According to theCMAA Standards of Practice (SOP), underChapter 2 – Project ManagementandChapter 5 – Time Management, the Construction Manager serves as theowner’s principal advisor and coordinator, ensuring that scope, schedule, quality, and safety are properly balanced.

CMAA defines the CM’s role in conflict resolution as:

“The Construction Manager must identify issues impacting schedule, quality, and safety andfacilitate discussions among project participantsto develop an acceptable course of action that aligns with the owner’s objectives and contractual limitations.”

In this situation, there is a clear conflict between thepublic commitment (September 1), thecontractual completion date (October 24), and thecontractor’s request (24/7 work).

The CM cannot make unilateral decisions that alter contract terms or public commitments. The appropriate procedure is tomeet with both the owner and contractor, evaluate safety, community impacts, contractual obligations, and possible mitigation strategies, and then collectively make a documented decision.

Therefore, the correct answer isC. meet with the owner and contractor to vet all issues/options and make a decision.

PerCMAA Standards of Practice (Chapter 5 – Quality Management and Chapter 6 – Contract Administration), when non-conforming work is discovered and the contractor fails to comply with approved corrective instructions, the appropriate procedure is for thecontractor to submit a proposed corrective action or repair detailfor review and approval by theengineer of recordand theowner.

The SOP emphasizes:

“The contractor is responsible for proposing a corrective action for nonconforming work. The CM shall ensure the proposal is reviewed and approved by the design professional and owner prior to implementation.”

Accepting the condition as-is (Option C) would be improper without formal approval, and unilateral removal or demolition (Options B or D) should only occur after the approved corrective process is completed.

References (CMAA Construction Manager Documents / Study Guide):

CMAA Construction Management Standards of Practice, 2010 Edition, Chapter 5 – Quality Management, Section “Nonconforming Work and Corrective Action.”

CMAA CM Study Guide, Quality Management Domain, Objective 5.4: “Coordinate the review and approval of corrective actions for nonconforming work.”

According to theCMAA Standards of Practice (Chapter 5 – Quality Management), when non-conforming work is observed, thefirst actionthe CM must take isto document the condition accurately and notify the appropriate parties. The SOP states:

“When nonconforming work is discovered, the Construction Manager shall document the condition, identify the location and extent, and promptly notify the contractor, the owner, and the design professional.”

The CMdoes not have authority to direct corrective work(that authority lies with the owner or design professional). Proper documentation ensures an accurate record and initiates the formal resolution process.

References (CMAA Construction Manager Documents / Study Guide):

CMAA Construction Management Standards of Practice, 2010 Edition, Chapter 5 – Quality Management, Section “Nonconforming Work Identification and Documentation.”

CMAA CM Study Guide, Quality Management Domain, Objective 5.3: “Identify and document nonconforming work and notify appropriate parties.”