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500-442 dumps questions answers

Cisco 500-442 Dumps

Exam Code:
500-442
Exam Name:
Administering Cisco Contact Center Enterprise (CCEA)
Last Update: Jan 7, 2025
60 Questions with Explanation
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Administering Cisco Contact Center Enterprise (CCEA) Practice Questions

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500-442 FAQs

The Cisco 500-442 exam, also known as "Designing Cisco Enterprise Wireless Networks," is aimed at professionals who want to specialize in designing and implementing Cisco wireless solutions. The exam focuses on wireless LAN design, troubleshooting, and ensuring high performance for enterprise networks.

The Cisco 500-442 exam consists of multiple-choice questions (MCQs), drag-and-drop questions, and scenario-based questions that test both theoretical knowledge and practical application of wireless network design.

The Cisco 500-442 exam is 120 minutes long, giving candidates the required time to complete all questions.

The passing score for the Cisco 500-442 exam is 70%. This means you need to answer at least 70% of the questions correctly to pass the exam.

The exam fee for the Cisco 500-442 exam is approximately $300 USD. The fee may vary based on your region and the testing center.

The Cisco 350-401 exam (Implementing Cisco Enterprise Network Core Technologies) focuses on core networking topics such as routing and switching, whereas the Cisco 500-442 exam is specifically focused on wireless network design, including advanced topics like RF design and wireless security.

The Cisco 500-442 certification is valid for three years. After that, you will need to recertify by either taking the latest exam or completing Cisco's continuing education program.

To score high, focus on building a strong theoretical foundation and then complement it with hands-on practice. Review Cisco’s official study materials and take practice exams to test your knowledge. Work with wireless simulation tools or set up a physical wireless lab to practice real-world scenarios. Engage with study groups or online forums to exchange ideas and insights. Additionally, make sure to understand the wireless design principles and troubleshooting techniques, as these are critical components of the exam.

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Administering Cisco Contact Center Enterprise (CCEA) Questions and Answers

Questions 1

How many teams can an Agent be a part of?

Options:

A.

1

B.

2

C.

3

D.

unlimited

Questions 2

What are the two primary roles of the PSTN and voice gateway in the Unified CCE solution? (Choose two.)

Options:

A.

The voice gateway may modify the digits presented to downstream devices.

B.

The voice gateway provides IVR functionality in a Contact Center deployment.

C.

The PSTN is responsible for delivering the inbound call to a voice gateway.

D.

The PTSN is responsible for routing the call to the agent.

E.

The voice gateway is responsible for routing the call to the agent.

Questions 3

What is the function of the CVP Subdialog Return element in a VXML application?

Options:

A.

populate variables sent back to CCE

B.

populate variables sent back to Virtualized Voice Browser

C.

populate variables sent back to VXML Gateway

D.

populate variables sent back to VXML Server