someone who monitors an employee's performance in doing their job

D.

Someone who provides training in areas of interest to an employee

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Questions 32

A training session involved asking a group of participants to answer questions related to how Aflac Insurance used a duck to successfully launch its brand. This was an example of which of the following types of training?

Options:

A.

Vestibule

B.

Case study

C.

Facilitation

D.

Socratic seminar

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Questions 33

Which of the following is not a BFOQ?

Options:

A.

A lingerie catalog hires only female models.

B.

A synagogue hiring a new rabbi requires that the rabbi be Jewish.

C.

A swimming club requires that the men's changing-room attendant be male.

D.

A retail store in a predominantly Asian neighborhood advertises for Asian clerks.

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Questions 34

On November 13, 2000 CFR Part 60-2 was revised to address affirmative action to make the rules more accessible and easier to implement. Which of the following statements is not part of this significant update to the Affirmative Action program in CFR Part 60-2?

Options:

A.

Reaffirmed that affirmative action isn't to establish quotes, but to create goals

B.

Workforce analysis was replaced with a one-page organizational profile

C.

Granted employers with fewer than 100 employees, permission to prepare a job group analysis that uses EEO-1 categories as job groups

D.

Reduced the number of additional required elements of the written Affirmative Action Plan from 10 to 4

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Questions 35

John's organization has collected several applications for an employment position within his organization. The data collected from these applications must be kept secure and private, especially in light of the Privacy Act of what year?

Options:

A.

2007

B.

1964

C.

1968

D.

1974

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Questions 36

Which of the following is a certain block of time during the work week when employees perform work related duties?

Options:

A.

Interval

B.

Shift

C.

Shift premium

D.

Base pay

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Questions 37

Which of the following tests is designed to measure an individual's knowledge and ability to apply skills in various areas, such as mathematics, typing, etc?

Options:

A.

Integrity test

B.

Personality test

C.

Aptitude test

D.

Cognitive Ability Test

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Questions 38

Which of the following would be the best choice of a profit-sharing plan if the employer wishes to improve organizational productivity through shared management and employee efforts?

Options:

A.

nuses

B.

Gainsharing

C.

Improshare

D.

Employee Stock Purchase Plan

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Questions 39

Which of the following collects data from employers throughout the United States in order to put this information on its website?

Options:

A.

Bureau of Labor Statistics (BLS)

B.

National Labor Relations Act (NLRA)

C.

Office of Federal Contract Compliance Programs (OFCCP)

D.

Equal Employment Opportunity Commission (EEOC)

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Questions 40

You are the Senior HR Professional for your organization and you're leading a workshop on HR practices for your department. Your first topic is the Davis Bacon Act. What did the Davis Bacon Act accomplish?

Options:

A.

It established the minimum retirement age of 65.

B.

It established the minimum working age to be 15.

C.

It was the first legislation to regulate minimum wages.

D.

It abolished the requirements for workers to be forced to retire.

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Questions 41

HR participates in the strategic planning process by doing which of the following?

Options:

A.

Providing expertise

B.

Identifying strategic goals

C.

Formulating the strategy

D.

Scanning the environment

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Questions 42

You are an HR Professional for your organization. You and your supervisor are reviewing the EEO reporting requirements for your company to comply with the reports your firm should file. Which EEO Report is a survey, collected every other year on even calendar years?

Options:

A.

EEO-4 Report

B.

EEO-5 Report

C.

EEO-1 Report

D.

EEO-3 Report

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Questions 43

Which of the following is not required by IRCA?

Options:

A.

That an I-9 form be completed for all new hires within 3 days of hire

B.

That employer comply with IRCA in good faith

C.

That I-9 forms be maintained for all employees

D.

That copies of documents presented for employment eligibility be maintained

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Questions 44

As an HR Professional you should be familiar with the terminology, practices, and rules governing union-based strikes. What is the ally doctrine?

Options:

A.

A union may expand upon its primary picketing activity to include employers who are allies of the primary employer.

B.

A union may serve as an ally to another striking union by allowing their members to join the picket against the primary employer.

C.

A secondary boycott occurs when a union tries to compel an employer.

D.

Employers cannot force friends, colleagues, and family members into joining a union picket. Allies of the picketing union can allow allies into the picket line.

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Questions 45

After conducting a risk assessment, what can you do to protect the company against any identified risks?

Options:

A.

Identify policies that are applied inconsistently throughout the organization.

B.

Present management with a plan for reducing the risks.

C.

Develop a plan to reduce the risks.

D.

Obtain employment practices liability insurance.

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Questions 46

Fill in the blank with the appropriate qualitative analysis technique.

The_____________ group technique is a structured meeting format designed to elicit participation from all members of the group in order to arrive at the best possible solution to the problem at hand.

Options:

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Questions 47

Maslow's hierarchy of needs does not include the following need:

Options:

A.

Safety

B.

Growth

C.

Self-actualization

D.

Social

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Questions 48

Ethics, offshoring, data security, and philanthropy are all examples of HR's role in which of the following functions?

Options:

A.

Workforce planning

B.

Technology development

C.

Corporate responsibility

D.

Strategic planning

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Questions 49

Which of the following is NOT a basic business structure in the United States?

Options:

A.

Partnership

B.

Sole proprietorship

C.

Limited liability company (LLC)

D.

Incorporated

E.

Corporation

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Questions 50

Holly is the HR Professional for her organization and she's examining the type of exemptions for computer employees. What is the minimum rate that the computer employee must earn to be considered exempt?

Options:

A.

$31.23 per hour

B.

$45.33 per hour

C.

$27.63 per hour

D.

$17.03 per hour

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Questions 51

Check the possible communication delivery methods in the top-down communication and bottom-up communication.

Options:

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Questions 52

Which of the following is NOT a types of partnership arrangements?

Options:

A.

Joint venture

B.

Limited profit partner

C.

General partnership

D.

Limited partnership

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Questions 53

Which of the following is the way in which the goods or service will be produced?

Options:

A.

Cost control

B.

Production layout

C.

Inventory management

D.

Quality management

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Questions 54

Which one of the following statements is true of a hostile work environment?

Options:

A.

Only a supervisor can create a hostile work environment.

B.

A grievance procedure/policy against discrimination protects employers from hostile work environment claims.

C.

When a single incident of unwanted touching occurs, a hostile work environment has been created.

D.

A hostile work environment may be created when an individual witnesses the ongoing harassment of a co-worker.

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Questions 55

As an HR Professional in your organization, you need to be familiar with designing interview questions that are valid. Which type of validity is demonstrated by the job requirement of the applicant being able to design a web page in a particular software program your company uses?

Options:

A.

Predictive validity

B.

Construct validity

C.

Criterion-Related validity

D.

Content validity

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Questions 56

What is the time limit for filing a charge of discrimination with the EEOC?

