The Salesforce Sales Cloud Consultant certification is for professionals conducting and executing several Salesforce Sales Cloud solutions in a customer-facing role. As illustrated by getting passed the Salesforce Administrator exam, the candidate must be familiar with designing solutions that enhance the Sales Cloud with management, strong analytical and problem-solving skills, and implementing and configuring a Salesforce application lifecycle in the organization.
The Salesforce Sales Cloud Consultant can plan, work with sales, deploy solutions and requirements using the software development lifecycle, and compose and execute maintainable and scalable Sales Cloud solutions that meet customer business processes and ensure long-term customer success. As a senior business analyst, the Salesforce Certified Consultant has 2 to 5 years of experience.
The 60 multiple-choice questions on the Salesforce Certified Sales Cloud Consultant Exam must be answered in 105 minutes. A passing grade of 62 per cent is required. The registration fee is USD 200, plus any taxes that may apply.
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Certified Salesforce Sales Cloud Consultant (SU23) Questions and Answers
At Cloud Kicks (CK), each sales rep is assigned a sales ops specialist and a sales engineer. CK wants to ensure that the assigned sales ops specialist and sales engineer have access to the correct Accounts. The organization wide defaults (OWO) for Contact are set to 'Controlled by Parent',
Which solution should the consultant recommend to meet this requirement?
- Setting up Account Teams with defaults for each sales rep is the best solution to meet the requirement of ensuring that the assigned sales ops specialist and sales engineer have access to the correct Accounts. An Account Team is a group of users who work together on an Account, such as sales reps, sales engineers, managers, etc. Each Account Team member has a role and a level of access to the Account and its related records, such as Contacts, Opportunities, Cases, etc. By setting up Account Teams with defaults for each sales rep, the admin can automatically add the sales ops specialist and the sales engineer to the Account Team whenever a sales rep creates or owns an Account. This way, the sales ops specialist and the sales engineer can view and edit the Account and its related Contacts.
The Cloud Kicks IT team has noticed that there are many duplicate Person Accounts.
The team can often easily identify duplicates and wants to merge them.
What should the consultant explain to the team about Person Account merges?
A consultant is implementing a new Sales Cloud instance for Cloud Kicks (CK) that
has a public sharing model for Accounts. Different sales reps own local Accounts that create a
multi-level Account Hierarchy. CK needs to see the total number of closed won opportunities
and the revenue value for all Accounts in the hierarchy when viewing 2 Parent Account.
Which recommendation meets this requirement?
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