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Salesforce CRT-251 Dumps

Exam Code:
CRT-251
Exam Name:
Salesforce Certified Sales Cloud Consultant (WI24)
Last Update: Apr 16, 2024
231 Questions with Explanation
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Salesforce Certified Sales Cloud Consultant Certification focuses on the consumer role and involves a systematic understanding of Online technologies, cloud computing, SDL, and data management. The candidate must be proficient with the administration and setup of a Salesforce application and implementation, as evidenced by passing the Salesforce Administrator test.

A Salesforce Sales Cloud Consultant is an expert in developing and installing Salesforce products to satisfy customer business procedures and activities. The Salesforce Sales Cloud Consultant can design, create, and execute scalable lifecycles of Sales Cloud features that suit customer business requirements and provide lifetime customer performance.

The consultant has professional experience with sales and marketing organizations and knowledge of Salesforce applications, including performing various applications in real-world customer circumstances. One should have Two to five years of experience as a senior business analyst and the competence to pass the Salesforce Sales Cloud Consultant Certification Exam.

Salesforce Certified Sales Cloud Consultant (WI24) Practice Questions

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CRT-251 FAQs

In the Salesforce CRT-251 exam, data analytics and reporting play a crucial role in evaluating a candidate's ability to analyze sales trends, generate insightful reports, utilize Salesforce's analytical tools, and make data-driven decisions for optimizing sales strategies and performance.

The CRT-251 exam tests a candidate's understanding of Salesforce mobile solutions by evaluating their ability to implement and optimize Salesforce Mobile App features, ensuring proficiency in mobile CRM strategies, and leveraging mobile functionalities for effective on-the-go sales management.

The CRT-251 exam covers key areas of customer engagement strategies, including personalized communication techniques, customer journey mapping, leveraging Salesforce tools for engagement tracking, and deploying effective CRM tactics to enhance customer interactions and drive sales performance.

The CRT-251 exam places emphasis on understanding and applying Salesforce's artificial intelligence features in sales scenarios by assessing knowledge in utilizing AI-driven tools like Einstein Analytics for predictive insights, personalized recommendations, and automating sales processes to enhance efficiency and decision-making.

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Salesforce Certified Sales Cloud Consultant (WI24) Questions and Answers

Questions 1

Universal Containers wants to divide the revenue of the closed Opportunities between

sales reps that worked on the deal. Additionally, on some deals, the sales reps work with

technical sales managers and want a way to credit them for their support.

How should the consultant meet this requirement?

Options:

A.

Enable Opportunity Teams and ask Opportunity owners to add technical sales managers.

B.

Use adjustments in Collaborative Forecasting to attribute Opportunity revenue to each technical sales manager

C.

Enable Opportunity splits, revenue splits for sales reps, and overlay splits for technical sales managers.

D.

Create 2 formula field on the Opportunity to track revenue attributed to technical sales managers.

Questions 2

Sales reps want to review pricing on historical contracts when working on new opportunities at Cloud Kicks. Contracts are created from the Account page. Sales reps need to view all contracts for the Account on the Opportunity record.

What should a consultant Implement to meet the requirement?

Options:

A.

Build a custom Opportunity lookup field to Contracts with an Account dependency filter and make it editable.

B.

Add the Contracts related list to each of the Opportunity page layouts used In the sales record types.

C.

use the Related List - Single component to display the Account's Contracts on the Opportunity Lightning page.

D.

Create an object-specific action to create a Contract record from the Opportunity page layouts used by sales.

Questions 3

Northern Trail Outfitter has created a Complaints custom object related to Accounts. Due to the sensitive nature of these records, the object’s visibility has been set to Private. A dedicated subnet of support users who will work on these items has been added to a Complaints Specialist public group. Only users within the Complaints Specialist public group should be able to view and edit any Compliant record.

Which two options should a consultant recommend to meet the requirements? Choose 2 answers

Options:

A.

Use Apex managed sharing to grant record access to users In the Complaints Specialist public group and restrict manager visibility.

B.

Uncheck the Grant Access Using Hierarchies checkbox in Sharing Settings for the Complaints object.

C.

Create a catena-based sharing rule that grants Read/Write access to the Complaints Specialist public group.

D.

Set the Complaint object's default visibility to allow only the users in the Complaints Specialist group to access the records.

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