Avaya Aura® Contact Center Implementation Exam Practice Questions
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Avaya Aura® Contact Center Implementation Exam Questions and Answers
You are installing Avaya Agent Desktop (AAD) on an agent PC.
Which three Microsoft software components must be installed? (Choose three.)
The installation of the Contact Center Manager Administration (CCMA) component adds default users to the Windows operating system.
Which CCMA user accounts are created during the Avaya Aura® Contact Center (AACC) installation?
Orchestration Designer (OD) is used to create applications with instructions that determine the sequence of steps a contact follows after the contact arrives at the Contact Center.
Which three statements regarding the Orchestration Designer tool are true? (Choose three.)