Options:

A.

180 days

B.

30 days

C.

60 days

D.

90 days

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Questions 57

What is an employer's responsibility when workplace conditions pose a threat to an unborn child?

Options:

A.

Do nothing. It is up to employees to protect their unborn children.

B.

Allow only sterile employees to work in jobs that pose a threat to unborn children.

C.

Advise the employee of the potential threat, and allow the employee to make the decision.

D.

Move the employee into a different job that does not pose a threat to the unborn child.

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Questions 58

Virginia is the HR Professional for her organization and she is reviewing the details of the Age Discrimination in Employment Act (ADEA) of 1967. She tells John, one of her staff members, that the ADEA prohibits discrimination on the basis of age for employees and job applicants who are above a certain age. What age does the ADEA apply to employees and job applicants?

Options:

A.

50 and above

B.

40 and above

C.

30 and above

D.

All people regardless of their age

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Questions 59

Robert is the HR Professional for his organization and he's preparing for several interviews with candidates for an open position in his company. Several interviewers will participate in the interview process and Robert is meeting with all interviewers to discuss the process. Robert wants to define and document the interview process for all interviewers to abide by the Uniform Guidelines on Employee Selection Procedures. What is the purpose of the meeting and the documentation of the interview process?

Options:

A.

Roberts wants to approve all questions the interviewers may ask the job candidates.

B.

Robert wants all of the interviewers to ask the same questions.

C.

Robert wants all of the interviewers to be consistent through the interviews.

D.

Roberts wants all of the interviewers to grade each candidate.

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Questions 60

The concept of a learning organization is fundamental to organizational development. One of the key leaders in this thought is Peter Senge and his five principles as defined in the The Fifth Discipline. One of his disciplines defined is personal mastery. Which of the following statements best defines personal mastery?

Options:

A.

A forward-looking perspective that inspires and secures a commitment to working toward a common vision

B.

Deeply-rooted, firmly-held beliefs and assumptions that impact how we perceive the world around us

C.

Subject matter expertise that an individual possesses and demonstrates

D.

The ability to identify patterns and to recognize how those patterns can be impacted or changed

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Questions 61

Samantha applied as an outside sales rep for a new sales territory. Part of the selection process included an assessment test that measures successful sales characteristics. Samantha scored particularly high on the test. During the interview, Christopher, the hiring manager, had some concerns about how well Samantha would fit into the company culture, but when he learned how high she scored on the test, he immediately decided to hire her. What bias could be at work in this situation?

Options:

A.

Halo effect

B.

Knowledge-of-predictor effect

C.

Cultural-noise effect

D.

Stereotyping effect

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Questions 62

An organization requires that all new managers must complete the first six months of their assignment traveling to different geographical locales. Female employees feel that this requirement restricts them from management positions because they have family obligations that would prevent them from traveling. The requirement to travel for six months is likely an example of what type of discrimination in this instance?

Options:

A.

Disparate impact

B.

Political requirement

C.

Sexual harassment

D.

Disparate treatment

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Questions 63

The lawsuit Oncale v. Sundowner Offshore Service, Inc. is a unique sexual harassment case. What was the relevance of this case which makes it unique to human resource professional?

Options:

A.

It is a sexual harassment case that was brought about by a man being harassed by women.

B.

It is a sexual harassment case that was actually a fictitious account of harassment.

C.

It is the first sexual harassment case that awarded a woman over $1,000,000.

D.

It is a sexual harassment case that was brought about by a man being harassed by men.

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Questions 64

Jennifer is an HR Professional and she's telling Hal about sexual harassment issues at their workplace. Jennifer wants to distinguish between the types of sexual harassment in this conversation. What are the two categories of sexual harassment Jennifer should address?

Options:

A.

Overt and Covert

B.

Open and close

C.

Quid Pro Quo and Hostile Work Environment

D.

Hostile Work Environment and Covert

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Questions 65

You are reviewing an Affirmative Action Plan for your organization and you realize that you need to identify someone within your company who has the necessary authority and resources to implement the Affirmative Action Plan. What is the Affirmative Action Plan title of this individual?

Options:

A.

Chief Acting Office

B.

Designation of Responsibility

C.

Senior HR Professional

D.

Senior Management Official

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Questions 66

One aspect of organizational development is leadership development. According to Pano's model, there are five components needed to bridge the gap between management and leadership. Which of the following is not one of the five components of Pano's model of Leadership Development?

Options:

A.

Establish credibility

B.

Determine the leader

C.

Align people

D.

It's not about you

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Questions 67

Which of the following communicates the executive team's expectations for the way the organization conducts business?

Options:

A.

Reengineering

B.

Corporate values statement

C.

Mission statement

D.

SWOT analysis

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Questions 68

Which of the following tests is used to determine whether candidates are physically capable of performing specific job duties?

Options:

A.

Physical assessment test

B.

Aptitude test

C.

Cognitive Ability Test

D.

Integrity test

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Questions 69

The court case that identified adverse impact as an unlawful employment practice was which of the following?

Options:

A.

Washington v. Davis

B.

Taxman v. School Board of Piscataway

C.

Griggs v. Duke Power Co.

D.

Albemarle Paper v. Moody

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Questions 70

Which of the following describes the financial condition of the business at a specific point in time?

Options:

A.

Profit and loss statement

B.

Statement of cash flows

C.

Balance sheet

D.

Accounts receivable ledger

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Questions 71

As an SPHR you know that it's important for the management to show recognition for employees that have gone above and beyond what's expected of them. For rewards and recognition to be useful, the employees must be interested in the recognition. What other factor must be true?

Options:

A.

The recognition must be monetary.

B.

The recognition must be swift.

C.

The recognition must be genuine.

D.

The recognition must be public.

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Questions 72

A decision about outsourcing specialized labor would most likely be made at which stage of the organizational life cycle?

Options:

A.

Startup

B.

Decline

C.

Maturity

D.

Growth

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Questions 73

Within the first 90 days of his employment, a security guard physically assaulted an alleged shoplifter. Upon investigation, it was found that he had been previously convicted of a violent crime, but the employer failed to conduct a background check. This is an example of which of the following?

Options:

A.

A violation of the Privacy Act of 1974

B.

A criminal act

C.

Failure to report

D.

Negligent hiring

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Questions 74

Which of the following are hired only at times of the year when the workload increases?

Options:

A.

Seasonal workers

B.

On-call workers

C.

Independent contractors

D.

Intern

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Questions 75

Computer-based training, web-based training, and virtual learning are all examples of what?

Options:

A.

Self-directed learning

B.

Mobile learning

C.

Asynchronous training

D.

Electronic learning

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Questions 76

Based on an analysis of the industry and labor market trends, a VP of Human Resources has determined that the best course of action for her company is to change from a narrow to a broadband salary structure. The current structure has been in place for more than 15 years, and the VP is anticipating strong resistance to making the change. Which of the following tools should the VP use to convince the executive team to make the change?

