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PHR Sample Questions Answers

Questions 4

If a union wants to organize, it typically moves through five steps to the organizing process. Which one of the following is not one of the five stages of unionization of work force?

Options:

A.

The financing

B.

The campaign

C.

Obtaining recognition

D.

The election

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Questions 5

Amy is a sales person for your company and she earns her pay based on commission. Amy's pay is known as variable pay or what other term?

Options:

A.

Fixed pay

B.

Commission only

C.

Base pay

D.

At risk pay

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Questions 6

If an employer ignores stress in employees what symptom are employees likely to develop?

Options:

A.

De-motivation

B.

Burnout

C.

Tumors

D.

Turnover

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Questions 7

You are the HR Professional for your organization. You are discussing the status of your company's employees to determine who may be considered nonexempt versus exempt. Which one of the following types of employees can never be considered exempted from overtime provisions?

Options:

A.

Administrative assistants

B.

Sales people

C.

Manual workers

D.

Managers

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Questions 8

You are a HR Professional for your organization. You have presented an idea to your staff. The staff members then discuss their ideas based on your presentation. All of the ideas are recorded and collectively ranked from most important to least important (or some other ordinal scale). Through this process a selection or forecast can be made for the organization. What forecasting technique have you used in this scenario?

Options:

A.

Nominal group technique

B.

Ratio analysis

C.

Brainstorming

D.

Delphi Technique

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Questions 9

As an HR Professional you should be familiar with OSHA forms for maintaining employee records. Which OSHA form is used to cover the what, how, when, where, and who or work-related injuries?

Options:

A.

Form 301

B.

Form 300

C.

Form 300A

D.

Form 3165

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Questions 10

As an HR Professional you should be familiar with the terminology, practices, and rules governing union-based strikes. An organization utilizes union labor and non-union labor in their operations. The union goes on a strike; so the organization shifts work to the non-union labor to offset the effects of the strike. If the union labor decides to picket the operations of the non-union labor, what term is assigned to this process?

Options:

A.

Double Breasting Picketing

B.

Common situs picketing

C.

Wildcat strikes

D.

Sympathy strike

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Questions 11

Henry is the HR Professional for his organization and he's discussing the status of Amy's employment. Amy earns $87,500 per year and receives a paycheck via direct deposit every two weeks. Amy was hired under the offer of a salary position, but she feels that she is working far more than the agreed 40 hours per week. Based on these scenarios, do you believe Amy is exempt or non-exempt?

Options:

A.

Amy is exempt because she is paid on a salary basis.

B.

Amy is not exempt because she is working more than ten percent of her total agreed hours per week.

C.

Amy is exempt because she earns more than $1,000 per week.

D.

Amy is not exempt because she is offered bonuses as part of her pay.

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Questions 12

Sally is an HR Professional for an organization and she's working with Holly another HR Professional. Holly is concerned with effectiveness of a new policy. Sally is concerned with the efficiency of the new policy. What is the difference between effectiveness and efficiency?

Options:

A.

These are the same values in human resources.

B.

Efficiency is doing things right. Effectiveness is doing the right things.

C.

Efficiency is being effective when doing things. Effectiveness is doing the right things efficiently.

D.

Efficiency is knowing what to do. Effectiveness is doing what you know you should.

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Questions 13

As an HR Professional, you should be familiar with OSHA rules, standards, and regulations. Should an organization violate an OSHA standard, there are often penalties that the employer must pay. What is the maximum fine an employer may face for a deliberate and intentional violation of an OSHA standard?

Options:

A.

$100,000

B.

$10,000

C.

$50,000

D.

$70,000

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Questions 14

what nonmathematical forecasting technique uses rounds of anonymous surveys among participants to determine consensus on the direction of employment trends, candidate selection, or other forecasting topics?

Options:

A.

Delphi Technique

B.

Qualitative forecast

C.

Management forecast

D.

Trend analysis

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Questions 15

Which one of the following presents the seven stages of internal consulting in the correct order?

Options:

A.

Exploring the situation, Gathering data, analyzing, and identifying findings, Gathering agreement to the project plan, Developing recommendations, Implementing, Presenting the findings and recommendations, Reviewing, transitioning, and evaluating the project.

B.

Exploring the situation, Gathering agreement to the project plan, Gathering data, analyzing, and identifying findings, Presenting the findings and recommendations, Developing recommendations, Implementing, Reviewing, transitioning, and evaluating the project.

C.

