Cisco 100-140 Dumps
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100-140 FAQs
This is a foundational, entry-level Cisco exam. It checks your basic skills in IT support tasks like managing help-desk queues, documenting issues, troubleshooting hardware and software, helping end users, and spotting security threats. It’s meant for people starting in IT support roles.
The 100-140 exam blueprint covers six key domains:
Domain 1: Support Fundamentals (Hardware, Software, OS)
Domain 2: Computer Support (Troubleshooting, Security)
Domain 3: Network Support (IP Addressing, Wireless, Internet)
Domain 4: Security Support (Threats, Mitigation, Best Practices)
Domain 5: Cisco Device and Network Initial Configuration (CLI, Basic Router/Switch Setup)
Domain 6: Identifying and Fixing Network Issues (Troubleshooting Connectivity)
The CCST is the perfect on-ramp to the more advanced Cisco certifications. It establishes a strong foundation for pursuing the Cisco Certified Network Associate (CCNA) certification, which is the industry standard for core networking roles. Think of CCST as the first step on the Cisco certification ladder.
Yes, the CCST IT Support certification is designed for beginners and validates foundational technical skills employers look for. It strengthens your resume and improves your chances of landing entry-level IT support roles.
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Cisco Certified Support Technician (CCST) IT Support Questions and Answers
A user has low storage on an iPhone.
You need to tell the user how to increase available storage.
For each action, select Yes if it helps the user increase available storage, or No if it does not.
Note: You will receive partial credit for each correct selection.
A customer reports the following problem:
I purchased a 256 GB USB drive to use for transferring files from my personal computer to my work computer. My personal computer runs Sonoma. My work computer runs Windows. I can copy files from my work computer to the USB drive. However, I cannot copy files from my personal computer to the USB drive.
What should the customer do to solve this problem?
Joe calls in to report internet outages. A customer service technician enters the trouble ticket shown below. Review the trouble ticket below and classify which parts of this ticket follow documentation best practices.
Move the description to each label to identify whether the part of the documentation referenced by the label meets documentation best practices or does not meet documentation correct practices.
Note: You will receive partial credit for each correct answer.
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The Dumpspedia CCST IT Support practice exams provided excellent preparation for the real test. I found the sections on operating systems, network connectivity, and security fundamentals to be particularly accurate and helpful.Dumpspedia was key to earning my certification.
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