While configuring the Service Observing feature, which three forms should be configured and/or verified? (Choose three.)
Refer to the Exhibit.
The diagram shows the content namespace UUID(ANNC-9C2ec05e-a518-41e8-95b1-0050569dee68) on the Avaya Aura® Media Server for placement of announcements and music wave files.
Which two Communication Manager (CM) commands are used to verify the files have been placed correctly? (Choose two.)
A call center where agents handle customers with account numbers Is using Call Center Elite. The call center wants to offer a survey to customers who complete their tasks to determine the level of service they have received.
Which feature would you suggest when the call center offers a survey to the people who have called?
To improve call handling and agent productivity you set up a vector using Look Ahead Interflow to check if the remote site can accept a call and has an agent available. You only want to interflow calls that are at the top two positions queue.
Which command would be entered in the vector to accomplish this?
You need to troubleshoot your Best Services Routing (BSR) polling vectors to verily that they are operating as intended.
Which command do you use to do this?