Options:

A.

Build a business case.

B.

Calculate the return on investment.

C.

Conduct a SWOT analysis.

D.

Calculate the cost-benefit analysis.

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Questions 77

A PEST analysis is used during the strategic planning process. What is PEST an acronym for?

Options:

A.

Political, environmental, strengths, threats

B.

Product, environment, social, technology

C.

Political, economic, social, technology

D.

Political, economic, specific, timely

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Questions 78

Gina is a receptionist for her company and she is a non-exempt employee. She works between the hours of 8AM and 5PM. During the day she is required to be at the front desk at all times, except for small breaks to use the restroom. Gina is often required by her company to remain at the desk for her lunch. When Gina has to eat her lunch at the front desk is she to be compensated for this time or not?

Options:

A.

No, because she is non-exempt

B.

No, because she is eating lunch

C.

Yes, because she is non-exempt

D.

Yes, because she is required to be at the desk

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Questions 79

A manager always requires a female member of the project team to take the meeting minutes. This is an example of what type of discrimination?

Options:

A.

Disparate impact

B.

Disparate treatment

C.

Sexual harassment

D.

Adverse impact

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Questions 80

What is the difference between organizational culture and organizational climate?

Options:

A.

There is no difference; the terms may be used interchangeably.

B.

Organizational culture discusses the learning of the organization. Organizational climate discusses how well the learning happens.

C.

Organizational culture defines the values of the company. Organizational climate defines the implementation of the values.

D.

Organization climate is the sense of hostility. Organization culture is the sense of hospitality.

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Questions 81

As a Senior HR Professional, you should be familiar with the Balanced Scorecard. Which perspective of the Balanced Scorecard describes the criticality of customer focus and customer satisfaction?

Options:

A.

Learning and growth

B.

Business process

C.

Customer

D.

Financial

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Questions 82

As an HR Professional you must be familiar with several different lawsuits and their affect on human resource practices today. What legal case found that a test that has an adverse impact on a protected class is still lawful as long as the test can be shown to be valid and job related?

Options:

A.

Griggs versus Duke Power, 1971

B.

McDonnell Douglas Corp. versus Green, 1973

C.

Albemarle Paper versus Moody, 1975

D.

Washington versus Davis, 1976

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Questions 83

Your organization likes to use mediation rather than lawsuits to find amicable resolutions to issues and disputes. When mediation is required, there are several steps to the process. What step of the mediation process identifies alternative solutions to the problem?

Options:

A.

Options

B.

Fact-finding

C.

Negotiating

D.

Structure

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Questions 84

Which of the following occurs when employees stop working and stay in the building?

Options:

A.

Strike

B.

Lockout

C.

Wildcat strike

D.

Sit-down strike

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Questions 85

Your organization is looking for methods to improve communication between the management and the employees within the company. Which one of the following methods is best described as a small but representative sampling of employees - led in a conversation by a neutral moderator about an identified topic?

Options:

A.

Pilot group

B.

Focus group

C.

Workshop

D.

Brainstorming session

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Questions 86

An HR audit is designed to help management do what?

Options:

A.

Improve employee morale.

B.

Analyze HR policies, programs, and procedures against applicable legal requirements.

C.

Improve HR effectiveness.

D.

All of the above.

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Questions 87

Mike is the HR Professional for his organization and he's documenting the relationship of contractors and employees in the organization. Mike is focusing on the control aspects as provided by the Internal Revenue Service. What aspect of the contractor control aspect is best described as how the business pays the worker?

Options:

A.

Financial control

B.

Behavioral control

C.

Type of relationship

D.

Contractual relationship

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Questions 88

Lucas has asked his manager to take time off from work because of a holiday his religion celebrates. Fran agrees but tells Lucas that he will be inspecting his project work to ensure that the work is accurate and not suffering because of the requested time off. This is an example of what?

Options:

A.

Perpetuating past discrimination

B.

Religious persecution in the workforce

C.

Disparate treatment

D.

Quality control

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Questions 89

You are the HR Professional for your organization and you've identified a risk event. The risk event can be mitigated by purchasing an insurance to protect the organization. The purchase of the insurance policy is what type of risk response?

Options:

A.

Avoidance

B.

Transference

C.

Acceptance

D.

Sharing

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Questions 90

An employee earning $22,500 per year supervises three employees and spends 35 hours per week on essential job duties that require discretion and independent judgment. Which of the following describes this employee?

Options:

A.

Exempt, based on the executive exemption test

B.

Exempt, based on the administrative exemption test

C.

Nonexempt, based on the salary basis requirement

D.

Nonexempt

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Questions 91

Management and union representatives are working through a collective bargaining agreement. What term is used in this process to describe arbitration that is used to resolve conflicts around contract language in the collective bargaining agreement?

Options:

A.

Decisions

B.

Interest arbitration

C.

Ad hoc arbitration

D.

Permanent arbitration

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Questions 92

As a Senior HR Professional you should be familiar with employment laws and their effect on your company. What did the lawsuit Payne v. The Western & Atlantic Railroad Company establish?

Options:

A.

Employment at will

B.

Employers could be liable for sexual harassment of its employees

C.

Employers could be liable for the actions of its employees

D.

A company couldn't coerce an employee to commit a crime to retain employment

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Questions 93

What term is assigned to the barriers that women and minorities may face when trying to advance to senior levels of an organization?

Options:

A.

Societal barrier

B.

Internal structure barrier

C.

Governmental barrier

D.

Glass ceiling

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Questions 94

The Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) requires which of the following?

Options:

A.

All contractors must list all job openings with state employment agencies.

B.

All employers must list all job openings with state employment agencies.

C.

State employment agencies must give preference to Vietnam veterans for senior-level management position referrals.

D.

State employment agencies must give preference to Vietnam veterans for positions lasting 3 days or longer.

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Questions 95

As a Senior HR Professional, you must be aware of contracts, laws, and commitments made to employees. Which of the following statements is an example of an express contract that could affect a person's employment?

Options:

A.

You'll have a job as long as we're in business.

B.

Either party, the employer or employee, can terminate the employment relationship at will.

C.

If you quit that position in our company, we'll give you this position here.

D.

You will do what I say when I say it.

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Questions 96

One factor of the Uniform Guidelines on Employee Selection is reliability during interviews. Which of the following statements is the best description of reliability during interviews?

Options:

A.

Interviews should adapt job-related questions for each candidate for a particular position based on the candidate's experience.

B.

Interviews should prepare and consistently use a list of job-related questions that will be asked of all candidates for a particular position.

C.

Interviews should prepare and consistently use questions that will be asked of all candidates based on the candidate's submitted resume.

D.