Gathering agreement to the project plan, Exploring the situation, Gathering data, analyzing, and identifying findings, Developing recommendations, Presenting the findings and recommendations, Implementing, Reviewing, transitioning, and evaluating the project.

D.

Exploring the situation, Gathering agreement to the project plan, Gathering data, analyzing, and identifying findings, Developing recommendations, Presenting the findings andrecommendations, Implementing, Reviewing, transitioning, and evaluating the project.

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Questions 16

As an HR Professional you must be familiar with several laws and pieces of legislation that affects your practices. What act makes it illegal to discriminate against older workers with respect to benefits or to target older workers for layoffs?

Options:

A.

OWBPA

B.

OASDI

C.

HIPAA

D.

MHPA

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Questions 17

Which of the following are narrative methods of appraisal that require managers to describe the employee's performance? Each correct answer represents a complete solution. Choose three.

Options:

A.

Daily review

B.

Field review

C.

Essay review

D.

Critical incident review

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Questions 18

As an HR Professional you must recognize, and be aware of several pieces of legislation that affects your performance as an HR Professional. Which one of the following acts used the terminology "work now, grieve later" to describe the urgency of performing work?

Options:

A.

Clayton Act

B.

National Labor Relations Act

C.

Railway Labor Act

D.

National Industrial Recovery Act

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Questions 19

On November 13, 2000 CFR Part 60-2 was revised to address affirmative action to make the rules more accessible and easier to implement. Which of the following statements is not part of this significant update to the Affirmative Action program in CFR Part 60-2?

Options:

A.

Reduced the number of additional required elements of the written Affirmative Action Plan from 10 to 4

B.

Reaffirmed that affirmative action isn't to establish quotes, but to create goals

C.

Granted employers with fewer than 100 employees, permission to prepare a job group analysis that uses EEO-1 categories as job groups

D.

Workforce analysis was replaced with a one-page organizational profile

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Questions 20

Sexual harassment is a form of sex discrimination and it is illegal in the US based on what law?

Options:

A.

Title VII of the Civil Rights Act of 1964

B.

ADA and Rehabilitation Act of 2008

C.

ADEA of 1967

D.

Fair Labor Standards Act of 1958

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Questions 21

You are leading a brief presentation for your company about the ERISA program your company participates in. What is ERISA used for?

Options:

A.

It protects the interests of those who participate in employee benefit plans

B.

It protects the workers of employee compensation plans

C.

It protects private organizations that have profit sharing plans for employee compensation

D.

It allows private organizations to create investments for workers in profit-sharing plans

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Questions 22

Mike is the HR Professional for his organization and he's documenting the relationship of contractors and employees in the organization. Mike is focusing on the control aspects as provided by the Internal Revenue Service. What aspect of the contractor control aspect is best described as how the business pays the worker?

Options:

A.

Behavioral control

B.

Contractual relationship

C.

Type ofrelationship

D.

Financial control

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Questions 23

As a HR Professional you must be familiar with several different lawsuits and their affect on human resource practices today. This adverse impact lawsuit determined that discrimination need not be deliberate or observable to be real. Employees were segregated by race and were allowed to work only in the lowest paid position. What lawsuit is described?

Options:

A.

Griggs versus Duke Power, 1971

B.

Albemarle Paper versus Moody, 1975

C.

Washington versus Davis, 1976

D.

McDonnell Douglas Corp. versus Green, 1973

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Questions 24

Which of the following are the key components of gainsharing? Each correct answer represents a complete solution. Choose three.

Options:

A.

The organization and theemployees share the financial gains.

B.

If goals for improvements are met, employees and managers share the success.

C.

Managers and employees provide their part of salary for charity.

D.

Employees and management work together for reviewing organizational performance.

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Questions 25

Holly is the HR Professional for her organization and she's examining the type of exemptions for computer employees. What is the minimum rate that the computer employee must earn to be considered exempt?

Options:

A.

$27.63 per hour

B.

$17.03 per hour

C.

$45.33 per hour

D.

$31.23 perhour

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Questions 26

You are the HR Professional for your organization and you have been asked to hire a project manager. The average market salary for the project management position, you have available is $87,500. Which one of the following salaries would be indicative of lagging the market?

Options:

A.

$79,000

B.

$101,000

C.

$87,500

D.

$88,000

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Questions 27

As a HR Professional you must understand the laws and regulations, which affect employee compensation. Which of the following was the first to address sanitary working conditions?

Options:

A.

Walsh-Healey Public Contracts Act

B.

