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ITIL-4-Transition dumps questions answers

ITIL ITIL-4-Transition Dumps

Exam Code:
ITIL-4-Transition
Exam Name:
ITIL 4 Managing Professional Transition Exam
Last Update: Sep 28, 2022
40 Questions
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ITIL 4 Managing Professional Transition Exam Questions and Answers

Questions 1

A service provider is in a partnership relationship with a service consumer. The services provided are complex with new functionality and improvements constantly being developed using agile methods.

Which is the BEST approach for validating service value?

Options:

A.

Perform ad-hoc service reviews and produce reports of service outputs

B.

Work together to identify methods of checking service value and check that value propositions are still valid

C.

Produce service level reports and an analysis of the cost and risks of service delivery

D.

Regularly perform user satisfaction surveys and an analysis of the costs and risks removed from the service consumer

Questions 2

Which statement is CORRECT when considering a transformation to high velocity IT?

Options:

A.

All organizations benefit from high velocity

B.

High performance is usually part of the change

C.

High-velocity IT should be applied throughout the organization

D.

Customer-facing systems should be excluded from the change

Questions 3

Which ITIL guiding principle recommends using existing services, processes and tools when improving services?

Options:

A.

Progress iteratively with feedback

B.

Keep it simple and practical

C.

Start where you are

D.

Focus on value