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L4M6 Sample Questions Answers

Questions 4

Jenny is a procurement manager who works in the public sector. She has been charged with organising a tender to source new Xray machines for a hospital and to ensure that they receive ‘value for money’. Which of the following should Jenny consider when drafting her ITT?

Options:

A.

Price only

B.

Equity

C.

Whole life costs

D.

Availability

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Questions 5

Harry runs a hotel and has recently decided to contract an external supplier to provide the cleaning of the rooms. What is a disadvantage of doing this?

Options:

A.

This allows staff to focus on other areas

B.

There is dependency on the supplier, which increases risk

C.

The supplier will not perform as well as an internal team

D.

This will be more expensive than providing the service in house

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Questions 6

A competitive advantage can be gained by doing what?

Options:

A.

Increasing your prices

B.

Engaging in market research

C.

Building better relationships with primary stakeholders

D.

Completing formal tenders for all buying requirements

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Questions 7

Tim manages the procurement department at a large retailer. He wants to ensure that his team are achieving value for money in their procurement activities. Which of the following should Tim set up?

Options:

A.

ITT

B.

Audit

C.

Framework

D.

Contract

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Questions 8

‘Achieving value for money’ for a public sector organisation is its primary procurement objective. Is this statement correct?

Options:

A.

No. Quality is more important than price

B.

No. Completing staff reports is more important

C.

Yes. As it ensures the best quality at the best price

D.

Yes. As the lowest price is always paid

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Questions 9

When is partnering a particularly suitable approach to sourcing?

Options:

A.

High-risk contracts

B.

Low-cost items

C.

Large supply bases

D.

Common and repetitive items

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Questions 10

In the public sector, there are many sources of information that a buyer can use to identify a suitable supplier. Which of the following could be used? Select THREE

Options:

A.

Intranet

B.

Tradeshows

C.

OJEU

D.

Internal stakeholders’ knowledge

E.

Procurement Platforms

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Questions 11

If a stakeholder has high power in a business but isn’t interested in your procurement activity, what should be your management style for dealing with this stakeholder?

Options:

A.

Keep them satisfied – they have high power

B.

Keep them informed – they have high power

C.

Manage closely – they’re a key player

D.

Minimum effort is required as they’re not interested- do nothing

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Questions 12

Which of the following statements are true of a market place which is considered a 'perfect competition'? Select TWO.

Options:

A.

there are no barriers to entry

B.

suppliers are selling differentiated products

C.

competition is at its highest level possible

D.

competition is not strong

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Questions 13

Which of the following statements explains the ‘relationship spectrum’ concept in supply chains?

Options:

A.

The broad range of business activities that are undertaken to support collaborative commercial relationships

B.

The range of market appraisal tools that help buyers to negotiate a suitable type of commercial relationship

C.

The range of relationships that a buyer could use to classify its supplier base, which will be beneficial and drive value for the business

D.

The broad range of business activities that embrace both internal and external commercial relationships

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Questions 14

Grey Stone Memorial Hospital is a private medical facility which has an idea for a vaccine to a deadly disease, but does not have the capacity to make the vaccine itself. It is considering partnering with a well-known pharmaceutical company in order to bring the vaccine to market. What is the biggest risk to Grey Stone?

Options:

A.

Intellectual Property Rights

B.

Increased Costs

C.

Low quality product

D.

Uninformed stakeholders

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Questions 15

The CEO of a business has asked his procurement manager to source new machinery for the factory. This machinery will help create a new line of products which will give the company a competitive edge. The CEO is heavily invested in this procurement activity as profits have been lower than expected this year and this new line of products could help increase profitability. How should the procurement manager include the CEO in the procurement activity?

Options:

A.

It is important to keep the CEO informed of all decisions that are made

B.

It is important to keep the CEO satisfied as he runs the business

C.

The CEO is a key player- so it is important he is involved early in the process

D.

The CEO is a key player- so should be given regular updates on progress

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Questions 16

Which of the following are stages in team development? Select the THREE that apply:

Options:

A.

Norming

B.

Achieving

C.

Forming

D.

Presenting

E.

Adjourning

F.

Grieving

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Questions 17

Which circumstances make a buyer more attractive to the supplier?

Options:

A.

Where the brand profile is high

B.

When the buyer negotiates longer credit terms

C.

Where the buyer exercises a stringent code of conduct

D.

