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ACP-620 FAQs
Atlassian’s ACP-620 exam is a 3-hour, proctored online test (or at a testing center) that typically includes up to 70 multiple-choice or scenario-based questions. The passing score is around 60%. Questions often present realistic Jira scenarios rather than simple memorization. (Note: As with all Atlassian exams, unscored beta questions may also appear.) You should plan for the full 180 minutes, though candidates report that it is usually sufficient time.
The exam focuses on the practical skills of a Jira Cloud project administrator. This includes configuring project schemes (access, notifications, screens, workflows), choosing the right project type (company-managed vs team-managed) and template, and customizing fields. You should be able to design and troubleshoot Scrum and Kanban boards (columns, quick filters, estimation, card layouts), define project roles and assign permissions (project and global), manage releases and versions, and predict scope/scheduling impacts. Automation skills are also tested – for example, you must know how to create automation rules or use bulk change to meet requirements. Finally, you will need to write and interpret JQL queries and configure dashboards or gadgets to produce the right information (e.g. velocity charts, burndown, reports).
ACP-620 is explicitly a Jira Cloud certification. Cloud has features and roles that differ significantly from Server/DC. For example, Jira Cloud introduces team-managed projects (formerly “next-gen”), which have custom roles and cannot share schemes with other projects – these do not exist on Server/DC. Cloud’s admin model uses roles like “Product Administrator” (Cloud) instead of the old “Jira Administrator” global permission on DC. Also, Cloud includes built-in Automation (Automation for Jira) and continuous updates, whereas Server/DC might require apps or manual upgrade for similar capabilities. Conversely, some Server/DC concepts (like the “Extended Project Admin” permission on Data Center) are irrelevant in Cloud. In short, ACP-620 questions assume the Cloud environment; answers based on Server/DC will often be wrong. Understanding Cloud-specific behavior and UI is therefore crucial.
Related Certification Exams
| ACP-600 - Project Administration in Jira Server | Buy Now |
| ACP-610 - Managing Jira Projects for Data Center and Server Certification | Buy Now |
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Managing Jira Projects for CloudExam Questions and Answers
A team needs a board that meets these requirements:
● All issues can be moved across the entire workflow on a single view of the board.
● Issues can be worked in a continuous flow without start and stop dates.
Which board configuration meets the requirements?
A shared dashboard contains the Issue Statistics gadget.
Amanda complains that the gadget displays 23 issues when she views it while other team members report that they see 45 issues.
Select two reasons that explain why the numbers differ. (Choose two.)
You need to write a JQL query showing:
● issues where the Priority was High in the past and may or may not still be High
Identify two JQL statements that will return the correct results. (Choose two.)


