A user is complaining that they are seeing a blank page, when they click Create New, from your custom Inventory application. You have confirmed that they can see the Inventory application, and the Create New module on the application navigator. What could be the cause of this issue?
How can administrators utilize the same content for different notification channels?
Which of the following allows a user to edit field values in a list without opening the form?
What refers to an application or system that accesses a remote service or another computer system, known as a server?
If users would like to locate and assign a task to themselves in the Platform, What action could they perform from the list view to make the assignment?
Choose 2 answers
A Service Catalog project will involve building 80 catalog items. For each of the catalog items, the following fields will be mandatory on the forms:
* Requested for
*Requested by
* Approving manager
* Delivery instructions
All of the other variables will be specific to the individual catalog item. What features would you use when designing the catalog item form?
Which statement correctly describes the differences between a Client Script and a Business Rule?
What framework can be used to manage the tables and Cis associated with a use case?
Which framework can automatically populate values for the priority and Category field based on the Short description field value?
What type of query allows you to filter list data using normal words, instead of the condition builder?
What ServiceNow feature allows you to include data from a secondary related table on a report?
What component causes a flow to run after a record has been created or updated?
What is the best practice related to using the Default Update Set for moving customizations between instances?
As administrator, what must you do to access feature of High Security Settings?
A user wants to create a set of filter conditions, where they want to show records which satisfy two conditions:
Incidents where the state is Closed
Incidents where Assignment Group is Network
After clicking the Funnel icon, what should the user do?
Which certificate-based authentication methods can be enabled so that users can log into the Service Portal? (Select all that apply) Select 2 Answers from the below options
IntegrationHub enables execution of third-party APIs as a part of a flow. These integrations are referred to as
When testing a catalog item, having a manager approval flows, which of these best practices would you follow? (Choose three.)
What do you call any component that needs to be managed in order to deliver services?
Access Control rules are applied to a specific table, like the Incident table. What is the object name for a rule that is specific to the Incident table and the Major Incident field?
Which one of the following is an accurate list of changes that are captured in an Update Set?
What feature can track the amount of time that a task has been open, to ensure that tasks are completed within an allotted time?
ServiceNow contains a resource which provides the following:
A standard and shared set of service related definitions across ServiceNow products and platform that will enable and support true service level reporting.
A CMDB framework across our products and platform that will enable and support multiple configuration strategies.
What resource do these statements describe?
In addition to the admin role, which one of the following roles allows a user to add or remove fields from a list?
Which icon would you double click, to expand and collapse the list of all Applications and Modules?
Where in Flow Designer can users access information about actions that are added to the flow?
After finishing your work on High Security Settings, what do you do to return to normal admin security levels?
Your customer would like to create a new template to notify users who are affected by network outages at their site. Which module would you use to create a new notification?
Which core table in the ServiceNow platform provides a series of standard fields used on each of the tables that extend it, such as the Incident [incident] and Problem [problem] tables?
Which module would you use to create a new automation of business logic such as approvals, tasks, and notifications?
Which ServiceNow capability provides assistance to help users obtain information, make decisions, and perform common work tasks via a messaging interface?
A change request has been approved and assigned to you as the system administrator to change the Incident number prefix from the default of "INC" to the company standard IN." What are the next steps to be taken''
Which plugin needs to be activated in order to translate the content of a catalog item to multiple languages?
What function do you use to add buttons, links, and context menu items on forms and lists?
Which tool is used for creating dependencies between configuration items in the CMDB?
When moving multiple update sets at one time, what might you do to facilitate the move?
When you need to orchestrate business processes across services with little technical user knowledge, which utility would you use?
From a related list, what would a user click for personalize the layout of the columns?
Which data consistency settings can be achieved using UI Policy?
Choose 3 answers
A subject matter expert routinely receives tasks which have been worked by first level support, before receiving the assignment
What could you suggest. to make it easier for the expert to read only the work notes in the Activity log?
While testing a Catalog Item for ordering an expensive computer, the mandatory approval is being skipped for requester Bob, Smith, but not for any of the other requesters. What could explain the issue?
Security rules are defined to restrict the permission of users from viewing and interacting with data. What are these security rules called?
What attributes can you manage, using System Properties > Basic Configuration UI16? (Choose five.)
When a flow runs an action, it generates a runtime value, which stays the same for the duration of the flow. What is the name of this runtime value?
A customer wants to use a client script to validate things on a form m order to make sure the submission makes sense. What type of client script would you recommend to meet this requirement?
What module enables an administrator to define destinations for imported data on any ServiceNow table?
If a user is on an Incident form and is alerted when they change the value of the Priority field, which type of script executes in the Platform?
Which one of the following describes the primary operations performed against tables in the Service Now platform?
A customer wants to be able to identify and track components of their infrastructure that support their ecommerce service. What ServiceNow products could support this requirement?
Choose 3 answers
An order for new office equipment has Men placed through the Service Catalog. How would you view the lists of requests after the orders have Men placed?
What options can you see, when you fight click on a Cl, from the Cl dependency view map?
Choose 3 answers
A colleague wants to rearrange the columns on their My Work list. Once the user has navigated to the list where should they navigate to select and arrange the columns?
When using the Load Data and Transform Map process, what is the Mapping Assist used for?
Which one of the following statements applies to a set of fields when they are coalesced during an import?
Create Incident, Password Reset, and Report outage: what do these services in the Service Catalog have in common?
Which one of the following statements is a recommendation from ServiceNow about Update Sets?
What defines conditions that are evaluated against users to determine which users can create, read, write, and retire knowledge articles.
For Administrators creating new Service Catalog items, what is a characteristic they should know about Service Catalog variables?
Which one of the following statements describes the purpose of a Service Catalog workflow?
Which term best describes something that is created, has worked performed upon it, and is eventually moved to a state of closed?
Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)
The display sequence is controlled in a Service Catalog Item using which of the following?
Access Control rules may be defined with which of the following permission requirements? (Choose three.)
There are _____ common types of Interfaces (Numeric Value)
6: There are six common types of interfaces
Which type of tables may be extended by other tables, but do not extend another table?
What is the name of the conversational bot platform that provides assistance to help users obtain information, make decisions, and perform common tasks?
Buttons, form links, and context menu items are all examples of what type of functionality?
What module in the Service Catalog application does an Administrator access to begin creating a new item?
FILL IN THE BLANK
_______________ is a computer program running as a service; a physical computer dedicated to running one or more services, or a system running a database.
Which of the following statements is true when a new table is created by extending another table?