Salesforce - Implementing Field Service Lightning Practice Questions
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FSL-201 FAQs
The FSL-201 Exam centers around Salesforce's Field Service Lightning application, emphasizing service management, unlike Cisco exams that focus on networking technologies.
No, the FSL-201 Exam is more focused on Salesforce's software solutions for field service management, unlike Cisco's emphasis on hardware and networking.
Yes, FSL-201 candidates are typically experienced in CRM and field service management, unlike Cisco exam candidates who often have a background in network engineering.
The FSL-201 Exam focuses on practical applications of Salesforce’s Field Service Lightning, which involves managing field service resources and customer relations, unlike Cisco’s focus on network setup and maintenance.
Yes, FSL-201 certification is geared towards careers in CRM and field service management, while Cisco certifications are more aligned with network administration and engineering roles.
Absolutely, the FSL-201 Exam revolves around Salesforce's ecosystem, particularly its Field Service application, unlike Cisco exams that cover networking technologies and protocols.
The FSL-201 Exam requires minimal coding knowledge, focusing more on configuration and management within Salesforce, while some Cisco certifications may require more in-depth knowledge of network programming.
The FSL-201 Exam heavily involves cloud-based CRM solutions, whereas Cisco exams generally focus less on cloud computing and more on physical networking hardware and protocols.
While both exams address data security, the FSL-201 focuses on securing customer data within the Salesforce platform, whereas Cisco exams often deal with securing network infrastructure.
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Salesforce - Implementing Field Service Lightning Questions and Answers
A Dispatcher at Universal Containers has just been informed that one of their field employees, who has five services schedules for today, called in sick. How should the workload be assigned to other Field Technicians?
When should both the Root Work Order and Root Work Order Line Item fields be added to page layouts?
Universal Containers wants to give Field Technicians the ability to create follow-up appointments if they are unable to complete w Work Order due to missing inventory. What should a Consultant implement to meet this requirement?