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500-443 dumps questions answers

Cisco 500-443 Dumps

Exam Code:
500-443
Exam Name:
Advanced Administration and Reporting of Contact Center Enterprise (CCEAAR)
Last Update: Apr 18, 2024
60 Questions with Explanation
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Advanced Administration and Reporting of Contact Center Enterprise (CCEAAR) Questions and Answers

Questions 1

What is the role of CVP in UCCE/PCCE?

Options:

A.

interface between CUBE and UCCE/PCCE

B.

queuing and self-service IVR

C.

call routing brain of PCCE/UCCE

D.

plays IVR Prompts to Callers

Questions 2

Which two components exchange data between Expanded Call Context Variables? (Choose two.)

Options:

A.

CCE and Finesse

B.

CVP and Finesse

C.

Finesse and VXML Server

D.

CUCM and PCCE

E.

CCE and CVP

Questions 3

What are two XML files that will be backed up when the Disaster Recovery System performs a cluster-level backup? (Choose two.)

Options:

A.

drfSchedule.xml

B.

drfDevice.xml

C.

drfDeviceProfile.xml

D.

drfPlatform.xml

E.

drfSystem.xml