When the buyer is very procedural in its systems

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Questions 18

A car manufacturer orders engine components from a supplier. The engine is the most expensive component and without it production cannot continue. Where should the supplier be positioned in the supply chain?

Options:

A.

Leverage

B.

Routine

C.

Strategic

D.

Bottleneck

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Questions 19

Lion Manufacturing is about to enter into a partnership with Penguin Logistics, who will provide delivery to and from Lion Manufacturing's factories and warehouses. In this relationship, what type of negotiation strategy should Lion manufacturing use?

Options:

A.

win: win

B.

win: lose with the supplier winning

C.

lose: lose

D.

win: lose with the buyer winning

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Questions 20

A company's analysis shows that some of their products from a supplier fall into the 'strategic' segment of the supply positioning grid. They are meeting with the supplier with the intention that they enter into a partnership. The supplier views the company as 'core' to their business. Which one of the following factors would be most important in determining that a partnership agreement would be good for both companies?

Options:

A.

They have a high spend with the supplier

B.

They have a low spend with the supplier

C.

Their products are technically simple

D.

There are many suppliers in the market

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Questions 21

Which of the following options are legitimate reasons for terminating a contract? Select TWO that apply.

Options:

A.

You ordered 10,000 items instead of 1,000

B.

One of the contracted parties has clearly failed to perform its duties

C.

There has been a serious breach of contract terms

D.

Your internal stakeholder requested the wrong items

E.

Your MRP system placed a replenishment order that you do not need

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Questions 22

Which of the following would be the most likely driver for a manufacturing organisation to consider partnership sourcing?

Options:

A.

The marketplace is stable and costs are decreasing

B.

To increase the number of suppliers

C.

Product life cycles are shortening

D.

Raw material prices are reducing

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Questions 23

Which of the following would not affect rivalry in a marketplace? Select TWO.

Options:

A.

industry growth or decline

B.

exit barriers

C.

switching costs

D.

supply chain disruption

E.

legislative changes

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Questions 24

A low level of trust between parties can often lead to partnership relationships being unsuccessful and failing. Which of the following supports the protection of commercially sensitive information between both parties and can help to retain trust?

Options:

A.

A non-disclosure agreement

B.

An authorised business case

C.

Early supplier involvement

D.

A business continuity plan

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Questions 25

Partnership relationships are long-term relationships without a defined end period. Is this statement TRUE?

Options:

A.

No- partnerships should have end dates so both parties have a way out if things don’t work out

B.

No- partnerships have end dates as they are contractual relationships

C.

Yes-partnerships do not have end dates because they involve significant investment

D.

Yes- partnerships do not have end dates because there is never a contract involved

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Questions 26

A category buyer, managing an outsourcing project, is aware of the commercially sensitive nature of the project and wishes to adopt an accommodating approach to managing conflict amongst key stakeholders. Is this the correct approach?

Options:

A.

No, as the category manager has a low concern for others and a low concern for themselves

B.

Yes, as the category manager has a high concern for others and a high concern for themselves

C.

No, as the category manager has a high concern for themselves and low concern for others

D.

Yes, as the category manager has a low concern for themselves but high concern for others

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Questions 27

Joseph works as a category manager for a large electricity supply company. His company is one of six electricity companies in the country. All have a high annual spend on the same specifications of cable. There are only five cable manufacturers capable of supplying the cables. Joseph has established all the suppliers use the same raw materials using the same types of manufacturing lines. Prices tendered by all suppliers are very similar. After paying for the cable, Joseph’s company spends an additional 25% on moving and installing the cable. In order to enable Joseph to gain advantage over the other electricity companies, which type of supplier relationship should he adopt?

Options:

A.

Single-sourced

B.

Closer tactical

C.

Transactional

D.

Partnership

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Questions 28

In the 1990s, a manufacturer of portable music players partnered with a mini-disk producer. The aim of the partnership was to reduce the size and cost of the devices and enhance flexibility. Sales of the product after launch were low due to a competitive launch of small digital players, which offered better flexibility to customers at a comparable price. The partners suffered substantial loss and never recovered the investment. In order to mitigate the risk described, what should both partners have considered before investing in the product? Select the TWO that apply.

Options:

A.

Fast charging markers

B.

Customer price expectation

C.

New substitute technology

D.

Cost of investment

E.

Legal implication of partnering

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Questions 29

A hospital located in a remote area of the country experiences difficulties in attracting and recruiting staff. Therefore, the hospital regularly has to use temporary staff from a staffing agency. Human resourcing is critical, as a reduced workforce would result in patient safety issues and the cancellation of urgent appointments. The procurement team has categorised the staffing agency as a strategic supplier to the organisation. Which of the following sourcing relationships should the procurement team adopt with the agency?

