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SVC-16A dumps questions answers

Apple SVC-16A Dumps

Exam Code:
SVC-16A
Exam Name:
Apple Service Fundamentals
Last Update: Feb 27, 2024
57 Questions
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Apple Service Fundamentals Questions and Answers

Questions 1

How many simultaneous connections are supported on AirPort Extreme and Time Capsule?

Options:

A.

254

B.

100

C.

50

D.

10

Questions 2

You are inspecting a MacBook Pro as part of your troubleshooting process. You note that two of the screws on the bottom case are damaged. There is no record of the computer being repaired on a previous occasion. If the resolution to the issue requires that you replace a part, how does your discovery of the stripped screws impact that repair?

Options:

A.

You need to thoroughly question the customer on previous repairs or attempted repairs by unauthorized service providers

B.

Make sure to inspect internal components and connections carefully to make sure that components were not damaged by someone tampering with the computer

C.

Complete the set of three modification tests as specified in GSX prior to opening the computer

D.

Classify the repair as ineligible for service and explain to the customer that you will not be able to complete any repairs

Questions 3

Which diagnostic component of AST should be used to test image persistence issues on internal IPS displays in Apple desktop and portable computers, using consistent testing parameters?

Options:

A.

IPT

B.

MRI

C.

VST

D.

EFI