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CRT-271 dumps questions answers

Salesforce CRT-271 Dumps

Exam Code:
CRT-271
Exam Name:
Certification Preparation For Community Cloud Consultants (WI24)
Last Update: Apr 16, 2024
285 Questions with Explanation
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Certification Preparation For Community Cloud Consultants (WI24) Questions and Answers

Questions 1

Unauthenticated users are unable to some articles on a Universal Containers Community. Universal Containers have articles associated to the public knowledge base channel and topics associated to the correct data categories. How should the Salesforce admin troubleshoot this issue?

Select one or more of the following:

Options:

A.

Check the article type permissions on the guest user profile

B.

Enable public access for the Community in setup and the Guest user profile

C.

Create a new data category specifically for guest users to display articles

D.

Create a featured topic in the Community builder to display articles

Questions 2

What do you recommend? Wendy, the Community Manager at Regional Containers has come to you for advice on managing the Community (Community Manager & Community Builder) from a Mobile Device.

Options:

A.

Navigate to the community URL and append /manage/one. app and you will be able to login to the mobile community management site

B.

Wendy should access Community Manager and Community Builder via a Desktop browser only.

C.

Wendy should download the Salesforce1 app and access the Community Manager through the Salesforce1 switcher.

D.

Wendy should download the OneCommunity Manager app where she will be able to make limited administrative changes to the Community.

Questions 3

You were really excited to read about the community template features in the latest Salesforce Release Notes, but you have noticed that after the release you still don't have the features available in your Community, what steps should you take to resolve this?

Options:

A.

Update your Template to the latest Version in Community Manager

B.

Deactivate and Reactive your Community

C.

Update your Template to the Latest Version in Community Settings

D.

Log a case with Salesforce Support

E.

Update your Template to the latest version in Community Builder