Options:

A.

Transactional sourcing

B.

Partnership sourcing

C.

Tactical sourcing

D.

Competitive sourcing

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Questions 30

Which of the following are not a valid reasons to terminate a relationship with a supplier? Select TWO.

Options:

A.

The supplier suddenly increases prices

B.

The supplier made one late delivery

C.

Supply base rationalisation

D.

The supplier becomes insolvent

E.

The supplier has a change in senior management

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Questions 31

Gabriel is a procurement manager who wishes to explore a new avenue to procure products for his company. His manager has told him that he should invite internal stakeholders to a meeting to get their feedback. Who should Gabriel invite? Select THREE.

Options:

A.

end-users

B.

legal department

C.

customers

D.

suppliers

E.

employees

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Questions 32

Fashion buyer Kamal Sumai is working closely with a key overseas supplier and is monitoring and forecasting cost volatility within the fabric market. Kamal has decided it is the right time to raise a purchase order with his supplier for a greater quantity of fabric than he currently needs. Kamal is attempting to avoid an imminent price increase. What is this tactic known as?

Options:

A.

Spot buying

B.

Forward buying

C.

Derivative buying

D.

Hedging buying

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Questions 33

A supplier wishes to develop a new blood collection system for healthcare but needs to work with a clinical expert to develop the device. Why would a partnership be the best approach?

Options:

A.

To keep costs down

B.

It is a technically complicated supply

C.

Because it is a low-risk supply

D.

To gain market share

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Questions 34

A medical consumables buyer has adopted a close relationship approach with their suppliers that are considered to be complicated, technical suppliers. Is this the right approach?

Options:

A.

Yes, as the items are of high financial risk

B.

No, as there is often a supply risk with items offered

C.

Yes, as all the items supplied are off the shelf

D.

No, as there are only a small number of suppliers in the marketplace

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Questions 35

Which of the following are valid strategies for dealing with conflict? Select THREE

Options:

A.

Competing

B.

Collecting

C.

Contesting

D.

Compromising

E.

Collaborating

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Questions 36

A partnership relationship can be described as any relationship between a buyer and supplier where there is a good level of communication and both parties are happy with each other’s performance. Is this statement TRUE?

Options:

A.

Yes- partnerships are characterised by strong relationships

B.

Yes- partnerships are the only relationship type where both parties are happy with each other’s performance

C.

No- good levels of communication can exist in other types of relationships

D.

No- only strategic relationships involve good levels of communication.

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Questions 37

What is a disadvantage of including qualitative KPIs into a contract?

Options:

A.

They can lead to poor supplier performance

B.

They pull focus from the more important quantitative KPIs

C.

They are hard to measure

D.

They make the buyer seem weak

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Questions 38

When using portfolio analysis, in which segment would you place a product with high expenditure, potentially provided by a large number of suppliers?

Options:

A.

Strategic

B.

Acquisitive

C.

Critical

D.

Leverage

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Questions 39

Which of the following characteristics would appear in the Supplier Preferencing Model when a buyer has a high spend with a supplier? Select TWO that apply.

Options:

A.

Core

B.

Development

C.

Nuisance

D.

Exploitable

E.

Tactical

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Questions 40

In the Purchasing Portfolio Matrix, a leverage product is a product in a market where it is easy to switch suppliers and the quality is standardised. Is this TRUE or FALSE?

Options:

A.

False, the product is in a supply market which is highly complex and the product is of low importance

B.

False, the product is in a supply market which is highly complex and the product is of high importance

C.

True, the product is in a supply market which is of low complexity and the product is of high importance

D.

True, the product is in a supply market which is of low complexity and the product is of low importance

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Questions 41

What is a valid reason for terminating a commercial relationship?

Options:

A.

Fulfilment of the contract

B.

One late delivery

C.

The other party seeks to trade with other parties alongside you

D.

A change of management within the other party, but no change to the company ethos

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Questions 42

A partnership between a software development company and a software supplier has recently been created. In order for the partnership to be successful, what is a critical action to take in the early stages of their relationship?

Options:

A.

Define the standards both parties are expected to meet

B.

Look at costing models

C.

Promote the new partnership

D.