Interviews should prepare and consistently use a list of job-related questions that will be asked of all candidates for all employment positions within the organization.

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Questions 97

A corporate manager regularly participates in discussion boards with a group of peers and one-on-one emails with a development specialist. He is mostlikely engaged in which of the following development activities?

Options:

A.

Mentoring

B.

Peer-to-peer coaching

C.

Leadership coaching

D.

Virtual coaching

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Questions 98

A correlation coefficient is an example of a type of what?

Options:

A.

Qualitative analysis

B.

Quantitative analysis

C.

Job evaluation

D.

Learning matrix

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Questions 99

Herb is the HR Professional for his organization. He is preparing to hire a new employee, Hans, to the firm. Herb has asked Hans to agree, in writing, to mandatory arbitration as part of the employment offer. What does this agreement mean?

Options:

A.

It means that Hans cannot work for competitors without the written permission of the employer.

B.

It means that Herb's firm can research Hans to determine if he's had any lawsuits.

C.

It means that Hans must file all legal complaints with the organization's attorney, before filing a lawsuit against the organization.

D.

It means that Hans and the organization must settle all disputes, if any arise, through a neutral third party rather than through a lawsuit.

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Questions 100

The Hay System was developed in 1934 by Edward Hay and evaluates job using three factors. Which of the following factors is NOT one of the three elements of job evaluation of the Hay System?

Options:

A.

Knowledge

B.

Problem solving

C.

Accountability

D.

Experience

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Questions 101

According to Knowles, there are five key assumptions about how adults learn. One of the assumptions is the learner's need to know. Which of the following statements is best associated with the assumption of the learner's need to know?

Options:

A.

I'm ready to learn this because what I learn will help me function better in some way.

B.

I understand why I need to learn this.

C.

What I learn today will help me solve problems at my workplace tomorrow.

D.

I've got lots of valuable experience that I want to draw upon to help me as I learn.

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Questions 102

Your company is a government contractor with a current project of $250,000. As the Senior HR Professional you've been asked how the Walsh Healy Public Contracts Act will affect your organization. What is the Walsh Healy Public Contracts Act?

Options:

A.

This act requires government contractors with contracts over $100,000 to pay their employees the prevailing wage for their local areas as established by the Secretary of Labor.

B.

This act requires government contractors in states that have minimum wages set higher than federal minimum wage act to abide by the state minimum wage requirements.

C.

This act requires government contractors in states that have minimum wages set higher than federal minimum wage act to abide by the state minimum wage requirements unless the workers do not live in the state where the contracted work is being performed.

D.

This act requires government contractors with contracts over $10,000 to pay their employees the prevailing wage for their local areas as established by the Secretary of Labor.

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Questions 103

As an HR Professional you must be familiar with the project management processes and the stakeholders of projects. All projects can map to the project management lifecycle. Which one of the following best describes the project management lifecycle?

Options:

A.

It is a unique life of each project -from its initiation through its closing.

B.

It is the aggregation of the nine knowledge areas of project management: integration management, scope, schedule, costs, quality, human resources, communication, risk, and procurement.

C.

It is the life of the management of the project -from initiation, planning, execution, controlling, through closing.

D.

It is the life of a project to interact with all areas including scope, schedule, costs, quality, human resources, communication, risk, and procurement.

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Questions 104

You are the HR Professional for your organization. You are discussing the status of your company's employees to determine who may be considered nonexempt versus exempt. Which one of the following types of employees can never be considered exempted from overtime provisions?

Options:

A.

Manual workers

B.

Sales people

C.

Managers

D.

Administrative assistants

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Questions 105

During the union-organizing process, how is the bargaining unit determined?

Options:

A.

By the employees during the election

B.

By the union organizers

C.

Jointly, by the union and the employer

D.

By the National Labor Relations Board

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Questions 106

Which of the following prohibits employers from hiring undocumented workers?

Options:

A.

IRCA

B.

FECA

C.

FLSA

D.

OSHA

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Questions 107

OSHA has identified six standards that apply to almost all general industry employers. All of the following are standards as defined by OSHA that apply to employers except for which one?

Options:

A.

Emergency action plan standard

B.

Exit routes standard

C.

Equity pay standard

D.

Fire safety standard

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Questions 108

A statement of cash flows is a financial report that tells you which of the following?

Options:

A.

Where the money used to operate the business came from

B.

The financial condition of the business at a specific point in time

C.

How much money is owed to the company by its customers

D.

The financial results of operations over a period of time

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Questions 109

On November 13, 2000 CFR Part 60-2 was revised to address affirmative action to make the rules more accessible and easier to implement. Which of the following statements is not part of this significant update to the Affirmative Action program in CFR Part 60-2?

Options:

A.

Reduced the number of additional required elements of the written Affirmative Action Plan from 10 to 4

B.

Reaffirmed that affirmative action isn't to establish quotes, but to create goals

C.

Workforce analysis was replaced with a one-page organizational profile

D.

Granted employers with fewer than 100 employees, permission to prepare a job group analysis that uses EEO-1 categories as job groups

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Questions 110

A high-involvement organization is an example of what type of OD intervention?

Options:

A.

Strategic

B.

Techno-structural

C.

Human resource management

D.

Human process

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Questions 111

Which of the following is illegal except in the construction industry?

Options:

A.

Common shop clause

B.

Union shop clause

C.

Closed shop clause

D.

Agency shop clause

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Questions 112

An organizational picket may lawfully take place when which of the following is true?

Options:

A.

There are fewer than 45 days left before the current collective-bargaining agreement expires.

B.

The union wants to attract employees so they will authorize the union to represent them.

C.

The union members are unhappy with their current union and ask a new union to represent them.

D.

The union files a representation petition with the NLRB no later than 15 days after picketing starts.

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Questions 113

If a union wants to organize, it typically moves through five steps to the organizing process. Which step of union organization would require the union to collect at least 30 percent of signed authorization cards from employees?

Options:

A.

Obtain recognition

B.

The campaign

C.

Make a connection

D.

Confirm interest

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Questions 114

Your organization has decided to implement a suggestion box for employees to anonymously voice their opinions about issues and concerns within the organization. While this approach is good, what must management do with these suggestions for employees to see the value?

Options:

A.

Read the suggestions.

B.

Discuss the suggestions.

C.

Post the suggestions for everyone to see.

D.

Act on the suggestions quickly.

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Questions 115

Health and wellness programs are beneficial for employers because they do what?

Options:

A.

Provide on-site opportunities for physical fitness

B.

Require employees to lose weight, stop smoking, and avoid substance abuse

C.

Provide nutrition counseling, exercise programs, and health education programs

D.

Increase productivity, reduce medical costs, and attract top-quality job candidates

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Questions 116

Your company is going through a corporate restructuring process. Which of the following best describes corporate restructuring?

Options:

A.

Outsourcing activities that have high costs, but low rewards

B.

