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Exam Code: Salesforce-Slack-Administrator Vendor: Salesforce Name: Salesforce Certified Slack Administrator Exam 210 Q&A with Explanation Last Update: Jul 6, 2026
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Salesforce-Slack-Administrator FAQs

What is the Salesforce-Slack-Administrator (Slack-Admn-201) exam, and who should take it?

The Salesforce Certified Slack Administrator exam validates expertise in managing Slack within a Salesforce environment. It’s ideal for:
→ Slack Admins who work with Salesforce integrations.
→ Salesforce Admins responsible for Slack collaboration tools.
→ IT/System Admins overseeing Slack workspace security and compliance.

What is the primary focus of the Salesforce-Slack-Administrator exam?

The exam measures your skills in configuring, managing, and optimizing Slack within an organization, including workspace policies, security settings, integrations, user provisioning, and governance for Enterprise Grid environments.

What are the most challenging parts of the Salesforce-Slack-Administrator exam?

Candidates often struggle with:
→ Slack Connect & Org-wide settings (external collaboration controls)
→ Salesforce-specific automations (Workflow Builder, Einstein Bots)
→ Security & compliance policies (data retention, eDiscovery, GDPR)
→ Troubleshooting integration issues (failed Salesforce record updates in Slack)

How does this certification enhance a career in the Salesforce ecosystem?

It qualifies you for Salesforce Administrator roles that require advanced integration skills between CRM and Slack. Many organizations now seek Business Application Specialists who can bridge the gap between customer data and internal team collaboration.

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Salesforce Certified Slack Administrator Exam Questions and Answers

Questions 1

Your company just moved to Slack Enterprise Grid after using Slack inconsistently across departments.

Current situation:

    Marketing team: one workspace with hundreds of channels and customizations.

    Sales team: two separate workspaces ("The Greatest Sales Team" and "More Deals More Money") with a few dozen channels each.

What is the best approach for streamlining your Enterprise Grid design while still meeting organizational needs? (Select the best answer.)

Options:

A.

Move all the data out of the two sales workspaces and into the marketing workspace. Rename the marketing workspace to "Marketing and Sales." Archive the two sales workspaces.

B.

Delete the two sales workspaces and create a new workspace called "Sales" since you can't change core workspace details such as the URL. Leave the marketing workspace as-is.

C.

Consolidate "More Deals More Money" and "The Greatest Sales Team," then rename the workspace as "Sales." Then, update the URL to align with your organization's branding. Leave the marketing workspace as-is.

D.

Export all the existing workspace data from all workspaces and then import it into your new Enterprise Grid Org as a single consolidated workspace.

Questions 2

Your company wants to add outside consultants onto a project in Slack.

They are not allowed to set up their own Slack workspace, and your company is security-focused.

What is your best course of action?

Options:

A.

Create a new workspace for external collaboration, and add the consultants as members.

B.

Add the consultants to the project channel as Multi-Channel Guests with a six-month expiration date.

C.

Invite the consultants as Multi-Channel Guests, and create a private channel for the consultants and the project team.

D.

Create a new channel for the project, and add the consultants to the project channel as Single-Channel Guests.

Questions 3

You're an Org Owner hoping to help your admins implement an automated approval process for app and integration requests.

What is the best approach to take?

Options:

A.

• Create an ordered list of conditional rules for app and integration approvals.

• Enable custom approval status notifications to requesters.

• Create rules at both the Enterprise Grid and workspace level.

B.

• Create a list of trusted members for app and integration approvals.

• Enable custom approval status notifications to approvers.

• Create rules at both the Enterprise Grid and workspace level.

C.

• Create rules to approve apps and integrations based on their licensing cost.

• Enable custom approval status notifications to requesters.

• Create rules at the workspace level.

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