Complete audits on the performance of both parties

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Questions 43

In the Purchasing Portfolio Matrix, a leverage product is a product in a market where it is easy to switch suppliers and the quality is standardized. Is this TRUE or FALSE?

Options:

A.

False, the product is in a supply market which is highly complex and the product is of low importance

B.

False, the product is in a supply market which is highly complex and the product is of high importance

C.

True, the product is in a supply market which is of low complexity and the product is of high importance

D.

True, the product is in a supply market which is of low complexity and the product is of low importance

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Questions 44

Pablo has run an open- competition to secure a new contract for a supplier of paper for his Birthday Card making company. He has received 10 submissions from various suppliers and needs to put a team together to evaluate the bids. What type of team should Pablo consider?

Options:

A.

A team composed of internal stakeholders

B.

A cross-functional team

C.

A team of procurement experts

D.

A team composed of internal and external stakeholders

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Questions 45

A garden centre has recently purchased some lollypop sticks to use as plant labels. The staff have written the name of the plant on the lollypop stick and put it next to the plant. This helps them identify which plant is which. However, after a couple of weeks, the lollypop sticks have become mouldy and the writing has faded. Staff are now struggling to identity their plants. The Manager of the garden centre is considering returning the lollypop sticks and asking for a full refund as they were not fit for purpose. Can the Manager do this?

Options:

A.

Yes- the lollypop sticks have gone mouldy- this is unacceptable

B.

Yes- so long as the manager kept the receipt

C.

No- as this was not the lollypop sticks intended purpose

D.

No- the manager cannot prove that the product is faulty

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Questions 46

Under what circumstances should a competitive tender not be completed? Select TWO.

Options:

A.

When the items are of high value

B.

When the items are of low value

C.

When there is a clear specifications

D.

When there is not a clear specification

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Questions 47

One of the fist stages of designing a Partnership is to come up with joint KPIs. These should be:

Options:

A.

Measurable, achievable and time-bound

B.

Relatable, specific and measurable

C.

Time bound, difficult and relevant

D.

Significant, measurable and achievable

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Questions 48

Price fluctuations can affect profitability. Is this statement correct?

Options:

A.

Yes, if the product's costs increase and the price does not

B.

No, only decisions made by the chief executive affect the price

C.

No, price is not related to profitability

D.

Yes, as sales may drop if the product is price inelastic

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Questions 49

Which of the following occurs in the growth stage of the relationship lifecycle?

Options:

A.

Negotiating each party's terms and conditions

B.

Managing emerging issues and conflicts

C.

Learning lessons for the future

D.

Achieving the aims of the relationship

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Questions 50

A company supplies IT equipment and buys most of its components from first-tier suppliers in the UK. It wants to analyse its supply market to develop the supply chain and is going to review the main factors that have an influence. The company wants to use the STEEPLED external environmental analysis framework to achieve the best result. Which of the following STEEPLED factors is most likely to have the greatest effect?

Options:

A.

Sociocultural

B.

Technological

C.

Economic

D.

Ethical

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Questions 51

Which of the following are features of a partnership sourcing relationship compared with a traditional adversarial relationship? Select TWO that apply.

Options:

A.

Emphasis on quality with zero defects

B.

Emphasis on the lowest price

C.

Emphasis on inspection of incoming supplies

D.

Emphasis on short-term relationship

E.

Emphasis on long-term relationship

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Questions 52

Which of the following are advantages of partnering?

Options:

A.

Supply chain consolidation

B.

Continual improvement

C.

Hard to displace

D.

Prioritization of transactions

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Questions 53

A 'restricted market' is likely to arise when the entry costs for new suppliers are prohibitively high, and levels of market profitability amongst existing suppliers may be relatively low. Is this a true statement?

Options:

A.

No, entry costs are low in all markets due to technology, and this is increasing profitability significantly

B.

Yes, these markets usually have only a small number of competent and capable suppliers

C.

No, usually these markets have a regular flow of new suppliers entering them

D.

Yes, new entrants are low; however, due to high competition, profit levels are always very high

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Questions 54

Richie has come up with a new idea for sourcing items for the business but feels that it will have mixed reviews within the team. He thinks that some people will be in favour of the idea, and some will beagainst it. He doesn’t think the CEO will have a strong opinion either way. In order to decide whether to put a business case together and present his idea to the CEO- what should Richie do?

Options:

A.

Cost Analysis

B.

Make vs Buy Analysis

C.

Force Field Analysis

D.