Elimination of waste by reducing high-paid staff

C.

Elimination of waste by reducing redundancy in staffing

D.

Elimination of waste by examining business units to eliminate redundancy and reduce overall costs

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Questions 117

As an HR Professional, you must recognize and be aware of several pieces of legislation that affect your performance as an HR Professional. The National Labor Relations Board identified five categories of unfair labor practices. Which one of the following is not one of the five categories of unfair labor practices?

Options:

A.

To interfere, restrain, or coerce employees in the exercise of their rights to engage in concerted or union activities or refrain from them.

B.

To refuse individuals to organize and meet for the potential labor union creation process.

C.

To dominate or interfere with the formation or administration of a labor organization.

D.

To discriminate against employees for engaging in concerted or union activities or refraining from them.

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Questions 118

Your organization is aiming to reduce costs by stopping wastes in the production cycle. The company has created a plan that will reward employees 50 percent of the savings from the waste stoppage. What type of compensation plan is your organization offering to employees in this instance?

Options:

A.

This is an example of profit sharing

B.

This is an example of gainsharing

C.

This is an example of a team incentive

D.

This is an example of a short-term incentive

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Questions 119

You are a HR Professional for your organization and you're preparing your team for a series of interviews. You want the team to be familiar with the validity types you'll use and encourage in the series of interviews. One of the requirements in the interview process for a graphic designer is, for the graphic designer to use a software program and to create a simple brochure. This is an example of what type of validity?

Options:

A.

Construct-related validity

B.

Criterion-related validity

C.

Content validity

D.

Predictive validity

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Questions 120

An organization has over 5,000 employees who are members of a union. The employees, however, are no longer happy with the union's performance and they would like to decertify the union from their representation. Who will decertify the union in this instance?

Options:

A.

The union official if fifty percent of the employees sign off on the decertification

B.

The National Labor Relations Board

C.

Management of the employees

D.

The employees

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Questions 121

As a Senior HR Professional, you must be aware of contracts, laws, and commitments made to employees. A manager has promised Ted that if he resigns from his position, the manager will hire Ted in a new, more lucrative position. Ted agrees and resigns, but the manager doesn't follow through with his promise. Ted is now out of work. This scenario is an example of which of the following?

Options:

A.

Constructive discharge

B.

Respondeat superior

C.

Express contract

D.

Promissory estoppel

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Questions 122

Which of the following exceptions to the Title VII of the Civil Rights Act describes a type of employment where employees are paid based on the volume of their production?

Options:

A.

Professionally developed test of abilities

B.

Bona fide occupational qualification

C.

Piece-rate systems

D.

Seniority systems

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Questions 123

What of the following statements defines total rewards?

Options:

A.

It is the amount of pay a person earns per hour.

B.

It is the total amount of pay a person earns per year.

C.

It is the compensation a person earns for their time.

D.

It is the compensation and the benefits a person earns.

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Questions 124

All organizations need prevoyance, or planning, as a part of a manager's duty. As an HR Professional what is the primary purpose of planning?

Options:

A.

Directs the project team and staff to accomplish the project scope

B.

Establishes groundwork for the managers to achieve the goals of the organization

C.

Communicates the direction of the organization

D.

Establishes groundwork for the managers to achieve their goals

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Questions 125

As an HR Professional, you must be aware of traditional corporate governance. Within corporate governance, there are typically three key stakeholders that influence decisions of the organizations. Which of the following is a key stakeholder as part of corporate governance?

Options:

A.

Employees

B.

Management

C.

Stakeholder

D.

Customer

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Questions 126

Which EEO Report must an employer file by September 30 of each year if the employer has 100 or more employees to identify a count of employees by job category, ethnicity, race, and gender?

Options:

A.

EEO-3 Report

B.

EEO-1 Report

C.

EEO-5 Report

D.

EEO-4 Report

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Questions 127

The ability of an employee to use multiple skill sets on the job represents which of the following job-enrichment activities?

Options:

A.

Job rotation

B.

Skill variety

C.

Task identity

D.

Task variety

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Questions 128

You work for a manufacturing facility that deals with many different types of chemicals. Some of the chemicals in the workplace can be dangerous and require special training to transport or utilize the chemicals. You notice that some of the chemicals, that aren't necessarily dangerous, do not have a material safety data sheet affixed. Does the lack of material safety data sheet represents a risk-related problem?

Options:

A.

No - if there is a large material safety data sheet for all chemicals above the area where the chemicals are stored.

B.

Yes - your company must create and affix a material safety data sheet for all chemicals.

C.

No - only dangerous materials must have the material safety data sheet.

D.

Yes - the manufacturer of the chemicals is required to affix a material safety data sheet to the chemicals.

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Questions 129

OSHA may inspect a workplace at any time. The purpose of these inspections is to maintain safety for all workers. OSHA has established five priorities for workplace inspections. Which one of the following statements is the correct order of most important OSHA priorities to least important OSHA priorities?

Options:

A.

Imminent danger, planned inspections in high-hazard industries, employee complaints, catastrophes and fatal accidents, follow-up inspections

B.

Imminent danger, catastrophes and fatal accidents, planned inspections in high-hazard industries, follow-up inspections, and employee complaints

C.

Imminent danger, catastrophes and fatal accidents, employee complaints, planned inspections in high-hazard industries, follow-up inspections

D.

Imminent danger, catastrophes and fatal accidents, planned inspections in high-hazard industries, employee complaints, and follow-up inspections

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Questions 130

Placement goals are part of Affirmative Action Plans. A placement goal should be met with good faith efforts, not through which one of the following?

Options:

A.

Discrimination

B.

Outsourcing

C.

Quotas

D.

Advertisements

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Questions 131

Holly is a senior worker in her organization and she is a member of the union. Her position will be eliminated in sixty days and she will be released from the company. Rather than being unemployed, Holly asks the union to move her to a less senior position and release a junior employee. If the union agrees to this, what will this term be known as?

Options:

A.

Displacement

B.

Releasing

C.

Bumping

D.

Re-organization

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Questions 132

Fill in the blank with the appropriate approach.

A______________ approach fills corporate positions in the home country with expatriates, whereas management positions in the host country are filled by HCNs.

Options:

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Questions 133

Your organization uses virtual teams to complete projects. Jen is a project manager in this environment and she must act accordingly. All of the following are disadvantages of a virtual team that Jen must overcome except for which one?

Options:

A.

Face-to-face communications

B.

Working from home-based offices

C.

Different time zones

D.

Different languages

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Questions 134

Which of the following employment visas is used for temporary agricultural worker?

Options:

A.

H-2B

B.

H-2A

C.

H-3

D.

J-1

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Questions 135

One purpose of a diversity initiative is to do what?

Options:

A.

Increase the organization's ability to attract customers

B.

All of the above

C.

