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Avaya 7392X Dumps

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Avaya Aura Call Center Elite Implementation Exam
Last Update: Apr 16, 2024
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Avaya Aura Call Center Elite Implementation Exam Questions and Answers

Questions 1

While configuring the Service Observing feature, which three forms should be configured and/or verified? (Choose three.)



System Parameters Customer-Options


Class of Restriction


VuStats Display


Feature-Related System Parameters


Class of service

Questions 2

A call center where agents handle customers with account numbers Is using Call Center Elite. The call center wants to offer a survey to customers who complete their tasks to determine the level of service they have received.

Which feature would you suggest when the call center offers a survey to the people who have called?



VDN Return Destination


VDN Interflow


VDN Vectors


VDN Override

Questions 3

Refer to the Exhibit.

The diagram shows the content namespace UUID(ANNC-9C2ec05e-a518-41e8-95b1-0050569dee68) on the Avaya Aura® Media Server for placement of announcements and music wave files.

Which two Communication Manager (CM) commands are used to verify the files have been placed correctly? (Choose two.)



change media—gateway 1


list announcement


status media-server 1


change media—server 1


display media-server 1

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