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ITIL-4-Transition dumps questions answers

ITIL ITIL-4-Transition Dumps

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ITIL 4 Managing Professional Transition Exam
Last Update: Sep 23, 2023
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ITIL 4 Managing Professional Transition Exam Questions and Answers

Questions 1

A service provider is in a partnership relationship with a service consumer. The services provided are complex with new functionality and improvements constantly being developed using agile methods.

Which is the BEST approach for validating service value?



Perform ad-hoc service reviews and produce reports of service outputs


Work together to identify methods of checking service value and check that value propositions are still valid


Produce service level reports and an analysis of the cost and risks of service delivery


Regularly perform user satisfaction surveys and an analysis of the costs and risks removed from the service consumer

Questions 2

Which high velocity IT objective considers an organization’s ability to continue providing business services when disruptive events affect its digital products?



Valuable investments


Resilient operations


Fast development


Assured conformance

Questions 3

Which is a purpose of the customer journey?



To understand the interactions between the user and the service provider


To maximize the co-creation of value from both an outcome and experience perspective


To understand the service consumer resources required to deliver the service


To maximize the number of contacts with the customer in order to enhance the service