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6210 Sample Questions Answers

Questions 4

You have increased the multicast time to live value on the Contact Center Manager Server (CCMS).

After changing the value, which CCMS service must be restarted so that the new value can take effect?

Options:

A.

CCMS SDP_Service, the Statistical Data Propagator Service

B.

CCMS RSM_Service, the Real-Time Statistical Manager Service

C.

CCMS RDC_Service, the Real-Time Data Calculator Service

D.

CCMS IS_Service, the Intrinsic Service

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Questions 5

After the Avaya Aura® Media Server High Availability (HA) pair is formed, several Element Manager pages display new features that reflect the new paired High Availability state/status.

In the primary AAMS Element Manager navigation pane, which three features do you need to status? (Choose three.)

Options:

A.

Ensure one Element Role is listed for both the Primary and Backup server.

B.

Ensure one Element Role is listed for both the Active and Standby server.

C.

Ensure only two nodes are listed.

D.

Ensure no alarms are listed in the Alarm Description column.

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Questions 6

You can install the Contact Center Server Utility on a standalone computer, or it can co-reside with the Contact Center Manager Server (CCMS).

Which operation on the server can the Server Utility perform?

Options:

A.

Modify real-Time Display interface parameters

B.

View Alarms and Events

C.

Perform database restores

D.

Administer licensing

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Questions 7

From the High Availability (HA) utility under Configuration, which menu selection can be used to validate that the Active and Standby servers are running?

Options:

A.

Notifications

B.

CC Configuration

C.

System

D.

Server Mode

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Questions 8

When configuring servers for an Avaya Aura® Contact Center (AACC) High Availability (HA) implementation, if you are using the Hosts files to resolve Managed names to Managed IP Addresses, ensure that you add the Managed Names and Managed IP Addresses to the Hosts file.

Which DNS entries must be made for the HA servers?

Options:

A.

One Dynamic DNS entry for the Active server

One Dynamic DNS entry for the Standby server

One Dynamic DNS entry for the Managed name and associated IP address

B.

Static DNS entry for the Active server

C.

One DNS static entry for the Active server

One DNS static entry for the Standby server

One DNS static entry for the Managed name and associated IP address

D.

One static entry for the Active server

One static entry for the Standby server

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Questions 9

A customer has purchased the Agent Greeting feature to provide individual pre-recorded greeting playback capabilities.

Where is the license for Agent Greeting enabled in Avaya Aura® Contact Center (AACC)?

Options:

A.

From the server, navigate to the Server Configuration > Licensing tab

B.

From the server, locate Multimedia Commissioning > Multimedia Licensing tab

C.

From Contact Center Manager Administration (CCMA) > Configuration > Applications > LM Service Configuration Setup tab

D.

From the Contact Center License Manager > Configuration > Contact Center Licensing tab

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Exam Code: 6210
Exam Name: Avaya Aura Contact Center Implementation Exam
Last Update: Apr 23, 2024
Questions: 124
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