Portal-to-Portal Act

C.

Davis-Bacon Act

D.

Fair Labor Standards Act

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Questions 28

Management and union representatives are working through a collective bargaining agreement. What term is used in this process to describe arbitration that is used to resolve conflicts around contract language in the collective bargaining agreement?

Options:

A.

Decisions

B.

Permanent arbitration

C.

Interest arbitration

D.

Ad hoc arbitration

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Questions 29

John's organization has collected several applications for an employment position within his organization. The data collected from these applications must be kept secure and private, especially in light of the Privacy Act of what year?

Options:

A.

1964

B.

1968

C.

1974

D.

2007

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Questions 30

Robert is the HR Professional for his organization. June, Robert's supervisor, assigns Robert for completing and filing the EEO-1 Report for the organization. What is the EEO-1 Report?

Options:

A.

It is a report that all employers with at least 100 employees must submit to the Department of Labor. It defines the total number of employees the organizationemploys.

B.

It is a report that all employers must submit to the Department of Labor defining the race, social security identification number, and income of all employees in the organization.

C.

It is a report that all employers with at least 100 employees must submit to the Department of Labor. It defines the total number of employees by job category, ethnicity, race, and gender the organization employs.

D.

It is a report that all employers must submit to the Department of Labor defining the race and income of all employees in the organization.

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Questions 31

You are the HR Professional within your organization, and you're working with the management to address the organizational culture. You explain to the management the four dimensions of organizational culture - as addressed by Deal and Kennedy. Which one of the following is not one of the four dimensions of organizational culture?

Options:

A.

Heroes

B.

Joy

C.

Values

D.

Rites and Rituals

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Questions 32

You are the HR Professional for your organization and you're working with the management to define the role of contractors versus employees in your organization. According to the Internal Revenue Service, there are three categories of control that help determine whether a person is a contractor or an employee. Which one of the following is not one of the three levels of control as defined by the IRS for employee versus contractor?

Options:

A.

Financial control

B.

Locale of work performed

C.

Behavioral control

D.

Type of relationship

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Questions 33

If a union wants to organize, it typically moves through five steps to the organizing process. Which step of union organization would require the union to collect at least 30 percent of signed authorization cards from employees?

Options:

A.

Confirm interest

B.

The campaign

C.

Make a connection

D.

Obtain recognition

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Questions 34

Virginia is the HR Professional for her organization and she is reviewing the details of the Age Discrimination in Employment Act (ADEA) of 1967. She tells John, one of her staff members, that the ADEA prohibits discrimination on the basis of age for employees and job applicants who are above a certain age. What age does the ADEA apply to employees and job applicants?

Options:

A.

40 and above

B.

50 and above

C.

30 and above

D.

All people regardless of their age

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Questions 35

Which of the following types of training evolution measures whether the training had a positive impact on the bottom line?

Options:

A.

Result

B.

Reaction

C.

Learning

D.

Behavior

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Questions 36

You are the HR Professional for your organization. You have just hired a new employee for your company. What form are you and the newly hired employee required to complete to show the employee's identity and eligibility to work in the United States?

Options:

A.

IRCA-00

B.

1099

C.

IRCA-86

D.

I-9

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Questions 37

Your organization has created an affirmative action plan which includes an internal audit and reporting system. According to the Department of Labor there are four actions which should be included in the internal audit and reporting system to be effective. Which of the following is not one of the Department of Labor recommended actions for the internal audit and reporting system?

Options:

A.

Require internal reporting on a schedule basis as to thedegree to which equal employment opportunity and organizational objectives are attained.

B.

Monitor records of all personnel activity at all levels to ensure that nondiscriminatory policy is enforced.

C.

Post the findings of the internal audit and reporting system for all employees to review.

D.

Review report resources with all levels of management.

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Questions 38

There are four sections of the HR Impact Model. Which component of the model is considered to be the most client-oriented role?

Options:

A.

Programs and Processes

B.

Catalyst

C.

Consultation

D.

Policies and Procedures

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Questions 39

As an HR Professional, you must be familiar with the collective bargaining agreements and the process that rights are given, contracts, and union and management cooperation. Consider an arbitration process between the management and the union. What term is assigned to the resolution of the disagreement, by an arbitrator's interpretation of the language of the contract?

Options:

A.

Resolution

B.

Interpretation

C.

Decision

D.

Outcome

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Questions 40

The HR Professional must take measures to ensure that he is involved with all areas of the HR Impact Model. What component of the HR Impact Model serves as the process integrator of all components?