Increase workplace creativity

D.

Increase the effectiveness of the workforce

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Questions 136

Nonexempt employees are not required to be paid to attend training events when four certain conditions are met. Which one of the following is not one of the four conditions to determine if a nonexempt employee should be paid for training?

Options:

A.

The event must be outside normal work hours

B.

The event's attendance is documented in performance review

C.

The event may not be job related

D.

The event must be voluntary

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Questions 137

Your organization has a retirement benefits plan that is covered by ERISA. Under ERISA, which of the following is your organization required to do for the plan participants?

Options:

A.

Provide each participant with monthly plan information, specifically about the features and funding of the plan through a summary plan description at no more than $7 per participant, per month.

B.

Provide each participant with plan information, specifically about the features and funding of the plan through a summary plan description at a cost of no more than $7 per participant, per year.

C.

Provide each participant with plan information, specifically about the features and funding of the plan through a summary plan description at no cost.

D.

Provide each participant with monthly plan information, specifically about the features and funding of the plan through a summary plan description at no cost.

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Questions 138

Which of the following scenarios is an example of discrimination in a disparate treatment?

Options:

A.

An employee requests off from work because of a religious holiday. The manager agrees but asks the employee to make up the work the employee will miss.

B.

An organization requires all newly hired employees to have college degrees even though a degree is not needed to perform all jobs within the organization.

C.

An employee requests off from work because of a religious holiday. The manager agrees but scrutinizes the work the employee does after the holiday. The manager does not inspect the work of other employees who did not ask off for the holiday.

D.

An organization requires all newly hired employees to have college degrees for certain positions within the company.

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Questions 139

Match the ways of managing risks with their examples.

Options:

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Questions 140

An organization would like to bid on a project, but they don't have enough employees available to complete the work. The organization approaches a competitor with the opportunity to partner on the project to win the work. What type of risk response is used in this instance?

Options:

A.

Enhancing

B.

Mitigation

C.

Transference

D.

Sharing

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Questions 141

There are several union actions that are considered unfair labor practices. One such practice is that unions may require employers to pay for services that are not rendered. For example, a union cannot require an organization to continue to pay employees to do jobs that have been rendered obsolete by changes in the technology. Which of the following terms defines this unfair labor practice?

Options:

A.

Collusion

B.

Coercion

C.

Hot cargo agreement

D.

Featherbedding

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Questions 142

The process of identifying risks and taking steps to minimize them is referred to as what?

Options:

A.

Qualitative analysis

B.

Risk management

C.

Liability management

D.

Risk assessment

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Questions 143

According to the WARN Act, an employer with 200 employees is required to provide 60 days' notice of a mass layoff when which of the following is true?

Options:

A.

The employer is seeking additional funding and will lay off 70 employees if the funding falls through.

B.

A major client unexpectedly selects a new vendor for the company's products, and the company lays off 75 employees.

C.

The employer lays off 5 employees a week for 3 months.

D.

A flood requires that one of the plants be shut down for repairs, and 55 employees are laid off.

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Questions 144

As a Senior HR Professional you often have to participate in strategic planning for your department and organization. Strategic planning has four phases to its completion. Which of the following is not one of the four phases of strategic planning?

Options:

A.

Close the strategic plan

B.

Establish a foundation for the strategy

C.

Develop the strategic plan

D.

Implement the strategic plan

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Questions 145

John is a nonexempt employee in your company and he works Monday through Friday, 8AM to 5 PM. He will be flying from Chicago to Nashville on Sunday afternoon to represent your company in a trade show on Monday. The flight from Chicago leaves at 4PM and will arrive in Nashville at 6PM. How many hours of compensation is John eligible for because of the Sunday flight according to the Fair Labor Standards Act?

Options:

A.

Zero

B.

1

C.

2

D.

3

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Questions 146

You are the HR Professional for your organization and you're reviewing the performance appraisal systems your company can use. Which performance appraisal approach uses a paired comparison method in the review?

Options:

A.

Results-based

B.

Rating method

C.

Comparative method

D.

Narrative method

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Questions 147

Diane is the HR Professional for her organization and she's examining the ranges for the compensation levels of her company. Which one of the following statements best describes what a range for compensation is?

Options:

A.

A range specifies the lowest/minimum and the highest/maximum compensation rates for the worth of responsibilities.

B.

A range specifies the lowest/minimum and the highest/maximum compensation rates for which positions with each grade are federally mandated that employees be paid.

C.

A range specifies the lowest/minimum and the highest/maximum compensation rates for which positions with each grade are generally paid.

D.

A range specifies the lowest/minimum and the highest/maximum value for which employees are generally paid through incentives.

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Questions 148

Which of the following organizational structures is characterized by networks instead of traditional hierarchies?

Options:

A.

Seamless organization

B.

Geographic organization

C.

Flat organization

D.

Matrix organization

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Questions 149

Lee is a worker in a facility that offers a ten percent shift premium. Lee's hourly rate for the day shift is $12, but he's volunteered to work the next month on the swing shift. What will Lee's hourly rate be for the next month?

Options:

A.

$13.20

B.

$528

C.

$2,112

D.

The shift premium is only for the shifts that overlap.

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Questions 150

Which of the following is an example of direct compensation?

Options:

A.

Employer Social Security contributions

B.

401(k) matches

C.

Vacation pay

D.

Variable compensation

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Questions 151

As an HR Professional you should be familiar with the terminology, practices, and rules governing unions and management in the bargaining process. There are three primary types of bargaining that management and unions participate in. Which one of the following bargaining types aims to generate a variety of options before settling on one?

Options:

A.

Good faith bargaining

B.

Interest-based bargaining

C.

Distributive bargaining

D.

Integrative bargaining

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Questions 152

For purposes of developing a security program, an HR manager must assess potential risks and costs related to loss and protection. Which factor must the manager first examine?

Options:

A.

Severity of impact of the loss to the organization

B.

Cost of the loss, including a permanent or temporary substitute

C.

Degree of probability that the loss will occur

D.

Availability and cost of insurance to cover the loss

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Questions 153

You are a HR Professional for your organization. You have presented an idea to your staff. The staff members then discuss their ideas based on your presentation. All of the ideas are recorded and collectively ranked from most important to least important (or some other ordinal scale). Through this process a selection or forecast can be made for the organization. What forecasting technique have you used in this scenario?

Options:

A.

Ratio analysis

B.

Delphi Technique

C.

Nominal group technique

D.

Brainstorming

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Questions 154

Organizations must assess the safety of their workplaces and consider the ability of a business to continue despite risk impact. When assessing business continuity risks, the HR Professional must consider several different types of disasters, their probability, and impact on an organization. What category of disaster is best described as acts of terrorism, major thefts, sabotage, or labor disputes?

Options:

A.

Organized or deliberate disruptions

B.

