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HP2-I14 Sample Questions Answers

Questions 4

Which HP team educates partners on the correct use of HP's funds and rebates, checks for signs of Improper trade?

Options:

A.

Product Security Response Team (PSRT)

B.

Anti-Counterfeiting and Fraud (ACF)

C.

Customer Delivery Inspection (COI)

D.

Compliance and Risk Management (CoRM)

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Questions 5

A medical records firm stores patient Information In file drawers for many years to comply with government regulations. They need to know that the documents will still be legible when retrieved in the future. What should you tell this customer to instill confidence in the longevity of documents printed with Original HP ink? (Select two.)

Options:

A.

Permanence of documents printed with Original HP ink on HP archival paper has been tested over centuries to ensure legibility. These documents have been shown to be readable after having been stored in low-light conditions for up to 500 years.

B.

Formulas for Original HP ink and the designs of Original HP ink cartridges are the results of years of research and testing using certified sustainable methods. Every prototype was developed with the planet in mind.

C.

Documents printed with Original HP ink on HP Advanced or Premium Plus photo papers have been proven to meet guidelines for archival preservation, which means that their permanence is guaranteed for 50* years.

D.

Original HP ink is formulated with centuries of combined experience from scientists and engineers.

E.

Each new Original HP ink cartridge takes up to five years of development and is the result of more than 1,000 prototypes.

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Questions 6

An international enterprise is interested in the HP recycling effort for ink and toner cartridges. What is an important consideration for this company to understand?

Options:

A.

Governments in more than 190 countries worldwide restrict recycling centers to locations that are outside of urban areas.

B.

Programs to recycling used Original HP and Samsung ink and toner cartridges vary according to country.

C.

HP recovers precious metals from used Original HP and Samsung cartridges and shares them in countries lacking those resources.

D.

Privacy regulations determine the type of cartridges and supplies that can be recycled in certain countries.

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Questions 7

Which program offers free and convenient return and recycling options for empty HP and Samsung cartridges?

Options:

A.

Managed Print Specialist Premier

B.

HP Planet Partners

C.

Closed-Loop Recycling

D.

Earth9ll Recycling

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Questions 8

A customer tells you that they want to use re manufactured Ink cartridges in order to save money while protecting the environment. How should you respond to this customer?

Options:

A.

Remanufactured ink cartridges cost more in total cost of ownership (TCO) because their warranties cover fewer years.

B.

Remanufactured ink cartridges can only be reused a few times before the recycled plastics break down.

C.

Almost 90% of remanufactured cartridges end up in a landfill.

D.

Every remanufactured ink cartridge uses three times more water than an Original HP ink cartridge requires during the manufacturing process.

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Questions 9

Which print cartridge recycling option does HP offer?

Options:

A.

HP has installed recycling kiosks in Fortune 500 companies for convenient return of used supplies.

B.

In each Original HP print cartridge package, HP includes prepaid shipping labels for free and convenient return of empty cartridges.

C.

HP has authorized recycling partners in more than 50 countries that will send brand new ink cartridges when customers return empty ones.

D.

In some countries, HP customers can order free recycling envelopes and boxes with pre-paid shipping.

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Questions 10

Why are EcoSmart cartridges a smart, environmentally responsible choice?

Options:

A.

The toner melts at a lower temperature, leading to lower energy use.

B.

The toner cartridge features a seal that prevents toner particles from leaking during shipment.

C.

The toner cartridge is made with fewer moving parts, increasing print speeds.

D.

The toner is made with fewer chemicals that can be hazardous to your health.

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