Value Engineering Analysis

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Questions 55

Agile Cars Ltd is creating a ‘lean’ business model which involves receiving deliveries of components only when they are required. Which of the following ‘wastes’ is being removed from the business?

Options:

A.

Transportation

B.

Defects

C.

Over-production

D.

Inventory

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Questions 56

A supplier is working with a buyer who represents a large percentage of his business. Without this particular buyer, the supplier would likely go out of business. There has been a dispute in the last invoice which the buyer is not happy about. What technique should the supplier use when talking to the buyer about this?

Options:

A.

Competing- the supplier needs to earn more money as they are struggling financially

B.

Avoiding- the supplier should avoid talking with the buyer as this may result in conflict

C.

Accommodating- the supplier should show a large degree of co-cooperativeness as the buyer is important to their survival

D.

Accepting – the supplier should accept that conflict should sometimes occur in buyer: supplier relationships and work hard to avoid them

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Questions 57

Early Supplier Involvement can be described as a collaborative relationship between a buyer and a supplier to develop a new project. Handfield’s model describes four different levels of supplier involvement ranging from none to ‘black box’ (which is when the design is primarily driven by the supplier. What other level features on this model?

Options:

A.

Blue Box – when the buyer creates the product without input from the supplier

B.

Red Box- when the supplier provides legal advice to the buyer on areas such as copywrite

C.

White Box – when there is informal integration and the buyer consults with a supplier on a design

D.

Grey Box – when the involvement is buyer driven

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Questions 58

Which of the following are characteristics that differentiate between a partnership relationship and traditional contracting relationships? Select THREE.

Options:

A.

Lower costs

B.

No tender process

C.

Early supplier involvement

D.

Supplier KPIs

E.

No defined end period

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Questions 59

Can a cost leadership strategy be described as 'no frills'?

Options:

A.

Yes, it lowers the cost and increases the competitive scope

B.

Yes, it lowers the cost and differentiates the product

C.

No, as it increases the costs and differentiates the product

D.

No, as it increases the costs and narrows the market segment

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Questions 60

National Hospital Trust (NHT) has entered into a partnership relationship with a major facilities management provider. The two organizations have agreed on the approach to undertake regular reviews and audits. The audit approach will include which of the following?

Options:

A.

Category management and supplier rationalization

B.

Specification development and management

C.

Lessons learned and continuous improvement

D.

Macro and micro environmental analysis

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Questions 61

Which of the following is a valid reason for ending a relationship with a supplier?

Options:

A.

the supplier delivered one delivery late

B.

force majeur

C.

the contract has ended

D.

the supplier has a new CEO who you don't like

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Questions 62

Which of the following are Intellectual Property Rights that you would you encounter in procurement and supply contracts? Select THREE.

Options:

A.

Method Statements

B.

Risk Assessments

C.

Patents

D.

Copywrite

E.

Trademark

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Questions 63

According to Mendelow, there are four ways stakeholders can be managed, depending on the amount of power they have, and how interested they are in your project. What are these four categories?

Options:

A.

Keep satisfied, keep informed, minimal effort, no effort

B.

Manage closely, manage loosely, keep satisfied, keep informed

C.

Minimal effort, manage closely, keep informed, keep satisfied

D.

Keep informed, keep happy, keep satisfied, keep notified

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Questions 64

Which of the following is not a stage in the relationship life-cycle?

Options:

A.

on-boarding

B.

qualification

C.

performance management

D.

design the specification

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Questions 65

Supplier development should be undertaken with all suppliers that a buyer uses. Is this statement TRUE?

Options:

A.

yes- it is important to develop all relationships

B.

yes- this will improve efficiencies for the buyer

C.

no- supplier development should only be done with strategic suppliers

D.

no- supplier development should only be done with tactical suppliers

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Questions 66

A partnership was created between a company and one of its local suppliers when the managing directors of each company met and thought partnering could be a good idea. No other departments were included in the discussions. The partnership has been in place for over a year, but neither of the companies has achieved any additional benefits. The company has been unable to offer any increased business to the supplier, and the supplier has been unable to improve on the quality of its products. The partnership is going to be terminated. What is a possible main reason for the failure of the partnership?

Options:

A.

Poor planning

B.

Market changes

C.

Distance barrier

D.

Cultural differences

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Questions 67

Value for money is often described at the ‘three Es’; economy, efficiency and effectiveness. However some people consider a 4th E which refers to the public sector. What is the fourth E?

Options:

A.

Equality

B.

Environment

C.

Equity

D.