Environmental disasters

C.

System failures

D.

Serious information security incidents

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Questions 155

What term is used to describe the values, worth, work ethics, attitude, and collective sense of an identity in an organization?

Options:

A.

Organizational persona

B.

Organizational politics

C.

Organizational branding

D.

Organizational culture

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Questions 156

What term is used to describe the values, worth, work ethics, attitude, and collective sense of an identity in an organization?

Options:

A.

Organizational persona

B.

Organizational culture

C.

Organizational branding

D.

Organizational politics

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Questions 157

You are a HR Professional for your organization. You have presented an idea to your staff. The staff members then discuss their ideas based on your presentation. All of the ideas are recorded and collectively ranked from most important to least important (or some other ordinal scale). Through this process a selection or forecast can be made for the organization. What forecasting technique have you used in this scenario?

Options:

A.

Ratio analysis

B.

Delphi Technique

C.

Nominal group technique

D.

Brainstorming

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Questions 158

As of July 24, 2009, the federal minimum wage is set at which of the following?

Options:

A.

$7.25 per hour

B.

$5.15 per hour

C.

$6.55 per hour

D.

$5.75 per hour

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Questions 159

One of the requirements of the Uniformed Services Employment and Reemployment Rights Act of 1994 is that employers must grant a leave of absence for military service. Typically, how long must an employer grant leave to the individual for military service?

Options:

A.

Five years

B.

Seven years

C.

Two weeks

D.

One year

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Questions 160

Which of the following occurs when an employer makes untrue promises or claims to a candidate?

Options:

A.

Lockout

B.

Constructive discharge

C.

Fraudulent misrepresentation

D.

Involuntary exit

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Questions 161

The Taft-Hartley Act, also known as the Labor Management Relations Act, addressed unions and engaged in certain types of secondary boycotts. What is a secondary boycott?

Options:

A.

It is two or more boycotts by two or more union-backed organizations against one company.

B.

It is an effort to convince others to stop doing business with a particular organization that is the subject of a primary boycott.

C.

It is an effort to create more than one boycott on an organization, on two or more revenue streams.

D.

It is additional boycotts against companies that do business with a company which the union is boycotting.

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Questions 162

Which of the following occurs when the union decides to stop working?

Options:

A.

Lockout

B.

Strike

C.

Involuntary exit

D.

Boycott

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Questions 163

HR Professionals must recognize types of unlawful discrimination to be in compliance with US law. One type of discrimination is disparate treatment. Which one of the following is the best definition of disparate treatment?

Options:

A.

When an employer treats all applicants the same regardless of their race, color, sex, religion, national origin, age, disability, or military or veteran status.

B.

When an employee treats other employees differently based on their past work efforts.

C.

When an employer treats a candidate differently based on the person's race, color, sex, religion, national origin, age, disability, or military or veteran status

D.

When an employer creates a quid pro quo status based on an employee's rebuttal of unwelcome sexual advances.

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Questions 164

What is an Excelsior list?

Options:

A.

A list of all employees in the bargaining unit provided by the union to the employer within 7 days of the scheduling of an election by the NLRB

B.

A list of all employees in the bargaining unit provided by the employer to the union within 7 days of the scheduling of an election by the NLRB

C.

A list of the employees who do not want the union to represent them

D.

A list of the employees who have signed authorization cards for the union

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Questions 165

An organization would like to hire a 15-year old for some duties in their business. Which one of the following rules would be breaking the requirements of the child labor provisions of the FLSA?

Options:

A.

4 hours per school day

B.

Non-school hours only

C.

18 hours per school week

D.

8 hours in a non-school day

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Questions 166

Project managers must balance and control five factors in every project: time, cost, quality, scope, and what other factor?\

Options:

A.

Communication

B.

Budget

C.

Human resources

D.

Risk

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Questions 167

Which of the following scenarios is the best example of a kinesthetic learning experience?

Options:

A.

Reading a book and highlighting important phrases, terms, and ideas

B.

Listening to audio lectures from a previously attended lecture

C.

Learning to bake a cake by following a new recipe

D.

Observing a peer complete a new task

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Questions 168

Your organization will be using the point factor technique in their evaluations of job performance. You need to communicate what the point factor technique accomplishes as you're the HR Professional for your organization. Which one of the following best describes the point factor technique?

Options:

A.

Specific compensable factors are identified and then performance levels within the factors are weighted on importance to the employee.

B.

Performance factors are identified by the employee and then performance levels within the factors are weighted based on importance to the organization.

C.

Specific compensable factors are identified and then performance levels within the factors are documented. The different factors and levels are weighted based on importance to the organization.

D.

Specific compensable factors are identified and then performance levels within the factors are documented.

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Questions 169

What management theory suggests that compensation is a hygiene factor that doesn't motivate workers to excel at performance, but its absence can de-motivate workers?

Options:

A.

Herzberg's Theory of Motivation

B.

Maslow's Hierarchy of Needs

C.

McGregor's Theory of X and Y

D.

Ouchi's Theory Z

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Questions 170

You are a HR Professional for your organization. You and your supervisor are reviewing the EEO reporting requirements for your company to comply with the reports your firm should file. Which report is collected on odd-number of years from state and local governments?

Options:

A.

EEO-4 Report

B.

EEO-5 report

C.

EEO-1 Report

D.

EEO-3 Report

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Questions 171

Which of the following Supreme Court cases found that an employer can be held liable for the sexual harassment of its employees?

Options:

A.

Meritor Savings Bank v. Vinson

B.

Burlington Industries v. Ellerth

C.

Payne v. The Western & Atlantic Railroad Company

D.

Harris v. Forklift Systems

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Questions 172

Jennifer wants to form a corporation that will develop software. As she studies the pros and cons of a corporation entity, she learns that there are four distinct characteristics of a corporation. Which of the following is NOT a characteristic of a corporation?

Options:

A.

Liability is limited to the assets of the corporation.

B.

Life of the corporation can extend beyond the life of the founder.

C.

There is not a central management structure.

D.

Ownership of the corporation can be transferred by selling stock.

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Questions 173

Jan is the HR Professional for your organization. An employee within the organization has filed a charge with the EEOC that discrimination has been done by your organization against her. The EEOC has investigated the case and has found that there is no reasonable cause against your company. The person filing the charge, however, still believes that discrimination has occurred. How long does this person have, to file a lawsuit against your company?

Once the EEOC has found that there is no reasonable cause, the complainant cannot file a lawsuit to sue.

Options:

A.

Once the EEOC has found that there is no reasonable cause, the complainant cannot file a lawsuit to sue.

B.

Once the EEOC has found that there is no reasonable cause, the complainant can still file a lawsuit within 180 days of the EEOC's findings.

C.

Once the EEOC has found that there is no reasonable cause, the complainant can still file a lawsuit within 90 days of the EEOC's findings.

