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ITIL-4-Foundation dumps questions answers

ITIL-4-Foundation Exam Questions

Exam Code:
ITIL-4-Foundation
Exam Name:
ITIL 4 Foundation Exam
Last Update: May 16, 2022
460 Questions
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ITIL-4-Foundation Exam Questions

ITIL 4 Foundation (ITILFND V4) Exam

The ITIL 4 Foundation (ITILFND V4) Exam tests candidates’ skills and knowledge related to the fundamental concepts, core elements, and terminologies found in ITL. This certification allows the candidates to look at the IT service management via an end-to-end operating model for creating, delivering and improving tech-enabled services and products. This certification helps the candidates understand the fundamental or foundational ITL framework, use of ITL for enhancing the IT service management, etc. The ITIL 4 Foundation (ITILFND V4) certification can help any candidate interested in IT service management. The candidates appearing in the ITIL 4 Foundation (ITILFND V4) Exam are expected to have a holistic approach towards the co-creation of value with customers and other stakeholders. This can be in the form of products and services. An understanding of the key concepts from Lean, Agile, and DevOps is also needed from the candidates.

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ITIL-4-Foundation Practice Questions

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ITIL 4 Foundation Exam Questions and Answers

Questions 1

Which is a key activity carried out in the ‘did we get there?’ step of the ‘continual improvement’ model?

Options:

A.

Define measurable targets

B.

Perform baseline assessments

C.

Execute improvement actions

D.

Evaluate measurements and metrics

Questions 2

Which ITIL concept describes governance?

Options:

A.

The service value system

B.

The service value chain

C.

The seven guiding principles

D.

The four dimensions of service management

Questions 3

How do all value chain activities transform inputs to outputs?

Options:

A.

By using a combination of practices

B.

By using a single functional team

C.

By determining service demand

D.

By implementing process automation

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