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Avaya 7392X Dumps

Exam Code:
7392X
Exam Name:
Avaya Aura Call Center Elite Implementation Exam
Last Update: Apr 16, 2024
63 Questions
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Avaya Aura Call Center Elite Implementation Exam Questions and Answers

Questions 1

While configuring the Service Observing feature, which three forms should be configured and/or verified? (Choose three.)

Options:

A.

System Parameters Customer-Options

B.

Class of Restriction

C.

VuStats Display

D.

Feature-Related System Parameters

E.

Class of service

Questions 2

A call center where agents handle customers with account numbers Is using Call Center Elite. The call center wants to offer a survey to customers who complete their tasks to determine the level of service they have received.

Which feature would you suggest when the call center offers a survey to the people who have called?

Options:

A.

VDN Return Destination

B.

VDN Interflow

C.

VDN Vectors

D.

VDN Override

Questions 3

Refer to the Exhibit.

The diagram shows the content namespace UUID(ANNC-9C2ec05e-a518-41e8-95b1-0050569dee68) on the Avaya Aura® Media Server for placement of announcements and music wave files.

Which two Communication Manager (CM) commands are used to verify the files have been placed correctly? (Choose two.)

Options:

A.

change media—gateway 1

B.

list announcement

C.

status media-server 1

D.

change media—server 1

E.

display media-server 1

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