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Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) Practice Questions
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MB-910 FAQs
The Microsoft MB-910 Exam primarily focuses on Dynamics 365 Fundamentals for Sales, contrasting with CompTIA certifications that emphasize broader IT domains. MB-910 delves into CRM functionalities and sales processes specific to Dynamics 365, setting it apart from CompTIA's diverse skill assessments.
The MB-910 Exam delves into Dynamics 365 Sales Fundamentals, emphasizing CRM functionalities and sales processes, whereas CompTIA exams typically cover broader IT domains such as cybersecurity, networking, and hardware/software troubleshooting, offering a wider scope of knowledge assessment.
While CompTIA certifications provide a foundational understanding of IT concepts, the MB-910 Exam's focus on Dynamics 365 Sales Fundamentals necessitates specific knowledge of CRM functionalities and sales processes, making prior CompTIA skills helpful but not directly transferable.
The MB-910 Exam assesses proficiency in Dynamics 365 Sales Fundamentals, covering areas like CRM functionalities, sales processes, and customer engagement strategies, contrasting with CompTIA exams which typically evaluate broader IT domains such as networking, cybersecurity, and hardware/software troubleshooting.
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Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) Questions and Answers
A company plans to use several Dynamics 365 apps for business operations.
The company plans to use Microsoft Power Platform services to meet several business requirements.
Match each requirement to the Power Platform service.
Instructions: To answer, drag the appropriate Power Platform service from the column on the left to the requirement on the right. Each Power Platform service may be used once, more than once, or not at all.
NOTE: Each correct selection is worth one point.
A company provides mobile catering services for corporate and special events. A cooking team arrives at a customer site with mobile cooking stations and ingredients to prepare meals for a customer audience.
The company has identified that Dynamics 365 Field Service allows them to respond to the following requirements:
• Schedule mobile catering teams composed of one chef, three cooks, and one presenter.
• Ensure that adequate ingredients are available and track ingredient shortages.
• Capture timing details to complete a customer order within three hours.
You need to configure the system.
An IT manager must modify the default Dynamics 365 Sales app and add a custom sales report to the app.
You need to describe the actions required.
Which actions should you perform for each requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
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