Options:

A.

Programs and Processes

B.

HR Professional

C.

Catalyst

D.

Consultation

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Questions 41

The management and union are proceeding to an arbitration hearing that will be conducted by an arbitration panel. Which one of the following best describes the makeup of the arbitration panel?

Options:

A.

There are three arbitrators all of whom are randomly selected to serve from a pool of pre-approved management and union arbitrators.

B.

There are three arbitrators all of whom must be approved to participate by the management and the union.

C.

There are three arbitrators, one selected by the management, one selected by the union, and a neutral arbitrator whom both management and union approve of.

D.

There are three arbitrators, all of whom are selectedby the party not bringing the grievance.

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Questions 42

Your organization is using the whole job ranking technique as part of its non-quantitative job evaluation. Which one of the following best describes the whole job ranking technique?

Options:

A.

Jobs are ranked from lowest to highest according to the importance that each job holds.

B.

Jobs are reviewed based on the entire performance of the organization in each category.

C.

Jobs are categorized into broad categories or levels.

D.

New jobs are categorized into an existing hierarchy of jobs within the organization.

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Questions 43

Holly and Gary are HR Professionals in their organization and they're working to develop the strategic plan for their organization. Holly and Gary are using SWOT analysis to help understand the needs of human, financial, technological, capital, and other aspects of their organization. What is SWOT?

Options:

A.

SWOT is an analysis to define the schedule, weaknesses, opportunities, and timetable of a project endeavor.

B.

SWOT is an analysis to define the strengths, weaknesses, opportunities, and threats an organization may face.

C.

SWOT is an analysis to define the strengths, weaknesses, openness, and timeliness of an organization.

D.

SWOT is an analysis to define the seriousness, weaknesses, openness, and timetable of organizationdevelopment.

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Questions 44

Robert is the HR Professional for his organization and he's speaking with the federation chairman about the labor and the direction of unions. What is a federation?

Options:

A.

A federation is a group of national unions.

B.

A federation is the same as a union.

C.

A federation is a union that has international members.

D.

A federation is the governing body of a union.

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Questions 45

You are a HR Professional for your organization and you're preparing your team for a series of interviews. You want the team to be familiar with the validity types you'll use and encourage in the series of interviews. One of the requirements in the interview process for a graphic designer is, for the graphic designer to use a software program and to create a simple brochure. This is an example of what type of validity?

Options:

A.

Construct-related validity

B.

Predictive validity

C.

Criterion-related validity

D.

Content validity

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Questions 46

Pat is interviewing Sammy for a job in his organization. During the interview, Pat asks Sammy for a dinner date. Sammy refuses his offer, but thanks him. Pat tells Sammy that a dinner date would be beneficial to the job selection. Sammy still refuses the dinner date. Based on this conversation, Pat decides not to hire Sammy for the position. This is an example of what type of sexual harassment?

Options:

A.

Covert

B.

Quid Pro Quo

C.

Contingent

D.

Hostile Work Environment

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Questions 47

You are a HR Professional for your organization and you're educating your staff on the Pregnancy Discrimination Act. Which one of the following statements about the Pregnancy Discrimination Act is not true?

Options:

A.

Pregnancy related benefits cannot be limited to married employees.

B.

Employers must provide the same level of health benefits for spouses of male employees as they do for spouses of female employees.

C.

If an employer provides any benefits to workers on leave, the employer must provide the same benefits for those on leave for pregnancy-related conditions.

D.

An employer is allowed to refuse to hire a pregnant woman because of the imminent time frame of the needed leave to deliver and care for the child.

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Questions 48

Fran is a HR Professional for her organization and she is interviewing applicants for a warehouse position. One of the candidates has written on his application that he speaks Spanish. Fran interviews this candidate in Spanish and interviews all other candidates in English. This is an example of what?

Options:

A.

Disparate treatment

B.

Disparate impact

C.

Accommodation

D.

Perpetuating past discrimination

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Questions 49

Jennifer is the HR Professional for her organization. Her supervisor, Dan, has asked Jennifer to find the Compa-ratio for Sam. Sam earns $40,000 as a mechanic, but the midpoint for a mechanic is actually $50,000. What is the Compa-ratio for Sam?

Options:

A.

-$10,000

B.

80 percent

C.

125 percent

D.

$10,000

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Exam Code: PHR
Exam Name: Professional in Human Resources
Last Update: Jun 16, 2024
Questions: 165
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