Ethics

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Questions 68

Which of the following are NOT one of the four key principles of procurement in the EU?

Options:

A.

Transparency

B.

Value for Money

C.

Non-Discrimination

D.

Proportionality

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Questions 69

Victoria runs a hotel and has recently had several security issues such as attempted robberies. She has decided that she needs to hire a security firm to ensure these issues don’t continue. She has done some research and has found there are several local security firms who may be able to provide services to her hotel. However, she hasn’t decided exactly what she would require the security firm to do. What should be Victoria’s next steps?

Options:

A.

Issue a Request for Proposal

B.

Issue an Invitation to Tender

C.

Issue a Request for Quotation

D.

Issue a Prior Information Notice

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Questions 70

Intellectual Property Rights (IPR) include items such as copywrite and trademarks. A buyer is considering entering into a partnership with their supplier to create a new product which will be released in two years’ time. Should IPR be included into a contract between partners?

Options:

A.

Yes- IPR should always remain with the buyer- this will protect those rights

B.

Yes- IPR is a valid concern for both parties but will survive the termination of the agreement

C.

No- a separate legal agreement should be created to cover IPR

D.

No- a contract is not necessary if it is a partnership.

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Questions 71

Which of the following documents would you expect a supplier to submit as part of a Request for Proposal? Select THREE

Options:

A.

Full pricing information

B.

Liquidity Ratio

C.

Risk Assessments

D.

Method Statements

E.

Gearing Ratio

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Questions 72

Fred is a new procurement manager at a large engineering firm. They procure 100s of components and use these to make kitchen appliances such as kettles and toasters. He has been asked by his manager to look into procuring a new component which will go into a new environmentally friendly kettle and has been asked to ensure that the firm receives value for money. What should Fred do?

Options:

A.

Hold an open competition

B.

Contact current suppliers to try and get a good deal

C.

Invite known suppliers to bid for the contract

D.

Put together a business case to make the product in-house

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Questions 73

Which of the following are typical drivers for a partnership between the buyer and the supplier? Select the THREE that apply.

Options:

A.

The buyer has a high spend with the supplier

B.

There are many suppliers in the market

C.

The product is critical for the buyer

D.

The product is a commodity

E.

The product is technically complex

F.

The supplier provides the product to a buyer's competitor

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Questions 74

A buyer is procuring a high-value specialist piece of medical equipment to use in the healthcare sector from a market that consists of minimal competition. The buyer has decided to use an open tender procedure to purchase the equipment. Is this an appropriate method to use?

Options:

A.

Yes, a shortlisting process is not required as there are few suppliers

B.

No, a tendering process is not required as there are few suppliers

C.

Yes, as complex procurement must always use this type of tender process

D.

No, an emergency tender process is required due to the critical nature of the equipment

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Questions 75

A procurement manager has established a project steering committee to undertake regular reviews and audits, and to ensure a successful buyer/supplier long-term partnership. The committee membership will comprise the procurement manager (chairperson), three of their cross-functional colleagues, the supplier's partnership project manager, and an independent member. Which of the following is a potential disadvantage of the proposed committee structure?

Options:

A.

The committee includes an independent member

B.

The supplier does not have equal membership in the committee

C.

The size of the committee is too large as there should be a limit of three members

D.

The procurement manager should not be the chairperson of the committee

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Questions 76

Which of the following behaviours are you likely to see in a Partnership relationship?

Options:

A.

Opportunistic behaviour and strong levels of trust

B.

Strong levels of trust and honest communication

C.

Honest communication and opportunistic behaviour

D.

Secrecy and honest communication

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Questions 77

Which of the following documents can be used at the selection stage of a tender process to ensure that short listed bidders meet the requirements of the buying organisation? Select TWO.

Options:

A.

Request for Information

B.

Request for Quotation

C.

Pre-Qualification Questionnaire

D.

Invitation to Tender

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Questions 78

Matt Blanche is the manager of a procurement team. Two high-performing individuals in the team have regular conflicts between them. Which of the following resolutions would be appropriate to resolve the conflict? Select all that apply.

Options:

A.

Set up individual meetings with the staff members to see if the issues are personal or work-related

B.

Set up a meeting with the individuals and set mutual targets for both of them

C.

Move one of the staff members to another team

D.

Avoid the issues and let the staff members resolve their differences themselves

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Exam Code: L4M6
Exam Name: Supplier Relationships
Last Update: Feb 27, 2026
Questions: 263
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