D.

Once the EEOC has found that there is no reasonable cause, the complainant can still file a lawsuit within 30 days of the EEOC's findings.within 30 days of the EEOC's findings.

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Questions 174

Your organization is implementing the balanced scorecard approach to measuring organizational success. In this balanced scorecard method there are four perspectives you'll consider. Which one of the following are the correct four perspectives of the balanced score method?

Options:

A.

Education, Organizational, Development, and Financial

B.

Learning and growth, Management, Customer, and Security

C.

Learning and growth, Business process, Customer, and Financial

D.

Developmental, Goals, Satisfaction, and Capital

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Questions 175

Drag and drop the types of picketing beside their corresponding descriptions.

Options:

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Questions 176

What is the best way to ensure that employees comply with the Drug-Free Workplace Act?

Options:

A.

Establish an awareness program.

B.

Establish penalties for drug arrests.

C.

Notify employees about contract conditions.

D.

Develop and publish a written policy.

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Questions 177

Job fulfillment from working with a talented peer group is an example of which of the following types of compensation?

Options:

A.

Monetary

B.

Intrinsic

C.

Extrinsic

D.

Total rewards

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Questions 178

Employee Weingarten rights established which of the following?

Options:

A.

Employers may not deny a nonunion worker's request for representation during an investigatory hearing.

B.

Union employees have the right to have a union representative present at an investigatory interview.

C.

Employees have the right to consult with an attorney post-discipline.

D.

Employers have the right to deny the presence of a co-worker in an investigatory interview.

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Questions 179

If employees no longer want the union to represent them, they may petition the NLRB for which of the following?

Options:

A.

Statutory bar

B.

Decertification

C.

Deauthorization

D.

Contract bar

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Questions 180

Which of the following provides an informal setting for a group of employees to meet with their manager to learn more about the company?

Options:

A.

Brown-bag lunch program

B.

Department staff meetings

C.

Work team

D.

Word of mouth

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Questions 181

__________ occurs when the employer forces an employee to resign by creating a work environment that is so unpleasant.

Options:

A.

Reengineering

B.

Public policy exception

C.

Salting

D.

Constructive discharge

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Questions 182

“When the workplace is permeated with discriminatory intimidation, ridicule and insult that is sufficiently severe or pervasive to alter the conditions of the victim's employment and create an abusive working environment, Title VII is violated.” This is a statement made with regard to which of the following sexual-harassment court cases?

Options:

A.

Harris v. Forklift Systems, Inc.

B.

Faragher v. City of Boca Raton

C.

Burlington Industries v. Ellerth

D.

Oncale v. Sundowner Offshore Services

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Questions 183

Which of the following allows employees to work the hours that enable them to take care of personal work?

Options:

A.

Flextime

B.

Telecommuting

C.

Job sharing

D.

Overtime

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Questions 184

If an employee files a complaint with OSHA, under which of the following would they be protected?

Options:

A.

Emergency action

B.

Physical environmental hazard

C.

General-duty clause

D.

Whistle-blower protection

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Questions 185

Mark the step that does NOT come under risk management.

Options:

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Questions 186

Which of the following Acts establishes mandatory safety and health standards for mine operators and monitors operations throughout the United States?

Options:

A.

OSH act

B.

MSH act

C.

FLS act

D.

SBREF act

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Questions 187

Which of the following Acts requires employers to record health and safety incidents that occur each year and to document steps they take to comply with regulations?

Options:

A.

Occupational Safety and Health Act

B.

Mine Safety and Health Act

C.

Drug-Free Workplace Act

D.

Sarbanes-Oxley Act

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Questions 188

Which of the following provides an anonymous means by which employees can provide ideas for improvements to management?

Options:

A.

Suggestion box

B.

Task force

C.

Committees

D.

Work team

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Questions 189

Which of the following damages an individual's reputation in the community?

Options:

A.

Quid pro quo

B.

Vicarious liability

C.

Defamation

D.

Constructive Discharge

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Questions 190

An employee with a bachelor's degree, an employee who speaks English as a second language, and an individual over the age of 40 are all examples of what?

Options:

A.

A diverse work group

B.

Effective knowledge management programs

C.

Non-discriminatory hiring practices

D.

Protected class groups

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Questions 191

During a unionizing campaign, management may do which of the following in response to union allegations?

Options:

A.

Ask employees what the union is saying about the company.

B.

Point out the consequences of unionization based on past facts.

C.

Encourage nonunion employees to talk about the reasons they don't want the union.

D.

Tell employees that the company will have to move the jobs to another country if the union is elected.

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Questions 192

Which of the following Acts provides compensation for employees and contractors of the Department of Energy who were subjected to excessive radiation while producing and testing nuclear weapons?

Options:

A.

Drug-Free Workplace Act

B.

Energy Employees Occupational Illness Compensation Program Act

C.

Fair Labor Standards Act

D.

Federal Employees Compensation Act

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Questions 193

Match the Common law doctrine of employment with their descriptions.

Options:

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Questions 194

Which of the following is provided by the companies to their employees who are called to work before or after their scheduled work hours?

Options:

A.

Reporting pay

B.

Base pay

C.

Shift premium

D.

Call-back pay

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Questions 195

How can an employer determine whether a job creates an ergonomic hazard for an employee?

Options:

A.

Review the MSDS.

B.

Observe the incumbent performing the job duties.

C.

Review and analyze the OSHA logs.

D.

Review and analyze the workers' compensation records.

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Questions 196

Which of the following assets consist of buildings, manufacturing machines and equipment, vehicles, furniture, and office equipment?

Options:

A.

Information assets

B.

Financial assets

C.

Physical assets

D.

Human assets

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Questions 197

The doctrine of ________________ negligence was used to mitigate the employer's responsibility if the worker's actions contributed in any way to the injury.

Options:

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Questions 198

Drag and drop the OSHA inspection hazards according to their priorities.

Options:

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Questions 199

Which of the following standards establishes permissible noise levels for the workplace?

Options:

A.

Personal Protective Equipment

B.

Medical Services and First Aid

C.

Hazard Communication Standard

D.

Occupational Noise Exposure

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Questions 200

Which of the following Acts applies to children in the workforce?

Options:

A.

Occupational Safety and Health Act (OSHA)

B.

Drug-Free Workplace Act

C.

Fair Labor Standards Act (FLSA)

D.

Mine Safety and Health Act (MSHA)

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Questions 201

Which of the following standards requires employers to provide employees with information about physical and health hazards related to the use of chemicals in the workplace?

Options:

A.

Medical Services and First Aid

B.

Hazard Communication Standard

C.

Occupational Noise Exposure

D.

Personal Protective Equipment

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Exam Code: SPHR
Exam Name: Senior Professional in Human Resources
Last Update: Nov 29, 2024
Questions: 671
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